Forget everything you think you know about law firms — from jordanfurlong.substack.com by Jordan Furlong
Preface your strategic planning by explicitly rejecting all the accumulated conventions of the law firm model. The (legal) world has changed. Open up your strategic vistas. Prepare to start brand new.

Push aside the invisible guardrails of what’s been done before. Don’t take for granted any “normal” aspect — positive, negative, or neutral — of how your law firm looks and behaves, how it’s constituted, who it serves, who works there, how it creates value, how it competes, how it makes money. It’s all up for grabs.

But the real advantage now will belong to those strategic planners ready to go further and question all our assumptions about the law firm itself. You can’t conduct effective strategic planning or future-proofing for your firm unless you first shake yourself loose of every conventional “fact” about what law firms are, what they’re for, and how they operate. Those assumptions have become burdens. They will slow you down and compromise your strategy.

From DSC:
This advice seems appropriate for many businesses to do these days!

 

Instructure to be Acquired by KKR for $4.8 Billion — from prnewswire.com

SALT LAKE CITYJuly 25, 2024 /PRNewswire/ — Instructure Holdings, Inc. (NYSE: INST) (“Instructure”), a leading learning ecosystem, today announced that it has entered into a definitive agreement to be acquired by investment funds managed by KKR, a leading global investment firm, for $23.60 per share in an all-cash transaction valued at an enterprise value of approximately $4.8 billion. The per-share purchase price represents a premium of 16 percent over Instructure’s unaffected share price of $20.27 as of May 17, 2024, the last trading day prior to media reports regarding a potential transaction.  KKR, with participation from Dragoneer Investment Group, will acquire all outstanding shares, including those shares owned by Instructure’s existing majority owner, Thoma Bravo, a leading software investment firm, which took the company public in 2021.


Speaking of edtech-related vendors, also see:

 

AI Tools for Legal Work: Claude, Gemini, Copilot, and More — from americanbar.org

Summary

  • Uncover four AI tools that can aid legal professionals, including Claude, Gemini, Copilot and ChatGPT.
  • Discover the capabilities of these tools and how their functionality can streamline law firm’s workflow, improving efficiency.
  • Learn how much these AI tools cost to incorporate into your tech stack, and determine if there are any security risks to be aware

Also relevant, see:

 

 

The race to deploy GenAI in the legal sector — from sifted.eu by Kai Nicol-Schwarz
LegalFly’s €15m Series A is the latest in a string of raises for European GenAI legaltech startups

Speak to any lawyer and you’ll soon discover that the job is a far cry from the fevered excitement of a courtroom drama. Behind the scenes, there’s an endless amount of laborious and typically manual tasks like drafting, reviewing and negotiating contracts and other legal documents that have to be done manually daily.

It was this realisation that led four product managers at dating app giant Tinder, frustrated by what they saw as a lack of AI adoption at the company, to jump ship and found Belgium-based LegalFly last year. The startup is building a generative AI copilot for lawyers which eventually, it says, will be able to automate entire workflows in the legal profession.

“We were looking at what GenAI was good at, which is synthesising data and generating content,” says founder and CEO Ruben Miessen. “What industry works like that? Law, and it does it all in a very manual way.”

“The legal industry is a global behemoth that’s seen minimal innovation since the advent of Microsoft Word in the 90s,” says Carina Namih, partner at Plural. “GenAI — especially with a human in the loop to keep accuracy high — is ideally suited to drafting, editing and negotiating legal documents.”


Legal Technology Company Relativity Announces OpenAI ChatGPT Integration — from lawfuel.com

CHICAGO– July 18 – Relativity, a global legal technology company, today announced it is integrating with OpenAI’s ChatGPT Enterprise Compliance API. The integration adds ChatGPT Enterprise as a Collect in RelativityOne data source, allowing users to seamlessly collect and process human-to-AI conversational data.

“The future around human and AI interaction is changing rapidly, calling for innovative legal data management solutions to include novel data sources, such as conversations with AI agents,” said Chris Brown, Chief Product Officer at Relativity. “In answering that call, we are committed to equipping our community with the tools they need to traverse the evolving future of human-to-AI conversational data and putting users in control of this new data landscape.”

 


The race against time to reinvent lawyers — from jordanfurlong.substack.com by Jordan Furlong
Our legal education and licensing systems produce one kind of lawyer. The legal market of the near future will need another kind. If we can’t close this gap fast, we’ll have a very serious problem.

Excerpt (emphasis DSC):

Lawyers will still need competencies like legal reasoning and analysis, statutory and contractual interpretation, and a range of basic legal knowledge. But it’s unhelpful to develop these skills through activities that lawyers won’t be performing much longer, while neglecting to provide them with other skills and prepare them for other situations that they will face. Our legal education and licensing systems are turning out lawyers whose competence profiles simply won’t match up with what people will need lawyers to do.

A good illustration of what I mean can be found in an excellent recent podcast from the Practising Law Institute, “Shaping the Law Firm Associate of the Future.” Over the course of the episode, moderator Jennifer Leonard of Creative Lawyers asked Professors Alice Armitage of UC Law San Francisco and Heidi K. Brown of New York Law School to identify some of the competencies that newly called lawyers and law firm associates are going to need in future. Here’s some of what they came up with:

  • Agile, nimble, extrapolative thinking
  • Collaborative, cross-disciplinary learning
  • Entrepreneurial, end-user-focused mindsets
  • Generative AI knowledge (“Their careers will be shaped by it”)
  • Identifying your optimal individual workflow
  • Iteration, learning by doing, and openness to failure
  • Leadership and interpersonal communication skills
  • Legal business know-how, including client standards and partner expectations
  • Receiving and giving feedback to enhance effectiveness

Legal Tech for Legal Departments – What In-House Lawyers Need to Know — from legal.thomsonreuters.com by Sterling Miller

Whatever the reason, you must understand the problem inside and out. Here are the key points to understanding your use case:

  • Identify the problem.
  • What is the current manual process to solve the problem?
  • Is there technology that will replace this manual process and solve the problem?
  • What will it cost and do you have (or can you get) the budget?
  • Will the benefits of the technology outweigh the cost? And how soon will those benefits pay off the cost? In other words, what is the return on investment?
  • Do you have the support of the organization to buy it (inside the legal department and elsewhere, e.g., CFO, CTO)?

2024-05-13: Of Legal AI — from emergentbehavior.co

Long discussion with a senior partner at a major Bay Area law firm:

Takeaways

A) They expect legal AI to decimate the profession…
B) Unimpressed by most specific legal AI offerings…
C) Generative AI error rates are acceptable even at 10–20%…
D) The future of corporate law is in-house…
E) The future of law in general?…
F) Of one large legal AI player…


2024 Legal Technology Survey Results — from lexology.com

Additional findings of the annual survey include:

  • 77 percent of firms have a formal technology strategy in place
  • Interest and intentions regarding generative A.I. remain high, with almost 80 percent of participating firms expecting to leverage it within the next five years. Many have either already begun or are planning to undertake data hygiene projects as a precursor to using generative A.I. and other automation solutions. Although legal market analysts have hypothesized that proprietary building of generative A.I. solutions remain out of reach for mid-sized firms, several Meritas survey respondents are making traction. Many other firms are also licensing third-party generative A.I. solutions.
  • The survey showed strong technology progression among several Meritas member firms, with most adopting a tech stack of core, foundational systems of infrastructure technology and adding cloud-based practice management, document management, time, billing, and document drafting applications.
  • Most firms reported increased adoption and utilization of options already available within their current core systems, such as Microsoft Office 365 Teams, SharePoint, document automation, and other native functionalities for increasing efficiencies; these functions were used more often in place of dedicated purpose-built solutions such as comparison and proofreading tools.
  • The legal technology market serving Meritas’ member firms continues to be fractured, with very few providers emerging as market leaders.

AI Set to Save Professionals 12 Hours Per Week by 2029 — from legalitprofessionals.com

Thomson Reuters, a global content and technology company, today released its 2024 Future of Professionals report, an annual survey of more than 2,200 professionals working across legal, tax, and risk & compliance fields globally. Respondents predicted that artificial intelligence (AI) has the potential to save them 12 hours per week in the next five years, or four hours per week over the upcoming year – equating to 200 hours annually.

This timesaving potential is the equivalent productivity boost of adding an extra colleague for every 10 team members on staff. Harnessing the power of AI across various professions opens immense economic opportunities. For a U.S. lawyer, this could translate to an estimated $100,000 in additional billable hours.*

 


Higher Education Has Not Been Forgotten by Generative AI — from insidehighered.com by Ray Schroeder
The generative AI (GenAI) revolution has not ignored higher education; a whole host of tools are available now and more revolutionary tools are on the way.

Some of the apps that have been developed for general use can be customized for specific topical areas in higher ed. For example, I created a version of GPT, “Ray’s EduAI Advisor,” that builds onto the current GPT-4o version with specific updates and perspectives on AI in higher education. It is freely available to users. With few tools and no knowledge of the programming involved, anyone can build their own GPT to supplement information for their classes or interest groups.

Excerpts from Ray’s EduAI Advisor bot:

AI’s global impact on higher education, particularly in at-scale classes and degree programs, is multifaceted, encompassing several key areas:
1. Personalized Learning…
2. Intelligent Tutoring Systems…
3. Automated Assessment…
4. Enhanced Accessibility…
5. Predictive Analytics…
6. Scalable Virtual Classrooms
7. Administrative Efficiency…
8. Continuous Improvement…

Instructure and Khan Academy Announce Partnership to Enhance Teaching and Learning With Khanmigo, the AI Tool for Education — from instructure.com
Shiren Vijiasingam and Jody Sailor make an exciting announcement about a new partnership sure to make a difference in education everywhere.

 

Rethinking Legal Ops Skills: Generalists Versus Specialists — from abovethelaw.com by Silvie Tucker and Brandi Pack
This ongoing conversation highlights the changing demands on legal ops practitioners.

A thought-provoking discussion is unfolding in the legal operations community regarding one intriguing question: Should legal operations professionals strive to be generalists or specialists?

The conversation is timely as the marketplace consolidates and companies grapple with the best way to fill valuable and limited headcount allotments. It also highlights the evolving landscape of legal operations and the changing demands on its practitioners.

The Evolution of Legal Ops
Over the past decade, the field of legal operations has undergone significant transformation. Initially strictly focused on streamlining processes and reducing costs, the role has expanded to include various responsibilities driven by technological advancements and heightened industry expectations. Key areas of expansion include:


He added: “I have for long been of the view – for decades – that AI will be a vital tool in overcoming the access to justice challenge. Existing and emerging technologies are now very promising.”

Richard Susskind


In A First for Law Practice Management Platforms, Clio Rolls Out An Integrated E-Filing Service in Texas — from lawnext.com by Bob Ambrogi

Last October, during its annual Clio Cloud Conference, the law practice management company Clio announced its plan to roll out an e-filing service, called Clio File, during 2024, starting with Texas, which would make it the first law practice management platform with built-in e-filing. Today, it delivered on that promise, launching Clio File for e-filing in Texas courts.

“Lawyers can now seamlessly submit court documents directly from our flagship practice management product, Clio Manage, streamlining their workflows and simplifying the filing process,” said Chris Stock, vice president of legal content and migrations at Clio. “This is an exciting step in expanding the capabilities of our platform, providing a comprehensive solution for legal documents, from drafting to court filing.”


Just-Launched Quench Uses Gen AI to Bring Greater Speed and Accuracy to Medico-Legal Records Review — from lawnext.com by Bob Ambrogi

A cardiologist with a background in medical technology, computer science and artificial intelligence has launched a product for legal professionals and physician expert witnesses that targets the tedious task of reviewing and analyzing thousands of pages of medical records.

The product, Quench SmartChart, uses generative AI to streamline the medico-legal review process, enabling users to quickly extract, summarize and create chronologies from large, disorganized PDFs of medical records.

The product also includes a natural language chat feature, AskQuench, that lets users interact with and interrogate records to surface essential insights.

 

Emerging Trends in Legal Tech — from legaltalknetwork.com by Rob Joyner & Jared D. Correia

Remote Work Continues to Thrive
In recent years, many firms have adopted a “just make it happen” attitude toward virtual meetings, mobility, and remote work. This has enabled law firms to reevaluate the tools and training necessary for legal professionals to utilize technology effectively, improving upon the traditional in-office setup. When executed correctly, this approach can yield long-lasting benefits for the firm. Implementing a remote work policy can help firms access a global talent pool, reduce operational costs, and create a better work-life balance for their staff.

In a recent episode of Legal Toolkit, Rob Joyner, Senior Vice President of Business Development at Centerbase, and Jared D. Correia, Esq., CEO of Red Cave Law Firm Consulting, discuss the debate between remote and in-office work, as well as the latest advancements in AI and other essential legal technology.

 


Is Gen AI Creating A Divide Among Law Firms Of Haves and Have Nots? — from lawnext.com by Bob Ambrogi

It further seems to me that there is increasingly a divide in the use of generative AI between larger firms and smaller firms. Some will jump on me for saying that, because there are clearly smaller firms that are leading the pack in their development and use of generative AI. (I’m looking at you, Siskind Susser.) By the same token, there are larger firms that have locked their doors to generative AI.

But of the firms that are most openly incorporating generative AI into their workflows, they seem mostly to be larger firms. There is good reason for this. Larger firms have innovation officers and KM professionals and others on staff who are leading the charge on generative AI. Thanks to them, those firms are better equipped to survey the AI landscape and test products under controlled and secure conditions.


On LawNext: Cofounder Jason Tashea on the First Year and Uncertain Future of Georgetown’s First-of-Its-Kind Judicial Innovation Fellowship — from lawnext.com by Bob Ambrogi

Eighteen months ago, the first-of-its-kind Judicial Innovation Fellowship launched with the mission of embedding experienced technologists and designers within state, local, and tribal courts to develop technology-based solutions to improve the public’s access to justice. Housed within the Institute for Technology Law & Policy at Georgetown University Law Center, the program was designed to be a catalyst for innovation to enable courts to better serve the legal needs of the public.


Addendum on 6/24/24:

Legal AI Careers Prospects and Opportunities: Navigating the Future of Law — from lawfuel.com

The advances with generative AI tools open new career opportunities for lawyers, from legal tech consultants to junior lawyers supervising AI systems.

Institutions like Harvard Law School and Yale Law School are introducing courses that focus on AI’s implications in the legal field and such career oppotunities continue to arise.

Pursuing a career in Legal AI requires a unique blend of legal knowledge and technical skills. There are various educational pathways can equip aspiring professionals with these competencies.

 

The Impact of Technology on Modern Legal Services — from smdailyjournal.com

In an ever-evolving digital landscape, the fusion of technology and legal services has ushered in a new era of efficiency, accessibility, and innovation. The traditional image of legal professionals buried in stacks of paperwork and endless research has been transformed by cutting-edge technologies that promise to revolutionize how legal services are delivered, accessed, and executed. From artificial intelligence to blockchain, cloud computing to automation, the impact of technology on modern legal services is palpable and profound.

Technology Trends Shaping Legal Services
The legal industry is experiencing a seismic shift driven by technology, with key trends reshaping legal services. Artificial Intelligence (AI) is revolutionizing legal research, document analysis, and predictive analytics, enabling legal professionals to streamline their workflow and deliver more accurate and timely insights to clients. Blockchain technology improves the safety and transparency of legal transactions, while cloud computing optimizes data storage and accessibility in the legal sector.


Clients Care About Legal Tech: Dig Into Legal Tech and Tech Related Careers. — from legaltalknetwork.com by Dan Lear and Adriana Linares
A new survey proves clients care about a lawyer’s tech skills. Hear about adding the latest tech and about emerging jobs in the legal tech field.

A new survey finds that clients care deeply about their attorney’s tech tools and tech skills. The numbers don’t lie: Legal tech matters. An efficient, integrated system is no longer “nice to have.” It’s table stakes, from case management to client communications to online filing and billing. 

 

 

Microsoft teams with Khan Academy to make its AI tutor free for K-12 educators and will develop a Phi-3 math model — from venturebeat.com by Ken Yeung

Microsoft is partnering with Khan Academy in a multifaceted deal to demonstrate how AI can transform the way we learn. The cornerstone of today’s announcement centers on Khan Academy’s Khanmigo AI agent. Microsoft says it will migrate the bot to its Azure OpenAI Service, enabling the nonprofit educational organization to provide all U.S. K-12 educators free access to Khanmigo.

In addition, Microsoft plans to use its Phi-3 model to help Khan Academy improve math tutoring and collaborate to generate more high-quality learning content while making more courses available within Microsoft Copilot and Microsoft Teams for Education.


One-Third of Teachers Have Already Tried AI, Survey Finds — from the74million.org by Kevin Mahnken
A RAND poll released last month finds English and social studies teachers embracing tools like ChatGPT.

One in three American teachers have used artificial intelligence tools in their teaching at least once, with English and social studies teachers leading the way, according to a RAND Corporation survey released last month. While the new technology isn’t yet transforming how kids learn, both teachers and district leaders expect that it will become an increasingly common feature of school life.


Professors Try ‘Restrained AI’ Approach to Help Teach Writing — from edsurge.com by Jeffrey R. Young
Can ChatGPT make human writing more efficient, or is writing an inherently time-consuming process best handled without AI tools?

This article is part of the guide: For Education, ChatGPT Holds Promise — and Creates Problems.

When ChatGPT emerged a year and half ago, many professors immediately worried that their students would use it as a substitute for doing their own written assignments — that they’d click a button on a chatbot instead of doing the thinking involved in responding to an essay prompt themselves.

But two English professors at Carnegie Mellon University had a different first reaction: They saw in this new technology a way to show students how to improve their writing skills.

“They start really polishing way too early,” Kaufer says. “And so what we’re trying to do is with AI, now you have a tool to rapidly prototype your language when you are prototyping the quality of your thinking.”

He says the concept is based on writing research from the 1980s that shows that experienced writers spend about 80 percent of their early writing time thinking about whole-text plans and organization and not about sentences.


On Building AI Models for Education — from aieducation.substack.com by Claire Zau
Google’s LearnLM, Khan Academy/MSFT’s Phi-3 Models, and OpenAI’s ChatGPT Edu

This piece primarily breaks down how Google’s LearnLM was built, and takes a quick look at Microsoft/Khan Academy’s Phi-3 and OpenAI’s ChatGPT Edu as alternative approaches to building an “education model” (not necessarily a new model in the latter case, but we’ll explain). Thanks to the public release of their 86-page research paper, we have the most comprehensive view into LearnLM. Our understanding of Microsoft/Khan Academy small language models and ChatGPT Edu is limited to the information provided through announcements, leaving us with less “under the hood” visibility into their development.


AI tutors are quietly changing how kids in the US study, and the leading apps are from China — from techcrunch.com by Rita Liao

Answer AI is among a handful of popular apps that are leveraging the advent of ChatGPT and other large language models to help students with everything from writing history papers to solving physics problems. Of the top 20 education apps in the U.S. App Store, five are AI agents that help students with their school assignments, including Answer AI, according to data from Data.ai on May 21.


Is your school behind on AI? If so, there are practical steps you can take for the next 12 months — from stefanbauschard.substack.com by Stefan Bauschard

If your school (district) or university has not yet made significant efforts to think about how you will prepare your students for a World of AI, I suggest the following steps:

July 24 – Administrator PD & AI Guidance
In July, administrators should receive professional development on AI, if they haven’t already. This should include…

August 24 –Professional Development for Teachers and Staff…
Fall 24 — Parents; Co-curricular; Classroom experiments…
December 24 — Revision to Policy…


New ChatGPT Version Aiming at Higher Ed — from insidehighered.com by Lauren Coffey
ChatGPT Edu, emerging after initial partnerships with several universities, is prompting both cautious optimism and worries.

OpenAI unveiled a new version of ChatGPT focused on universities on Thursday, building on work with a handful of higher education institutions that partnered with the tech giant.

The ChatGPT Edu product, expected to start rolling out this summer, is a platform for institutions intended to give students free access. OpenAI said the artificial intelligence (AI) toolset could be used for an array of education applications, including tutoring, writing grant applications and reviewing résumés.

 

AI’s New Conversation Skills Eyed for Education — from insidehighered.com by Lauren Coffey
The latest ChatGPT’s more human-like verbal communication has professors pondering personalized learning, on-demand tutoring and more classroom applications.

ChatGPT’s newest version, GPT-4o ( the “o” standing for “omni,” meaning “all”), has a more realistic voice and quicker verbal response time, both aiming to sound more human. The version, which should be available to free ChatGPT users in coming weeks—a change also hailed by educators—allows people to interrupt it while it speaks, simulates more emotions with its voice and translates languages in real time. It also can understand instructions in text and images and has improved video capabilities.

Ajjan said she immediately thought the new vocal and video capabilities could allow GPT to serve as a personalized tutor. Personalized learning has been a focus for educators grappling with the looming enrollment cliff and for those pushing for student success.

There’s also the potential for role playing, according to Ajjan. She pointed to mock interviews students could do to prepare for job interviews, or, for example, using GPT to play the role of a buyer to help prepare students in an economics course.

 

 

Hello GPT-4o — from openai.com
We’re announcing GPT-4o, our new flagship model that can reason across audio, vision, and text in real time.

GPT-4o (“o” for “omni”) is a step towards much more natural human-computer interaction—it accepts as input any combination of text, audio, image, and video and generates any combination of text, audio, and image outputs. It can respond to audio inputs in as little as 232 milliseconds, with an average of 320 milliseconds, which is similar to human response time in a conversation. It matches GPT-4 Turbo performance on text in English and code, with significant improvement on text in non-English languages, while also being much faster and 50% cheaper in the API. GPT-4o is especially better at vision and audio understanding compared to existing models.

Example topics covered here:

  • Two GPT-4os interacting and singing
  • Languages/translation
  • Personalized math tutor
  • Meeting AI
  • Harmonizing and creating music
  • Providing inflection, emotions, and a human-like voice
  • Understanding what the camera is looking at and integrating it into the AI’s responses
  • Providing customer service

With GPT-4o, we trained a single new model end-to-end across text, vision, and audio, meaning that all inputs and outputs are processed by the same neural network. Because GPT-4o is our first model combining all of these modalities, we are still just scratching the surface of exploring what the model can do and its limitations.





From DSC:
I like the assistive tech angle here:





 

 

Voice Banks (preserving our voices for AI) — from thebrainyacts.beehiiv.com by Josh Kubicki

The Ethical and Emotional Implications of AI Voice Preservation

Legal Considerations and Voice Rights
From a legal perspective, the burgeoning use of AI in voice cloning also introduces a complex web of rights and permissions. The recent passage of Tennessee’s ELVIS Act, which allows legal action against unauthorized recreations of an artist’s voice, underscores the necessity for robust legal frameworks to manage these technologies. For non-celebrities, the idea of a personal voice bank brings about its own set of legal challenges. How do we regulate the use of an individual’s voice after their death? Who holds the rights to control and consent to the usage of these digital artifacts?

To safeguard against misuse, any system of voice banking would need stringent controls over who can access and utilize these voices. The creation of such banks would necessitate clear guidelines and perhaps even contractual agreements stipulating the terms under which these voices may be used posthumously.

Should we all consider creating voice banks to preserve our voices, allowing future generations the chance to interact with us even after we are gone?

 

The Making of the Access to Justice (A2J) Crisis — from by Nora Freeman Engstrom & David Freeman Engstrom

After decades of neglect, access to justice has roared onto legal and political radars, fueled by a growing realization—first among lawyers but increasingly among the wider American public—that the civil justice system is in crisis. In roughly three-quarters of the 20 million civil cases filed in state courts each year, one side lacks a lawyer—a dynamic that poses a direct challenge to the system’s adversarial core.1  And these are the cases and litigants we can see. Beneath them lies a larger but hidden crisis. It consists of tens of millions more Americans who face genuine legal problems but take no formal legal action to protect their interests.2  As this double-layered calamity has come into focus, state supreme courts, bar associations, and even the crusty American Law Institute are taking note.3

These institutional plaintiffs have built business models around high-volume litigation practices, in large part by leveraging “legal tech,” from e-filing to AI. Yet the legal tech that serves individual Americans on the other side of the “v” remains clunky and limited. The result is a lopsided litigation landscape that’s wreaking havoc on litigants and courts alike.

 
© 2024 | Daniel Christian