business

Law librarians & the future of law firms [Furlong]

On 10/28/2019, in analytics, Artificial Intelligence/Agents/LLMs/and Related, business, career development, change, emerging technologies, future, game-changing environment, law schools, legal technologies, legislatures / government / legal, library / librarians, workplace, by Daniel Christian

Law librarians & the future of law firms — from aallnet.org by Jordan Furlong

Excerpt:

Law firms that want to win the highest-value, most complex work from clients will need more than just smart lawyers. They will need powerful knowledge engines to augment and amplify the skills of those lawyers, while also constituting capital assets that accrue in size and value every year. Law libraries and legal information professionals hold the key to assembling and growing such engines, and they are, therefore, the key to the future sustainability and competitiveness of the firms themselves.

What happens when employers can read your facial expressions? — from nytimes.com by Evan Selinger and Woodrow Hartzog
The benefits do not come close to outweighing the risks.

Excerpts:

The essential and unavoidable risks of deploying these tools are becoming apparent. A majority of Americans have functionally been put in a perpetual police lineup simply for getting a driver’s license: Their D.M.V. images are turned into faceprints for government tracking with few limits. Immigration and Customs Enforcement officials are using facial recognition technology to scan state driver’s license databases without citizens’ knowing. Detroit aspires to use facial recognition for round-the-clock monitoring. Americans are losing due-process protections, and even law-abiding citizens cannot confidently engage in free association, free movement and free speech without fear of being tracked.

“Notice and choice” has been an abysmal failure. Social media companies, airlines and retailers overhype the short-term benefits of facial recognition while using unreadable privacy policies and vague disclaimers that make it hard to understand how the technology endangers users’ privacy and freedom.

From DSC:
This article illustrates how far behind the legal realm is in the United States when we look at where our society is at with wrestling with emerging technologies. Dealing with this relatively new *exponential* pace of change is very difficult for many of our institutions to deal with (higher education and the legal realm come to my mind here).

Exploring Artificial Intelligence and the Law [Brudner]

On 10/19/2019, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, business, computer science, corporate / business world, law schools, legal technologies, legislatures / government / legal, workplace, by Daniel Christian

Exploring Artificial Intelligence and the Law — a presentation/video by Avi Brudner, from blue J Legal

The Future Ready Lawyer — from Wolters Kluwer

Excerpts:

Leveraging technology as a strategic advantage is characteristics of high-performing businesses and professionals around the world. The same is true for the legal sector. Technology is a differentiator, and will become even more important as legal professionals recognize and leverage the unprecedented insights, capabilities and efficiencies that technology delivers. In addition, the emerging legal ecosystems will demand it, as tech-empowered players outside of the traditional legal profession continue to enter and disrupt the market.

From DSC:
It’s interesting to note how many times the words “technology” (205 times) and/or the word “technologies” (77 times) appear in that report.

Big money is betting on legal industry transformation [Cohen]

On 10/07/2019, in Amazon, business, career development, change, changing business models, corporate / business world, Cost of legal services - including access, emerging technologies, entrepreneurship, Google, law schools, legal technologies, legislatures / government / legal, new business models, platforms, technology (general), tools, workplace, by Daniel Christian

Big money is betting on legal industry transformation — from forbes.com by Mark Cohen

Excerpts:

Law has been big business for decades, but only recently has significant venture capital, private equity, and entrepreneur money been pumped into the legal sector. Last year saw an eye-popping 718% increase in legal industry investment, and this year’s capital infusion through the third-quarter has already surpassed last year’s $1 billion total and could well double it. Capital is turbocharging customer-centric providers that are leveraging technology, process, new skillsets, and data to transform the legal function and the delivery of legal services.

…
Teaser alert: what’s to prevent Amazon, Google, or some other tech giant from entering the legal space, creating a global platform, injecting billions into infrastructure and talent, creating a global legal services hub that connects consumers with global legal delivery sources as never before imagined? Short answer: the inclination to do so.

Legal delivery has morphed into a three-legged stool supported by legal, technological, and business expertise.

Information Technology (IT) skills and jobs are widely misunderstood to be housed primarily in the tech sector, and they are also thought to be inaccessible to all but a small minority of people who have focused intently on computer science. Building on our prior research efforts and mining a database of more than 150 million unique online U.S. job postings, Oracle Academy and Burning Glass Technologies produce new evidence that neither of these perceptions are borne out by data. To the contrary, 90% of IT skills and jobs are concentrated in 10 non-tech industries, leaving only 10% in the tech sector. The rapid growth of IT jobs is more than 50% greater in non-tech industries than in tech industries.

Someone is always listening — from Future Today Institute

Excerpt:

Very Near-Futures Scenarios (2020 – 2022):

Optimistic: Big tech and consumer device industries agree to a single set of standards to inform people when they are being listened to. Devices now emit an audible ping and/ or a visible light anytime they are actively recording sound. While they need to store data in order to improve natural language understanding and other important AI systems, consumers now have access to a portal and can see, listen to, and erase their data at any time. In addition, consumers can choose to opt-out of storing their data to help improve AI systems.
Pragmatic: Big tech and consumer device industries preserve the status quo, which leads to more cases of machine eavesdropping and erodes public trust. Federal agencies open investigations into eavesdropping practices, which leads to a drop in share prices and a concern that more advanced biometric technologies could face debilitating regulation.
Catastrophic: Big tech and consumer device industries collect and store our conversations surreptitiously while developing new ways to monetize that data. They anonymize and sell it to developers wanting to create their own voice apps or to research institutions wanting to do studies using real-world conversation. Some platforms develop lucrative fee structures allowing others access to our voice data: business intelligence firms, market research agencies, polling agencies, political parties and individual law enforcement organizations. Consumers have little to no ability to see and understand how their voice data are being used and by whom. Opting out of collection systems is intentionally opaque. Trust erodes. Civil unrest grows.

Action Meter:

Watchlist:

Google; Apple; Amazon; Microsoft; Salesforce; BioCatch; CrossMatch; ThreatMetrix; Electronic Frontier Foundation; World Privacy Forum; American Civil Liberties Union; IBM; Baidu; Tencent; Alibaba; Facebook; Electronic Frontier Foundation; European Union; government agencies worldwide.

Microsoft President: Democracy Is At Stake. Regulate Big Tech — from npr.org by Aarti Shahani

Excerpts:

Regulate us. That’s the unexpected message from one of the country’s leading tech executives. Microsoft President Brad Smith argues that governments need to put some “guardrails” around engineers and the tech titans they serve.

If public leaders don’t, he says, the Internet giants will cannibalize the very fabric of this country.

“We need to work together; we need to work with governments to protect, frankly, something that is far more important than technology: democracy. It was here before us. It needs to be here and healthy after us,” Smith says.

“Almost no technology has gone so entirely unregulated, for so long, as digital technology,” Smith says.

What enterprises intend to do with artificial intelligence [McKendrick]

On 09/10/2019, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, business, corporate / business world, corporate universities / corporate training, intelligent systems, legal technologies, technology (general), tools, training / L&D, workplace, by Daniel Christian

What enterprises intend to do with artificial intelligence — from zdnet.com by Joe McKendrick
Survey shows business process automation and customer support are the low-hanging fruit with initial AI rollouts, but many organizations are moving on to tackle data analytics.

Excerpt:

The leading categories of use cases seeing AI investments and work include the following:

Business process automation 49%
Customer support/Chatbots 47%
Data extraction 43%
Contract analytics 28%
Voice/video processing/imaging 25%

An artificial-intelligence first: Voice-mimicking software reportedly used in a major theft — from washingtonpost.com by Drew Harwell

Excerpt:

Thieves used voice-mimicking software to imitate a company executive’s speech and dupe his subordinate into sending hundreds of thousands of dollars to a secret account, the company’s insurer said, in a remarkable case that some researchers are calling one of the world’s first publicly reported artificial-intelligence heists.

The managing director of a British energy company, believing his boss was on the phone, followed orders one Friday afternoon in March to wire more than $240,000 to an account in Hungary, said representatives from the French insurance giant Euler Hermes, which declined to name the company.

From DSC:
Needless to say, this is very scary stuff here! Now what…? Who in our society should get involved to thwart this kind of thing?

Programmers?
Digital audio specialists?
Legislators?
Lawyers?
The FBI?
Police?
Other?

Addendum on 9/12/19:

Watch Out For That Email From Management: The Latest Scams Targeting Lawyers — from by Hannah Roberts
Several firms have been targeted by phishing scams in recent months, but why are cyber criminals so drawn to law firms and how can management safeguard their businesses?

After 40 Years of Constant Change, What’s Next for the Legal Industry? — from law.com by Dan Packel
Few could have anticipated the dramatic shift in scope and scale the industry has undergone since The American Lawyer’s founding 40 years ago. We asked some of the law’s brightest thinkers what we can expect over the next 10.

Excerpts (emphasis DSC):

Technology and Upheaval
While it’s easy to conclude that the technological revolution that’s already been unleashed will continue to drive transformation over the next 10 years, it’s harder to pinpoint how.

Expect more and more tasks to become subject to automation—not just contracts and e-discovery but also areas like trademarks and due diligence for mergers, for starters.

Technology and artificial intelligence on their own are noteworthy, but what’s more compelling is the impact they will have on how firms are structured.

“Everything that can be taken out of the hands of subject-matter experts and handed over to the process experts and technologists will be,” says Orrick, Herrington & Sutcliffe Chairman and CEO Mitch Zuklie. “There will be far fewer associates sitting in rooms with documents and more strategic partnerships among law firms and legal tech providers.”

This transition could help chip away at the supremacy of the billable hour.
…
Not only will technology move up the value chain for litigation, it will also emerge as a greater player on the deal side. Jae Um, director of pricing strategy at Baker McKenzie, expects to see a much greater focus on compliance and regulatory technology in the next five years.

As AI solutions, which depend upon machine learning, are slowly deployed in the marketplace, their efficacy will inevitably grow.

How about a little wild speculation to wrap this up? With more nonlawyer specialists finding professional homes in law firms, it’s a short leap to hybrids between law firms and professional services operations. Imagine consultants and accountants working together with lawyers and technologists to solve clients’ increasingly complex problems. And what about a high-profile merger between a Big Four firm and a global law firm? I wouldn’t rule it out.

How to do strategic planning like a futurist — from hbr.org by Amy Webb

Excerpt:

Nice, linear timelines offer a certain amount of assurance: that events can be preordained, chaos can be contained, and success can be plotted and guaranteed. Of course, the real world we all inhabit is a lot messier. Regulatory actions or natural disasters are wholly outside of your control, while other factors — workforce development, operations, new product ideas — are subject to layers of decisions made throughout your organization. As all those variables collide, they shape the horizon.
…
Chief strategy officers and those responsible for choosing the direction of their organizations are often asked to facilitate “visioning” meetings. This helps teams brainstorm ideas, but it isn’t a substitute for critical thinking about the future. Neither are the one-, three-, or five-year strategic plans that have become a staple within most organizations, though they are useful for addressing short-term operational goals. Deep uncertainty merits deep questions, and the answers aren’t necessarily tied to a fixed date in the future. Where do you want to have impact? What it will take to achieve success? How will the organization evolve to meet challenges on the horizon? These are the kinds of deep, foundational questions that are best addressed with long-term planning.

DSC: Holy smokes!!! How might this be applied to education/learning/training in the 21st century!?!

On 07/30/2019, in 21st century, 3D, A/V -- audio/visual, adult learning, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, business, change, colleges, communications, communities of practice, community colleges, computer science, corporate / business world, corporate universities / corporate training, cost of getting a degree, Cost of legal services - including access, Daniel S. Christian, digital learning, disruption, education, education technology, elearning, emerging technologies, future, future of higher education, game-changing environment, global / globalization, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, IT in HE, K-12 related, languages and translation, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, Microsoft, Mixed Reality (MR), multimedia, new business models, online learning, online media, online tutoring, presentations, social learning / networks, society, teaching & learning, teaching online, technologies for your home, tools, training / L&D, user experience (UX), vendors, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, voice recognition / voice enabled interfaces, web-based collaboration, webinars, workplace, XR - extended reality, by Daniel Christian

DC: Holy smokes!!! How might this be applied to education/learning/training in the 21st century!?!

“What if neither distance nor language mattered? What if technology could help you be anywhere you need to be and speak any language? Using AI technology and holographic experiences this is possible, and it is revolutionary.”

Also see:

Microsoft has a wild hologram that translates HoloLens keynotes into Japanese — from theverge.com by Tom Warren
Azure and HoloLens combine for a hint at the future

Excerpt:

Microsoft has created a hologram that will transform someone into a digital speaker of another language. The software giant unveiled the technology during a keynote at the Microsoft Inspire partner conference [on 7/17/19] in Las Vegas. Microsoft recently scanned Julia White, a company executive for Azure, at a Mixed Reality capture studio to transform her into an exact hologram replica.

The digital version appeared onstage to translate the keynote into Japanese. Microsoft has used its Azure AI technologies and neural text-to-speech to make this possible. It works by taking recordings of White’s voice, in order to create a personalized voice signature, to make it sound like she’s speaking Japanese.

DC: Again, the need for a next gen learning platform is quickly approaching us: "A central challenge in the automation age will be connecting millions of displaced workers to new, growing jobs." #lifelonglearning #reinvent #learning #platforms https://t.co/QDPZtG2jFk

— Daniel Christian (@dchristian5) July 16, 2019

Learning Ecosystems

Big money is betting on legal industry transformation [Cohen]

The Rising Demand for IT Skills in Non-Tech Industries [Oracle & Burning Glass Technologies]

Microsoft President: Democracy Is At Stake. Regulate Big Tech [Shahani]

Categories

Tags