From DSC:
On the positive side…

What I appreciate about ‘s article is that it’s asking us to think about future scenarios in regards to higher education. Then, it’s proposing some potential action steps to take now to address those potential scenarios if they come to fruition. It isn’t looking at the hood when we’re traveling 180 mph. Rather, it’s looking out into the horizon to see what’s coming down the pike. 

6 Steps to Prepare for an Online Fall Semester — from chronicle.com b

Excerpt (emphasis DSC):

Plan for a multiyear impact. If colleges are forced to maintain online-only instruction in the fall and to defer reopening their campuses to in-person instruction to January 2021, the impact will be felt for years. College leaders should start thinking now about how to manage and potentially adjust spring-2021 (and beyond) course offerings, course sequencing, and degree requirements to avoid saddling students with graduation delays and the accompanying direct and indirect financial costs. In addition, colleges should anticipate a smaller-than-normal entering first-year class in fall 2020 (and thus a larger-than-normal enrollment a year later) and devise strategies to help mitigate the resulting stresses on admission rates and classroom and dorm capacity for first-year students entering in fall 2021 and beyond.

If instruction remains online-only in the fall, colleges won’t be able to afford that sort of inefficiency. College departments should start now to identify opportunities for collaborations that would draw on the collective wisdom and labor of faculty members from multiple institutions who are teaching similar courses. This would lessen the burden of migrating teaching materials and techniques to an online format.

From DSC:
I’ve often wondered about the place of consortiums within higher ed…i.e., pooling resources. Will the impacts of the Coronavirus change this area of higher ed? Not sure. Perhaps.

On the negative side…

I take issue with some of John’s perspectives, which are so common amongst the writers and academics out there. For example:

Conversely, an entire generation of current college students is now learning that it can be pretty boring to be one of several hundred people simultaneously watching a Zoom lecture.

You know what? I did that very same thingover and over again — at Northwestern University (NU), but in a face-to-face format. And quite frankly, it’s a better view on videoconferencing. It’s far more close up, more intimate online. I agree it’s a different experience. But our auditoriums were large and having 100-200+ students in a classroom was common. There was no interaction amongst the students. There were no breakout groups. The faculty members didn’t know most of our names and I highly doubt that the well-paid researchers at Northwestern — who were never taught how to teach in the first place nor did they or NU regard the practice of teaching and learning highly anyway — gave a rat’s ass about body language. Reading the confusion in the auditorium? Really? I highly doubt it. And those TA’s that we paid good money for? Most likely, they were never taught how to teach either. The well-paid researchers often offloaded much of the teaching responsibilities onto the teacher assistants’ backs. 

Bottom line:
Face-to-face learning is getting waaaay more credit than it sometimes deserves — though sometimes it IS warranted. And online-based learning — especially when it’s done right — isn’t getting nearly enough credit. 


Addendum: Another example of practicing futures thinking in higher ed:

 

 

Excerpt:

5. Telemedicine
Have you received the emails from your healthcare professionals that they are open for telemedicine or virtual consultations? To curb traffic at hospitals and other healthcare practitioners’ offices, many are implementing or reminding their patients that consultations can be done through video. Rather than rush to the doctor or healthcare center, remote care enables clinical services without an in-person visit. Some healthcare providers had dabbled in this before COVID-19, but the interest has increased now that social distancing is mandated in many areas.

 

Trial by video conference? Not yet, but coronavirus forces Bay Area courts to embrace more virtual proceedings — from sfchronicle.com by Bob Egelko

Trial by court? Almost there.

Also see:

8 technologies you should be using in your depositions and trials in 2020 — from jdsupra.com
From virtual proceedings and paperless depositions to real-time technologies and mobile capabilities, technology has become an integral part of practicing law today.

Excerpt:

As legal technology continues to advance and evolve, trials and depositions bear little resemblance to the paper-centric proceedings they used to be in decades past. The days when litigation meant being buried in boxes and boxes of documents and exhibits are long gone.

From virtual proceedings and paperless depositions to real-time technologies and mobile capabilities, technology has become an integral part of practicing law today. If you want to get the most out of your next deposition or trial, you need to be familiar with the top technologies that are changing the game in 2020.

 

It’s the dawning of a new day in the job market. Here’s what that means for higher ed — from edsurge.com by Sean Gallagher

Excerpts:

As we enter a recession, many experts believe that the unemployment rate will spike well into the double digits—to 15 percent according to Goldman Sachs, or as high as 32 percent according to the Federal Reserve Bank of St. Louis. Whatever the exact figure, we’ve gone quickly from nearly full employment to tens of millions of Americans being out of work in a transformative “100-year flood.” Hopefully, this economic disruption will be as short as possible —but a shift of this magnitude will have both immediate and long-lasting implications for the higher education ecosystem in addition to the world of work itself.

According to past opinion polls we’ve conducted at Northeastern University, American workers recognize that lifelong learning is critical to staying prepared for these ongoing technology-related changes in the job market. Upskilling workers to compete in a more technology-driven job market—and developing human skills to augment or work alongside smart machines—is now even more of an imperative.

What jobs employers will be hiring for—and what professional programs learners will be interested in pursuing—will also inevitably be reshaped.

 

Why education is a ‘wicked problem’ for learning engineers to solve — from edsurge.com by Rebecca Koenig

Excerpts (emphasis DSC):

So, back to the wicked problem: How do we make education that’s both quality education and at the same time accessible and affordable?

“Now, we are building a new technology that we call Agent Smith. It’s another AI technology— and we’re very excited about it—that builds [a] Jill Watson for you. And Agent Smith can build a Jill Watson for you in less than 10 percent of the hours.”

So one question for online education is, can we build a new set of tools—and I think that’s where AI is going to go, that learning engineering is going to go—where AI is not helping individual humans as much as AI is helping human-human interaction.

Huge ethical issues and something that learning engineering has not yet started focusing on in a serious manner. We are still in a phase of, “Look ma, no hands, I can ride a bike without hands.”

Technology should not be left to technologists.

Learning from the living class room

 

Future Today Institute's 2020 tech trends report

Key takeaways of this report:

  • Welcome to the Synthetic Decade.
  • You’ll soon have augmented hearing and sight.
  • A.I.-as-a-Service and Data-as-a-Service will reshape business.
  • China has created a new world order.
  • Home and office automation is nearing the mainstream.
  • Everyone alive today is being scored.
  • We’ve traded FOMO for abject fear.
  • It’s the end of forgetting.
  • Our new trust economy is being formed.

 

How innovations in voice technology are reshaping education — from edsurge.com by Diana Lee
Voice is the most accessible form you can think of when you think about any interface. In education, it’s already started to take off.

It could be basic questions about, “Am I taking a class to become X?” or “How strong are my skills relative to other people?” An assistant can help with that. It could potentially be a coach, something that follows you the rest of your life for education. I’m excited about that. People that can’t normally get access to this kind of information will get access to it. That’s the future.

From DSC:
The use of voice will likely be a piece of a next-generation learning platform.

Voice will likely be a piece of the next generation learning platform

 

From DSC:
The items below are meant for those involved with digital transformation, developing strategy, and keeping one’s organization thriving into the future.


Strategy in the Digital Revolution with Ryan McManus — from dukece.com; with thanks to Laura Goodrich for this resource out on Twitter

Description of webinar:
Today, every business is focused on digital transformation, yet most organizations are struggling to realize value from their efforts and investments. Less than 20% of business leaders believe their digital transformation efforts have been successful. With unprecedented access to data and technology, how is it that firms and their leaders are experiencing such disappointing results?

At the root of the problem is the disconnect between how leaders understand strategy and the new rules of the digital revolution. Most leaders haven’t been taught how to think about a world that is very different from the one which gave rise to popular strategic concepts, and as a result, they apply outdated strategy models and thinking to the new world, trying to squeeze the competitive realities of the digital revolution into linear, analog strategic planning concepts.

In this complimentary on-demand webinar, Ryan McManus, lecturer at Columbia University Business School and Duke Corporate Education, discusses the New Strategy Playbook, including:

  • The current state and evolution of the digital revolution, and what’s next
  • The four levels of digital strategy: how you can adapt your approach to win
  • Why traditional approaches to strategy have reached their limits
  • Implications for leadership development

Example slides:

Also see:

http://dialoguereview.com/how-to-think-strategically-in-2020/

 

Online tool will help ‘Spot’ legal issues that people face — from .pewtrusts.org
Artificial intelligence can boost non-lawyers’ ability to navigate civil court system

Excerpt:

People looking for information on legal questions often start their searches online, without a good handle on the terminology. Today’s machine learning tools can help put nonlegal phrasing into context, using artificial intelligence to match people’s situations with specific legal issues, supplying accurate information and connections to potential services.

A team at the Legal Innovation and Technology (LIT) Lab at Suffolk University Law School in Boston, with funding from The Pew Charitable Trusts, is building an application programming interface, or API—known as Spot—that can serve as a computerized issue spotter. Spot could be used by legal services websites and others to help lay users, and its functionality will improve as it accumulates more data and real-life examples.

 

What’s so bad about the billable hour? — from bloomberg.com by Arianne Cohen
John Chisholm says it leads to unethical behavior and runaway costs.

Excerpts:

What would force a change in the model?
The Big Four professional firms [Deloitte, PwC, Ernst & Young, and KPMG] have exponentially increased their legal services over the last few years. While those firms predominantly billed by the hour, their foray into other services such as consulting means they have experimented with other pricing models. One of the Big Four will change its pricing model before any global law firm, and all will follow.

How does someone at a firm start a conversation about billing for deliverables that actually mean something to clients?
Try saying, “Recording time is inaccurate and nontransparent, and no one values it. Our clients value projects completed on time, revenue, and new intellectual property.”

 

From DSC:
By not listening/taking action nearly enough through the last several decades, the backlash continues to build against colleges and universities — institutions of traditional higher education who didn’t take the rise in tuition seriously. Students graduated and left campus, and the invisible gorillas of debt being placed on students’ backs weren’t acknowledged — nor were they fought against — nearly enough. Instead, the gorillas just kept getting bigger and bigger. 

Year after year, I tried to fight this trend and raise awareness of it…only to see the majority of institutions of traditional higher education do absolutely nothing. Then, as the backlash started to build, the boards and the administrations across the country began priding themselves on how their percentage increases were amongst the smallest in the area/state/nation. They should have found ways to decrease their tuition, but they didn’t. Instead, they resorted to playing games with discounts while their “retail values” kept going up and up.

The time’s coming when they will pay the piper for having done this. Just like what happened to the oil companies and to the car/truck manufactures who made megabucks (for the time being) when their vehicles kept getting bigger and bigger and when the price of oil was high. What happened? The end result was that they shot themselves in the foot. These days, Tesla — with their electric cars — is now the most valuable car company in America.

Within the realm of education…when effective, cheaper alternatives come along that still get people hired, you better look out traditional institutions of higher education. You didn’t listen. It happened on your watch. And speaking of watches, the next major one could be you watching more of your institutions close while watching your students walk out the door to pursue other, far less expensive alternatives.


Follow up comments:
I realize this is a broad swath and isn’t true for several institutions who have been fighting the fight. For example, my current employer — the WMU-Cooley Law School is reducing their tuition by 21% this fall and other institutions have reduced their tuition as well or found ways to honor “Promise” types of programs. Other institutions have done the market research and are offering more relevant, up-to-date curricula. (Don’t worry those of you who work within the liberal arts, I still support and believe in you. But we didn’t do a good enough balancing act between offering liberal arts programs and developing the needed skillsets to help students pay off those ever-growing gorillas of debt.)

The fact was that too often, those invisible gorillas of debt went unnoticed by many within higher education. And it wasn’t just the boards, administrators, presidents, and provosts out there. In fact, the full-time, tenured faculty members taught what they wanted to teach and were furious at those who dared assert that higher education was a business. (Watch a college football game on the major networks last fall? Have you seen the size of research institutions’ intellectual property-based revenues? We could go on and on.) 

Anyway, what tenured faculty members offered didn’t align with what the market needed and was calling for. They offered what was in their best interests, not the students’ best interests.

 

How wary lawyers are embracing new tech — from lawgazette.co.uk by Sophia Purkis & Nadia Osborne

Excerpt (emphasis DSC):

There has been an eruption of innovation in legal technology – and the role of the lawyer is evolving in consequence. From law firms and corporate practices, to the operation of the court system and management of documentation, technology is changing what we do, how we do it and where we can do it from.

PwC’s annual law firm survey 2019 found that eight of the top 10 firms identified technology as the key change in growth in the next two to three years. In November 2019, the Law Society published a paper, Lawtech: a comparative analysis of legal technology in the UK and in other jurisdictions, recognising the need for domestic lawyers to stay informed and up to date to remain competitive.

Lawyers are instinctively risk-adverse but the successful ones recognise the inevitability of change and opportunities. The introduction of technology requires investment of finance, time and resource. However, the steady march of technology and client and staff demands mean we must embrace the use of legal technology. It is vital to enable legal professionals to collaborate flawlessly with colleagues and clients, and to keep up with other professions and businesses. We must, however, not forget to be mindful of each other and not lose the ability and opportunity to communicate with each other personally. Machines think in binary terms and sometimes things are not that simple.

 

 

Artificial Intelligence is transforming the legal industry — from law.comby Christian A. Farmakis
Artificial intelligence (AI) is adding efficiencies and transforming businesses everywhere, and legal practices are no exception.

Excerpts:

How is AI technology disrupting the legal industry?
AI legal technology won’t replace lawyers, but these tools will drastically change the way lawyers provide services for their clients. While estimates vary, 23%t to 35% of a lawyer’s job could be automated. As a result, lawyers will need to be more strategic and supervisorial, able to act as project managers and supervise the information being fed into systems, and knowledgeable about the assumptions underlying the machine learning algorithms.

What will be the next wave of AI legal technology?
The next generation, which is starting to hit the market now, will be document automation and legal research and writing tools, as well as predictive technology tools. For example, a contract can be put through an algorithm in order to identify how risky it is. It could be used to determine how likely it is to go into litigation or if it complies with the company’s internal contract procedures and policies.

Another use is analytic tools that can measure efficiency and pricing of the legal services. E-billing and practice management tools could measure whether a service contract should cost $2,500, not the $7,500 that’s being charged. In other instances, AI could help firms do estimates for alternative fee arrangements.

 

20 digital transformation leaders to follow on Twitter in 2020 — from enterprisersproject.com by David. F. Carr
Committed to digital transformation this year? Follow these people for perspective and emerging lessons

Excerpt:

One of our New Year’s resolutions was to refresh and expand our Twitter feed for digital transformation leaders, reviewing them not just for the use of the right hashtags but for the content they share.

There are a few repeats from a similar list we shared last year, but for the most part, we tried to give you new Twitter handles to follow. This year’s list includes CIOs, authors, consultants, and cloud computing leaders. Some only post on technology topics, while others share thoughts on family, culture, politics, and favorite movies.

The common denominator we looked for was a thoughtfully curated feed that’s not entirely self-promotional but adds to the conversation we’re all having about how to understand the potential of digital transformation and put it to work for our organizations.


From DSC:

While these types of lists invariably leave off a ton of extremely talented individuals and organizations who are worth following as well, such lists are a good starting point for:

  • Someone to use to begin tapping into streams of content in a given area
  • Observing the topics, issues, ideas being discussed
  • Building one’s network
  • Seeing who these folks follow and who they respect
  • …and more.

Searching for the top __ people of Twitter in subject XYZ is a solid way to enhance our [lifelong] learning ecosystems.

 
© 2025 | Daniel Christian