technology (general)

Clio’s Legal Trends Report 2020: A Look Into the Future of Law [Psiharis]

On 12/22/2020, in game-changing environment, ideas, innovation, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, technology (general), workplace, by Daniel Christian

Clio’s Legal Trends Report 2020: A Look Into the Future of Law — from legaltalknetwork.com by George Psiharis
Clio COO George Psiharis talks through this year’s trends and the sweeping transformative effect COVID-19 has had on the legal profession.

Excerpts:

The legal world has made more forward progress since the start of the pandemic than many expected it could do in a decade. Lawyers formerly resistant to technology suddenly found themselves with no choice but to adapt and embrace digital-friendly legal practice. For a closer look at how these changes are playing out in the profession, Sharon Nelson and John Simek talk with George Psiharis about Clio’s 2020 Legal Trends Report. They discuss who is weathering pandemic-era shifts most effectively, the mass movement to cloud-based services, the importance of focusing on customer experience, and which COVID-era changes will likely carry on beyond the pandemic. George Psiharis is chief operating officer at Clio.

Mentioned in This Episode

The product-market-fit problem is one characterized by a business—or industry—delivering a product that is out of sync with market demand. The issue manifests itself in the form of a massive latent market for legal services, where the majority of those needing legal help don’t get it—which is also a missed opportunity for law firms. Recent studies show: 77% of legal problems don’t receive legal help¹, and 86% of civil legal problems faced by low-income individuals receive either inadequate or no legal help at all².

Trends 2021: Three Scenes from the Future [Frog]

On 12/18/2020, in collaboration, communications, emerging technologies, experimentation, face-to-face, future, game-changing environment, generational differences, human-computer interaction (HCI), ideas, innovation, intelligent systems, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, marketing/social marketing, marketplaces, online learning, platforms, society, technology (general), telecommunications, telelegal, telemedicine / telehealth / virtual health, telepresence, tools, trends, user experience (UX), vendors, Virtual Reality (VR) / worlds / learning, vision/possibilities, web-based collaboration, workplace, XR - extended reality, by Daniel Christian

Trends 2021: Three Scenes from the Future — from frogdesign.com

Excerpt:

This year, we decided to lean into this unreality. For our tenth annual Trends list, we asked frogs to not only imagine the societal and technological shifts that will impact our future, but to project the future worlds these shifts will create. From perspectives on the accelerated adoption of remote work, to visions of distorted realities and changing consumer behaviors, we’re sharing different possible views of 2021 and beyond—and the products, services and experiences that will shape our future worlds.

Survey: Employee Success is Becoming Increasingly Dependent on Automation Skills

On 12/04/2020, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, business, career development, change, corporate / business world, emerging technologies, society, staying relevant, surviving, technology (general), trends, United States, vendors, workplace, by Daniel Christian

Survey: Employee Success is Becoming Increasingly Dependent on Automation Skills — from uipath.com by Toni Iafrate; with thanks to Ryan Craig for this resource

Excerpt:

Since the start of the pandemic in particular, digital adoption has accelerated to solve for evolving market conditions, new customer needs and changed employee circumstances. In fact, a new McKinsey study found that 85% of C-suite executives reported a significant acceleration of digitization and automation during the pandemic in an effort to stay agile and maintain continuity amid business disruptions.

Best Month Of Code 2020 Coding Kit Products — from techlearning.com by Luke Edwards
The best kits to get the most out of the Month of Code 2020

The Dice Q3 Tech Job Report | Tech Hiring and COVID-19: What You Need to Know

On 11/11/2020, in 21st century, 24x7x365 access, adult learning, Artificial Intelligence/Agents/LLMs/and Related, career development, cloud-based computing / apps / other cloud-related, colleges, community colleges, computer science, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, credentialing, curriculum, Daniel S. Christian, digital learning, distance education, elearning, emerging technologies, entrepreneurship, future, future of higher education, game-changing environment, global, higher education, ideas, informal learning, innovation, intelligent systems, intelligent tutoring, internet, IT in HE, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, microlearning, Microsoft, mobile technologies, more voice more choice more control, online learning, online media, online tutoring, personalized/customized learning, platforms, professional development, programming, social learning / networks, society, staying relevant, streams of content, technologies for your home, technology (general), telepresence, television, tools, training / L&D, trends, TVs, United States, universities, vendors, videoconferencing, virtual tutoring, web-based collaboration, workplace, by Daniel Christian

The Dice Q3 Tech Job Report: Tech Hiring and COVID-19: What You Need to Know — from techhub.dice.com
The report, issued quarterly by Dice, provides exclusive statistics and analysis on the tech hiring landscape, including top cities and states, top employers and the most sought-after skills and occupations.

From DSC:
One can quickly see how valuable this information would be as a data feed into an AI-based, next-generation learning platform.

The platform would connect the marketable skills with the courses, websites, blogs, RSS feeds/streams of content, etc. that would help a learner quickly and affordably build such in-demand skills. Given the shortening half-lives of many kinds of information, such a service is needed desperately…especially now with the impact of the Coronavirus.

Also relevant: See how ISTE built its upcoming virtual event!

On-demand recordings available for the 11th Annual ASU+GSV Summit

On 10/19/2020, in 24x7x365 access, active learning, adjunct faculty, adult learning, Artificial Intelligence/Agents/LLMs/and Related, business side of he, change, colleges, communities of practice, community colleges, corporate / business world, corporate universities / corporate training, credentialing, digital audio, digital learning, digital storytelling, digital video, distance education, education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, experimentation, face-to-face, faculty/staff, game-changing environment, global, higher education, ideas, innovation, instructional design, K-12 related, law schools, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, multimedia, new business models, new media literacies, online learning, pedagogy, personalized/customized learning, platforms, productivity / tips and tricks, professional development, remote teaching and learning, society, student-related, teachers, teaching & learning, teaching online, technologies for your home, technology (general), traditional / tradition, training / L&D, trends, United States, universities, vendors, vision/possibilities, workplace, XR - extended reality, by Daniel Christian

Connectivity gap persists for at least 300K California students [De La Rosa]

On 10/18/2020, in dangers of the status quo, distance education, education, education reform, education technology, K-12 related, Learning from the Living [Class] Room, online learning, parents/guardians, political science, society, student-related, surviving, technologies for your home, technology (general), telecommunications, United States, youth, by Daniel Christian

Connectivity gap persists for at least 300K California students — from educationdive.com by Shawna De La Rosa

Dive Brief:

California school districts are required to provide both devices and high-speed internet connection to any student learning from home, but between 300,000 and 1 million remain disconnected, EdSource reports. A backlog of computer orders and weak broadband infrastructure in remote areas are contributing factors.
At a state assembly education committee hearing Wednesday, California education leaders, teachers and lawmakers discussed how to close the digital divide. Though most households have enough broadband to handle some video calls, many family networks don’t have the strength for multiple students to be connected at once.
Nationwide, approximately one-third of households with annual incomes under $30,000 and with children under 18 don’t have high-speed internet connection at home, impacting roughly 9.7 million students, according to a Pew Research Center report. A quarter of teens within that socio-economic bracket lack access to a computer at home.

On LawNext: Rocket Lawyer Founder Charley Moore — from lawsitesblog.com by Bob Ambrogi; with thanks to Gabe Teninbaum for this resource from his Lawtomatic Newsletter

Excerpt

In September, Rocket Lawyer became the first national company approved to participate in Utah’s regulatory sandbox, a pilot program for licensing new and alternative forms of legal providers and services. For Charley Moore, who founded Rocket Lawyer in 2008, it was yet another step in his quest to deliver high-value legal services at an affordable price.
…
In this episode of LawNext, Moore recounts the founding and development of Rocket Lawyer and its expansion into Europe starting in 2012. He also explains why he wanted the company to participate in the Utah sandbox and what he expects to happen there. Finally, as one of the few Black CEOs in legal tech, Moore discusses his thoughts on expanding diversity in the industry.

Also see:

Also from Gabe, see:

Justice-as-a-Service — from Henrik Zillmer

Excerpts:

There’s a new wave of customer empowerment coming. It’s called Justice-as-a-Service (JaaS), and you need to know about it because it benefits you – you just don’t know it yet.

Justice-as-a-Service is an on-demand service, powered by tech, that challenges private and public companies by representing the consumer in their fight for justice/compensation based on laws, consumers’ rights, and contract of carriage.

Why is there a need for JaaS?

You don’t know your consumer rights.
You don’t know how to claim and neither does the service provider.
You don’t have the time to fight for your rights.
Success is very unlikely.

Three items re: legal technologies

On 10/13/2020, in Africa, Asia, Australia, business, Canada, career development, change, changing business models, Cost of legal services - including access, Europe, future, law schools, Legal operations, legal technologies, legislatures / government / legal, new business models, technology (general), tools, UK, United States, by Daniel Christian

Technologies that enable legal and compliance leaders to spot innovations — from helpnetsecurity.com
COVID-19 has accelerated the push toward digital business transformation for most businesses, and legal and compliance leaders are under pressure to anticipate both the potential improvements and possible risks that come with new legal technology innovations, according to Gartner.

Excerpt:

To address this challenge, Gartner lists the 31 must-watch legal technologies to allow legal and compliance leaders to identify innovations that will allow them to act faster. They can use this information for internal planning and prioritization of emerging innovations.

Also see:
(with a shoutout to Nicola Shaver for this resource)

Also see:

Envisioning the future of law — from abovethelaw.com by Ken Crutchfield
We’ve seen a transformation underway within the legal industry for some time now, and the pandemic is continuing to accelerate these changes.

Excerpt:

We’ve seen a transformation underway within the legal industry for some time now, and the pandemic is continuing to accelerate these changes. From what we have observed in recent months, many of the technologies that were reshaping the practice of law have now become necessary, and resistance to digital workflows is no longer a viable option for many legal professionals. In the midst of this transformation, we can draw some observations about how the industry can cope with what’s next.

Radar trends to watch: October 2020 — from oreilly.com

Excerpt:

This month, the big surprise is that there’s no significant technology news about COVID. And there is more news than ever about legislation and regulation. I suspect that the legal system will be a big driver for technology over the next year. Another trend that doesn’t quite count as technology news but that definitely bears watching is that college enrollment in the US is down. Grad schools are up, 4 year colleges are down slightly; the big hit is in 2 year colleges. COVID is probably the biggest contributing factor, but regardless of the cause, this is an inauspicious trend.

Civil Justice for All [American Academy for Arts & Sciences]

On 09/29/2020, in Access to Justice (A2J), collaboration, ideas, innovation, law schools, leadership, Legal operations, legal reform, legal technologies, legislatures / government / legal, productivity / tips and tricks, society, technology (general), tools, United States, vendors, by Daniel Christian

Civil Justice for All — from amacad.org

Excerpts:

This report calls for the legal profession, the courts, law schools, tech professionals, and partners from many other fields and disciplines to coordinate their efforts to provide necessary legal assistance to many more people in need. Past efforts to improve access to justice offer strong evidence that such an effort would have a profound effect on American society—measured in financial savings, greater trust in law and social institutions, and the safety and security of families and communities.

THE PROJECT’S SEVEN RECOMMENDATIONS ARE:

First, and above all, dedicate a consequential infusion of financial and human resources to closing the civil justice gap, and seek a significant shift in mindset—extending beyond lawyers the duty and capacity to assist those with legal need—to make genuine strides toward “justice for all”;

Second, increase the number of legal services lawyers who focus on the needs of low-income Americans;

Third, increase the number of lawyers providing pro bono and other volunteer assistance, to supplement the corps of legal services lawyers;

Fourth, bring many new advocates—service providers who are not lawyers—into the effort to solve civil justice problems;

Fifth, foster greater collaboration among legal services providers and other trusted professionals—such as doctors, nurses, and social workers;

Sixth, expand efforts to make legal systems easier to understand and use through the simplification of language, forms, and procedures and the wider use of technology; and

Seventh, create a national team, or even a new national organization, to coordinate the efforts listed above, collect much-needed data on the state of civil justice, and help identify and publicize effective innovations that improve access.

[Re: online-based learning] The Ford Model T from 1910 didn’t start out looking like a Maserati Gran Turismo from 2021! [Christian]

On 09/28/2020, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, attention, change, colleges, communications, communities of practice, community colleges, competency-based learning/education, consortiums, content development, aggregation, repositories, corporate universities / corporate training, creativity, Daniel S. Christian, design, digital audio, digital learning, digital photography, digital storytelling, digital video, distance education, e-publishing related items (EPUB and more), education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, engineering, entrepreneurship, expectations, experimentation, future, future of higher education, game-changing environment, global, higher education, human-computer interaction (HCI), innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, law schools, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, learning theories, lifelong learning, media/film, mobile learning, mobile technologies, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, online learning, online media, online tutoring, open courseware and systems, pace of change, platforms, reinvent, remote teaching and learning, society, teaching & learning, teaching online, technologies for your home, technology (general), telecommunications, tools, training / L&D, TVs, United States, universities, user experience (UX), using teams, vendors, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, web-based collaboration, workplace, XR - extended reality, by Daniel Christian

From DSC:
Per Wikipedia, this is a 1910 Model T that was photographed in Salt Lake City:

From DSC:
The Ford Model T didn’t start out looking like a Maserati Gran Turismo from 2021! Inventions take time to develop…to be improved…for new and further innovations and experiments to take place.

Thinking of this in terms of online-based learning, please don’t think we’ve reached the end of the road for online-based learning.

The truth is, we’ve barely begun our journey.

Two last thoughts here

1 ) It took *teams* of people to get us to the point of producing a Maserati like this. It will take *teams* of people to produce the Maserati of online-based learning.

2) In terms of online-based learning, it’s hard to say how close to the Maserati that we have come because I/we don’t know how far things will go. But this I do know: We have come a looooonnnnnggggg ways from the late 1990s! If that’s what happened in the last 20 years — with many denying the value of online-based learning — what might the next 5, 10, or 20 years look like when further interest, needs, investments, etc. are added? Then add to all of that the momentum from emerging technologies like 5G, Augmented Reality, Mixed Reality, Virtual Reality, Artificial Intelligence, bots, algorithms, and more!

From DSC:
To drive the point home, here’s an addendum on late 9/29/20:

Mercedes-Benz Shares Video of Avatar Electric Car Prototype — interestingengineering.com by Fabienne Lang
The German car company shared footage of the breathtaking vehicle prototype.

Goodnight Status Quo [read by five chief justices]

On 09/23/2020, in 21st century, 24x7x365 access, change, changing business models, law schools, Legal operations, legal reform, legislatures / government / legal, technologies for your home, technology (general), telelegal, tools, United States, videoconferencing, by Daniel Christian

Hear five chief justices read Goodnight Status Quo, a loving tribute to Goodnight Moon.https://t.co/hKWH8cQQiS

— Daniel Christian (@dchristian5) September 23, 2020

With thanks to Gabe Teninbaum for posting this in his Lawtomatic Newsletter| Issue #104, September 23, 2020

As Gabe points out, also see:

Covid-19 Is Transforming The Legal Industry: Macro And Micro Evidence — from by Mark Cohen

DC: You want to talk about learning ecosystems?!!? Check out the scopes included in this landscape from HolonIQ!

On 09/17/2020, in 21st century, 24x7x365 access, A/V -- audio/visual, active learning, adjunct faculty, Alternatives, analytics, Artificial Intelligence/Agents/LLMs/and Related, Asia, assessment, Australia, Blockchain, business, business side of he, Canada, career development, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communities of practice, community colleges, competency-based learning/education, consortiums, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, credentialing, curriculum, Daniel S. Christian, data related items, digital learning, digital storytelling, distance education, e-publishing related items (EPUB and more), e-readers, education, education technology, educational games / serious games, elearning, engagement / engaging students, Europe, faculty/staff, flipping -- inverted learning, formal learning, future, future of higher education, game-changing environment, generational differences, global, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), hybrid learning, immersion, India, informal learning, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, microlearning, MOOCs -- Massive Open Online Courses, multimedia, Natural Language Processing (NLP), online learning, online media, online tutoring, open courseware and systems, personalized/customized learning, platforms, play, productivity / tips and tricks, robotics, science, simulations, society, teachers, teaching & learning, teaching online, technologies for your home, technology (general), tools, training / L&D, UK, United States, universities, user experience (UX), vendors, voice recognition / voice enabled interfaces, web-based collaboration, workplace, XR - extended reality, by Daniel Christian

Also see:

From DSC:
If this isn’t mind-blowing, I don’t know what is! Some serious morphing lies ahead of us!

DC: Yet another example of the changes occurring in the learning ecosystems out there.

On 09/11/2020, in 21st century, 24x7x365 access, change, changing business models, experimentation, face-to-face, future, game-changing environment, homeschooling/homeschoolers, human-computer interaction (HCI), intelligent systems, intelligent tutoring, internet, K-12 related, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, multimedia, online learning, online media, online tutoring, pace of change, parents/guardians, personalized/customized learning, platforms, second screen apps, society, student teaching/teacher education, student-related, surviving, teachers, teaching & learning, teaching online, technologies for your home, technology (general), trends, TVs, United States, user experience (UX), vendors, virtual field trips, virtual K-12 schools, youth, by Daniel Christian

From DSC:
Yet another example of the changes occurring in the learning ecosystems out there.

COVID-19 Fuels Big Enrollment Increases in Virtual Schools — from edweek.org by Mark Lieberman

Excerpt:

Florida Virtual School’s enrollment is up 54 percent year over year for its individual online course offerings and 64 percent for full-time programs. Public schools’ online programs managed by the for-profit provider K12 Inc. have grown from 122,000 enrollments in fall 2019 to 170,000 a year later. Applications to Connections Academy, a virtual school provider owned by Pearson, are up 61 percent.

The Pennsylvania Cyber Charter School filled up months before it usually starts receiving the bulk of new applicants. An Oklahoma virtual charter school earlier this summer was enrolling 1,000 students a day. Enrollment in virtual schools is also up in Connecticut, Ohio, and Wisconsin.

Learning Ecosystems

Clio’s Legal Trends Report 2020: A Look Into the Future of Law [Psiharis]

Trends 2021: Three Scenes from the Future [Frog]

On LawNext: Rocket Lawyer Founder Charley Moore [Ambrogi & Moore]; + Justice As A Service (JaaS)

Three items re: legal technologies

Civil Justice for All [American Academy for Arts & Sciences]

Goodnight Status Quo [read by five chief justices]

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