Changing role of the CLO — from business-standard.com by Gurprriet Singh
Excerpt:
The ownership for keeping skills and competencies sharpened will move to the employee. With the emergence of MOOCs, social media enabled knowledge and connections, which facilitate you to identify and appoint mentors across dimensions and distance, the role of L&D as the provider of knowledge and provider of resource is soon becoming extinct. Individuals need to own their own development and leverage the resources available in social media. Just recently, IBM cut salaries by 10 per cent, of employees who had not kept their skills updated.
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As Jack Welch said, “If the rate of change inside your organisation is slower than the rate of change outside, the end is near”. In such a scenario, the thinking and orientation must shift from being able to manage change TO being able to change on a dime which means Dynamism. The role of L&D thus becomes key in influencing the above cultural pillars. And to do so, is to select for the relevant traits, focus on interventions that help hone those traits. Traits and skills are honed by Experience. And that brings me to the 70:20:10.
From DSC:
I think Gurprriet is right when he says that there’s a shift in the ownership of our learning. We as individuals need to own our own development and leverage social media, MOOCs, online and/or F2F-based courses, other informal/on-the-job resources, our personal learning networks, and our Communities of Practice. Given the pace of change, each of us needs to be constantly building/expanding our own learning ecosystems. We need to be self-directed, lifelong learners (for me, this is where learning hubs and learning from our living rooms will also play a role in the future). One approach might be for those in L&D/corporate training-related functions to help employees know what’s out there — introduce them to the streams of content that are constantly flowing by. Encourage them to participate, teach them how to contribute, outline some of the elements of a solid learning ecosystem, create smaller learning hubs within a company.