change

2022 Top 10 IT Issues — from Educause

On 11/01/2021, in 21st century, 24x7x365 access, adjunct faculty, business side of he, change, changing business models, collaboration, colleges, community colleges, creativity, culture, dangers of the status quo, Daniel S. Christian, digital learning, education technology, experimentation, faculty/staff, future, future of higher education, game-changing environment, higher education, innovation, IT in HE, learning ecosystem, Learning from the Living [Class] Room, learning preferences, New "Amazon.com" of Higher Education, new business models, online learning, reinvent, staying relevant, strategy, student-related, surviving, technology (general), traditional / tradition, trends, United States, universities, vendors, vision/possibilities, by Daniel Christian

2022 Top 10 IT Issues

From DSC:
Time will tell which institutions have the prerequisite culture of innovation that will help reinvent themselves, stay relevant, and survive.

And for people (who have worked in higher education for years) who don’t like to see learners as customers…well…when those learners are often paying $100,000-$250,000 or more for a four-year degree, those folks don’t have much say or credibility any longer. The price increases that they never stepped in to stop from occurring have forever changed the learning ecosystems within higher education. The idea of supporting the perspective that says:

Well, we’re proud (and content) that our institution will have the lowest price increase in X (where X is a city, state, or geographic region)
or
We’re proud that our institution will have the lowest price increase within our group of similar/comparative institutions.

…well, that type of perspective hasn’t cut it for years now. But the danger of that status quo perspective is only becoming apparent to many now that one’s very survival is at stake.

Addendum/also see:

Embracing Innovation, Technology and Culture Change for the Sake of Access — from campustechnology.com by Rhea Kelly & Co.

The new frontier: Why visionary CLOs are switching focus to developing technical teams rather than people managers [Gordon]

On 10/27/2021, in business, career development, change, corporate / business world, corporate universities / corporate training, innovation, leadership, learning, learning ecosystem, strategy, technology (general), training / L&D, using teams, workplace, by Daniel Christian

The new frontier: Why visionary CLOs are switching focus to developing technical teams rather than people managers — from chieflearningofficer.com by Alastair Gordon
The new frontier for CLOs is this: How do we unleash the untapped potential of our technical experts to gain competitive advantage or community benefit?

Excerpt:

The race to develop talent is changing its focus.

Historically, success relied on developing extraordinary leaders to inspire and lead large groups of people. But today, and in the future, the new challenge for learning teams is to create an edge for their organization by radically improving their development of technical specialists.

Engineers, economists, researchers, software developers and data scientists — they’re in the vanguard of innovation. No other group has the same potential to create value, cut costs or introduce better processes. This trend is seeing early adopter organizations in the vanguard of a shift to rebalance the annual learning budget toward developing technical experts in nontechnical capabilities.

Also relevant/see:

Next-Gen Learning: How to Future-Proof the L&D Function — from learningsolutionsmag.com by Juan Naranjo

A special report from Educause Review on Digital Transformation

On 10/26/2021, in accessibility / UDL, change, changing business models, colleges, community colleges, culture, future of higher education, game-changing environment, higher education, IT in HE, leadership, staying relevant, strategy, surviving, teaching & learning, universities, by Daniel Christian

Interesting article: “The college campus is the model for return to office” [Zeng & Deng]

On 10/16/2021, in business, change, collaboration, colleges, communities of practice, community colleges, corporate / business world, culture, society, United States, workplace, by Daniel Christian

The college campus is the model for return to office — from by Jiani Zeng Honghao Deng
Using tech to map the spaces we need for the future of work

Excerpt:

Yet while the emergence of new variants continues to frustrate efforts to resume in-person work, the Delta variant alone does not explain why major employers continue to struggle to bring workers back in person. It seems that employees have lost faith in past models of working, which naturally prompts an examination of what a future “ebb and flow” will actually look like.

Well, it’s likely we already know what this new office environment will look like: the university campus.
…
College campuses have spaces that foster collaboration, community and culture — labs, open areas, cafes, not to mention auditoriums and arenas for events, sports and other rituals. But these are opt-in — no one forces you to go to the basketball game. You choose to go. So too companies will want to use their space to foster collaboration and culture for employees to opt into.

From DSC:
The articles below made me wonder…what will lawyers, judges, and legislators need to know about Bitcoin, Ethereum, and other cryptocurrencies? (#EmergingTechnologies)

Bitcoin Is Boosting Cryptocurrency Firms’ Market Cap, Leaving Apple In the Dust — from interestingengineering.com by Ameya Paleja
Money is changing.
Bitcoin: Who owns it, who mines it, who’s breaking the law — from mitsloan.mit.edu by Betsy Vereckey

Higher Education Needs to Move Toward Mass-Personalization [Fourtané]

On 10/15/2021, in 21st century, 24x7x365 access, adult learning, Alternatives, analytics, Artificial Intelligence/Agents/LLMs/and Related, change, cloud-based computing / apps / other cloud-related, CMS/LMS, colleges, community colleges, curriculum, data related items, emerging technologies, future, future of higher education, game-changing environment, higher education, innovation, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, lifelong learning, love of learning, more voice more choice more control, New "Amazon.com" of Higher Education, online learning, personalized/customized learning, United States, universities, vendors, vision/possibilities, by Daniel Christian

Higher Education Needs to Move Toward Mass-Personalization — from fierceeducation.com by Susan Fourtané

Excerpt:

Every industry, from health sciences to marketing to manufacturing, is using Artificial Intelligence (AI) to facilitate the delivery of mass-personalization, yet education has been slow in its adoption. These smart systems create personalized solutions targeted to meet the unique needs of every individual.

Artificial Intelligence-based technologies have the potential of serving as tools for educators to provide personalized learning. However, for mass-personalization to work, institutions first need to align their leadership. In his feature session What Is It Going to Take to Move from Mass-Production to Mass-Personalization?, during the recent Online Learning Consortium virtual event, Dale Johnson, Director of Digital Innovation at Arizona State University, addressed the issue of mass personalization in higher education.

Johnson reinforced the idea that with mass-personalization professors can deliver the right lesson to the right student at the right time.
…
Mass-personalization software does not replace the professor. It makes the professor better, more focused on the students.

Why inexperienced workers can’t get entry-level jobs — from bbc.com by Kate Morgan; with thanks to Ryan Craig for this resource

Excerpt:

As anyone who’s graduated from university or applied for their first job in recent years can attest to, something new – and alarming – has happened to entry-level jobs: they’ve disappeared.

A recent analysis of close to 4 million jobs posted on LinkedIn since late 2017 showed that 35% of postings for “entry-level” positions asked for years of prior relevant work experience. That requirement was even more common in certain industries. More than 60% of listings for entry-level software and IT Services jobs, for instance, required three or more years of experience. In short, it seems entry-level jobs aren’t for people just entering the workforce at all.

“Internships are now the entry level,” he says. “Most of the students in college are doing or trying to do internships, and now it’s increasingly common to do more than one.”

From DSC:
I love the idea of internships. (In my days in college, internships were reserved mainly for engineers; few of us had them back then.)

But with an eye on the cost of obtaining a degree, internships should be PAID internships. That is, interns should receive decent/proper compensation. I’m concerned that businesses will take advantage of free labor here (though that’s less likely given the tight labor market I suppose). But businesses have taken advantage of free labor in the past. “It takes a village…”

Also see:

Virtual work is here to stay. Here’s how colleges can help students land remote internships. — from highereddive.com by Natalie Schwartz
The pandemic disrupted the world of work — and internships. But colleges and employers responded by trying new strategies online.

Legal Technology: Why the Legal Tech Boom is Just Getting Started — from nasdaq.com by Casey Flaherty and Jae Um of LexFusion; with thanks to Gabe Teninbaum for this resource via his Lawtomatic Newsletter, Issue #136

Excerpt:

In quick succession, legal technology finally saw its first IPOs:

LegalZoom (LZ; June 30, 2021)
Intapp (INTA; June 30, 2021)
CS Disco (LAW; July 21, 2021)

With private money pouring into legal tech startups and based on our own conversations inside the industry, we at LexFusion expect more IPOs on the horizon. Thus, a primer on legal tech as a category to watch. This Part I summarizes the legal market fundamentals driving unprecedented investment in enabling tech—much of which extends beyond the boundaries implied by “legal” as a descriptor.

A pivot point appears to be upon us. Considered unthinkable a decade ago, US states and Canadian provinces—following similar reforms in the UK and Australia that have resulted in the first publicly traded law firms—are rapidly creating regulatory sandboxes to expand current rules limiting (a) who can provide legal services and (b) who can own those businesses.

From DSC:
One can see why #AI will become key. “…the projected CAGR for global data volumes is 26%—to pt where ‘the amount of data created over the next three years will be more than the data created over the past 30 years.’ This data explosion complicates even standard legal matters.”

Gabe also mentioned the following Tweet, which is relevant for this posting:

10 trends for legal technology in the 20’s according to @richardsusskind #BLTF2021 pic.twitter.com/a7MpqE8wYA

— Laura Fauqueur ?? (@laurafauq) October 12, 2021

Ideas are like seeds — easily snuffed out at the beginning. But if they take root… [Christian]

On 10/11/2021, in change, Daniel S. Christian, future, ideas, by Daniel Christian

Ideas are easily snuffed out...like this small plant. But when an idea takes root and grows...lookout!

Common Anxieties in Beginning HyFlex: Learning to Teach a HyFlex Class — from hyflexlearning.org by Brian Beatty

Excerpt:

Not surprisingly, one of the biggest anxieties – FEARS – for many faculty considering or implementing a HyFlex approach for the first time is learning how to do so, and to do so effectively the very first time. No one likes to feel like they aren’t equipped to do the work they are required (or challenged) to do; perhaps especially teachers who are normally in full control of their classrooms and the activities that take place in them. When you are planning to teach HyFlex, it may seem like you are planning for CHAOS, or at least planning to lose control over the class environment(s), the teaching process, and ultimately student learning. Let’s address those concerns one at a time, but briefly.

If we assume you are an effective classroom teacher, then a common design path that I usually recommend is to start with your plans for an effective classroom experience and work to translate those to the other modes, accessing expert guidance as needed (such as, instructional designers, online course design books, your colleagues). What are the learning outcomes (or instructional objectives) for the classroom? How will those translate into the online mode(s) you are planning? What about the instructional content and associated activities for the classroom? How do those translate? What about plans for assessment? Start with what you know, and are confident with, and then layer in approaches for the other modes.

‘A very big deal.’ Nonlawyer licensing plan clears hurdle in California [Sloan]

On 10/08/2021, in 21st century, career development, change, changing business models, law schools, Legal operations, legal technologies, workplace, by Daniel Christian

‘A very big deal.’ Nonlawyer licensing plan clears hurdle in California — from reuters.com by Karen Sloan; with thanks to Law 2030’s October 2021 newsletter from the University of Pennsylvania’s Carey Law School

Excerpt:

(Reuters) – California is on track to become the largest state to let specially trained nonlawyers offer legal advice in limited settings, such as employment and consumer debt.

The State Bar of California’s Board of Trustees on Thursday gave its preliminary blessing to a proposed “paraprofessional” program by voting to gather public comment on the plan. The public will have 110 days to weigh in on the proposal, which if adopted has the potential to jumpstart the fledgling movement behind legal paraprofessionals, or limited license legal professionals, as they are sometimes called.

The Disruption Of Legal Services Is Here — from forbes.com by John Arsneault

Excerpt:

For the first time in those 12 years, I am now convinced we are on the precipice of the promised disruption in legal. Not because anyone in the law firms are driving toward this — but because venture capital and tech innovators have finally turned their attention to the industry.

Legal services are a much smaller overall market than, say, retail, financial services or biotech. In the world of disruption and the promised gold rush for the companies that do the disrupting, size matters. Legal has just been low on the industry list. Its number is now up.

It’s easy to Monday morning quarterback that industry now. Easy to see how big of a threat Amazon was to those companies. But when you are being rewarded for doing what you have always done and what your predecessors always did, it’s easy to miss what is around the bend. By the time those companies’ executives realized Amazon was a direct competitor with a much better fulfillment model, it was too late.

Reflections on “Why everybody’s hiring but nobody’s getting hired” [Molla & Stewart]

On 10/01/2021, in business, career development, change, colleges, communities of practice, community colleges, corporate / business world, corporate universities / corporate training, Daniel S. Christian, formal learning, future, future of higher education, game-changing environment, generational differences, informal learning, learning, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, love of learning, pace of change, passions, professional development, reinvent, society, staying relevant, strategy, surviving, training / L&D, United States, universities, vendors, vocational / trades, workplace, by Daniel Christian

Why everybody’s hiring but nobody’s getting hired — from vox.com by Rani Molla and Emily Stewart; with thanks to Ryan Craig for this resource
America’s broken hiring system, explained.

Tim Brackney, president and COO of management consulting firm RGP, refers to the current situation as the “great mismatch.” That mismatch refers to a number of things, including desires, experience, and skills. And part of the reason is that the skills necessary for a given job are changing faster than ever, as companies more frequently adopt new software.

“Twenty years ago, if I had 10 years experience as a warehouse manager, the likelihood that my skills would be pretty relevant and it wouldn’t take me that long to get up to speed was pretty good,” Joseph Fuller, a management professor at Harvard Business School and co-author of a recent paper on the disconnect between employers and employees, said. “The shelf life of people’s skills for a lot of decent-paying jobs has been shortening.”

From DSC:
I also think those hiring don’t think people can reinvent themselves. Folks who hire someone (and/or the applicant tracking systems as play) always seem to look for an exact match. There is little vision and/or belief that someone can grow into a position, or to lead differently, or to go in a different but better direction. They reach for their cookie cutters and shove their imaginations and ability to think bigger aside.

Employers could help people by investing in their employees’ growth and development — even if it means they actively help an employee take a right turn. Such an employee could hopefully find a new fit within that organization — if they do, they would likely turn out to be fiercely loyal.

Even if it means offering an employee 1-2 courses a year that they want to learn about — NO STRINGS ATTACHED — the learning culture would get a huge boost!!! Peoples’ love/enjoyment of learning would grow. Morale would improve. People would feel valued.

Let me offer a personal example:

My old boss, Mr. Irving Charles Coleman Jr, let me take a Photoshop class while I was working in the IT Department at Kraft Foods’ headquarters. Kraft paid for it, even though it wasn’t directly related to my position at the time. That course ended up changing my life and my future direction. No kidding. Thank you Irv! You’re the best!

Can colleges compete with companies like Coursera? [Seltzer]

On 10/01/2021, in 21st century, 24x7x365 access, business side of he, career development, change, changing business models, colleges, community colleges, cost of getting a degree, future of higher education, game-changing environment, generational differences, higher education, innovation, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, library / librarians, lifelong learning, MOOCs -- Massive Open Online Courses, more voice more choice more control, New "Amazon.com" of Higher Education, new business models, online learning, online media, online tutoring, reinvent, society, staying relevant, strategy, surviving, trends, United States, universities, vendors, by Daniel Christian

Can colleges compete with companies like Coursera? — from highereddive.com by Rick Seltzer
Arthur Levine discusses how trends like personalized education are unfolding, what’s driving them, and what can go right or wrong for colleges.

Excerpt:

They say colleges will see their control over the market slip while consumers increase their power. New content producers like companies and museums are entering the postsecondary market. Students will often prioritize personalized education and low prices. Measuring learning by time in seats will transition to outcome-based education. Degrees won’t necessarily be the dominant form of credential anymore as students turn to “just-in-time education” that quickly teaches them the skills for microcredentials they need for the labor market.

For higher education to be successful, you have to have its feet in two worlds. One world is the library, and that’s human heritage. And the other is the street. That’s the real world, what’s happening now. It’s jobs, it’s the workplace.

What happens when we change quickly is we continue as institutions to keep our hold on the library, but we lose traction in the street.

Institutions have to reestablish their traction. They have to prepare students for careers. They have to prepare students for the world…

From DSC:
I also like the part where is says, “So you’ve got to ask yourself, what are they offering that would draw people there? One thing they are offering is 24/7. Another thing that they’re offering is unbundled. Another thing they’re offering is low cost, and that’s very appealing.”

DC: What are the ramifications for law schools and legal depts if these legal tech-related predictions come true?

On 09/24/2021, in Access to Justice (A2J), change, Daniel S. Christian, future, game-changing environment, ideas, law schools, legal reform, legal technologies, legislatures / government / legal, policy, by Daniel Christian

Legal Tech’s Predictions for Legal Technology Innovation in 2022 — from legalreader.com by Smith Johnes

Excerpts:

By 2024, non-lawyer workers will replace 20% of generalist lawyers in legal departments.
Legal departments will have automated half of legal work connected to big corporate transactions by 2024.
Legal departments will triple their investment in legal technology by 2025.

From DSC:
What are the ramifications for law schools and legal departments if these legal tech-related predictions come true?

Learning Ecosystems

The new frontier: Why visionary CLOs are switching focus to developing technical teams rather than people managers [Gordon]

A special report from Educause Review on Digital Transformation

Interesting article: “The college campus is the model for return to office” [Zeng & Deng]

What will lawyers, judges, & legislators need to know about Bitcoin, Ethereum, and other cryptocurrencies? [Christian]

Ideas are like seeds — easily snuffed out at the beginning. But if they take root… [Christian]

Common Anxieties in Beginning HyFlex: Learning to Teach a HyFlex Class [Beatty]

‘A very big deal.’ Nonlawyer licensing plan clears hurdle in California [Sloan]

The Disruption Of Legal Services Is Here [Arsneault]

Reflections on “Why everybody’s hiring but nobody’s getting hired” [Molla & Stewart]

Can colleges compete with companies like Coursera? [Seltzer]

DC: What are the ramifications for law schools and legal depts if these legal tech-related predictions come true?

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