analytics

2020 Top 10 IT Issues — from educause.edu
The Drive to Digital Transformation Begins | EDUCAUSE Review Special Report

Excerpt:

Colleges and universities are working to unmake old practices and structures that have become inefficient and are preparing to use technology and data to better understand and support students and to become more student-centric.

They are working to fund technology and to sustainably manage and secure data and privacy. Higher education institutions are applying data and technology to innovate student outcomes and experiences.

The role of the CIO is undergoing its own transformation in order to advance institutional priorities through the use of technology.

The focus in 2020, then, is to simplify, sustain, innovate, and drive to Dx in all of our institutions and places of higher learning.

From DSC:
To me, one of the key roles of today’s collegiate CIO should be to collaborate with the academic side of the house to identify ways to strategically use technologies to significantly lower the cost of obtaining a degree. Higher education affordability is listed as #8. That’s waaaaaay underestimating the issue and another key reason the backlash continues to build against traditional higher education. If things don’t change and a much cheaper — but still effective — means comes along, look out. Students and families are feeling the weight of the gorillas of debt on their back — weight that lasts for decades for many people today. Along these lines, issues involving privacy and data security — while also important to students — are mainly a CYA for colleges and universities. They don’t address the gorillas of debt as much as other solutions might.

Sorry if you don’t want to hear it, but one of the best solutions involves offering a significant amount of 100% online-based offerings. While this was mentioned, you can still get major pushback about this strategy. But you can’t tell me for one second that offering online-based classes is more expensive than offering traditional, face-to-face based classes. Why? What?! How could I possibly assert this?! The answer is quite simple. One just needs to request to review the budget of your Physical Plant Department. That’s why. Check it out if you can — you’ll see what I mean.

Also, though data is important, it won’t save colleges and universities from closing. What are some things that stand a better chance of doing that?! Here are some:

Vision
Developing a culture that supports innovation and a willingness to experiment/change
Finding ways to significantly lower the price of obtaining a degree
Scanning the horizons to see what’s coming down the pike and how that will impact our students’ futures. Then, develop the curriculum to best help our students prepare for their future.

“The CIO’s ‘role at the table’ has evolved to be one that is less about the mechanics of the IT organization and more about how IT can serve as a strategic partner in helping the institution execute its mission.”(source)

How technology and law changes for career development [Ghadawala]

On 01/24/2020, in 21st century, 24x7x365 access, analytics, Artificial Intelligence/Agents/LLMs/and Related, career development, change, changing business models, cloud-based computing / apps / other cloud-related, corporate / business world, Cost of legal services - including access, emerging technologies, innovation, intelligent systems, law schools, legal technologies, legislatures / government / legal, by Daniel Christian

How technology and law changes for career development — from lawtechnologytoday.org by Manan Ghadawala

Excerpt:

But things have been changing in technology and law over the years. Let us look at these developments in technology and law and also see how technology already [is] — and will — impact legal careers.
…
Joni Pirovich from Hall & Wilcox explained, “As technology trends are pervasive across all industries, it’s now incumbent upon law firms to ensure lawyers have a good starting language to interpret technology concepts and how they interact with legal principles.”

The increase in law firm technology did surprise some people. Forbes found out that there was a 713% jump in investments in technology for law firms in 2018—almost 1.63 billion USD—bolstered mostly by the arrival of eDiscovery, which is an electronic method for finding important information specific investigations or suits.

#Automation #MachineLearning #AI #BigData

A.I. breakthroughs in natural-language processing are big for business [Kahn]

On 01/21/2020, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, business, career development, corporate / business world, emerging technologies, Natural Language Processing (NLP), tools, trends, vendors, by Daniel Christian

A.I. breakthroughs in natural-language processing are big for business — from fortune.com by Jeremy Kahn

Excerpt:

Over the past 18 months, though, computer scientists have made huge strides in creating algorithms with unprecedented abilities at a variety of language tasks. What’s more, these new algorithms are making the leap from the lab and into real products at a breakneck pace—already changing the way tech’s biggest players, and many other businesses, operate. The Natural Language Processing (NLP) revolution promises better search engines and smarter chatbots and digital assistants. It could lead to systems that automatically analyze—and maybe even compose— legal documents and medical records. But some believe the NLP revolution will do far more.

These are the most in-demand job skills in 2020, according to LinkedIn — from cnbc.com by Vicky McKeever
Blockchain is the most in-demand job skill in 2020, says LinkedIn

The Future of Lawyers: Legal Tech, AI, Big Data And Online Courts — from forbes.com by Bernard Marr

Excerpts:

In his brand new book Online Courts and the Future of Justice, Richard argues that technology is going to bring about a fascinating decade of change in the legal sector and transform our court system. Although automating our old ways of working plays a part in this, even more, critical is that artificial intelligence and technology will help give more individuals access to justice.
…
The first generation is the idea that people who use the court system submit evidence and arguments to the judge online or through some form of electronic communication.
…
The second generation of using technology to transform the legal system would be what Richard calls “outcome thinking” to use technology to help solve disputes without requiring lawyers or the traditional court system.
…
Some of the biggest obstacles to an online court system are the political will to bring about such a transformation, the support of judges and lawyers, funding, as well as the method we’d apply. For example, decisions will need to be made whether the online system would be used for only certain cases or situations.

Ultimately, we have a grave access-to-justice problem. Technology can help improve our outcomes and give people a way to resolve public disputes in ways that previously weren’t possible. While this transformation might not solve all the struggles with the legal system or the access-to-justice issue, it can offer a dramatic improvement.

8 AI trends we’re watching in 2020 [Magoulas ]

On 01/15/2020, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, cloud-based computing / apps / other cloud-related, corporate / business world, corporate universities / corporate training, data related items, emerging technologies, learning, lifelong learning, staying relevant, training / L&D, trends, vendors, workplace, by Daniel Christian

Excerpts:

We see the AI space poised for an acceleration in adoption, driven by more sophisticated AI models being put in production, specialized hardware that increases AI’s capacity to provide quicker results based on larger datasets, simplified tools that democratize access to the entire AI stack, small tools that enables AI on nearly any device, and cloud access to AI tools that allow access to AI resources from anywhere.

To fully take advantage of AI technologies, you’ll need to retrain your entire organization.

DC: Precursor to a next gen learning platform…? Another piece is falling into place.

On 01/11/2020, in 21st century, 24x7x365 access, adult learning, analytics, Artificial Intelligence/Agents/LLMs/and Related, cloud-based computing / apps / other cloud-related, communities of practice, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, Daniel S. Christian, digital learning, digital storytelling, disruption, education, education reform, education technology, educational games / serious games, emerging technologies, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, learner profiles, learning, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, lifelong learning, marketplaces, microlearning, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, Natural Language Processing (NLP), New "Amazon.com" of Higher Education, online learning, online media, online tutoring, personalized/customized learning, platforms, simulations, smart/connected TV, social learning / networks, society, staying relevant, streams of content, student-related, surviving, technologies for your home, tools, training / L&D, trends, United States, universities, usability, user experience (UX), using teams, vendors, videoconferencing, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, voice recognition / voice enabled interfaces, web-based collaboration, webinars, youth, by Daniel Christian

DC: Precursor to a next gen learning platform…? I think it's one of the pieces of the puzzle that's coming together.

Google just revealed that 500M people around the world are using Google Assistant.https://t.co/6uHXUUIYVb #AI #global #NLP #InstructionalDesign #learning pic.twitter.com/hSp0sa79k3

— Daniel Christian (@dchristian5) January 11, 2020

Legal Tech’s Predictions for Artificial Intelligence in 2020 — from law.com by Zach Warren
We may not have robot lawyers, but lawyers and technologists agree that artificial intelligence will have a major impact on the legal profession in 2020.

Excerpts:

Alex Babin, CEO, Zero: “The biggest gains from automating legal practices will be time saved and improved workflow efficiencies as the AI ‘takes over’ more laborious tasks including litigation support, email, e-discovery, and the use of databases for case management. Lawyers will begin to trust in this process, letting AI perform these basic tasks such as auto-filing document and email for compliance. AI will enhance corporate and regulatory reporting and improves contract creation and management.”

Scott Forman, shareholder, Littler Mendelson and founder of Littler CaseSmart and Littler onDemand: “Data analytics and AI have already fundamentally changed the delivery of legal services, but I expect 2020 to bring a greater understanding of how these technologies enhance, rather than overtake, the work of lawyers. While robots and technology will never replace lawyers, they provide data and insight enabling lawyers to do their jobs faster and better. This includes automating aspects of the legal process—so that lawyers can focus on top-of-the-pyramid work—as well as synthesizing and serving up information that guides litigation strategy, identifies potential areas of risk and moves toward predicting legal outcomes.”

Trends to Watch in 2020

On 12/27/2019, in analytics, Artificial Intelligence/Agents/LLMs/and Related, Blockchain, career development, cloud-based computing / apps / other cloud-related, computer science, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, emerging technologies, entrepreneurship, ethics, future, health, human-computer interaction (HCI), innovation, intelligent systems, internet, law schools, legislatures / government / legal, morals/values, Natural Language Processing (NLP), pace of change, platforms, professional development, programming, the downsides of how people use tech, tools, training / L&D, trends, UK, United States, voice recognition / voice enabled interfaces, by Daniel Christian

7 Artificial Intelligence Trends to Watch in 2020 — from interestingengineering.com by Christopher McFadden

Excerpts:

Per this article, the following trends were listed:

Computer Graphics will greatly benefit from AI
Deepfakes will only get better, er, worse
Predictive text should get better and better
Ethics will become more important as time goes by
Quantum computing will supercharge AI
Facial recognition will appear in more places
AI will help in the optimization of production pipelines

Also, this article listed several more trends:

According to sources like The Next Web, some of the main AI trends for 2020 include:

The use of AI to make healthcare more accurate and less costly
Greater attention paid to explainability and trust
AI becoming less data-hungry
Improved accuracy and efficiency of neural networks
Automated AI development
Expanded use of AI in manufacturing
Geopolitical implications for the uses of AI

Artificial Intelligence offers great potential and great risks for humans in the future. While still in its infancy, it is already being employed in some interesting ways.

According to sources like Forbes, some of the next “big things” in technology include, but are not limited to:

Blockchain
Blockchain As A Service
AI-Led Automation
Machine Learning
Enterprise Content Management
AI For The Back Office
Quantum Computing AI Applications
Mainstreamed IoT

Also see:

Artificial intelligence predictions for 2020: 16 experts have their say — from verdict.co.uk by Ellen Daniel

Excerpts:

Organisations will build in processes and policies to prevent and address potential biases in AI
Deepfakes will become a serious threat to corporations
Candidate (and employee) care in the world of artificial intelligence
AI will augment humans, not replace them
Greater demand for AI understanding
Ramp up in autonomous vehicles
To fully take advantage of AI technologies, you’ll need to retrain your entire organisation
Voice technologies will infiltrate the office
IT will run itself while data acquires its own DNA
The ethics of AI
Health data and AI
AI to become an intrinsic part of robotic process automation (RPA)
BERT will open up a whole new world of deep learning use cases

The hottest trend in the industry right now is in Natural Language Processing (NLP). Over the past year, a new method called BERT (Bidirectional Encoder Representations from Transformers) has been developed for designing neural networks that work with text. Now, we suddenly have models that will understand the semantic meaning of what’s in text, going beyond the basics. This creates a lot more opportunity for deep learning to be used more widely.

Coming down the pike: A next generation, global learning platform [Christian]

On 12/19/2019, in 21st century, 24x7x365 access, A/V -- audio/visual, active learning, adult learning, analytics, Artificial Intelligence/Agents/LLMs/and Related, assessment, attention, blended learning, Bring your own device (BYOD), business side of he, career development, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communities of practice, community colleges, competency-based learning/education, consortiums, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, Cost of legal services - including access, credentialing, dangers of the status quo, Daniel S. Christian, data related items, digital audio, digital learning, digital storytelling, disruption, distance education, e-publishing related items (EPUB and more), education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, entrepreneurship, formal learning, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, informal learning, innovation, intelligent systems, intelligent tutoring, internet, languages and translation, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, library / librarians, lifelong learning, media/film, microlearning, mobile technologies, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, Natural Language Processing (NLP), New "Amazon.com" of Higher Education, new business models, online learning, online media, online tutoring, pace of change, participation, passions, personalized/customized learning, platforms, professional development, reinvent, second screen apps, simulations, smart/connected TV, social learning / networks, society, staying relevant, streams of content, student-related, surviving, teaching & learning, technologies for your home, telecommunications, telepresence, television, tools, training / L&D, universities, user experience (UX), using teams, videoconferencing, vision/possibilities, web-based collaboration, webinars, workplace, by Daniel Christian

From DSC:
Though we aren’t quite there yet, the pieces continue to come together to build a next generation learning platform that will help people reinvent themselves quickly, efficiently, constantly, and cost-effectively.

2019 AI report tracks profound growth [Klein]

On 12/16/2019, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, Asia, Australia, bots, Canada, career development, colleges, community colleges, computer science, ethics, Europe, faculty, higher education, India, morals/values, platforms, society, student-related, the downsides of how people use tech, United States, by Daniel Christian

2019 AI report tracks profound growth — from ide.mit.edu by Paula Klein

Excerpt:

Until now “we’ve been sorely lacking good data about basic questions like ‘How is the technology advancing’ and ‘What is the economic impact of AI?’ ” Brynjolfsson said. The new index, which tracks three times as many data sets as last year’s report, goes a long way toward providing answers.

…

Education

At the graduate level, AI has rapidly become the most popular specialization among computer science PhD students in North America. In 2018, over 21% of graduating Computer Science PhDs specialize in Artificial Intelligence/Machine Learning.
Industry is the largest consumer of AI talent. In 2018, over 60% of AI PhD graduates went to industry, up from 20% in 2004.
In the U.S., AI faculty leaving academia for industry continues to accelerate, with over 40 departures in 2018, up from 15 in 2012 and none in 2004.

In the U.S., #AI faculty leaving #academia for industry continues to accelerate, with over 40 departures in 2018, up from 15 in 2012 and none in 2004.

19 striking findings from 2019 [pewresearch.org; Gramlich]

On 12/15/2019, in analytics, data related items, global / globalization, Google, history, journalism, platforms, political science, society, United States, by Daniel Christian

19 striking findings from 2019 — from pewresearch.org by John Gramlich

Excerpt:

Every year, Pew Research Center publishes hundreds of reports, blog posts, digital essays and other studies on a wide range of topics, from the demographic and political changes that are reshaping the United States to the attitudes and experiences of people in dozens of other countries. At the end of each year, we compile a list of some of our most noteworthy findings. Here are 19 striking findings from our research this year…

…
A majority of Americans do not think it is possible to go about daily life without corporate and government entities collecting information about them. Americans widely believe at least some of their online and offline activities are being tracked and monitored by companies and the government. It is such a common condition of modern life, in fact, that roughly six-in-ten U.S. adults say they don’t think it is possible to go through daily life without having data collected about them by companies (62% say this) or the government (63%).

Read the other posts in our striking findings series:

For those who craft narratives with data, consider subscribing to this stream of content [Christian]

On 12/12/2019, in analytics, blogs / blogging / vlogging, business, communications, corporate / business world, Daniel S. Christian, data related items, design, digital storytelling, graphics, law schools, productivity / tips and tricks, professional development, RSS, story, storytelling, streams of content, by Daniel Christian

Evergreen Data Visualization — from stephanieevergreen.com; with thanks to Mr. Pat Bailey for his post on LinkedIn.com about this resource

From DSC:
If you are using RSS feeds along with a product like Feedly, it might be worth subscribing to the stream of content originating at stephanieevergreen.com/blog/. I appreciated her designs in crafting/relaying narratives via the data that she has worked with.

Here’s an example posting:

The Jobs of Tomorrow: LinkedIn’s 2020 Emerging Jobs Report — from blog.linkedin.com by Guy Berger

Excerpt:

Here’s what you should know about this year’s emerging jobs.

Artificial intelligence (AI) continues to make a strong showing on our Emerging Jobs lists, which is no surprise.
Professionals are on the move, likely a result of factors like housing costs, political and regulatory change, or more flexibility with remote work opportunities.
Demand for soft skills is likely to increase as automation becomes more widespread. Skills like communication, creativity, and collaboration are all virtually impossible to automate…

Also see these reports:

Online learning is here to stay.
The multibillion-dollar e-learning industry is taking off, and it’s staffing up to prepare. LinkedIn data shows the industry is snapping up both sales and tech talent, indicating continued customer demand for these types of solutions.

2019 study of undergraduate students & information technology [educause]

On 12/03/2019, in accessibility / UDL, active learning, adjunct faculty, adult learning, analytics, attention, blended learning, CMS/LMS, colleges, community colleges, corporate universities / corporate training, Daniel S. Christian, data related items, digital learning, education technology, engagement / engaging students, face-to-face, faculty, flipping -- inverted learning, formal learning, higher education, hybrid learning, instructional design, interactivity, internet, IT in HE, learning, learning ecosystem, learning preferences, online learning, pedagogy, platforms, student teaching/teacher education, student-related, teaching & learning, teaching online, training / L&D, United States, universities, by Daniel Christian

2019 study of undergraduate students & information technology — from library.educause.edu

Excerpts:

Drawing on survey data from more than 40,000 students across 118 US institutions, this report highlights a number of important findings related to students’ technology preferences, supports, and experiences, with the goal of aiding technology and higher education professionals in improving student learning experiences and success.
…
But they want to be more than in-class spectators:

“I want my professors to stop reading PowerPoint slides word-for-word off of a screen, and to start using the technology at hand to create a different kind of lecture that will engage their students in the learning process.”
“I’d love for there to be more interactive polling and questions during class. Even though I don’t like the idea of being in lecture every day, that would keep me more engaged if the instructors were more dynamic with their tech use.”
“Integrate [technology] more into lectures. It’s very difficult to sit and watch you talk. Technology can be so beneficial to learning if used in the right ways to enhance and complement lectures. Use collaborative quizzes (Kahoot, etc.), let us research in class, etc.”
“Provide more online learning tools such as interactive lectures where people on laptops or tablets can also engage with the material being presented.”

Figure 2. Student learning environment preferences for specific course-related activities and assignments

Recommendations

Leverage analytics to gain a greater understanding of the student demographics that influence learning environment preferences.
Continue to promote online success tools and provide training to students on their use through orientations and advisement sessions.
Expand efforts to improve Wi-Fi reliability in campus housing and outdoor spaces.
Allow students to use the devices that are most important to their academic success in the classroom.
Establish a campus community to address accessibility issues and give “accessibility evangelists” a seat at the table.

From DSC:
Well students…you might find that you have a major surprise ahead of you — as a significant amount of your future learning/training will take place completely online. Go ask some folks who have graduated about their onboarding experiences. Then go ask people who have been in the workplace for over a decade. You’ll see what I mean.

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