The talent needed to adopt mobile AR in industry — from chieflearningofficer.com by Yao Huang Ph.D.

Excerpt:

Therefore, when adopting mobile AR to improve job performance, L&D professionals need to shift their mindset from offering training with AR alone to offering performance support with AR in the middle of the workflow.

The learning director from a supply chain industry pointed out that “70 percent of the information needed to build performance support systems already exists. The problem is it is all over the place and is available on different systems.”

It is the learning and development professional’s job to design a solution with the capability of the technology and present it in a way that most benefits the end users.

All participants revealed that mobile AR adoption in L&D is still new, but growing rapidly. L&D professionals face many opportunities and challenges. Understanding the benefits, challenges and opportunities of mobile AR used in the workplace is imperative.

A brief insert from DSC:
Augmented Reality (AR) is about to hit the mainstream in the next 1-3 years. It will connect the physical world with the digital world in powerful, helpful ways (and likely in negative ways as well). I think it will be far bigger and more commonly used than Virtual Reality (VR). (By the way, I’m also including Mixed Reality (MR) within the greater AR domain.) With Artificial Intelligence (AI) making strides in object recognition, AR could be huge.

Learning & Development groups should ask for funding soon — or develop proposals for future funding as the new hardware and software products mature — in order to upskill at least some members of their groups in the near future.

As within Teaching & Learning Centers within higher education, L&D groups need to practice what they preach — and be sure to train their own people as well.