Artificial Intelligence/Agents/LLMs/and Related

Top 10 Strategic Technology Trends for 2018 — from Gartner Research

Summary

The intelligent digital mesh is a foundation for future digital business and its ecosystems. To create competitive advantage, enterprise architecture and technology innovation leaders must evaluate these top trends to identify opportunities that their organizations can exploit.

Key Findings

Artificial intelligence (AI) delivers value to every industry, enabling new business models. It does so by supporting key initiatives such as customer engagement, digital production, smart cities, self-driving cars, risk management, computer vision and speech recognition.
As people, places, processes and “things” become increasingly digitalized, they will be represented by digital twins. This will provide fertile ground for new event-driven business processes and digitally enabled business models and ecosystems.
The way we interact with technology will undergo a radical transformation over the next five to 10 years. Conversational platforms, augmented reality, virtual reality and mixed reality will provide more natural and immersive interactions with the digital world.
A digital business is event-centric, which means it must be continuously sensing and adapting. The same applies to the security and risk infrastructure that supports it, which must focus on deceiving potential intruders and predicting security events.

Table of Contents

Analysis

Trend No. 1: AI Foundation
Today’s AI Is Narrow AI

Trend No. 2: Intelligent Apps and Analytics
Augmented Analytics Will Enable Users to Spend More Time Acting on Insights

Trend No. 3: Intelligent Things
Swarms of Intelligent Things Will Work Together

Trend No. 4: Digital Twins
Digital Twins Will Be Linked to Other Digital Entities

Trend No. 5: Cloud to the Edge
Edge Computing Brings Distributed Computing Into the Cloud Style

Trend No. 6: Conversational Platforms
Integration With Third-Party Services Will Further Increase Usefulness

Trend No. 7: Immersive Experience
VR and AR Can Help Increase Productivity

Trend No. 8: Blockchain
Blockchain Offers Significant Potential Long-Term Benefits Despite Its Challenges

Trend No. 9: Event-Driven Model
Events Will Become More Important in the Intelligent Digital Mesh

Trend No. 10: Continuous Adaptive Risk and Trust
Barriers Must Come Down Between Security and Application Teams

Gartner Recommended Reading

Also see:

AI, Merging of Digital and Physical Worlds Among Top 10 Tech Trends for 2018 — from campustechnology.com by Joshua Bolkan
Excerpt:
Gartner has released its list of top 10 strategic technology trends for 2018 with a focus for the coming year on technologies related to artificial intelligence and machine learning and those that blend the physical and digital worlds.

1,600 donated Echo Dots say hello to Arizona State engineering students [Lestch]

On 10/09/2017, in A/V -- audio/visual, Amazon, Artificial Intelligence/Agents/LLMs/and Related, colleges, communications, community colleges, digital audio, education technology, emerging technologies, engineering, human-computer interaction (HCI), student-related, tools, United States, universities, voice recognition / voice enabled interfaces, by Daniel Christian

1,600 donated Echo Dots say hello to Arizona State engineering students — from by Corinne Lestch; with thanks to eduwire for their posting on this
ASU says the voice-controlled Amazon devices aren’t just for campus questions — they’re preparing students for future technologies, too.

Excerpt:

ASU students have set up Echo Dots, a hands-free, voice-controlled device the size of a hockey puck, in engineering residence halls.

Students can ask questions about topics ranging from the weather to campus sporting events to library hours to exam schedules.

“We’re continuing to add content as we’re learning what students want to learn about,” Rome said. “So there’s this feedback loop of what students want, and we monitor what questions are being asked.”
…
Amazon donated about 1,600 Dots to engineering students at ASU, so the technology belongs to the students, not to the school. The students can choose to use them or not, said John German, director for media relations and research communications.

“We have the largest engineering school in the country, and one of the things we’re trying to do is teach students the most advanced technology, the kinds of technology that are going to make them competitive in the job market when they get their degrees,” German said. “And voice technology is a field that’s growing. It’s going to play a role in the future.”

“Voice is becoming the new mobile of 10 years ago,” Rome said. “We’ve decided to be an early adopter of this technology.”
…
“There’s going to come some day when students can interact [with ASU’s student portal] via webpage or microphone on their mobile phones,” he said. “We think that’s inevitable.”

Check out these huge announcements from Microsoft’s Windows 10 Mixed Reality Event & Google’s Pixel 2 Event

On 10/04/2017, in A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, career development, collaboration, communities of practice, corporate / business world, corporate universities / corporate training, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, Google, human-computer interaction (HCI), innovation, machine-to-machine communications, Microsoft, Mixed Reality (MR), multimedia, music, Natural Language Processing (NLP), technologies for your home, tools, training / L&D, trends, user experience (UX), user interface design, vendors, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, voice recognition / voice enabled interfaces, web-based collaboration, webinars, workplace, by Daniel Christian

From DSC:
Before we get to the announcements in more detail….
can you imagine being a teacher, a professor, or a trainer — with all of the required applications
launched — if you were the presenter in this video at say the 12:45 mark?

If you are at all interesting in emerging technologies and what several pieces
of our future learning ecosystems — and meeting spaces — could easily look like,
you NEED to watch the entire presentation.

Also, they announced
Microsoft’s purchase of AltspaceVR…in virtual reality!
This clip shows them meeting in a virtual space.

The era of Windows Mixed Reality begins October 17 — from blogs.windows.com by Alex Kipman
Samsung unveils Windows Mixed Reality headset, AltSpaceVR joins Microsoft, SteamVR catalog coming to Windows Mixed Reality this holiday.

At an event in San Francisco we unveiled our vision for Windows Mixed Reality, announced SteamVR and AltSpaceVR are coming to Windows Mixed Reality, introduced the new Samsung Odyssey HMD, and kicked off the holiday shopping season by announcing the availability of pre-orders for Windows Mixed Reality headsets at the Microsoft Store.

Also see:

Mixed Reality at Microsoft’s site

Inside VR & AR

Oct 4th, 2017

Microsoft held its long-awaited launch of Windows 10 Mixed Reality yesterday, and while most of the new devices and products had been leaked earlier, there were still some big takeaways. Here are some of them:

Mixed Reality: Microsoft gave a demo of what its new platform will do, covering the AR/VR spectrum with games, apps, and experiences. One such experience is Cliff House, a virtual work space and entertainment room.
Altspace VR: When the pioneering social VR app shut down this summer and was rescued by a “third party,” people wondered who that was. Turns out it was Microsoft, which acquired Altspace VR for an undisclosed amount. The acquisition was announced yesterday.
Steam VR and Halo: Microsoft had previously announced that its new Mixed Reality headsets would support Steam VR titles. Developers can now access that support, and consumers will be able to access it later this year. In addition to the hundreds of VR titles available on Steam, on Oct. 17, Microsoft will offer free downloads of Halo Recruit.
Odyssey and other headsets: The new Windows 10 platform is launching alongside a host of new headsets. In addition to the new Odyssey, which was made in partnership with Samsung, there are other headsets forthcoming from Acer, HP, Dell, Lenovo, and Asus.
2018 Olympics: This was announced previously in June, but yesterday Microsoft briefed the press that Intel is partnering with the International Olympic Committee to bring Windows Mixed Reality experiences to the 2018 games.

Watch the Google Pixel 2 event in 19 minutes — from the verge.com by Natt Garun
The Google Pixel event has wrapped and we got a good look at a bunch of new hardware lineup this year: the second generation of Pixel smartphones, new Google Homes, a Pixelbook, and a surprise new Google camera that uses artificial intelligence to snap pictures and videos of your family. Is it as weird as it sounds? If you missed the keynote where Google presented everything, here’s a recap of everything Google announced in about two hours cut into a 19-minute video so you can see for yourself if these new products will make it to your shopping list this holiday season.
Google Upgrades Virtual-Reality Headset, Debuts Augmented-Reality Features — from bloomberg.com by Mark Gurman
Google is turning Stranger Things characters into adorable augmented reality stickers — from the verge.com by Adi Robertson
Google Pixel 2 and 2 XL announced with water resistance, ‘dual-pixel’ camera, and always-on display — from theverge.com by Jacob Kastrenakes
The 5 biggest announcements from Google’s Pixel 2 event — from theverge.com by Shannon Liao
Google Launches PixelBook Laptop Embedded With its Services — from bloomberg.com by Mark Gurman

100 Data and Analytics Predictions Through 2021 — from Gartner

From DSC:
I just wanted to include some excerpts (see below) from Gartner’s 100 Data and Analytics Predictions Through 2021 report. I do so to illustrate how technology’s impact continues to expand/grow in influence throughout many societies around the globe, as well as to say that if you want a sure thing job in the next 1-15 years, I would go into studying data science and/or artificial intelligence!

Excerpts:

As evidenced by its pervasiveness within our vast array of recently published Predicts 2017 research, it is clear that data and analytics are increasingly critical elements across most industries, business functions and IT disciplines. Most significantly, data and analytics are key to a successful digital business. This collection of more than 100 data-and-analytics-related Strategic Planning Assumptions (SPAs) or predictions through 2021, heralds several transformations and challenges ahead that CIOs and data and analytics leaders should embrace and include in their planning for successful strategies. Common themes across the discipline in general, and within particular business functions and industries, include:

Artificial intelligence (AI) is emerging as a core business and analytic competency. Beyond yesteryear’s hard-coded algorithms and manual data science activities, machine learning (ML) promises to transform business processes, reconfigure workforces, optimize infrastructure behavior and blend industries through rapidly improved decision making and process optimization.
Natural language is beginning to play a dual role in many organizations and applications as a source of input for analytic and other applications, and a variety of output, in addition to traditional analytic visualizations.
Information itself is being recognized as a corporate asset (albeit not yet a balance sheet asset), prompting organizations to become more disciplined about monetizing, managing and measuring it as they do with other assets. This includes “spending” it like cash, selling/licensing it to others, participating in emerging data marketplaces, applying asset management principles to improve its quality and availability, and quantifying its value and risks in a variety of ways.
Smart devices that both produce and consume Internet of Things (IoT) data will also move intelligent computing to the edge of business functions, enabling devices in almost every industry to operate and interact with humans and each other without a centralized command and control. The resulting opportunities for innovation are unbounded.
Trust becomes the watchword for businesses, devices and information, leading to the creation of digital ethics frameworks, accreditation and assessments. Most attempts at leveraging blockchain as a trust mechanism fail until technical limitations, particularly performance, are solved.

…

Education
Significant changes to the global education landscape have taken shape in 2016, and spotlight new and interesting trends for 2017 and beyond. “Predicts 2017: Education Gets Personal” is focused on several SPAs, each uniquely contributing to the foundation needed to create the digitalized education environments of the future. Organizations and institutions will require new strategies to leverage existing and new technologies to maximize benefits to the organization in fresh and
innovative ways.

By 2021, more than 30% of institutions will be forced to execute on a personalization strategy to maintain student enrollment.
By 2021, the top 100 higher education institutions will have to adopt AI technologies to stay competitive in research.

…

Artificial Intelligence
Business and IT leaders are stepping up to a broad range of opportunities enabled by AI, including autonomous vehicles, smart vision systems, virtual customer assistants, smart (personal) agents and natural-language processing. Gartner believes that this new general-purpose technology is just beginning a 75-year technology cycle that will have far-reaching implications for every industry. In “Predicts 2017: Artificial Intelligence,” we reflect on the near-term opportunities, and the potential burdens and risks that organizations face in exploiting AI. AI is changing the way in which organizations innovate and communicate their processes, products and services.

Practical strategies for employing AI and choosing the right vendors are available to data and analytics leaders right now.

By 2019, more than 10% of IT hires in customer service will mostly write scripts for bot interactions.
Through 2020, organizations using cognitive ergonomics and system design in new AI projects will achieve long-term success four times more often than others.
By 2020, 20% of companies will dedicate workers to monitor and guide neural networks.
By 2019, startups will overtake Amazon, Google, IBM and Microsoft in driving the AI economy with disruptive business solutions.
By 2019, AI platform services will cannibalize revenues for 30% of market-leading companies. “Predicts 2017: Drones”
By 2020, the top seven commercial drone manufacturers will all offer analytical software packages.
“Predicts 2017: The Reinvention of Buying Behavior in Vertical-Industry Markets”
By 2021, 30% of net new revenue growth from industry-specific solutions will include AI technology.

…

Advanced Analytics and Data Science
Advanced analytics and data science are fast becoming mainstream solutions and competencies in most organizations, even supplanting traditional BI and analytics resources and budgets. They allow more types of knowledge and insights to be extracted from data. To become and remain competitive, enterprises must seek to adopt advanced analytics, and adapt their business models, establish specialist data science teams and rethink their overall strategies to keep pace with the competition. “Predicts 2017: Analytics Strategy and Technology” offers advice on overall strategy, approach and operational transformation to algorithmic business that leadership needs to build to reap the benefits.

By 2018, deep learning (deep neural networks [DNNs]) will be a standard component in 80% of data scientists’ tool boxes.
By 2020, more than 40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists.
By 2019, natural-language generation will be a standard feature of 90% of modern BI and analytics platforms.
By 2019, 50% of analytics queries will be generated using search, natural-language query or voice, or will be autogenerated.
By 2019, citizen data scientists will surpass data scientists in the amount of advanced analysis
produced.

By 2020, 95% of video/image content will never be viewed by humans; instead, it will be vetted by machines that provide some degree of automated analysis.

Through 2020, lack of data science professionals will inhibit 75% of organizations from achieving the full potential of IoT.

What if we were to tie in Google’s new Job Discovery service in w/ a next gen learning platform? [Christian]

On 09/27/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, adult learning, Artificial Intelligence/Agents/LLMs/and Related, Blockchain, business side of he, career development, computer science, corporate / business world, cost of getting a degree, Daniel S. Christian, data related items, digital learning, distance education, education technology, elearning, emerging technologies, Facebook / Meta Platforms, future of higher education, game-changing environment, global / globalization, Google, higher education, human-computer interaction (HCI), ideas, innovation, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, more voice more choice more control, online learning, online media, online tutoring, personalized/customized learning, platforms, professional development, real-world assignments, reinvent, society, staying relevant, streams of content, student-related, surviving, technologies for your home, tools, TVs, vendors, vision/possibilities, web-based collaboration, workplace, by Daniel Christian

Google’s jobs AI service hits private beta, now works in 100 languages — from venturebeat.com by Blair Hanley Frank

Excerpt:

Google today announced the beta release of its Cloud Job Discovery service, which uses artificial intelligence to help customers connect job vacancies with the people who can fill them.

Formerly known as the Cloud Jobs API, the system is designed to take information about open positions and help job seekers take better advantage of it. For example, Cloud Job Discovery can take a plain language query and help translate that to the specific jargon employers use to describe their positions, something that can be hard for potential employees to navigate.

As part of this beta release, Google announced that Cloud Job Discovery is now designed to work with applicant-tracking systems and staffing agencies, in addition to job boards and career site providers like CareerBuilder.

It also now works in 100 languages. While the service is still primarily aimed at customers in the U.S., some of Google’s existing clients need support for multiple languages. In the future, the company plans to expand the Cloud Job Discovery service internationally, so investing in language support now makes sense going forward.

From DSC:
Now tie this type of job discovery feature into a next generation learning platform, helping people identify which skills they need to get jobs in their local area(s). Provide a list of courses/modules/RSS feeds to get them started. Allow folks to subscribe to constant streams of content and unsubscribe to them at any time as well.

We MUST move to lifelong, constant learning via means that are highly accessible, available 24×7, and extremely cost effective. Blockchain-based technologies will feed web-based learner profiles, which each of us will determine who can write to our learning profile and who can review it as well.

Addendum on 9/29/17:

Facebook partners with ZipRecruiter and more aggregators as it ramps up in jobs — from techcrunch.com by Ingrid Lunden
Excerpt:
Facebook has made no secret of its wish to do more in the online recruitment market — encroaching on territory today dominated by LinkedIn, the leader in tapping social networking graphs to boost job-hunting. Today, Facebook is taking the next step in that process.
Facebook will now integrate with ZipRecruiter — an aggregator that allows those looking to fill jobs to post ads to many traditional job boards, as well as sites like LinkedIn, Google and Twitter — to boost the number of job ads available on its platform targeting its 2 billion monthly active users.
The move follows Facebook launching its first job ads earlier this year, and later appearing to be interested in augmenting that with more career-focused features, such as a platform to connect people looking for mentors with those looking to offer mentorship.

These Are the Skills of the Future, According to 39 Industry Experts — from linkedin.com by Paul Petrone

Excerpts:

There’s a misconception out there that the future of work will be robots and artificial intelligence automating all the jobs, leaving nothing for majority of the world’s citizens to do.

History says that’s not the case. Over the past 120 years, there have been incredible technological advancements – cars, personal computers, the internet, smartphones, etc. – that have automated or eliminated aspects of nearly every job. But jobs haven’t gone away; instead, they’ve generally become more complex or changed scope, requiring new skills to complete them.

Hence, over the next five years, with AI and other technologies changing the market, jobs won’t go away. But the skills needed to do most jobs will change (and, in many cases, change drastically).

This sounds scary, but it really isn’t. Preparing for the future merely requires a commitment to learning – one of the most empowering activities a person can engage in. And, with all this change comes great opportunity. So, if you commit to learning and stay ahead of your industry, you’ll put yourself in position to reach your goals – regardless of where you stand now.

…

And while those answers were all specific to their individual fields, there were three skills we saw again and again that apply to all professionals moving forward. They are:

* A growth mindset
* Strategy
* Employee empowerment

…

Amazon and Codecademy team up for free Alexa skills training [Khari Johnson]; 20,000+ “skills” now exist in Alexa Skills Store

On 09/26/2017, in 21st century, A/V -- audio/visual, Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, business, change, computer science, game-changing environment, MOOCs -- Massive Open Online Courses, Natural Language Processing (NLP), platforms, programming, usability, user experience (UX), vendors, voice recognition / voice enabled interfaces, by Daniel Christian

Amazon and Codecademy team up for free Alexa skills training — from venturebeat.com by Khari Johnson

Excerpt:

Amazon and tech training app Codecademy have collaborated to create a series of free courses. Available today, the courses are meant to train developers as well as beginners how to create skills, the voice apps that interact with Alexa.

Since opening Alexa to third-party developers in 2015, more than 20,000 skills have been made available in the Alexa Skills Store.

DeepMind, Vodafone, Google & Facebook – Deep Learning & AI Highlights [UK; Johnson]

On 09/26/2017, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, bots, business, emerging technologies, Facebook / Meta Platforms, future, game-changing environment, Google, Natural Language Processing (NLP), UK, user experience (UX), vendors, voice recognition / voice enabled interfaces, workplace, by Daniel Christian

DeepMind, Vodafone, Google & Facebook – Deep Learning & AI Highlights — from re-work.co by Nikita Johnson

Excerpt:

This week, the The Deep Learning Summit and AI Assistant Summit saw over 450 DL and AI experts and enthusiasts come together to learn from each other and explore the most recent research and progressions in the space. Over the past two days we’ve heard from the likes of Amazon, Facebook, Google, Vodafone, as well as Universities such as Cambridge, Warwick, UCL, Imperial, and exciting new startups like Jukedeck and Echobox. Topics have been incredibly diverse covering NLP, space exploration, ML for music composition, and many more.

We’ve collected some of our favourite takeaways from both tracks over the last two days, as well as hearing what our attendees thought.

What did we hear at the AI Assistant Summit?
I’m driving in France and google translate is automatically translating all the french road signs for me and directing me to my location, telling me my time of arrival – this is the future. There is no interface there is no screen.
Adi Chhabra, Evolution of AI & Machine Learning in Customer Experience – Beyond Interfaces, Vodafone
…
We are at the beginning of the era of assistance. In the future every employee will have an assistant to help him with decision making.
Christophe Bourguignat, Deep Learning for Conversational Intelligence on Analytics Data, Zelros

Reflections on “Six reasons why disruption is coming to learning departments” [feathercap.net]

On 09/25/2017, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, bots, business, career development, CMS/LMS, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, digital learning, disruption, emerging technologies, game-changing environment, human-computer interaction (HCI), innovation, intelligent systems, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, Natural Language Processing (NLP), platforms, reinvent, social learning / networks, staying relevant, surviving, tools, training / L&D, TVs, vendors, vision/possibilities, voice recognition / voice enabled interfaces, by Daniel Christian

Six reasons why disruption is coming to learning departments — from feathercap.net, with thanks to Mr. Tim Seager for this resource

Excerpts:

Training materials and interactions will not just be pre-built courses but any structured or unstructured content available to the organization.
Curation of all learning, employee or any useful organizational content will become a whole lot easier.
The learning department won’t have to build it all themselves.
Learning bots and voice enabled learning.
Current workplace learning systems and LMSs will go through a big transition or they will lose relevancy.
Learning departments will go beyond onboarding, compliance training and leadership training and move to training everyone in the company on all job skills.

A successful example of this is Amazon.com. As a shopper on their site we have access to millions of book and product SKUs. Amazon uses a combination of all three techniques to position the right book or product based on our behavior, peer experiences as well as having a semantic understanding of the product page we’re viewing. There’s no reason we can’t have the same experience on workplace learning systems where all viable learning content/ company content could be organized and disseminated to each learner for the right time and circumstance.

From DSC:
Several items of what Feathercap is saying in their solid posting remind me of a vision of a next generation learning platform:

Contributing to — and tapping into — streams of content
Lifelong learning and reinventing oneself
Artificial intelligence, including Natural Language Processing (NLP) and the use of voice to drive systems/functionality
Learning agents/bots
24×7 access
Structured and unstructured learning
Socially-based means of learning
…and more

Ginni Rometty on the End of Programming — from bloomberg.com by Megan Murphy
The IBM chief dares to imagine what Watson will be when it grows up, and reaffirms her pledge to hire 25,000 people over the next four years.

Excerpt (emphasis DSC):

Do you feel we’re going to get to a point where AI will displace more jobs than it creates and we’re not doing enough to push forward with the jobs of the future?

I do believe that when it comes to complete job replacement, it will be a very small percentage. When it comes to changing a job and what you do, it will be 100 percent. “Whoa, different skills. Everybody is going to have to have a different skill because it’s going to be a threat in all our jobs.” Let me just park that thought. I want to come back to something I think that’s far more important and is related. The issue of skills is front and center in this country and many countries in the world right now without AI. We already have a world that’s bifurcating between haves and have-nots, and a lot of that is based on education and skills. This country has 5 million to 6 million jobs open. That’s about skill. This is not being caused by AI. We’ve got to revamp education for this era of man and machine. And that means you cannot insist that every person needs to be a university or a Ph.D. graduate to be productive in society. You cannot. It’s not true by the way. We’ve proven that.

You started a six-year high school program. This is a program where they take people through four years of high school, two years of a college equivalent, and then hopefully give them preference in getting into the workforce, again to work with IBM.

In the U.S., in 2015, half of our young people didn’t have an associate’s degree or a college degree. That’s the problem today: the number of people that need to be retrained. I’m far more optimistic that public-private partnerships can solve this dilemma. There will be a hundred pathways to technology becoming viral, driven by governors and states. I always remember when President Obama came to the first one, he goes, “Where are all the computers?” We’re like, “That’s not what we teach these kids.” We’re teaching them a skill about math and problem-solving that’s going to transcend any technology they deal with. The first part is a very simple formula: a curriculum of math, science. The second, give the kids a mentor and then you give them a chance at a job. We will be up to 50,000 kids, and 300 other companies have volunteered. I have a whole bunch of these kids over in Silicon Alley where we have our Watson headquarters.

I do believe that when it comes to complete job replacement, it will be a very small percentage. When it comes to changing a job and what you do, it will be 100 percent.

The new Autonomous SmartDesk 3 has a built-in touchscreen and AI software — from imore.com by Tory Foulk

Excerpt:

Can your desk encourage you to stand, remind you to drink water and order you a pizza? No? Well SmartDesk 3 can.

Autonomous announced the launch of the newest iteration of its SmartDesk in a press release today, and is claiming it’s “the world’s most powerful AI-powered standing desk.”
…
The embedded tablet has a 7″ display and is powered by Autonomous’ own OS platform, and has both Bluetooth and WiFi capabilities so it can interact with the apps on your phone. It features many of its own shortcuts, too – you can make coffee, order food, check the weather, play Spotify playlists, and even request a ride from Uber. Because the tablet syncs with Google Calendar, it will remind you of any meetings you might have throughout the day. And in addition to all of that, SmartDesk 3 monitors how long you sit or stand and reminds you to either stretch your legs or take a break to relax when it feels you need it. After using the AI for a week or so, it will learn your habits – say, when you usually start getting hungry – and begin to anticipate your needs.

Autonomous' SmartDesk 3 in white

Unity Technologies unveils AI toolkit for training machine learning ‘agents’ — from therobotreport.com by Alex Beall

Excerpt:

Unity Technologies released the open beta version of its Unity Machine Learning Agents, an artificial intelligence toolkit developers and researchers can use to virtually train agents —whether video game characters, autonomous vehicles or robots.

“Machine learning is a disruptive technology that is important to all types of developers and researchers to make their games or systems smarter, but complexities and technical barriers make it out of reach for most,” vice president of AI and machine learning Danny Lange said in a press release. “This is an exciting new chapter in AI’s history as we are making an end-to-end machine learning environment widely accessible, and providing the critical tools needed to make more intelligent, beautiful games and applications. Complete with Unity’s physics engine and a 3D photorealistic rendering environment, our AI toolkit also offers a game-changing AI research platform to a rapidly growing community of AI enthusiasts exploring the frontiers of Deep Learning.”

How Chatbot Tech Takes Customer Service to the Next Level — from nojitter.com by Yaniv Reznik
A chatbot’s combination of personalized service and quick, efficient answers perfectly fits the needs of today’s digital consumers.

Excerpts:

Rather, today’s connected consumers want a seamless online experience that immediately allows them to self-serve when they have a quick question or choose a hybrid approach when they need that personal touch from a live representative.

Chatbots empower consumers to take charge of their own brand experience and efficiently get the answers they need. Consumers demand accuracy and convenience, and chatbots provide the perfect balance of speed, personalization, and human touch necessary for improved customer experiences.
…
The key to implementing chatbots that go beyond scripted responses is Natural Language Processing (NLP). Chatbots equipped with this advanced technology can understand situational context and can therefore get to the root of customer questions without putting customers on hold or redirecting them.

Addendum on 9/25/17:

One year later, Microsoft AI and Research grows to 8k people in massive bet on artificial intelligence — from geekwire.com by Todd Bishop

Excerpt:

One way to measure Microsoft’s AI bet: In its first year of operation, the AI and Research group has grown by 60 percent — from 5,000 people originally to nearly 8,000 people today — through hiring and acquisitions, and by bringing aboard additional teams from other parts of the company.

The creation of Microsoft AI and Research also underscores the intense competition in artificial intelligence. Microsoft is gearing up to compete against the likes of Google, Amazon, Salesforce, Apple, and countless AI startups and research groups, all of them looking to lead the tech industry in this new era of artificial intelligence.

Ikea’s New App Flaunts What You’ll Love Most About AR — from wired.com by Arielle Pardes

Excerpt:

Tap through the app’s catalogue of over 2,000 products—nearly the company’s full collection of umlauted sofas, armchairs, coffee tables, and storage units—then hold up your phone and use the camera to place the digital furniture anywhere in a room. Want to see how the Strandmon winged chair looks by the window? Done. Can you really squeeze in that 7-foot-long area rug? Open the app, point your camera at the floor, and watch it appear at scale. You can even place a futon where it would go in the guest room, then see what it looks like when it unfolds into a bed.

Ikea built the app with Apple’s ARKit, a developer toolkit created to usher in the augmented reality revolution on iOS devices. The app is free and available now, as long as your iPhone is updated to iOS 11.

.

Every ARKit app you can install right now — from imore.com by Russell Holly

Excerpt:

One of the biggest features to come to iOS 11 is ARKit, enabling developers to open up your world to a whole new kind of gaming and discovery system. Instead of being limited to the screen, you can play on surfaces big and small and you can play with others. The only thing limiting you right now is not knowing which ARKit apps are out there right now, so you can dive in and see which apps are your new favorite.

Searching Apple’s massive App Store can take a long time, so we’ve compiled a big friendly list for you to pick out the real winners!

Everything You Need to Know About Augmented Reality Now That It’s Invading Your Phone — from fieldguide.gizmodo.com by David Nield

Excerpt:

The majority of these apps are still at the demo stage for now, but it’s not difficult to see the potential. Games can take place in the real world, whether that’s on your living room floor or around your neighborhood, while you’ll be able to imagine anything from a new sofa to a new house extension through your phone’s camera.

Further down the line you’ll be able to point your phone at anything and get information overlaid about what you’re seeing with a whole new level of accuracy—the distance to the pin on a golf course, the current stats for players out on a baseball field, or precise directions to the store you need in the mall you’ve just got lost in. You can measure distances, land a rocket in your backyard, and so much more.

Of course AR (or “mixed reality”) headsets are going to provide a much more immersive experience and are a more natural fit than having to hold your phone or tablet in front of you to see anything in AR land. Until those headsets hit the mainstream though, ARKit and ARCore are about to introduce millions of people to the potential of augmented reality. Instead of looking down at your phone you’re going to be holding it up to access all the information of the internet with a swipe.

Amazon working on Alexa-powered smart glasses, says report — from theverge.com by Sam Byford
And a home security camera

Excerpt:

Amazon’s first wearable device will be a pair of smart glasses with the Alexa voice assistant built in, according to a report in the Financial Times. The device will reportedly look like a regular pair of glasses and use bone-conduction technology so that the user can hear Alexa without the need for earphones or conventional speakers. It won’t, however, likely have a screen or camera, although Google Glass founder Babak Parviz has apparently been working on the project following his hiring by Amazon in 2014.

What does Google want with HTC’s smartphone business? — from theguardian.com by Samuel Gibbs
Google is acquiring a $1bn chunk of HTC’s smartphone arm, including 2,000 employees and access to intellectual property, as it bets big on hardware

Excerpt (emphasis DSC):

Google has announced it’s acquiring a $1.1bn chunk of HTC’s smartphone business, and with it providing the once leading Taiwanese phone brand a much needed lifeline. But what does Google want with part of a smartphone business?

Google isn’t buying the whole of HTC, just a relatively large part of the Taipei-based company’s smartphone business and not its Vive virtual reality headset business. Google gains half of HTC’s research and development team – about 2,000 people – and a non-exclusive license for HTC’s intellectual property, allowing it to take advantage of some of HTC’s advances in smartphone technology.

HTC gets a cash injection, which will help it survive in some very competitive markets, and Google gets to continue its “big bet on hardware” according to Rick Osterloh, the company’s senior vice president for hardware.

It’s “a business decision to have access to one of the best R&D teams”, said Neil Shah, research director at Counterpoint Technology Market Research. But it’s also “a sort of emotional decision to save its close partners”.

The Washington Post enhances in-app augmented reality experience — from washingtonpost.com

Excerpt:

The Washington Post today announced the launch of its first embedded augmented reality story. The Post built an industry-first embed code that lets users trigger an augmented reality experience with 3D visuals and audio narration.

“We were excited to be the first news publisher to support augmented reality in a news application, but for our second iteration in our iconic building series we needed to make augmented reality even simpler,” said Jeremy Gilbert, director of strategic initiatives at The Post. “We’ve been working to reduce the friction to make augmented reality as easily accessible as a photo gallery or a video—those are played inline and augmented reality should be too.”

After Successful Pilot Testing Ford Is Expanding Its HoloLens Program — from uploadvr.com by Jamie Feltham

Excerpt:

You can get a sense for what this expansion means in the video below. Ford has already been using HoloLens to help design new cars; bringing 3D models into the real world using the augmented reality headset. Now, however, the company is introducing new processes, like overlaying new features onto existing car models and creating guided tours of cars using voice recording. The company also says it’s developing new apps for better collaboration in AR.

Udacity adds a new ‘Intro to Self-Driving Cars’ Nanodegree [Etherington]

On 09/20/2017, in Artificial Intelligence/Agents/LLMs/and Related, business side of he, changing business models, emerging technologies, higher education, ideas, innovation, learning ecosystem, Learning from the Living [Class] Room, MOOCs -- Massive Open Online Courses, new business models, online learning, vendors, by Daniel Christian

Udacity adds a new ‘Intro to Self-Driving Cars’ Nanodegree — from techcrunch.com by Darrell Etherington

Excerpt:

You likely won’t be surprised when I tell you that building a self-driving car is difficult and complex. Udacity has tried to help address that difficulty with flexible, online education for self-driving engineers through its Self-Driving Cars Nanodegree program, and now it’s expanding its offerings with a new Intro to Self-Driving Cars Nanodegree being introduced at TechCrunch Disrupt SF 2017 that’s designed to help funnel more talent into the intermediate-level course, and from there into the workforce, where demand is incredibly strong and growing.

Udacity’s Nanodegrees are designed from the start to help democratize education in areas of tech where there’s a strong appetite from the employer side, and not nearly enough talent to go around. But what the company found with its self-driving material was that it was actually quite advanced compared to the skill level of interested students, so it set out to create a kind of fundamentals introductory program to help make sure more could enter the main course with a better foundation.
…
Also new to this program, and again in the spirit of increasing access to education for these very high demand skills, Udacity is teaming up with Lyft, which will be providing 400 full scholarships (covering the total $800 value) for the Intro program. Applications for those open today, too.

Global Human Capital Report 2017 [World Economic Forum]

On 09/18/2017, in 21st century, adult learning, Artificial Intelligence/Agents/LLMs/and Related, Asia, Australia, Canada, career development, collaboration, communications, corporate / business world, corporate universities / corporate training, creativity, design, economics, education, education reform, Europe, future, game-changing environment, generational differences, global / globalization, heutagogy, higher education, ideas, India, innovation, K-12 related, leadership, learning, learning ecosystem, lifelong learning, pace of change, reinvent, robotics, society, sociology, staying relevant, strategy, student-related, surviving, technology (general), training / L&D, trends, UK, United States, workplace, youth, by Daniel Christian

Global Human Capital Report 2017 — from the World Economic Forum

Excerpt from the Conclusion section (emphasis DSC):

Technological change and its impact on labour markets calls for a renewed focus on how the world’s human capital is invested in and leveraged for social well-being and economic prosperity for all. Many of today’s education systems are already disconnected from the skills needed to function in today’s labour markets and the exponential rate of technological and economic change is further increasing the gap between education and labour markets. Furthermore, the premise of current education systems is on developing cognitive skills, yet behavioural and non-cognitive skills that nurture an individual’s capacity to collaborate, innovate, self-direct and problem-solve are increasingly important. Current education systems are also time-compressed in a way that may not be suited to current or future labour markets. They force narrow career and expertise decisions in early youth. The divide between formal education and the labour market needs to be overcome, as learning, R&D, knowledge-sharing, retraining and innovation take place simultaneously throughout the work life cycle, regardless of the job, level or industry.

Insert from DSC…again I ask:

“Is is time to back up a major step and practice design thinking on the entire continuum of lifelong learning?”

Education delivery and financing mechanisms have gone through little change over the last decades. In many countries, many youth and children may find their paths constrained depending on the type of education they are able to afford, while others may not have access to even basic literacy and learning. On the other hand, many developed world education systems have made enormous increases in spending—with little explicit return. Early childhood education and teacher quality remain neglected areas in many developed and developing countries, despite their proven impact on learning outcomes. Both areas also suffer from lack of objective, global data.

Generational shifts also necessitate an urgent focus by governments on human capital investments, one that transcends political cycles. Ageing economies will face a historical first, as more and more of their populations cross into the 65 and over age group and their workforces shrink further, necessitating a better integration of youth, female workers, migrants and older workers. Many emerging economies face change of a different kind as a very large cohort of the next generation—one that is more connected and globalized than ever before—enters the workforce with very different aspirations, expectations and worldviews than their predecessors.

The expansion of the digital economy is accelerating the presence of a new kind of productive entity, somewhere between human capital and physical capital—robots and intelligent algorithms. As a result, some experts expect a potential reduction in the use of human labour as part of economic value creation while others expect a restructuring of the work done by people across economies but stable or growing overall levels of employment.¹⁹ Yet others have cautioned of the risks to economic productivity of technological reticence at the cost of realizing the raw potential of new technological advancements unfettered.²⁰ While in the immediate term the link between work and livelihoods remains a basic feature of our societies, the uncertainty around the shifts underway poses fundamental questions about the long-term future structure of economies, societies and work. However, for broad-based transition and successful adaptation towards any one of these or other long-term futures, strategic and deep investments in human capital will be even more—not less—important than before.

This week’s announcements/coverage from Apple’s 9/12/17 Special Event.

On 09/14/2017, in Apple, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), computer science, human-computer interaction (HCI), innovation, Natural Language Processing (NLP), platforms, programming, technologies for your home, television, tools, TVs, user experience (UX), vendors, by Daniel Christian

Also see:

Everything Apple Announced — from wired.comby Arielle Pardes

Excerpt:

To much fanfare, Apple CEO Tim Cook unveiled the next crop of iPhones [on 9/12/17] at the new Steve Jobs Theater on Apple’s new headquarters in Cupertino. With the introduction of three new phones, Cook made clear that Apple’s premiere product is very much still evolving. The iPhone X, he said, represents “the future of smartphones”: a platform for augmented reality, a tool for powerful computing, screen for everything. But it’s not all about the iPhones. The event also brought with it a brand new Apple Watch, upgrades to Apple TV, and a host of other features coming to the Apple ecosystem this fall. Missed the big show? Check out our archived live coverage of Apple’s big bash, and read all the highlights below.

iPhone Event 2017 — from techcrunch.com

From DSC:
A nice listing of articles that cover all of the announcements.

Apple Bets on Augmented Reality to Sell Its Most Expensive Phone — from bloomberg.com by Alex Webb and Mark Gurman

Excerpt:

Apple Inc. packed its $1,000 iPhone with augmented reality features, betting the nascent technology will persuade consumers to pay premium prices for its products even as cheaper alternatives abound.

The iPhone X, Apple’s most expensive phone ever, was one of three new models Chief Executive Officer Tim Cook showed off during an event at the company’s new $5 billion headquarters in Cupertino, California, on Tuesday. It also rolled out an updated Apple Watch with a cellular connection and an Apple TV set-top box that supports higher-definition video.
…

Augmented Reality
Apple executives spent much of Tuesday’s event describing how AR is at the core of the new flagship iPhone X. Its new screen, 3-D sensors, and dual cameras are designed for AR video games and other more-practical uses such as measuring digital objects in real world spaces. Months before the launch, Apple released a tool called ARKit that made it easier for developers to add AR capabilities to their apps.

These technologies have never been available in consumer devices and “solidify the platform on which Apple will retain and grow its user base for the next decade,” Gene Munster of Loup Ventures wrote in a note following Apple’s event.

The company is also working on smart glasses that may be AR-enabled, people familiar with the plan told Bloomberg earlier this year.

Meet the iPhone X, Apple’s New High-End Handset — from wired.com by David Pierce

Excerpt:

First of all, the X looks like no other phone. It doesn’t even look like an iPhone. On the front, it’s screen head to foot, save for a small trapezoidal notch taken out of the top where Apple put selfie cameras and sensors. Otherwise, the bezel around the edge of the phone has been whittled to near-nonexistence and the home button disappeared—all screen and nothing else. The case is made of glass and stainless steel, like the much-loved iPhone 4. The notched screen might take some getting used to, but the phone’s a stunner. It goes on sale starting at $999 on October 27, and it ships November 3.
…
If you can’t get your hands on an iPhone X in the near future, Apple still has two new models for you. The iPhone 8 and 8 Plus both look like the iPhone 7—with home buttons!—but offer a few big upgrades to match the iPhone X. Both new models support wireless charging, run the latest A11 Bionic processor, and have 2 gigs of RAM. They also have glass backs, which gives them a glossy new look. They don’t have OLED screens, but they’re getting the same TrueTone tech as the X, and they can shoot video in 4K.

Apple Debuts the Series 3 Apple Watch, Now With Cellular — from wired.com by David Pierce

Ikea and Apple team up on augmented reality home design app — from curbed.com by Asad Syrkett
The ‘Ikea Place’ app lets shoppers virtually test drive furniture

The New Apple iPhone 8 Is Built for Photography and Augmented Reality — from time.com by Alex Fitzpatrick

Excerpt:

Apple says the new iPhones are also optimized for augmented reality, or AR, which is software that makes it appear that digital images exist in the user’s real-world environment. Apple SVP Phil Schiller demonstrated several apps making use of AR technology, from a baseball app that shows users player statistics when pointing their phone at the field to a stargazing app that displays the location of constellations and other celestial objects in the night sky. Gaming will be a major use case for AR as well.

Apple’s new iPhone 8 and iPhone 8 plus will have wireless charging as well. Users will be able to charge the device by laying it down on a specially-designed power mat on their desk, bedside table or inside their car, similar to how the Apple Watch charges. (Competing Android devices have long had a similar feature.) Apple is using the Qi wireless charging standard for the iPhones.

Why you shouldn’t unlock your phone with your face — from medium.com by Quincy Larson

Excerpt:

Today Apple announced its new FaceID technology. It’s a new way to unlock your phone through facial recognition. All you have to do is look at your phone and it will recognize you and unlock itself. At time of writing, nobody outside of Apple has tested the security of FaceID. So this article is about the security of facial recognition, and other forms of biometric identification in general.

Historically, biometric identification has been insecure. Cameras can be tricked. Voices can be recorded. Fingerprints can be lifted. And in many countries?—?including the US?—?the police can legally force you to use your fingerprint to unlock your phone. So they can most certainly point your phone at your face and unlock it against your will. If you value the security of your data?—?your email, social media accounts, family photos, the history of every place you’ve ever been with your phone?—?then I recommend against using biometric identification.

Instead, use a passcode to unlock your phone.

The iPhone lineup just got really compleX — from techcrunch.com by Josh Constine

Apple’s ‘Neural Engine’ Infuses the iPhone With AI Smarts — from wired.com by Tom Simonite

Excerpt:

When Apple CEO Tim Cook introduced the iPhone X Tuesday he claimed it would “set the path for technology for the next decade.” Some new features are superficial: a near-borderless OLED screen and the elimination of the traditional home button. Deep inside the phone, however, is an innovation likely to become standard in future smartphones, and crucial to the long-term dreams of Apple and its competitors.

That feature is the “neural engine,” part of the new A11 processor that Apple developed to power the iPhone X. The engine has circuits tuned to accelerate certain kinds of artificial-intelligence software, called artificial neural networks, that are good at processing images and speech.

Apple said the neural engine would power the algorithms that recognize your face to unlock the phone and transfer your facial expressions onto animated emoji. It also said the new silicon could enable unspecified “other features.”

Chip experts say the neural engine could become central to the future of the iPhone as Apple moves more deeply into areas such as augmented reality and image recognition, which rely on machine-learning algorithms. They predict that Google, Samsung, and other leading mobile-tech companies will soon create neural engines of their own. Earlier this month, China’s Huawei announced a new mobile chip with a dedicated “neural processing unit” to accelerate machine learning.

A survey of 3,000 executives reveals how businesses succeed with AI — from hbr.org by Jacques Bughin, Brian McCarthy, Michael Chui

Excerpt:

The buzz over artificial intelligence (AI) has grown loud enough to penetrate the C-suites of organizations around the world, and for good reason. Investment in AI is growing and is increasingly coming from organizations outside the tech space. And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance.

While it’s clear that CEOs need to consider AI’s business implications, the technology’s nascence in business settings makes it less clear how to profitably employ it. Through a study of AI that included a survey of 3,073 executives and 160 case studies across 14 sectors and 10 countries, and through a separate digital research program, we have identified 10 key insights CEOs need to know to embark on a successful AI journey.

Make no mistake: The next digital frontier is here, and it’s AI. While some firms are still reeling from previous digital disruptions, a new one is taking shape. But it’s early days. There’s still time to make AI a competitive advantage.

IBM and MIT to Pursue Joint Research in Artificial Intelligence, Establish New MIT-IBM Watson AI Lab — from by
IBM plans to make a 10-Year, $240 Million Investment in new lab with MIT to advance AI hardware and software and algorithms

Excerpt:

CAMBRIDGE, Mass., Sept. 7, 2017 /PRNewswire/ — IBM and MIT today announced that IBM plans to make a 10-year, $240 million investment to create the MIT–IBM Watson AI Lab in partnership with MIT. The lab will carry out fundamental artificial intelligence (AI) research and seek to propel scientific breakthroughs that unlock the potential of AI. The collaboration aims to advance AI hardware, software and algorithms related to deep learning and other areas, increase AI’s impact on industries, such as health care and cybersecurity, and explore the economic and ethical implications of AI on society. IBM’s $240 million investment in the lab will support research by IBM and MIT scientists.

The new lab will be one of the largest long-term university-industry AI collaborations to date, mobilizing the talent of more than 100 AI scientists, professors, and students to pursue joint research…

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