RESEARCH REPORT: Shaping the Future of Post-Secondary Education — from cherrytree.com; with thanks to Ryan Craig for this resource
A Time of Transformation in Post-Secondary Education and the American Workforce.

Excerpts:
The objective of this paper is to:

  1. Analyze the current “forever changed” moment for both the post-secondary sector and American workforce; and
  2. Provide insights and ideas for post-secondary education leaders, employers, policymakers and investors based on my analysis.


First and foremost, only growth mindsets will work in this environment.

Online programs will continue to grow.

Higher education institutions must permanently reduce their fixed costs.

Accreditors are going to have to become more tolerant of new models. Accreditors were created to provide self-regulation and a system of peer-review that leads to continuous improvement. Along the way, they were asked to become arbiters of quality in higher education as a condition for federal financial aid eligibility. The structural incentives for accreditors create conditions for them to avoid risk and be conservative. This will not serve society well in the months and years ahead. They will have to embrace innovation or alternatives to traditional accreditation needed.

Faster, less expensive programs with easily understood learning outcomes which are directly tied to employment will be in increasing demand.


From DSC:
Some graphics come to mind — yet again.

Learning from the living class room

 

But this time, those folks who haven’t been listening or who thought *they* were in control all along, are finally being forced to wake up and look around at the world and the new landscapes. They are finally coming to the realization that they are not in control.

Innovation. Speed. Responsiveness. Quick decision making. These things are tough for many institutions of traditional higher education; there will have to be massive cultural changes. Bringing down the cost of obtaining a degree has to occur...or the backlash against higher ed will continue to build momentum. Consider just a couple of recent lawsuits.

Several new lawsuits filed recently against institutions of higher education

 

Higher ed needs to build more mature Digital Learning Ecosystems

Higher Ed Needs a Long-Term Plan for Virtual Learning — from Harvard Business Review by James DeVaney, Gideon Shimshon, Matthew Rascoff, and Jeff Maggioncalda

Excerpts:

The staggering impact of Covid-19 on education systems around the world is unlike anything we have seen in the post-war era. More than 1.6 billion students have been affected, representing over 91% of all students in the world. Unsurprisingly, demand for online learning has skyrocketed. In the last 30 days, there were 10.3 million enrollments in courses on Coursera, up 644% from the same period last year.

As the emergency subsides but normal fails to return, higher ed institutions need to do more. There’s a good likelihood that virtual learning — in some capacity — will need to be a part of education for the foreseeable future. Higher ed institutions need a response framework that looks beyond the immediate actions. They have to prepare for an intermediate period of transition and begin future-proofing their institutions for the long term.

 

 

From DSC:
THIS is what active learning looks like for professors, teachers, and trainers who have been making the switch to remote/online-based teaching and learning.

 

From DSC:
When reading the article below…Wayne Gretzky’s quote comes to mind here:

The legal industry needs to skate to where the puck is going to be.

ANALYSIS: The New Normal—Law Firms May Never Be the Same — from news.bloomberglaw.comby Sara Lord

Excerpt:

In our recent 2020 Legal Operations Survey, Bloomberg Law asked organizations including law firms, corporations, non-profit organizations, and academic institutions, a number of questions relating to their use of data and metrics. Included in our survey were questions relating to whether law firms measure the value of legal operations and legal technology. Responses indicated that two-thirds of law firms measure legal operations value and nearly one-quarter of law firms using legal technologies measure the value of that legal technology.

Firms think clients expect increased use of legal tech for efficiency

 

From DSC:
Here’s an idea that I’ve been thinking about for quite some time now. It’s not necessarily a new idea, but the seed got planted in me by a former colleague, Quin Schultze (which I blogged about in January of 2018). I’m calling it, “My Learning Journal.The purpose of this device is to promote your metacognition  — helping you put things into your own words and helping you identify your knowledge gaps.

I realize that such a learning strategy/tool could take some time to complete. But it could pay off — big time! Give it a try for a few weeks and see what you think.

And, with a shout-out to Mr. James McGrath, the President of the WMU-Cooley Law School, the article listed below explains the benefits of taking the time for such reflection:

Reflective learning – reflection as a strategic study technique — from open.edu

Excerpts:

Rather than thinking of reflection as yet another task to be added to your ‘to do’ list or squeezed into a busy study schedule, view it as something to practice at any stage. The emphasis is on being a reflective learner rather than doing reflective learning. 

Developing a habit of reflective learning will help you to:

  • evaluate your own progress
  • monitor and manage your own performance
  • self-motivate
  • keep focus on your learning goals
  • think differently about how you can achieve your goals by evaluating your study techniques, learning strategies and whether these best fit your current needs, identifying your skills development needs or gaps in knowledge
  • think about and overcome what may be blocking your learning by using a different approach, or setting more pragmatic (realistic/achievable) goals
  • support and enrich your professional practice ensuring that you are better placed to respond to and manage new, unexpected and complex situations – a key requirement at Master’s level.

From DSC:
Pastors, trainers, K-12 educators, student teachers, coaches, musical teachers, and others: Perhaps a slightly modified version of this tool might be beneficial to those with whom you work as well…?

And for educators and trainers, perhaps we should use such a tool to think about our own teaching and training methods — and what we are (or aren’t) learning ourselves.

Addendum on 5/14/20:

Perhaps someone will build a bot for this type of thing, which prompts us to reflect upon these things. Here are some examples of what I’m talking about or something like Woebot, which Jeremy Caplan mentioned here.

 

DC: Ouch! Likely a *major game-changer* — esp given the current landscape of #HigherEducation. [Christian]

From DSC:
Readers of this blog will know that I’m a big fan of online learning. That said, I realize it’s not for everyone. Our son, who is studying to become an actor, hates it.

Given:

  • our current technological tools, setups, and  infrastructures
  • the ways that we are used to doing things
  • our past and current educational systems 
  • and folks’ learning preferences

…it’s hard to do some things online. I get it.

That said, I wouldn’t rule out the further significant growth and development of online-based learning experiences by any stretch of the imagination. The Coronavirus will force traditional institutions of higher education (plus many K-12 school systems as well as corporate training programs) to invest much more aggressively in the research and development of online-based learning experiences. And with AI-based tools like Otter.AI, our future virtually/digitally-based learning ecosystems could be very powerful indeed.

As but one example, consider that AI technologies — as unseen but present participants in future videoconferencing calls — will “listen” to the conversation and likely provide us with a constantly updating sidebar that will consist of beneficial resources such as:

  • relevant research
  • websites
  • journal articles
  • blog postings
  • former team conversations
  • etc.

The output from that sidebar will likely be able to be saved /downloaded just like we do with transcripts of chat sessions. The available options for such a service will be customizable, and filtering mechanisms can be turned on, or off, or be adjusted.

Otter dot AI

 

All of that said, it IS time to reduce the investments that are being used to create new athletic facilities and/or other new physical buildings. And it’s time to start reallocating those millions of dollars of investments into creating/developing highly-effective online-based learning experiences. 

Don’t get me wrong. Going to campus is an ideal learning experience, and I hope that for everyone out there. But if the current trends continue — especially the increasing costs of obtaining a degree — that won’t be an option for a growing number of people (especially with the aftermath/ripple effects of the Coronavirus on our society).

#CostOfObtainingADegree #StudentRelated #AI #InstructionalDesign #IntelligentSystems #IntelligentTutoring #FutureOfHigherEducation #Innovation #LearningEcosystems #HigherEducation #Change #NewBusinessModels #Reinvent #StayingRelevant #Surviving

 

Dawn of the Age of Digital Learning [Moe & Rajendran]

Dawn of the Age of Digital Learning — from medium.com by Michael Moe and Vignesh Rajendran
An Acceleration of Trends That Have Been Building for Years

Excerpts:

Some of these new online learners will sink. Some will crawl out of the pool and never go back in. But we believe most will get the hang of it, like it, and will no longer be confined to the shore. Effectively, the genie is not going back in the bottle… digital learning has come of age. We have a B.C. (Before Coronavirus) world transitioning to A.D. (After Disease).

The Coronavirus has brought forth the Dawn of the Age of Digital Learning — a time for builders to create the platforms, tools, and technology to propel society forward.

We now believe Digital Learning will reach 11% of the education market by 2026, representing a ~$1 Trillion market and a 30% CAGR, close to double the rate of growth projected in Before Covid-19

 

From DSC:
So many of the things in this article reminded me of the things, developments, trends, needs, and possibilities that I have been tracking for years in this vision of a next-generation, global learning platform that I have entitled:

We need a next gen learning platform -- I call this vision Learning from the Living Class Room

My guess is that the large, primarily online institutions/organizations will come out of this ordeal in much better shape than the majority of the traditional institutions of higher education. It won’t matter what faculty members at liberal arts institutions think about online learning. And as much as some faculty members won’t like to see or hear about it, students will no longer need for such faculty members to be sold on it. Students will come to realize that it was under those faculty members watch that their own enormous gorillas of debt were created. And they are beginning to witness and hear that it’s taking (or will take) older family members decades to pay down their debt.

So, I think that the market will decide the fate of many traditional institutions of higher education. Lifelong learners will vote with their feet — and fingers actually, by typing in a new URL — and simply move to the SNHU’s, ASU’s, UMass Online’s, WGU’s, and Liberty University’s of the world. After 5-10 years of investments in online learning, there will likely be some pretty amazing learning experiences out there.

 

How the research on learning can drive change — from gettingsmart.com by Chris Sturgis

Excerpt (emphasis DSC):

#2 Learning results from the interplay of cognition, emotion, and motivation.
The brain does not clearly separate cognitive from emotional functioning so that optimal learning environments will engage both. It’s important that students feel safe if learning is to be optimized. When we are afraid, our amygdala becomes activated making it harder to learn. Do students feel valued? Relationships matter in creating a culture of inclusivity and belonging. Are schools designed so that teachers and professors have the opportunity to build strong relationships with students? Do students feel that the school and teachers want them to be successful? Do they have chances to receive feedback and revise or do grading practices simply judge them?

 

From DSC:
Two instances — plus a simmering question — instantly stand out in my mind when I read the above paragraph.

First instance:
It was years ago and I was working at a Fortune 500 company outside of Chicago. I was given the chance to learn how to program in one of the divisions of this company. I was in a conference room with my brand new boss. I had asked him a question about a piece of code, which clearly must have let him know I had some serious misunderstandings.

But instead of being patient, he grew increasingly frustrated at my lack of understanding. The madder he got, the worse my learning became. My focus shifted from processing the expected syntax of the code — and the content/instruction overall that he was trying to relay — to almost completely being concerned with his anger. My processing shut down and things deteriorated from there.

Second instance:
My mom was a classical piano teacher for decades. Though she was often loved by her students, she could be very tough, strong, and forceful. (This was true of several of my siblings’ music teachers as well.) Most of the time, she developed wonderful, strong relationships with the vast majority of her students, many of which came back to our house around Christmastime / New Year’s to visit with her (even long after “graduating”).

I mention that as background to a different context…when I observed my mom trying to teach one of my nieces how to do a math problem in the kitchen of our old house. Again, the teacher in this case kept getting increasingly frustrated, while the student kept shrinking back into their shell…trying to deflect the increasingly hot anger coming at them. The cognitive processing stopped. The amount of actual learning taking place quickly declined. I finally intervened to say that they should come back to this topic later on.

(The counselors/therapists out there would probably rightly connect these two scenarios for what was happening in my mind (i.e., not wanting to deal with the other person’s growing anger). But this applies to many more of us than just me, I’m afraid.)

A simmering question involving law schools and a common teaching method:
In law schools, one of the long-standing teaching methods is the Socratic Method.

Depending upon the professor and their teaching style, one student could be under intense pressure to address the facts, rules, the legal principles of a case, and much more. They often have to stand up in front of the class.

In those instances, I wonder how much capacity to actually process information gets instantly reduced within many of the students’ brains when they get the spotlight shown on them? Do the more introverted and/or less confident students start to sweat? Do their fear levels and heart rates increase? With the issue of having other students attempting to learn from this grilling aside, I wonder what happens to the amygdalas of the students that were called upon?

You can probably tell that I’m not a big fan of the Socratic Method IF it begins to involve too much emotion…too much anger or fear. Not good. The amount of learning taking place can be significantly impacted.

A professor, teacher, or trainer can’t know all of the underlying background, psychology, personality differences, emotional makeup, and experiences of each learner. But getting back to the article, I appreciate what the author was saying about the importance of establishing a SAFE learning environment. The more fear, anger, and a sense of being threatened or scared are involved, the less learning/processing can occur.

 

Healthy looks different on every body...and learning looks different with every mind.

 

COVID-19 Pandemic Will Propel US Telehealth Market To Grow At A CAGR of Over 29% During 2019-25 — from wearable-technologies.com by Cathy Russey

Telelegal can't be too far behind telehealth

 

Excerpt:

Since the Coronavirus Pandemic in the United States, the telehealth platform has emerged as a major tool to fight and contain the virus. Due to the rise in the COVID-19 pandemic, the US telehealth market is expected to witness over 80% YOY growth in 2020.

The telehealth services segment is growing at the fastest CAGR as the demand for these services is increasing across the US. With the rapid advancement in technology, telehealth is considered as the future of medicine. 

From DSC:
#Telelegal can’t be too far behind this trend in healthcare.

 

From DSC:
Some of the areas likely to see such tools integrated into their arenas, operations, and ecosystems:

 

With thanks to my sister, Sue Ellen Christian, for forwarding me Jeremy Caplan’s site/newsletter.

Also see:

…and this one as well:

Three words of advice that I wish I had heard when I first started teaching

 

From DSC:

Will tools like Otter be much more integrated into our future learning ecosystems, meetings, & teleconferences?

 

EDUCAUSE COVID-19 QuickPoll Results: The Technology Workforce — from er.educause.edu by Susan Grajek

Excerpts:

Most of the survey respondents are working remotely and getting their work done. Although the work itself hasn’t changed much, workloads have increased, especially for IT leaders and people supporting teaching and learning. Most people have the technologies they need to work and to handle sensitive data, but many are struggling to maintain their physical, social, and emotional health. On the other hand, the newfound widespread ability to work productively from home is a silver lining, and respondents hope it can continue after the severe isolation of the pandemic eases.

Higher education institutions have had to change their cultures abruptly. Many respondents observed faster decision-making, greater focus, more collaboration, and more willingness to experiment and innovate.

The toothpaste is out of the tube: remote work works and should continue.

Greater compassion and support for work-life balance increases workforce engagement.

Values to keep: focus, communication, collaboration, and transparency.

The pandemic is accelerating digital transformation.

From DSC:
My health and work/family balance has been impacted, big time. A double whammy for me was that our local YMCA’s all closed down while the workloads increased even more. But as someone said, our ancestors had to deal with a lot worse than this with WWI and WWII, other wars/societal impacts, etc.

I, too, hope to be able to work more from home even after our workplaces are no longer off-limits. I get a lot done, my energy is better (not having to commute 2+ hours a day), my productivity to my employer has increased due to not having to commute –> the time I was in the car is time they get productivity-wise.

 

From DSC:
If you are teaching from home and you have two displays (which is highly recommended)… 

The link to the PDF file (below) presents a printable graphic that relays a great way to organize your applications as well as the panels within Cisco Webex. The printable graphic also relays two quick, easy, and effective methods of switching between applications. 

 

 

Setting up your apps with two displays (printable graphic in this PDF file).

 

 

 
 
© 2025 | Daniel Christian