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Donald Clark’s recent thoughts regarding how ChatGPT is and will impact the Learning & Development world

On 02/28/2023, in 21st century, 24x7x365 access, adult learning, business, change, corporate / business world, corporate universities / corporate training, ideas, innovation, instructional design, intelligent systems, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, training / L&D, workplace, by Daniel Christian

Donald Clark’s recent thoughts regarding how ChatGPT is and will impact the Learning & Development world — from linkedin.com by Donald Clark

Excerpts:

Fascinating chat with three people heading up L&D in a major international company. AI has led them to completely re-evaluate their strategy. Key concepts were performance, process and data. What I liked was their focus on that oft-quoted issue of aligning L&D with the business goals – unlike most, they really meant it.

The technology that puts that in the hands of learners has arrived. Performance support will be a teacher or trainer at your fingertips.

We also talked about prompting, the need to see it as ‘CHAT’gpt, an iterative process, where you need to understand how to speak to the tech. It’s a bit like speaking to an alien from space, as it has no comprehension or consciousness but it is still competent and smart. We have put together 100 prompt tips for learning professionals and taking it out on the road soon. All good in the hood.

Also from Donald Clark, see:

OpenAI releases massive wave of innovation — from donaldclarkplanb.blogspot.com

Excerpt:

With LLMs, OpenAI’s ChatGPT, based on GPT 3.5, started a race where:

AI is integrated into mainstream tools like Teams
Larger LLMs are being built
LLMs are changing ‘search’
LLMs are being used on a global scale in real businesses
Real businesses are being built on the back of LLMs
LLMs as part of ensembes of other tools are being researched to solve accuracy, updatability & provenance issues
Open, transparent LLMs (Bloom) are being built

It’s Not Just Our Students — ChatGPT Is Coming for Faculty Writing [Chrisinger]

On 02/27/2023, in 21st century, 24x7x365 access, adjunct faculty, Artificial Intelligence/Agents/LLMs/and Related, colleges, community colleges, education technology, faculty, future, future of higher education, game-changing environment, higher education, research, tools, United States, universities, vendors, by Daniel Christian

It’s Not Just Our Students — ChatGPT Is Coming for Faculty Writing — from chronicle.com by Ben Chrisinger (behind a paywall)
And there’s little agreement on the rules that should govern it.

Excerpt:

While we’ve been busy worrying about what ChatGPT could mean for students, we haven’t devoted nearly as much attention to what it could mean for academics themselves. And it could mean a lot. Critically, academics disagree on exactly how AI can and should be used. And with the rapidly improving technology at our doorstep, we have little time to deliberate.

Already some researchers are using the technology. Among only the small sample of my work colleagues, I’ve learned that it is being used for such daily tasks as: translating code from one programming language to another, potentially saving hours spent searching web forums for a solution; generating plain-language summaries of published research, or identifying key arguments on a particular topic; and creating bullet points to pull into a presentation or lecture.

7 ways to think and act strategically in your organisation about AI in learning [Clark]

On 02/23/2023, in 21st century, 24x7x365 access, adult learning, business, corporate / business world, corporate universities / corporate training, productivity / tips and tricks, professional development, strategy, training / L&D, workplace, by Daniel Christian

7 ways to think and act strategically in your organisation about AI in learning — from donaldclarkplanb.blogspot.com by Donald Clark

Excerpt:

Above all, you need to see it strategically. There is no imperative to use this tech but there is an imperative to consider its use. Sure, it’s OK to say no but you should have a reason for saying no, as this is the technology of the age. I’ve been saying this in three books, lots of articles and a ton of keynotes for 7 years and it is now happening. This is the new internet, only smarter.

Podcast Special: Using Generative AI in Education — from drphilippahardman.substack.com by Dr. Philippa Hardman
An exploration of the risks and benefits of Generative AI in education, in conversation with Mike Palmer

Excerpt:

Among other things, we discussed:

The immediate challenges that Generative AI presents for learning designers, educators and students.
The benefits & opportunities that Generative AI might offer the world of education, both in terms of productivity and pedagogy.
How bringing together the world of AI and the world of learning science, we might revolutionise the way we design and deliver learning experiences.

Speaking of podcasts, this article lists some podcasts to check out for those working in — or interested in — higher education.

Also relevant/see:

Teachers: Treat ChatGPT as Your Assistant, Not Your Enemy — from by Maria Andersen

Also relevant/see:

Are librarians the next prompt engineers? — from linkedin.com by Laura Solomon

Excerpt:

Without the right prompt, AI fails to provide what someone might be looking for. This probably is a surprise to no one, especially librarians. If you remember the days before Google, you know exactly how this tended to play out. Google became dominant in large part to its inherent ability to accept natural language queries.
A small industry is now popping up to provide people with the correct, detailed prompts to get what they want when interacting with AI. The people doing this work are referred to as “prompt engineers.”
Prompt engineers aren’t just people who write queries to be directed to an AI. They also have tend to have a great deal of technical expertise and a deep understanding of how artificial intelligences and natural language can intersect.
Prompt engineers don’t work for free.

The above item links to The Most Important Job Skill of This Century — from theatlantic.com by Charlie Warzel
Your work future could depend on how well you can talk to AI.

Also relevant/see:

My class required AI. Here’s what I’ve learned so far. — from oneusefulthing.substack.com by Ethan Mollick
(Spoiler alert: it has been very successful, but there are some lessons to be learned)

Excerpt:

I fully embraced AI for my classes this semester, requiring students to use AI tools in a number of ways. This policy attracted a lot of interest, and I thought it worthwhile to reflect on how it is going so far. The short answer is: great! But I have learned some early lessons that I think are worth passing on.

AI is everywhere already
Even if I didn’t embrace AI, it is also clear that AI is now everywhere in classes. For example, students used it to help them come up with ideas for class projects, even before I even taught them how to do that. As a result, the projects this semester are much better than previous pre-AI classes. This has led to greater project success rates and more engaged teams. On the downside, I find students also raise their hands to ask questions less. I suspect this might be because, as one of them told me, they can later ask ChatGPT to explain things they didn’t get without needing to speak in front of the class. The world of teaching is now more complicated in ways that are exciting, as well as a bit unnerving.

ChatGPT: 30 incredible ways to use the AI-powered chatbot [McFadden] + other items re: AI

On 02/13/2023, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, career development, curriculum, Microsoft, open courseware and systems, skills, society, story, storytelling, tools, vendors, by Daniel Christian

ChatGPT: 30 incredible ways to use the AI-powered chatbot — from interestingengineering.com by Christopher McFadden
You’ve heard of ChatGPT, but do you know how to use it? Or what to use it for? If not, then here are some ideas to get you started.

Excerpts:

It’s great at writing CVs and resumes
It can also read and improve the existing CV or resume
It can help you prepare for a job interview
ChatGPT can even do some translation work for you
Have it draft you an exam

Chatbots’ Time Has Come. Why Now? — from every.to by Nathan Baschez
Narratives have network effects

Excerpt:

There are obvious questions like “Are the AI’s algorithms good enough?” (probably not yet) and “What will happen to Google?” (nobody knows), but I’d like to take a step back and ask some more fundamental questions: why chat? And why now?

Most people don’t realize that the AI model powering ChatGPT is not all that new. It’s a tweaked version of a foundation model, GPT-3, that launched in June 2020. Many people have built chatbots using it before now. OpenAI even has a guide in its documentation showing exactly how you can use its APIs to make one.

So what happened? The simple narrative is that AI got exponentially more powerful recently, so now a lot of people want to use it. That’s true if you zoom out. But if you zoom in, you start to see that something much more complex and interesting is happening.

This leads me to a surprising hypothesis: perhaps the ChatGPT moment never would have happened without DALL-E 2 and Stable Diffusion happening earlier in the year!

The Most Important Job Skill of This Century — from theatlantic.com by Charlie Warzel
Your work future could depend on how well you can talk to AI.

Excerpt:

Like writing and coding before it, prompt engineering is an emergent form of thinking. It lies somewhere between conversation and query, between programming and prose. It is the one part of this fast-changing, uncertain future that feels distinctly human.

The ChatGPT AI hype cycle is peaking, but even tech skeptics don’t expect a bust — from cnbc.com by Eric Rosenbaum

Key Points:

OpenAI’s ChatGPT, with new funding from Microsoft, has grown to over one million users faster than many of dominant tech companies, apps and platforms of the past decade.
Unlike the metaverse concept, which had a hype cycle based on an idea still nebulous to many, generative AI as tech’s next big thing is being built on top of decades of existing machine learning already embedded in business processes.
We asked top technology officers, specifically reaching out to many at non-tech sector companies, to break down the potential and pitfalls of AI adoption.

ChatGPT and the college curriculum — out at youtube.com by Bryan Alexander with Maria Anderson

AI in EDU: Know the Risks –– from linkedin.com by Angela Maiers

ChatGPT sets record for fastest-growing user base – analyst note — from reuters.com by Krystal Hu

Excerpt (emphasis DSC):

Feb 1 (Reuters) – ChatGPT, the popular chatbot from OpenAI, is estimated to have reached 100 million monthly active users in January, just two months after launch, making it the fastest-growing consumer application in history, according to a UBS study on Wednesday.

The report, citing data from analytics firm Similarweb, said an average of about 13 million unique visitors had used ChatGPT per day in January, more than double the levels of December.

“In 20 years following the internet space, we cannot recall a faster ramp in a consumer internet app,” UBS analysts wrote in the note.

From DSC:
This reminds me of the current exponential pace of change that we are experiencing…

..and how we struggle with that kind of pace.

Five Predictions for the Future of Learning in the Age of AI [Lee Skates]

On 02/10/2023, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, assessment, credentialing, education technology, emerging technologies, experimentation, future, personalized/customized learning, United States, vendors, by Daniel Christian

Five Predictions for the Future of Learning in the Age of AI — from a16z.com by Anne Lee Skates

Excerpts:

Seeing as education is one of AI’s first consumer use cases, and programs like ChatGPT are how millions of kids, teachers, and administrators will be introduced to AI, it is critical that we pay attention to the applications of AI and its implications for our lives. Below, we explore five predictions for AI and the future of learning, knowledge, and education.

A couple of items re: how ChatGPT/GPT3 is hitting legaltech

On 02/02/2023, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, bots, law schools, Legal operations, legal technologies, legislatures / government / legal, Microsoft, platforms, productivity / tips and tricks, tools, by Daniel Christian

“After testing GPT3 within Ironclad for several months, it’s clear that this is much more than novelty; it’s a groundbreaking innovation.”

“Today I’m thrilled to announce Ironclad’s latest AI advancement, AI Assist.™” https://t.co/a8hbyahENn

— Adam.GPT (@TheRealAdamG) February 1, 2023

Contracts Company Ironclad Taps Into GPT-3 For Instant Document Redlining Based On A Company’s Playbook — from lawnext.com by Robert Ambrogi

Excerpt:

The contract lifecycle management company Ironclad has tapped into the power of OpenAI’s GPT-3 to introduce AI Assist, a beta feature that instantly redlines contracts based on a company’s playbook of approved clauses and language.

The redlines, made using GPT-3’s generative artificial intelligence, appear as tracked changes in Microsoft Word, where a user can then scan the recommended changes and either accept or reject them.

Addendum:

Will Generative AI Expedite Legal Tech Adoption? (Zach Abramowitz – Killer Whale Strategies) — from tlpodcast.com by Chad Main

But how can students use AI well? Here is a basic tutorial and guide I am providing my classes. [Mollick]

On 01/31/2023, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, bots, collaboration, colleges, community colleges, curriculum, digital learning, education, education technology, emerging technologies, entrepreneurship, experimentation, future, future of higher education, game-changing environment, generational differences, global / globalization, higher education, innovation, learning, learning ecosystem, Learning Experience Design, legislatures / government / legal, MBA, productivity / tips and tricks, professional development, skills, society, student teaching/teacher education, student-related, teachers, teaching & learning, teaching online, tools, trends, United States, universities, by Daniel Christian

The practical guide to using AI to do stuff — from oneusefulthing.substack.com by Ethan Mollick; with thanks to Sam DeBrule for this resource. Ethan Mollick is a professor at the Wharton School of the University of Pennsylvania where he studies entrepreneurship & innovation, as well as how we can better learn and teach.
A resource for students in my classes (and other interested people).

Excerpts:

My classes now require AI (and if I didn’t require AI use, it wouldn’t matter, everyone is using AI anyway). But how can students use AI well? Here is a basic tutorial and guide I am providing my classes. It covers some of the many ways to use AI to be more productive, creative, and successful, using the technology available in early 2023, as well as some of the risks.
…
Come up with ideas
Open Source Option: Nothing very good
Best free (for now) option: ChatGPT (registration may require a phone number)
Best option if ChatGPT is down: OpenAI Playground
.

Also relevant/see:

It was nice talking to @lapiaenrose for the @WIRED article on #ChatGPT and #education. I shared how I use LLMs in class and suggested that banning them would not remove the need for redesigning both the learning goals and assessment methods. #AIEthics https://t.co/30tqFN1FSS

— Olya Kudina (@OlyaKudina) January 27, 2023

On a relevant note:

Gen Z says school is not equipping them with the skills they need to survive in a digital world — from fastcompany.com by Shalene Gupta; with thanks to Robert Gibson for this resource
According to a study from Dell Technologies, Gen Z-ers in 15 different countries feel their government could do better.

Excerpt:

They see an education and skills gap: Forty-four percent said that school only taught them very basic computing skills, while 37% said that school education (for children under age 16) didn’t prepare them with the technology skills they needed for their planned careers. Forty percent consider learning new digital skills essential to future career options.

It’s clear that Gen Z see technology as pivotal for their future prosperity. It is now up to us—leading technology providers, governments, and the public sector—to work together and set them up for success by improving the quality and access to digital learning. Forty-four percent of Gen Z feel educators and businesses should work together to bridge the digital skills gap, and with the speed at which technology continues to evolve, this will require constant collaboration.

Aongus Hegarty, president of international markets at Dell Technologies

AI raises floor, not ceiling.

Basic writers ?? Good writers
Basic designers ?? Good designers
Basic instructors ?? Good instructors

Experts see fewer benefits

AI ?? speed + ideation but better to be original + unique as expert. That’s ? AI

Experts know rules, then break them

— Scott David Meyer (@MrScottMeyer) January 27, 2023

Future of law: AI robot lawyer was set to argue in court, then came the jail threats. [Metayer]

On 01/31/2023, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, emerging technologies, innovation, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, by Daniel Christian

Future of law: AI robot lawyer was set to argue in court, then came the jail threats. https://t.co/C8DtIqtUar

— Estelle Metayer (@Competia) January 28, 2023

“If you enter into a technological arms race with students you will lose.”

On 01/25/2023, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, colleges, community colleges, education technology, emerging technologies, future, future of higher education, game-changing environment, higher education, teaching & learning, tools, United States, universities, by Daniel Christian

Also from Robert Gordon out on LinkedIn:

The Big, Profitable Education Race To Detect ChatGPT — from forbes.com by Derek Newton

How ChatGPT3 Impacts the Future of L&D in an AI World [Bernhardt & Quinn]

On 01/24/2023, in 21st century, 24x7x365 access, adult learning, Amazon, Artificial Intelligence/Agents/LLMs/and Related, business, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, training / L&D, workplace, by Daniel Christian

How ChatGPT3 Impacts the Future of L&D in an AI World — from learningguild.com by Markus Bernhardt and Clark Quinn

Excerpt:

Recent advances in artificial intelligence (AI) are promising great things for learning. The potential here is impressive, but there also exist many questions and insecurities around deploying AI technology for learning: What can AI do? Where is it best utilized? What are the limits? And particularly: What does that leave for the instructional designer and other human roles in learning, such as coaching and training?

We want to suggest that these developments are for the benefit of everyone—from organizational development strategy devised in the C-suite, via content creation/curation by instructional designers, right through to the learners, as well as coaches and trainers who work with the learners.

Also somewhat relevant/see:

Donald Clark’s reflections re: AI in a posting entitled, “Amazon – the story of how AI became the beating heart of a Global business”
L&D Must Resolve ‘Content Chaos’ to Meet Performance Goals — from learningguild.com by Markus Bernhardt and Clark Quinn

ChatGPT/Generative AI within the legal realm: Could this be the case?

On 01/24/2023, in 21st century, 24x7x365 access, Access to Justice (A2J), Artificial Intelligence/Agents/LLMs/and Related, emerging technologies, future, game-changing environment, ideas, innovation, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, tools, vendors, by Daniel Christian

Some of the most expensive legal services are about to become MUCH cheaper.

Some of the most lucrative legal work is about to become a LOT less profitable.

The timeline is going to shock us.

— Zach Abramowitz (@ZachAbramowitz) January 23, 2023

Also relevant/see:

Roundup: Legal tech companies make news early in 2023 — from legaldive.com by Lyle Moran
LiquidText, AbacusNext, Casepoint, Everlaw, Evisort and Exterro announced updates about their legal software businesses.
Top 10 Tech Law Trends for 2023 – Nos. 10-6 — from jdsupra.com

Let’s develop a nationwide, direct-to-learner campaign: “Learn how to learn.” [Christian]

On 01/23/2023, in 24x7x365 access, active learning, adjunct faculty, adult learning, career development, collaboration, colleges, communities of practice, community colleges, corporate universities / corporate training, Daniel S. Christian, education, faculty, future, heutagogy, higher education, homeschooling/homeschoolers, hybrid learning, Hyflex learning, ideas, informal learning, instructional design, K-12 related, law schools, leadership, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning theories, legislatures / government / legal, liberal arts, library / librarians, lifelong learning, love of learning, metacognition / metacognitive skills, microlearning, mobile learning, online learning, online media, personalized/customized learning, platforms, professional development, psychology, skills, society, sociology, strategy, student teaching/teacher education, student-related, teachers, teaching & learning, teaching online, traditional / tradition, training / L&D, United States, universities, vision/possibilities, web-based collaboration, by Daniel Christian

From DSC:
Let’s put together a nationwide campaign that would provide a website — or a series of websites if an agreement can’t be reached amongst the individual states — about learning how to learn. In business, there’s a “direct-to-consumer” approach. Well, we could provide a “direct-to-learner” approach — from cradle to grave. Seeing as how everyone is now required to be a lifelong learner, such a campaign would have enormous benefits to all of the United States. This campaign would be located in airports, subway stations, train stations, on billboards along major highways, in libraries, and in many more locations.

We could focus on things such as:

Quizzing yourself / retrieval practice
Spaced retrieval
Interleaving
Elaboration
Chunking
Cognitive load
Learning by doing (active learning)
Journaling
The growth mindset
Metacognition (thinking about one’s thinking)
Highlighting doesn’t equal learning
There is deeper learning in the struggle
…and more.

A learn how to learn campaign covering airports, billboards, subways, train stations, highways, and more

NOTE:
The URL I’m using above doesn’t exist, at least not at the time of this posting.
But I’m proposing that it should exist.

A group of institutions, organizations, and individuals could contribute to this. For example The Learning Scientists, Daniel Willingham, Donald Clark, James Lang, Derek Bruff, The Learning Agency Lab, Robert Talbert, Pooja Agarwal and Patrice Bain, Eva Keffenheim, Benedict Carey, Ken Bain, and many others.

Perhaps there could be:

discussion forums to provide for social interaction/learning
scheduled/upcoming webinars
how to apply the latest evidence-based research in the classroom
link(s) to learning-related platforms and/or resources

Closing the digital divide in Black America — from mckinsey.com
Five steps could help to bring broadband and digital equity to every Black household in the United States—urban and rural—while bolstering efforts to create a more inclusive economy.

Excerpt:

But broadband access is only part of a much bigger picture. Ensuring all Americans can fully participate in civic life and the digital economy requires affordable subscriptions, internet-enabled devices, applications, digital skills, and high-quality technical support. For example, while smartphone and tablet penetration are approximately equal among White, Black, and Hispanic and Latino adults in the United States, only 69 percent of Black Americans and 67 percent of Hispanic Americans have desktop or laptop computers, compared with 80 percent of White Americans (Exhibit 1).5 A 2020 OECD survey found that roughly half of Black workers had the advanced or proficient digital skills needed to thrive in our increasingly tech-driven economy, compared with 77 percent of White workers.6

Learning Ecosystems

Donald Clark’s recent thoughts regarding how ChatGPT is and will impact the Learning & Development world

7 ways to think and act strategically in your organisation about AI in learning [Clark]

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