In-house legal teams are changing from a traditional support function to becoming proactive business enablers. New tools are helping legal departments enhance efficiency, improve compliance, and to deliver greater strategic value.
Here’s a look at seven emerging trends that will shape legal tech in 2025 and insights on how in-house teams can capitalise on these innovations.
1. AI Solutions… 2. Regulatory Intelligence Platforms… … 7. Self-Service Legal Tools and Knowledge Management As the demand on in-house legal teams continues to grow, self-service tools are becoming indispensable for managing routine legal tasks. In 2025, these tools are expected to evolve further, enabling employees across the organisation to handle straightforward legal processes independently. Whether it’s accessing pre-approved templates, completing standard agreements, or finding answers to common legal queries, self-service platforms reduce the dependency on legal teams for everyday tasks.
Advanced self-service tools go beyond templates, incorporating intuitive workflows, approval pathways, and built-in guidance to ensure compliance with legal and organisational policies. By empowering business users to manage low-risk matters on their own, these tools free up legal teams to focus on complex and high-value work.
The Edtech Insiders Generative AI Map — from edtechinsiders.substack.com by Ben Kornell, Alex Sarlin, Sarah Morin, and Laurence Holt A market map and database featuring 60+ use cases for GenAI in education and 300+ GenAI powered education tools.
Used thoughtfully, ChatGPT can be a powerful tool to help students develop skills of rigorous thinking and clear writing, assisting them in thinking through ideas, mastering complex concepts, and getting feedback on drafts.
There are also ways to use ChatGPT that are counterproductive to learning—like generating an essay instead of writing it oneself, which deprives students of the opportunity to practice, improve their skills, and grapple with the material.
For students committed to becoming better writers and thinkers, here are some ways to use ChatGPT to engage more deeply with the learning process.
The Big Idea: As employers increasingly seek out applicants with AI skills, community colleges are well-positioned to train up the workforce. Partnerships with tech companies, like the AI Incubator Network, are helping some colleges get the resources and funding they need to overhaul programs and create new AI-focused ones.
Along these lines also see:
Practical AI Training — from the-job.beehiiv.com by Paul Fain Community colleges get help from Big Tech to prepare students for applied AI roles at smaller companies.
Miami Dade and other two-year colleges try to be nimble by offering training for AI-related jobs while focusing on local employers. Also, Intel’s business struggles while the two-year sector wonders if Republicans will cut funds for semiconductor production.
In this conversation, Josh Bersin discusses the evolving landscape of AI platforms, particularly focusing on Microsoft’s positioning and the challenges of creating a universal AI agent. He delves into the complexities of government efficiency, emphasizing the institutional challenges faced in re-engineering government operations.
The conversation also highlights the automation of work tasks and the need for businesses to decompose job functions for better efficiency.
Bersin stresses the importance of expertise in HR, advocating for a shift towards full stack professionals who possess a broad understanding of various HR functions.
Finally, he addresses the impending disruption in Learning and Development (L&D) due to AI advancements, predicting a significant transformation in how L&D professionals will manage knowledge and skills.
Episode Notes
As genAI continues to edge into all facets of our lives, Dr. Megan Ma has been exploring integrations for this technology in legal, but, more importantly, how it can help lawyers and law students hone their legal skills. Dennis and Tom talk with Dr. Ma about her work and career path and many of the latest developments in legal tech. They take a deep dive into a variety of burgeoning AI tools and trends, and Dr. Ma discusses how her interdisciplinary mindset has helped her develop a unique perspective on the possibilities for AI in the legal profession and beyond.
Legal tech disruption: Doing it on purpose — from localgovernmentlawyer.co.uk Thomson Reuters looks at the role that a legal technology roadmap can play in improving the operations of in-house legal departments.
Disruption in the legal industry remains a powerful force – from the death of the billable hour to robot lawyers and generative AI. Leaders are facing weighty issues that demand long-term, visionary thinking and that will change the way legal professionals do their jobs.
With half of in-house legal departments increasing their use of legal technology tools, many GCs are taking the initiative to address continued, growing expectations from the business for systems that can make operations better. How can you prepare for a tech or process change so that people come along with you, rather than living in constant fire-fighting mode?
The Top 10 Emerging Technologies report is a vital source of strategic intelligence. First published in 2011, it draws on insights from scientists, researchers and futurists to identify 10 technologies poised to significantly influence societies and economies. These emerging technologiesare disruptive, attractive to investors and researchers, and expected to achieve considerable scale within five years. This edition expands its analysis by involving over 300 experts from the Forum’s Global Future Councils and a global network of comprising over 2,000 chief editors worldwide from top institutions through Frontiers, a leading publisher of academic research.
How Learning Designers Are Using AI for Analysis — from drphilippahardman.substack.com by Dr. Philippa Hardman A practical guide on how to 10X your analysis process using free AI tools, based on real use cases
There are three key areas where AI tools make a significant impact on how we tackle the analysis part of the learning design process:
Understanding the why: what is the problem this learning experience solves? What’s the change we want to see as a result?
Defining the who: who do we need to target in order to solve the problem and achieve the intended goal?
Clarifying the what: given who our learners are and the goal we want to achieve, what concepts and skills do we need to teach?
Two new surveys, both released this month, show how high school and college-age students are embracing artificial intelligence. There are some inconsistencies and many unanswered questions, but what stands out is how much teens are turning to AI for information and to ask questions, not just to do their homework for them. And they’re using it for personal reasons as well as for school. Another big takeaway is that there are different patterns by race and ethnicity with Black, Hispanic and Asian American students often adopting AI faster than white students.
We’ve ceded so much trust to digital systems already that most simply assume a tool is safe to use with students because a company published it. We don’t check to see if it is compliant with any existing regulations. We don’t ask what powers it. We do not question what happens to our data or our student’s data once we upload it. We likewise don’t know where its information came from or how it came to generate human-like responses. The trust we put into these systems is entirely unearned and uncritical.
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The allure of these AI tools for teachers is understandable—who doesn’t want to save time on the laborious process of designing lesson plans and materials? But we have to ask ourselves what is lost when we cede the instructional design process to an automated system without critical scrutiny.
From DSC: I post this to be a balanced publisher of information. I don’t agree with everything Marc says here, but he brings up several solids points.
As news about generative artificial intelligence (GenAI) continually splashes across social media feeds, including how ChatGPT 4o can help you play Rock, Paper, Scissors with a friend, breathtaking pronouncements about GenAI’s “disruptive” impact aren’t hard to find.
It turns out that it doesn’t make much sense to talk about GenAI as being “disruptive” in and of itself.
Can it be part of a disruptive innovation? You bet.
But much more important than just the AI technology in determining whether something is disruptive is the business model in which the AI is used—and its competitive impact on existing products and services in different markets.
On a somewhat note, also see:
National summit explores how digital education can promote deeper learning — from digitaleducation.stanford.edu by Jenny Robinson; via Eric Kunnen on Linkedin.com The conference, held at Stanford, was organized to help universities imagine how digital innovation can expand their reach, improve learning, and better serve the public good.
The summit was organized around several key questions: “What might learning design, learning technologies, and educational media look like in three, five, or ten years at our institutions? How will blended and digital education be poised to advance equitable, just, and accessible education systems and contribute to the public good? What structures will we need in place for our teams and offices?”
What if, for example, the corporate learning system knew who you were and you could simply ask it a question and it would generate an answer, a series of resources, and a dynamic set of learning objects for you to consume? In some cases you’ll take the answer and run. In other cases you’ll pour through the content. And in other cases you’ll browse through the course and take the time to learn what you need.
And suppose all this happened in a totally personalized way. So you didn’t see a “standard course” but a special course based on your level of existing knowledge?
This is what AI is going to bring us. And yes, it’s already happening today.
From DSC: This first item is related to the legal field being able to deal with today’s issues:
The Best Online Law School Programs (2024) — from abovethelaw.com by Staci Zaretsky A tasty little rankings treat before the full Princeton Review best law schools ranking is released.
Several law schools now offer online JD programs that have become as rigorous as their on-campus counterparts. For many JD candidates, an online law degree might even be the smarter choice. Online programs offer flexibility, affordability, access to innovative technologies, students from a diversity of career backgrounds, and global opportunities.
Voila! Feast your eyes upon the Best Online JD Programs at Law School for 2024 (in alphabetical order):
Mitchell Hamline School of Law – Hybrid J.D.
Monterey College of Law – Hybrid Online J.D.
Purdue Global Law School – Online J.D.
Southwestern Law School – Online J.D.
Syracuse University – J.D. Interactive
University of Dayton School of Law – Online Hybrid J.D.
University of New Hampshire – Hybrid J.D.
DSC: FINALLY!!! Online learning hits law schools (at least in a limited fashion)!!! Maybe there’s hope yet for the American Bar Association and for America’s legal system to be able to deal with the emerging technologies — and the issues presented therein — in the 21st century!!! Because if we can’t even get caught up to where numerous institutions of higher education were back at the turn of this century, we don’t have as much hope in the legal field being able to address things like AI, XR, cryptocurrency, blockchain, and more.
Advocate, advise, and accompany— from jordanfurlong.substack.com by Jordan Furlong These are the three essential roles lawyers will play in the post-AI era. We need to start preparing legal education, lawyer licensing, and law practices to adapt.
Consider this scenario:
Ten years from now, Generative AI has proven capable of a stunning range of legal activities. Not only can it accurately write legal documents and conduct legal research and apply law to facts, it can reliably oversee legal document production, handle contract negotiations, monitor regulatory compliance, render legal opinions, and much more. Lawyers are no longer needed to carry out these previously billable tasks or even to double-check the AI’s performance. Tasks that once occupied 80% of lawyers’ billable time have been automated.
What are the chances this scenario unfolds within the next ten years? You can decide that likelihood for yourself, but I think anything above 1% represents the potential for major disruption to the legal profession.
Also from Jordan, see:
Could Generative AI help solve the law’s access dilemma? Legal regulators have failed to strike the right balance between accessibility and quality in legal services. It’s just possible that Gen AI could open the door to an entirely new solution.
We have gathered, from Colin Levy’s insights, the top five strategies that legal professionals can implement to excel in this transformational era – bringing them together with technology.
Going further than just legal spend, analytics on volume of work and diversity metrics can help legal teams make the business case they need to drive important initiatives and decisions forward. And a key differentiator of top-performing companies is the ability to get all of this data in one place, which is why Mitratech was thrilled to unveil PlatoBI, an embedded analytics platform powered by Snowflake, earlier this year with several exciting AI and Analytic enhancements.
Also worrisome is that AI will be used as a crutch that short circuits learning. Some people look for shortcuts. What effect of AI on that learning process and the result, for students and when lawyers use AI to draft documents and research?
How Workers Rise— from the-job.beehiiv.com by Paul Fain A look forward at skills-based hiring and AI’s impacts on education and work.
Impacts of AI: Fuller is optimistic about companies making serious progress on skills-based hiring over the next five to 10 years. AI will help drive that transformation, he says, by creating the data to better understand the skills associated with jobs.
The technology will allow for a more accurate matching of skills and experiences, says Fuller, and for companies to “not rely on proxies like degrees or grade point averages or even the proxy of what someone currently makes or how fast they’ve gotten promoted on their résumé.”
Change is coming soon, Fuller predicts, particularly as AI’s impacts accelerate. And the disruption will affect wealthier Americans who’ve been spared during previous shifts in the labor market.
The Kicker: “When people in bedroom suburbs are losing their six-figure jobs, that changes politics,” Fuller says. “That changes the way people are viewing things like equity and where that leads. It’s certainly going to put a lot of pressure on the way the system has worked.”
More Chief Online Learning Officers Step Up to Senior Leadership Roles In 2024, I think we will see more Chief Online Learning Officers (COLOs) take on more significant roles and projects at institutions.
In recent years, we have seen many COLOs accept provost positions. The typical provost career path that runs up through the faculty ranks does not adequately prepare leaders for the digital transformation occurring in postsecondary education.
As we’ve seen with the professionalization of the COLO role, in general, these same leaders proved to be incredibly valuable during the pandemic due to their unique skills: part academic, part entrepreneur, part technologist, COLOs are unique in higher education. They sit at the epicenter of teaching, learning, technology, and sustainability. As institutions are evolving, look for more online and professional continuing leaders to take on more senior roles on campuses.
Julie Uranis, Senior Vice President, Online and Strategic Initiatives, UPCEA
So, as educators, mentors, and guides to our future generations, we must ask ourselves three pivotal questions:
What value do we offer to our students?
What value will they need to offer to the world?
How are we preparing them to offer that value?
The answers to these questions are crucial, and they will redefine the trajectory of our education system.
We need to create an environment that encourages curiosity, embraces failure as a learning opportunity, and celebrates diversity. We need to teach our students how to learn, how to ask the right questions, and how to think for themselves.
Leveraging ChatGPT for learning is the most meaningful skill this year for lifelong learners. But it’s too hard to find resources to master it.
As a learning science nerd, I’ve explored hundreds of prompts over the past months. Most of the advice doesn’t go beyond text summaries and multiple-choice testing.
That’s why I’ve created this article — it merges learning science with prompt writing to help you learn anything faster.
Midjourney AI Art for Teachers (for any kind of teacher, not just Art Teachers) — from The AI Educator on YouTube by Dan Fitzpatrick
From DSC: This is a very nice, clearly illustrated, free video to get started with the Midjourney (text-to-image) app. Nice work Dan!
In the new-normal of generative AI, how does one articulate the value of academic integrity? This blog presents my current response in about 2,500 words; a complete answer could fill a sizable book.
Massive amounts of misinformation are disseminated about generative AI, so the first part of my discussion clarifies what large language models (Chat-GPT and its counterparts) can currently do and what they cannot accomplish at this point in time. The second part describes ways in which generative AI can be misused as a means of learning; unfortunately, many people are now advocating for these mistaken applications to education. The third part describes ways in which large language models (LLM), used well, may substantially improve learning and education. I close with a plea for a robust, informed public discussion about these topics and issues.
Many of the more than a dozen teachers TIME interviewed for this story argue that the way to get kids to care is to proactively use ChatGPT in the classroom.
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Some of those creative ideas are already in effect at Peninsula High School in Gig Harbor, about an hour from Seattle. In Erin Rossing’s precalculus class, a student got ChatGPT to generate a rap about vectors and trigonometry in the style of Kanye West, while geometry students used the program to write mathematical proofs in the style of raps, which they performed in a classroom competition. In Kara Beloate’s English-Language Arts class, she allowed students reading Shakespeare’s Othello to use ChatGPT to translate lines into modern English to help them understand the text, so that they could spend class time discussing the plot and themes.
I found that other developed countries share concerns about students cheating but are moving quickly to use AI to personalize education, enhance language lessons and help teachers with mundane tasks, such as grading. Some of these countries are in the early stages of training teachers to use AI and developing curriculum standards for what students should know and be able to do with the technology.
Several countries began positioning themselves several years ago to invest in AI in education in order to compete in the fourth industrial revolution.
AI in Education— from educationnext.org by John Bailey The leap into a new era of machine intelligence carries risks and challenges, but also plenty of promise
In the realm of education, this technology will influence how students learn, how teachers work, and ultimately how we structure our education system. Some educators and leaders look forward to these changes with great enthusiasm. Sal Kahn, founder of Khan Academy, went so far as to say in a TED talk that AI has the potential to effect “probably the biggest positive transformation that education has ever seen.” But others warn that AI will enable the spread of misinformation, facilitate cheating in school and college, kill whatever vestiges of individual privacy remain, and cause massive job loss. The challenge is to harness the positive potential while avoiding or mitigating the harm.
Generative AI and education futures — from ucl.ac.uk Video highlights from Professor Mike Sharples’ keynote address at the 2023 UCL Education Conference, which explored opportunities to prosper with AI as a part of education.
Bringing AI Literacy to High Schools— from by Nikki Goth Itoi Stanford education researchers collaborated with teachers to develop classroom-ready AI resources for high school instructors across subject areas.
To address these two imperatives, all high schools need access to basic AI tools and training. Yet the reality is that many underserved schools in low-income areas lack the bandwidth, skills, and confidence to guide their students through an AI-powered world. And if the pattern continues, AI will only worsen existing inequities. With this concern top of mind plus initial funding from the McCoy Ethics Center, Lee began recruiting some graduate students and high school teachers to explore how to give more people equal footing in the AI space.
Are we on the frontier of unveiling an unseen revolution in education? The hypothesis is that this quiet upheaval’s importance is far more significant than we imagine. As our world adjusts, restructures, and emerges from a year which launched an era of mass AI, so too does a new academic year dawn for many – with hope and enthusiasm about new roles, titles, or simply just a new mindset. Concealed from sight, however, I believe a significant transformative wave has started and will begin to reshape our education systems and push us into a new stage of innovative teaching practice whether we desire it or not. The risk and hope is that the quiet revolution remains outside the regulator’s and ministries’ purview, which could risk a dangerous fragmentation of education policy and practice, divorced from the actualities of the world ‘in and outside school’.
“This goal can be achieved through continued support for introducing more new areas of study, such as ‘foresight and futures’, in the high school classroom.”
Four directions for assessment redesign in the age of generative AI— from timeshighereducation.com by Julia Chen The rise of generative AI has led universities to rethink how learning is quantified. Julia Chen offers four options for assessment redesign that can be applied across disciplines
Direction 1: From written description to multimodal explanation and application
Direction 2: From literature review alone to referencing lectures
Direction 3: From presentation of ideas to defence of views
Direction 4: From working alone to student-staff partnership
If you are just back from vacation and still not quite sure what to do about AI, let me assure you that you are not the only one. My advice for you today is this: fill your LinkedIn-feed and/or inbox with ideas, inspirational writing and commentary on AI. This will get you up to speed quickly and is a great way to stay informed on the newest movements you need to be aware of.
My personal recommendation for you is to check out these bright people who are all very active on LinkedIn and/or have a newsletter worth paying attention to. I have kept the list fairly short – only 15 people – in order to make it as easy as possible for you to begin exploring.
Understanding the nature of generative AI is crucial for educators to navigate the evolving landscape of teaching and learning. In a new report from the Next Level Lab, Lydia Cao and Chris Dede reflect on the role of generative AI in learning and how this pushes us to reconceptualize our visions of effective education. Though there are concerns of plagiarism and replacement of human jobs, Cao and Dede argue that a more productive way forward is for educators to focus on demystifying AI, emphasizing the learning process over the final product, honoring learner agency, orchestrating multiple sources of motivation, cultivating skills that AI cannot easily replicate, and fostering intelligence augmentation (IA) through building human-AI partnerships.
Have you used chatbots to save time this school year? ChatGPT and generative artificial intelligence (AI) have changed the way I think about instructional planning. Today on the blog, I have a selection of ChatGPT prompts for ELA teachers.
You can use chatbots to tackle tedious tasks, gather ideas, and even support your work to meet the needs of every student. In my recent quick reference guide published by ISTE and ASCD, Using AI Chatbots to Enhance Planning and Instruction, I explore this topic. You can also find 50 more prompts for educators in this free ebook.
Professors Craft Courses on ChatGPT With ChatGPT — from insidehighered.com by Lauren Coffey While some institutions are banning the use of the new AI tool, others are leaning into its use and offering courses dedicated solely to navigating the new technology.
Maynard, along with Jules White at Vanderbilt University, are among a small number of professors launching courses focused solely on teaching students across disciplines to better navigate AI and ChatGPT.
The offerings go beyond institutions flexing their innovation skills—the faculty behind these courses view them as imperative to ensure students are prepared for ever-changing workforce needs.
That’s a solid report card for a freshman in college, a respectable 3.57 GPA. I recently finished my freshman year at Harvard, but those grades aren’t mine — they’re GPT-4’s.
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Three weeks ago, I asked seven Harvard professors and teaching assistants to grade essays written by GPT-4 in response to a prompt assigned in their class. Most of these essays were major assignments which counted for about one-quarter to one-third of students’ grades in the class. (I’ve listed the professors or preceptors for all of these classes, but some of the essays were graded by TAs.)
Here are the prompts with links to the essays, the names of instructors, and the grades each essay received…
The impact that AI is having on liberal-arts homework is indicative of the AI threat to the career fields that liberal-arts majors tend to enter. So maybe what we should really be focused on isn’t, “How do we make liberal-arts homework better?” but rather, “What are jobs going to look like over the next 10–20 years, and how do we prepare students to succeed in that world?”
The great assessment rethink — from timeshighereducation.com by How to measure learning and protect academic integrity in the age of ChatGPT
For centuries, constitutional conventions have been pivotal moments in history for codifying the rights and responsibilities that shape civilized societies. As artificial intelligence rapidly grows more powerful, the AI community faces a similar historic inflection point. The time has come to draft a “Constitutional Convention for AI” – to proactively encode principles that will steer these transformative technologies toward justice, empowerment, and human flourishing.
AI promises immense benefits, from curing diseases to unlocking clean energy. But uncontrolled, it poses existential dangers that could undermine human autonomy and dignity. Lawyers understand well that mere regulations or oversight are no match for a determined bad actor. Fundamental principles must be woven into the very fabric of the system.
Ernst and Young dug a little deeper. “Today’s disruptive working landscape requires organisations to largely restructure the way they are doing work,” they noted in a bulletin in March this year. “Time now spent on tasks will be equally divided between people and machines. For these reasons, workforce roles will change and so do the skills needed to perform them.”
The World Economic Forum has pointed to this global skills gap and estimates that, while 85 million jobs will be displaced, 50% of all employees will need reskilling and/or upskilling by 2025. This, it almost goes without saying, will require Learning and Development departments to do the heavy-lifting in this initial transformational phase but also in an on-going capacity.
“And that’s the big problem,” says Hardman. “2025 is only two and half years away and the three pillars of L&D – knowledge transference, knowledge reinforcement and knowledge assessment – are crumbling. They have been unchanged for decades and are now, faced by revolutionary change, no longer fit for purpose.”
ChatGPT is the shakeup education needs— from eschoolnews.com by Joshua Sine As technology evolves, industries must evolve alongside it, and education is no exception–especially when students heavily and regularly rely on edtech
Key points:
Education must evolve along with technology–students will expect it
Embracing new technologies helps education leverage adaptive technology that engage student interest
From DSC:
As Rob Toews points out in his recent article out at Forbes.com, we had better hope that the Taiwan Semiconductor Manufacturing Company (TSMC) builds out the capacity to make chips in various countries. Why? Because:
The following statement is utterly ludicrous. It is also true. The world’s most important advanced technology is nearly all produced in a single facility.
What’s more, that facility is located in one of the most geopolitically fraught areas on earth—an area in which many analysts believe that war is inevitable within the decade.
The future of artificial intelligence hangs in the balance.
The Taiwan Semiconductor Manufacturing Company (TSMC) makes***all of the world’s advanced AI chips.***Most importantly, this means Nvidia’s GPUs; it also includes the AI chips from Google, AMD, Amazon, Microsoft, Cerebras, SambaNova, Untether and every other credible competitor.
From DSC: I don’t think all students hate AI. My guess is that a lot of them like AI and are very intrigued by it. The next generation is starting to see its potential — for good and/or for ill.
One of the comments (from the above item) said to check out the following video. I saw one (or both?) of these people on a recent 60 Minutes piece as well.
