user experience (UX)

ECAR Study of the Technology Needs of Students with Disabilities, 2020 — from er.educause.edu by Dana Gierdowski and Joseph Galanek
Technology in higher education can be both an aid and a challenge for students with disabilities. Institutions and instructors can take steps to ensure that these students have equitable access, and those same measures can help all students, particularly during the era of emergency remote teaching.

Excerpt (emphasis DSC):

We asked students, “What is ONE thing you would like your instructors to do with technology to enhance your academic success?” In our analysis of their responses, we identified two overarching themes, as well as prominent patterns within those themes:

Online Access to Materials and Resources
- Class notes and slides
- Assignments, tests, and quizzes
- Recorded lectures
- The LMS and the user experience
Teaching with Technology
- Mobile devices in the classroom
- Training students and faculty in using technology
- Multiple methods of presenting course materials
- Engagement through the use of technology

Read full report: PDF | HTML

Access other materials: Executive Summary | Infographic

Also see:

Higher Ed Needs a Long-Term Plan for Virtual Learning [DeVaney, Shimshon, Rascoff, & Maggioncalda]

On 05/20/2020, in 21st century, 24x7x365 access, adjunct faculty, adult learning, collaboration, colleges, community colleges, content development, aggregation, repositories, cost of getting a degree, dangers of the status quo, Daniel S. Christian, digital learning, distance education, education, education technology, elearning, engagement / engaging students, face-to-face, future of higher education, game-changing environment, generational differences, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, IT in HE, law schools, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, more voice more choice more control, new business models, online learning, online media, online tutoring, personalized/customized learning, platforms, reinvent, society, staying relevant, student-related, surviving, teaching & learning, teaching online, technologies for your home, technology (general), tools, traditional / tradition, United States, universities, user experience (UX), vision/possibilities, web-based collaboration, by Daniel Christian

Higher Ed Needs a Long-Term Plan for Virtual Learning — from Harvard Business Review by James DeVaney, Gideon Shimshon, Matthew Rascoff, and Jeff Maggioncalda

Excerpts:

The staggering impact of Covid-19 on education systems around the world is unlike anything we have seen in the post-war era. More than 1.6 billion students have been affected, representing over 91% of all students in the world. Unsurprisingly, demand for online learning has skyrocketed. In the last 30 days, there were 10.3 million enrollments in courses on Coursera, up 644% from the same period last year.
…
As the emergency subsides but normal fails to return, higher ed institutions need to do more. There’s a good likelihood that virtual learning — in some capacity — will need to be a part of education for the foreseeable future. Higher ed institutions need a response framework that looks beyond the immediate actions. They have to prepare for an intermediate period of transition and begin future-proofing their institutions for the long term.

Extending XR across Campus [educause]

On 05/20/2020, in 21st century, Augmented Reality (AR), higher education, human-computer interaction (HCI), learning, learning ecosystem, learning hubs & pods & microschooling, learning spaces, participation, student-related, teaching & learning, tools, United States, universities, user experience (UX), vendors, XR - extended reality, by Daniel Christian

Extending XR across Campus [educause]

From DSC:
When reading the article below…Wayne Gretzky’s quote comes to mind here:

The legal industry needs to skate to where the puck is going to be.

ANALYSIS: The New Normal—Law Firms May Never Be the Same — from news.bloomberglaw.comby Sara Lord

Excerpt:

In our recent 2020 Legal Operations Survey, Bloomberg Law asked organizations including law firms, corporations, non-profit organizations, and academic institutions, a number of questions relating to their use of data and metrics. Included in our survey were questions relating to whether law firms measure the value of legal operations and legal technology. Responses indicated that two-thirds of law firms measure legal operations value and nearly one-quarter of law firms using legal technologies measure the value of that legal technology.

DC: Ouch! Likely a major game-changer — esp given the current landscape of #HigherEducation. [Christian]

On 05/07/2020, in 21st century, 24x7x365 access, A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, career development, change, changing business models, colleges, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, dangers of the status quo, Daniel S. Christian, design, digital audio, digital learning, digital video, disruption, distance education, education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, experimentation, future, future of higher education, game-changing environment, generational differences, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, law schools, leadership, learner profiles, learning, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, new business models, online learning, online media, online tutoring, pace of change, platforms, reinvent, remote teaching and learning, society, staying relevant, strategy, student-related, surviving, teaching & learning, teaching online, tools, traditional / tradition, training / L&D, United States, universities, user experience (UX), vendors, vision/possibilities, youth, by Daniel Christian

DC: Ouch! Likely a *major game-changer* — esp given the current landscape of #HigherEducation. If traditional institutions of higher ed want to survive, they better take #onlinelearning far more seriously & research/develop excellent learning experiences.https://t.co/ijmorKMbTv

— Daniel Christian (@dchristian5) May 6, 2020

From DSC:
Readers of this blog will know that I’m a big fan of online learning. That said, I realize it’s not for everyone. Our son, who is studying to become an actor, hates it.

Given:

our current technological tools, setups, and infrastructures
the ways that we are used to doing things
our past and current educational systems
and folks’ learning preferences

…it’s hard to do some things online. I get it.

That said, I wouldn’t rule out the further significant growth and development of online-based learning experiences by any stretch of the imagination. The Coronavirus will force traditional institutions of higher education (plus many K-12 school systems as well as corporate training programs) to invest much more aggressively in the research and development of online-based learning experiences. And with AI-based tools like Otter.AI, our future virtually/digitally-based learning ecosystems could be very powerful indeed.

As but one example, consider that AI technologies — as unseen but present participants in future videoconferencing calls — will “listen” to the conversation and likely provide us with a constantly updating sidebar that will consist of beneficial resources such as:

relevant research
websites
journal articles
blog postings
former team conversations
etc.

The output from that sidebar will likely be able to be saved /downloaded just like we do with transcripts of chat sessions. The available options for such a service will be customizable, and filtering mechanisms can be turned on, or off, or be adjusted.

All of that said, it IS time to reduce the investments that are being used to create new athletic facilities and/or other new physical buildings. And it’s time to start reallocating those millions of dollars of investments into creating/developing highly-effective online-based learning experiences.

Don’t get me wrong. Going to campus is an ideal learning experience, and I hope that for everyone out there. But if the current trends continue — especially the increasing costs of obtaining a degree — that won’t be an option for a growing number of people (especially with the aftermath/ripple effects of the Coronavirus on our society).

#CostOfObtainingADegree #StudentRelated #AI #InstructionalDesign #IntelligentSystems #IntelligentTutoring #FutureOfHigherEducation #Innovation #LearningEcosystems #HigherEducation #Change #NewBusinessModels #Reinvent #StayingRelevant #Surviving

Accessibility-related features from Apple

On 04/26/2020, in A/V -- audio/visual, accessibility / UDL, adult learning, Apple, assistive technologies, colleges, community colleges, digital audio, education, education technology, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), innovation, interactivity, interface design, IT in HE, K-12 related, law schools, learning, multimedia, neurodivergent/special needs, platforms, productivity / tips and tricks, psychology, remote teaching and learning, student teaching/teacher education, student-related, teachers, teaching & learning, teaching online, technology (general), tools, United States, usability, user experience (UX), user interface design, vendors, voice recognition / voice enabled interfaces, youth, by Daniel Christian

Accessibility-related features from Apple

K-12 education in America: The quickly moving train that stops for no one! [Christian]

On 04/24/2020, in assessment, dangers of the status quo, Daniel S. Christian, education, education reform, homeschooling/homeschoolers, ideas, K-12 related, learner profiles, learning, learning ecosystem, Learning from the Living [Class] Room, learning preferences, lifelong learning, love of learning, more voice more choice more control, motivation, neurodivergent/special needs, parents/guardians, participation, personalized/customized learning, platforms, policy, reinvent, society, student teaching/teacher education, student-related, surviving, teachers, teaching & learning, technologies for your home, traditional / tradition, trends, United States, user experience (UX), vision/possibilities, youth, by Daniel Christian

From DSC:
NOTE: The K-12 education system that I’m talking about in this posting is the pre-COVID-19 education system.

What Cory Henwood describes here…

The paradigm of one -- as described by Cory Henwood

…is what I describe as the quickly moving K-12 education train that stops for no one!

K-12 education in America is a like a quickly moving train that stops for no one.

(image source)

This becomes especially troublesome for those on either side of the 80% bell curve. I know about this, as one of our daughters has been living through this phenomenon for years. We are seriously considering homeschooling for her as we want her learning experiences to be more positive ones for her. We want to provide more choice, more control for what she wants to learn about — and the pace at which she can go through those experiences. We want there to be more joy in her learning experiences. This will hopefully help her build more positive perspectives about learning in general.

This is not a mute issue…nor is this a topic that’s focused on just students with special needs. In fact, this topic is relevant to every single student in America — as everyone is now required to be lifelong learners these days. Grades need to diminish in importance. The enjoyment of learning needs to rise.

Note: There were some times in public and charter schools that provided courses and topics of great interest to her, and provided some great joy to her. Plus, there were some incredibly-dedicated teachers and staff that created a team around our daughter. I’m very grateful for them and for their efforts. But positive learning experiences were becoming too few and too far between. The train left the station *for everyone* at such-and-such a time, and stopped *for everyone* at such and such a time. The education system required that she and her classmates move at a certain (high) speed — regardless of their mastery of the content. Teachers know what I’m talking about here…big time.

We need to get to what Cory discusses about when he discusses competency-based education.

We need to get to what Cory discusses about competency-based education.

Plus, we need to get to a place where there is:

10 ways COVID-19 could change office design — from weforum.org by Harry Kretchmer

“Think road markings, but for offices. From squash-court-style lines in lobbies to standing spots in lifts, and from circles around desks to lanes in corridors, the floors and walls of our offices are likely to be covered in visual instructions.”

From DSC:
After reading the above article and quote, I wondered..rather than marking up the floors and walls of spaces, perhaps Augmented Reality (AR) will provide such visual instructions for navigating office spaces in the future. Then I wondered about other such spaces as:

Learning spaces
Gyms
Retail outlets
Grocery stores
Restaurants
Small businesses
Other common/public spaces

Virtual classroom engagement tactics for COVID-19 pandemic — from learningsolutionsmag.com by Bill Brandon

Excerpts:

In the two previous articles in this series (see “ICYMI” at the end of this article), I listed 10 resources for virtual classroom design and delivery, published in the past in Learning Solutions. In this article, I wrap up the series with an additional five that are more tactical in nature.
…
Tips for great delivery in the virtual classroom
Five Essential Skills for Virtual Classroom Facilitators: Cindy Huggett discusses “five key competencies” for virtual classroom delivery that she has identified in her research and through experience. Mastering these skills is essential to facilitating live virtual classroom sessions that are engaging, polished, and professional. Karen Hyder gives tips for “owning your message” through practice and preparation that will ensure authentic delivery.

Great example of the use of teams at Virginia Tech!

On 04/17/2020, in art, collaboration, colleges, community colleges, content development, aggregation, repositories, creativity, data related items, design, graphics, higher education, innovation, library / librarians, teaching & learning, United States, universities, usability, user experience (UX), using teams, by Daniel Christian

Making complex data approachable through art and information design — from vtnews.vt.edu

Excerpt:

Michael Stamper, University Libraries at Virginia Tech’s data visualization designer, plays a unique role in the research process by transforming faculty and student clients’ complex research data into vibrant, interactive, and dynamic visualizations to better communicate their findings to a broad audience.

Achieving a quick “Pair & Share” method of teaching using the Cisco Webex Meeting Center [Christian]

On 04/07/2020, in active learning, adjunct faculty, adult learning, cloud-based computing / apps / other cloud-related, collaboration, colleges, communications, community colleges, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital learning, education, education technology, engagement / engaging students, faculty/staff, ideas, innovation, instructional design, interactivity, internet, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, online learning, participation, pedagogy, platforms, productivity / tips and tricks, professional development, social learning / networks, student-related, teachers, teaching & learning, teaching online, technologies for your home, telecommunications, tools, universities, usability, user experience (UX), user interface design, vendors, videoconferencing, virtual K-12 schools, webinars, by Daniel Christian

From DSC:
The “Pair & Share” method allows students to find a fellow student to talk about the question/topic at hand. Then, depending upon time and your learning objectives/lesson plans, some students can report back to the larger classroom about what they discussed. In the digital, synchronous realm, one can achieve this with private chat rooms — given that you’ve changed a setting to allow this to occur. Posting the pairings ahead of time should help establish a quick, smooth transition.

(The graphic below is for the Cisco Webex Meeting Center on a MacBook Pro).

“Some healthcare providers had dabbled in this before COVID-19, but the interest has increased now that social distancing is mandated in many areas.”

DC: And, hopefully, #telelegal won’t be too far behind #telemedicine / #virtualhealth https://t.co/1Wv9uvv7Kj

— Daniel Christian (@dchristian5) April 7, 2020

Excerpt:

5. Telemedicine
Have you received the emails from your healthcare professionals that they are open for telemedicine or virtual consultations? To curb traffic at hospitals and other healthcare practitioners’ offices, many are implementing or reminding their patients that consultations can be done through video. Rather than rush to the doctor or healthcare center, remote care enables clinical services without an in-person visit. Some healthcare providers had dabbled in this before COVID-19, but the interest has increased now that social distancing is mandated in many areas.

The shift to remote learning: The human element — from insidehighered.com by Doug Lederman & Company

The current response is triage. We are adapting to maintain as much of the familiar learning and community engagement as we can in the short term. Yes, we should adopt the technologies and strategies that support effective online learning. To that end, we will benefit from the excellent prior work of online education researchers. Right now, we need the simplest and most effective methods for our students to achieve the resolution they desire, as we seek to sustain the community and connections we have formed in residence.

It’s one thing to do this online when you are already starting from that premise — where your community has self-selected for that environment. It’s quite another when your community hasn’t.

Kristen Eshleman

Making change in higher ed is typically a daunting prospect because of these silos, but they have been broken down now in ways that I hope will be long lasting and will lead to effective responses, programs, policies and networks in the future.

Joshua R. Eyler

It will be interesting to see if this embrace of flexibility sparks a broader shift in higher education. For too long we have mistaken rigor for academic integrity when in fact, from a definitional standpoint, rigor simply means rigidity, severity and harshness — the exact opposite of the flexibility we so need during this crisis.

Penelope Adams Moon

A solid “Remote Teaching” page from Utah State University

7/
Our #remoteteaching page was influenced in part by: @actualham, @joshua_r_eyler, @ToddZakrajsek, @ThomasJTobin, @karenraycosta, @brocansky, @BarbiHoneycutt, @LangOnCourse, @shannonriggs, @Katie__Linder https://t.co/OZbBEKOtUB pic.twitter.com/0nYgle7p1h

— Travis N Thurston, PhD ?? (@travesty328) April 4, 2020

DC: Hmmm…regarding #telelegal, I keep wondering how it will be impacted by what’s occurring with #telemedicine …?

“The FCC has developed/approved a $200 million program to fund telehealth services and devices for medical providers…”https://t.co/J8U858rXYU #legal

— Daniel Christian (@dchristian5) April 3, 2020

FCC enacts $200M telehealth initiative to ease COVID-19 burden on hospitals — from techcrunch.com by Devin Coldewey

Excerpt:

The FCC has developed and approved a $200 million program to fund telehealth services and devices for medical providers, just a week or so after the funding was announced. Hospitals and other health centers will be able to apply for up to $1 million to cover the cost of new devices, services and personnel.

The unprecedented $2 trillion CARES Act includes heavy spending on all kinds of things, from direct payments to out-of-work citizens to bailouts for airlines and other big businesses. Among the many, many funding items was a $200 million earmarked for the FCC with which it was instructed to improve and subsidize telehealth services around the country.

Also see:

#telehealth | #telemedicine | #telelegal

Learning Ecosystems

Virtual classroom engagement tactics for COVID-19 pandemic [Brandon]

And, hopefully, #telelegal won’t be too far behind #telemedicine / #virtualhealth [Christian]

I keep wondering how #telelegal will be impacted by what’s occurring with #telemedicine…? [Christian]

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