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How ChatGPT3 Impacts the Future of L&D in an AI World [Bernhardt & Quinn]

On 01/24/2023, in 21st century, 24x7x365 access, adult learning, Amazon, Artificial Intelligence/Agents/LLMs/and Related, business, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, training / L&D, workplace, by Daniel Christian

How ChatGPT3 Impacts the Future of L&D in an AI World — from learningguild.com by Markus Bernhardt and Clark Quinn

Excerpt:

Recent advances in artificial intelligence (AI) are promising great things for learning. The potential here is impressive, but there also exist many questions and insecurities around deploying AI technology for learning: What can AI do? Where is it best utilized? What are the limits? And particularly: What does that leave for the instructional designer and other human roles in learning, such as coaching and training?

We want to suggest that these developments are for the benefit of everyone—from organizational development strategy devised in the C-suite, via content creation/curation by instructional designers, right through to the learners, as well as coaches and trainers who work with the learners.

Also somewhat relevant/see:

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Job Titles: It’s Not Only Instructional Design [Csordas]

On 01/09/2023, in business, career development, change, colleges, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, education technology, instructional design, interaction design, learning, learning ecosystem, Learning Experience Design, multimedia, teaching & learning, training / L&D, vendors, by Daniel Christian

Job Titles: It’s Not Only Instructional Design — from idolcourses.com by Ivett Csordas

Excerpt:

When I first came across the title “Instructional Designer” while looking for alternative career options, I was just as confused as anybody would be hearing about our job for the first time. I remember asking questions like: What does an Instructional Designer do? Why is it called Instructional Design? Wouldn’t a title such as Learning Experience Designer or Training Content Developer suit them better? How are their skill sets different from curriculum developers like teachers’? etc.

Then, the more I learnt about the different roles of Instructional Designers, and the more job interviews I had, ironically, the less clarity I had over the companies’ expectations of us.

The truth is that the role of an Instructional Designer varies from company to company. What a person hired with the title “Instructional Designer” ends up doing depends on a range of factors such as the company’s training portfolio, the profile of their learners, the size of the L&D team, the way they use technology, just to mention a few.

From DSC:
I don’t know a thing about idolcourses.com, but I really appreciated running across this posting by Ivett Csordas about the various job titles out there and the differences between some of these job titles. The posting deals with job titles associated with developers, designers, LXD, LMS roles, managers, L&D Coordinators, specialists, consultants, and strategists.

 

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“Here’s a question for you L&D. When was the last time you looked at your Annual Company Report?” [Teresa Rose]

On 01/09/2023, in business, corporate / business world, corporate universities / corporate training, skills, strategy, training / L&D, workplace, by Daniel Christian

Speaking of L&D-related items, also see:

Does Your L&D Team Need More T’s? — from learningguild.com by Pamela Hogle and Barry Nadler

Excerpt:

An idea that was used internally at McKinsey and Company as far back as the 1980s, the concept of a T-shaped skills profile (Figure 1) features:

  • A horizontal bar — the broad skill set comprising interpersonal, functional, and industry-specific skills
  • A vertical bar — in-depth, specialized knowledge in areas related to the employee’s field, specific role, and individual interests, focus topics, or experience
    .

Figure 1: T-shaped skills profile (Illustration by Pamela Hogle)

 

Unlocking the Secrets of Online Peer Learning — from learningguild.com by Kelly Palmer

Excerpt:

By experimenting with online, cohort-based learning programs, we learned that peer learning is one of the most effective ways to broaden horizons. People can share real-world challenges or questions that arise during the work week and get a range of advice and tactics from their peers.

Peer learning gives a way to make learning stick by encouraging people to discuss ideas, explain themselves, actively listen to others, and refine their thinking.

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“But what higher education institutions and companies need isn’t a totally new approach that ignores the old systems — it’s someone to act as connective tissue between them.” [Mitchell]

On 01/09/2023, in business, business side of he, career development, changing business models, collaboration, colleges, community colleges, corporate / business world, corporate universities / corporate training, Design Thinking, experimentation, higher education, ideas, leadership, learning ecosystem, Learning Experience Design, real-world assignments, skills, strategy, training / L&D, United States, universities, by Daniel Christian

It takes a village — from chieflearningofficer.com by Joe Mitchell
Colleges, companies and training providers have a unique opportunity to work together to address tech worker shortages and create more opportunities and upward mobility.

Excerpt (emphasis DSC):

But what higher education institutions and companies need isn’t a totally new approach that ignores the old systems — it’s someone to act as connective tissue between them. Fortunately, an emerging cadre of education providers are doing just that: developing the curriculum to help students earn industry-recognized credentials that can help them get good jobs right away in high-demand fields, and then working with universities to get that curriculum to their students.

The environment seems ripe for this type of collaboration. A 2020 survey of business leaders found that 70 percent think higher education institutions should be more involved in job training. Nearly 90 percent say colleges and universities could help their students learn industry-specific knowledge and advanced technical skills.

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Digital Trends’ Tech For Change CES 2023 Awards [Prindle]

On 01/07/2023, in A/V -- audio/visual, accessibility / UDL, Artificial Intelligence/Agents/LLMs/and Related, Asia, assistive technologies, business, global / globalization, neurodivergent/special needs, productivity / tips and tricks, society, technologies for your home, technology (general), tools, user experience (UX), vendors, by Daniel Christian

Digital Trends’ Tech For Change CES 2023 Awards — from digitaltrends.com by Drew Prindle

Excerpt:

CES is more than just a neon-drenched show-and-tell session for the world’s biggest tech manufacturers. More and more, it’s also a place where companies showcase innovations that could truly make the world a better place — and at CES 2023, this type of tech was on full display. We saw everything from accessibility-minded PS5 controllers to pedal-powered smart desks. But of all the amazing innovations on display this year, these three impressed us the most…

Samsung's Relumino Mode helps those with low vision

Also relevant/see:

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Five Ways to Strengthen the Employee-Employer Relationship in 2023 [MacDonald]

On 01/07/2023, in adult learning, business, communications, corporate / business world, culture, Emotion, engagement / engaging students, leadership, relationships, strategy, United States, workplace, by Daniel Christian

Five Ways to Strengthen the Employee-Employer Relationship in 2023 — from sloanreview.mit.edu by Ally MacDonald; with thanks to Roberto Ferraro for this resource
Organizational experts offer insights on how to make meaningful changes to engage employees in the coming year.

Excerpt (emphasis DSC):

Before 2020, the structure of jobs evolved sluggishly and unimaginatively, despite evidence that traditional ways of working often harmed employee well-being. The past two years have provided leaders with an opportunity to rethink how their employees work. Those seizing this chance are applying an R&D mindset to how jobs are designed, with the goal of structuring work in ways that allow their employees to thrive while on the job and in their nonwork lives as well. It is these forward-thinking leaders who will make 2023 the most innovative year ever when it comes to how people work.

From DSC:
I like the idea of an R&D mindset. Very nice.

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“A resume is NOT a CV. They are completely different documents.”

On 01/07/2023, in adjunct faculty, business, career development, content development, aggregation, repositories, corporate / business world, faculty, higher education, productivity / tips and tricks, reinvent, skills, surviving, workplace, by Daniel Christian

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AI & digital video: Likely some plusses & minuses ahead of us [Christian]

On 01/04/2023, in 21st century, 24x7x365 access, A/V -- audio/visual, art, Artificial Intelligence/Agents/LLMs/and Related, business, collaboration, communications, computer science, content development, aggregation, repositories, corporate / business world, creativity, Daniel S. Christian, digital audio, digital video, emerging technologies, ethics, experimentation, future, game-changing environment, human-computer interaction (HCI), ideas, innovation, law schools, legislatures / government / legal, media/film, Metaverse, music, new media literacies, platforms, presentations, productivity / tips and tricks, society, storytelling, the downsides of how people use tech, tools, user experience (UX), vendors, videoconferencing, Virtual courts and law firms, vision/possibilities, web-based collaboration, by Daniel Christian

From DSC:
Check out the items below. As with most technologies, there are likely going to be plusses & minuses regarding the use of AI in digital video, communications, arts, and music.

Also see:

Also somewhat relevant, see:

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The Work-From-Anywhere War Is Beginning [Daisley]

On 01/02/2023, in business, leadership, strategy, United States, workplace, by Daniel Christian

The Work-From-Anywhere War Is Beginning — from wired.com by Bruce Daisley
Forget return-to-office mandates. The most sought-after talent want ultimate flexibility. Their bosses need to get on board.

Excerpt:

Who calls the shots on how many days you end up working in the office? It has gradually dawned on bosses that it isn’t them. The real power holders? The elusive “top talent” that every firm is trying to attract.
…
Top talent doesn’t just want hybrid work, they want to work from wherever they want. “There are two kinds of companies,” Choudhury explains. “One is going to embrace work-from-anywhere, and the second is in denial—I feel those companies will lose their workforce.” He argues that the “companies that are trying to drag back time will lose some of their best talent, and that dynamic will force these companies to catch up.”

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Here are 6 companies that are currently defining the future of [AI-based] content creation [Bardeen]

On 12/31/2022, in Artificial Intelligence/Agents/LLMs/and Related, business, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, digital audio, digital learning, digital video, education technology, experimentation, human-computer interaction (HCI), innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, maker movement, platforms, productivity / tips and tricks, tools, training / L&D, vision/possibilities, by Daniel Christian

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What Can We Learn from Barnes & Noble’s Surprising Turnaround? [Gioia]

On 12/31/2022, in business, change, corporate / business world, hearts -- matters of the heart, leadership, love of learning, passions, reading, reinvent, society, strategy, surviving, by Daniel Christian

What Can We Learn from Barnes & Noble’s Surprising Turnaround? — from tedgioia.substack.com by Ted Gioia
Digital platforms are struggling, meanwhile a 136-year-old book retailer is growing again. But why?

Excerpts (emphasis DSC):

Daunt refused to play this game. He wanted to put the best books in the window. He wanted to display the most exciting books by the front door. Even more amazing, he let the people working in the stores make these decisions.

This is James Daunt’s super power: He loves books.

But I almost hate to say it, because the lesson is so simple.

If you want to sell music, you must love those songs. If you want to succeed in journalism, you must love those newspapers. If you want to succeed in movies, you must love the cinema.

But this kind of love is rare nowadays. I often see record labels promote new artists for all sorts of gimmicky reasons—even labels I once trusted such as Deutsche Grammophon or Concord. I’ve come to doubt whether the people in charge really love the music.

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Some highly-relevant thoughts from our son’s recent “Business of Acting” 3-day virtual intensive course. [Christian]

On 12/28/2022, in adjunct faculty, Alternatives, art, business, business side of he, career development, changing business models, colleges, communities of practice, community colleges, creativity, credentialing, curriculum, dangers of the status quo, Daniel S. Christian, Design Thinking, drama/theater, faculty, higher education, ideas, innovation, instructional design, learning ecosystem, Learning Experience Design, media/film, student-related, United States, vendors, videoconferencing, Virtual Reality (VR) / worlds / learning, by Daniel Christian

From DSC:
Our son recently took a 3-day intensive course on the Business of Acting. It was offered by the folks at “My College Audition” — and importantly, the course was not offered by the university where he is currently working on a BFA in Acting. By the way, aspiring performing arts students may find this site very beneficial/helpful as well. (Example blog posting here.)

mycollegeaudition.com/

The course was actually three hours of learning on a Sunday night, a Monday night, and a Tuesday night from 6-9pm.

The business of acting -- a 3-day virtual intensive course from mycollegeaudition.com

He learned things that he mentioned have not been taught in his undergrad program (at least not so far). When I asked him what he liked most about the course, he said:

  • These people are out there doing this (DSC insert: To me, this sounds like the use of adjunct faculty in higher ed)
  • There were 9 speakers in the 9 hours of classtime
  • They relayed plenty of resources that were very helpful and practical. He’s looking forward to pursuing these leads further.

He didn’t like that there were no discussion avenues/forums available. And as a paying parent, I didn’t like that we had to pay for yet another course and content that he wasn’t getting at his university. It may be that the university that he’s studying at will offer such a course later in the curriculum. But after two years of college experience, he hasn’t come across anything this practical and he is eagerly seeking out this type of practical/future-focused information. In fact, it’s critical to him staying with acting…or not. He needs this information sooner in his program.

It made me reflect on the place of adjunct faculty within higher education — folks who are out there “doing” what they are teaching about. They tend to be more up-to-date in their real-world knowledge. Sabbaticals are helpful in this regard for full-time faculty, but they don’t come around nearly enough to keep one’s practical, career-oriented knowledgebase up-to-date.

Again, this dilemma is to be expected, given our current higher education learning ecosystem. Faculties’ plates are full. They don’t have time to pursue this kind of endeavor in addition to their daily responsibilities. Staff aren’t able to be out there “doing” these things either.

This brings me back to design thinking. We’ve got to come up with better ways of offering student-centered education, programming, and content/resources.

My son walked away shaking his head a bit regarding his current university. At a time when students and families are questioning the return on their investments in traditional institutions of higher education, this issue needs to be taken very seriously. 

Also potentially relevant for some of the performing arts students out there:

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Five Years of ADA Web and App Lawsuits — Key Observations & Trends [blog.usablenet.com]

On 12/24/2022, in accessibility / UDL, business, colleges, community colleges, corporate / business world, legislatures / government / legal, policy, United States, universities, vendors, workplace, by Daniel Christian

Five Years of ADA Web and App Lawsuits — Key Observations & Trends — from blog.usablenet.com

The lawsuit numbers tell only a piece of the story

Speaking of accessibility, also relevant/see:

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Looking to 2023 and beyond — various postings/resources re: potential futures

On 12/22/2022, in 5G, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), bots, business, change, cloud-based computing / apps / other cloud-related, corporate / business world, data related items, education, emerging technologies, entrepreneurship, Europe, experimentation, future, game-changing environment, global / globalization, health, innovation, intelligent systems, internet, IT in HE, Metaverse, Mixed Reality (MR), Natural Language Processing (NLP), NVIDIA, robotics, technology (general), telemedicine / telehealth / virtual health, trends, United States, user experience (UX), vendors, Virtual Reality (VR) / worlds / learning, vision/possibilities, voice recognition / voice enabled interfaces, workplace, XR - extended reality, by Daniel Christian

How AI And 5G Could Lead The Next Phase Of The Industrial Revolution — from swisscognitive.ch

Some use cases of the convergence of AI and 5G are:

  • Metaverse: AI is a key technology that helps bring Metaverse to life and now with the addition of 5G, streaming experiences would become enjoyable and maintaining connectivity without any disruption of external factors like geographical locations would be eliminated.
  • Digital assistants in the form of chatbots and virtual avatars: Digital assistants today use AI to replicate the human brain and converse with people in human language by understanding intent. With 5G the speed at which the speech is converted to text will improve drastically.
  • Education: AI and 5G are helping bring education to students’ doorstep through virtual reality and is making this available, efficiently as in real-world classrooms. Solving queries is possible quickly without any restrictions. Betty in Archie Comics attending her classes virtually is a reality due to these technologies.
  • Healthcare: AI and 5G in healthcare are proliferating an accurate diagnosis of diseases, real-time monitoring, and quick treatment facilities. This has become possible with the right use of data- collection, transmission, and analysis.
  • Automotive: AI and 5G together is making vehicles smarter and reducing the risk of mishaps on roads by employing various data-powered safety and driving efficiency measures in vehicles.

AI Timelines: What Do Experts in Artificial Intelligence Expect for the Future? — from singularityhub.com by Dr. Max Roser

Excerpt:

What I do take away from these surveys however, is that the majority of AI experts take the prospect of very powerful AI technology seriously. It is not the case that AI researchers dismiss extremely powerful AI as mere fantasy.

The huge majority thinks that in the coming decades there is an even chance that we will see AI technology which will have a transformative impact on our world. While some have long timelines, many think it is possible that we have very little time before these technologies arrive. Across the three surveys more than half think that there is a 50% chance that a human-level AI would be developed before some point in the 2060s, a time well within the lifetime of today’s young people.

Future Of Health: Top Five Digital Health Innovations For 2023 — from forbes.com by Anita Gupta

Excerpts:

  • Connected Digital Care
  • AI In Healthcare
  • Real-World Patient Engagement In Healthcare
  • Increase Security For Digital And Health Data
  • Improving Telehealth Services

Looking ahead to 2023: AI, machine learning, RTLS and robotic process automation — from healthcareitnews.com by Bill Siwicki
These advanced technologies will do more to help provider organizations with workflow optimization, staff shortages and the patient experience in the year ahead, one expert predicts.

Three reasons why NLP will go mainstream in healthcare in 2023 — from healthcareitnews.com by Bill Siwicki
A natural language processing expert explains why he feels the technology’s kinks have been ironed out, its ROI has been proven and the timing is right for healthcare to take advantage of information-extraction tools.

13 tech predictions for 2023 — from enterprisersproject.com by Katie Sanders
What can you expect in the world of IT next year? Business and IT leaders share their thoughts

Analysts Predictions About AI In 2023 — from forbes.com by Gil Press

Excerpts:

  • Automated software development
  • Automated content and commerce
  • Enterprise governance, risk, sustainability and security
  • Consumer interactions and experiences

Top 5 Edge AI Trends to Watch in 2023 — from nvidia.com by Amanda Saunders

Excerpt:

Until now, AI has operated almost exclusively in the cloud. But increasingly diverse streams of data are being generated around the clock from sensors at the edge. These require real-time inference, which is leading more AI deployments to move to edge computing.

For airports, stores, hospitals and more, AI brings advanced efficiency, automation and even cost reduction, which is why edge AI adoption accelerated last year.

In 2023, expect to see a similarly challenging environment, which will drive the following edge AI trends.

Digital transformation: 5 trends to watch in 2023 — from enterprisersproject.com by Ritish Reddy
As enterprises continue to digitally transform, IT leaders must look toward the future. Expect to see these trends in 2023

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Nah…MOOCs don’t impact anything. NOT!

On 12/21/2022, in 21st century, 24x7x365 access, Alternatives, business, business side of he, future of higher education, game-changing environment, higher education, innovation, instructional design, IT in HE, learning ecosystem, Learning from the Living [Class] Room, MOOCs -- Massive Open Online Courses, new business models, online learning, United States, universities, vendors, by Daniel Christian
Imagine my delight when co-founder of Coursera Daphne Koehler came into my office in 2012 to explain the radical concept behind her new business. What if you could Partner with the World’s best universities and professors to provide FREE online courses? Like other successful FREEMIUM models, you monetize the platform downstream by creating massive network effects and convert a small percentage to paying customers (we had invested in other successful FREEMIUM models such as Facebook, Twitter, Spotify and Snap, so why wouldn’t that work here?)
…
…
Today, over 113 million learners from around the world access the platform to gain knowledge, to earn certificates and get diplomas from the top universities.

The Coursera ride has been amazing for most of the past decade, with over 100 million students, 200 universities and 5000 courses on the platform. And while the vast majority of the students on Coursera don’t pay a dime, the company has built a business with over $500 million in revenue and nearly a $2 billion market cap today.

Estimates are for the company to do $520 million in revenue in 2022, up from $415 million in 2021 and estimated $623 million in 2023. Coursera is losing money currently but has $424 million in cash and could turn profitable if it prioritized that and sells at 1.3x 2023 sales.

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