How to improve memory retention in online training — from growthengineering.co.uk by Christopher Pappas
Are your employees really absorbing the information? Or is the forgetting curve putting a strain on workplace productivity and company profits? In this article, I’ll share 9 sure-fire ways to improve memory retention in your online training program.
Excerpt:
1. USE BRANCHING SCENARIOS TO FACILITATE MISTAKE-DRIVEN LEARNING
Mistakes can be valuable teachers. One of the best ways to facilitate mistake-driven learning is using branching scenarios to impart experience. These scenarios involve various decision-making paths that result in repercussions. Employees are able to try out different approaches and evaluate their own performance. Thus, they can learn from their mistakes and see where each action or behavior leads them. Mistakes also serve another important purpose, which is to make the online training experience more memorable. Errors and the knowledge we gain from them stands out in our minds. As such, the information is more likely to stick.
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4. INCORPORATE A “MOMENT OF NEED” ONLINE TRAINING REPOSITORY
That brings us to the next tip, which is to incorporate a “just in time” online training library. This features microlearning online training resources that are easy to digest and remember. Employees can access support tools based on their needs, goals, and skill gaps. Best of all, they can expand their knowledge whenever it’s most convenient, whether that’s on the sales floor, before a client meeting, or during the morning commute. “Moment of need” online training repositories aid in memory retention by breaking the online training content into consumable pieces, instead of barraging your employees with large quantities of information.