Bias: Why Higher Education is Mired in Inaction — from insidetrack.com by Marcel Dumestre
This contribution can be accessed from insidetrack.com’s Leadership Series, but the actual PDF is here.
Excerpts:
He identifies four biases that short-circuit this process, which he terms as generalized empirical method. All of these biases are not only at play in our individual lives, they also can determine how well organizations operate, even universities.
The first bias is dramatic bias—a flight from the drama of everyday living, an inability or unwillingness to pay attention to experience.
The second bias is individual bias—egoism. Making intelligent decisions requires moving beyond the worldview created by oneself for oneself.
The third bias is group bias. This predisposition is particularly rampant in organizational life.
The fourth bias is general bias—the bias of common sense. This bias views common sense uncritically.
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The deleterious effect of bias explains why very smart people don’t understand what seems obvious in hindsight. The disappearance of entire industries gives testimony to the destructive power of institutional blindness.
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There is no magic formula, no uniform model to follow. Universities must do the hard work of analyzing the needs of whom they serve and recreate themselves as viable, exciting institutions suited for a new age.
The universities left standing decades from now will have gone through this enlightening, but painful, process and look in hindsight at the insight they achieved.
Addendum on 1/13/15:
- Using Design Thinking in Higher Education — from educause.com b