2025 EDUCAUSE Top 10: Restoring Trust — from educause.edu

Higher education has a trust problem. In the past ten years, the share of Americans who are confident in higher education has dropped from 57 percent to 36 percent.

Colleges and universities need to show that they understand and care about students, faculty, staff, and community members, AND they need to work efficiently and effectively.

Technology leaders can help. The 2025 EDUCAUSE Top 10 describes how higher education technology and data leaders and professionals can help to restore trust in the sector by building competent and caring institutions and, through radical collaboration, leverage the fulcrum of leadership to maintain balance between the two.

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The Uberfication of Higher Ed — from evolllution.com by Robert Ubell | Vice Dean Emeritus of Online Learning in the School of Engineering, New York University
As the world of work increasingly relies on the gig economy, higher ed is no different. Many institutions seek to drive down labor costs by hiring contingent works, thereby leaving many faculty in a precarious position and driving down the quality of education.

While some of us are aware that higher ed has been steadily moving away from employing mostly full-time, tenured and tenure-track faculty, replacing them with a part-time, contingent academic workforce, the latest AAUP report issued this summer shows the trend is accelerating. Precarious college teachers have increased by nearly 300,000 over the last decade, as conventional faculty employment stays pretty much flat. It’s part of a national trend in the wider economy that replaces permanent workers with lower paid, contingent staff—members of what we now call the gig economy.

The wide disparity is among the most glaring dysfunctions—along with vast student debt, falling enrollment, rising tuition and other dangers afflicting higher education—but it’s the least acknowledged. Rarely, if ever, does it take its place among the most troubling ails of academic life. It’s a silent disease, its symptoms largely ignored for over half a century.

Do families who send their kids to college, paying increasingly stiff tuition, realize that most of the faculty at our universities are as precarious as Uber drivers?

Everyone at the table was taken aback, totally surprised, a sign—even if anecdotal—that this dirty secret is pretty safe. Mass participation of contingent faculty at our universities remains largely obscure, wrapped in a climate of silence, with adjunct faculty perpetuating the quiet by leaving their students mostly uninformed about their working conditions.  

 

Micro-Credentials Impact Report 2024: US Edition — from coursera.org

Perspectives from higher education leaders in the United States

97% of US leaders offering micro-credentials say they strengthen students’ long-term career outcomes. Discover micro-credentials’ positive impact on students and institutions, and how they:

  • Equip students for today’s and tomorrow’s job markets
  • Augment degree value with for-credit credentials
  • Boost student engagement and retention rates
  • Elevate institutional brand in the educational landscape

Ninety-seven percent of US campus leaders offering micro-credentials say these credentials strengthen students’ long-term career outcomes. Additionally, 95% say they will be an important part of higher education in the near future.1

Over half (58%) of US leaders say their institutions are complementing their curriculum with micro-credentials, allowing students to develop applicable, job-ready skills while earning their degree.

 

Freshman Enrollment Appears to Decline for the First Time Since 2020 — from nytimes.com by Zach Montague (behind paywall)
A projected 5 percent drop in this year’s freshman class follows a number of disruptions last year, including persistent failures with the FAFSA form.

Freshman enrollment dropped more than 5 percent from last year at American colleges and universities, the largest decline since 2020 when Covid-19 and distance learning upended higher education, according to preliminary data released on Wednesday by the National Student Clearinghouse Research Center, a nonprofit education group.

The finding comes roughly a year after the federal student aid system was dragged down by problems with the Free Application for Federal Student Aid form, commonly known as FAFSA, which led to maddening delays this year in processing families’ financial data to send to school administrators. That in turn held up the rollout of financial aid offers well into the summer, leaving many families struggling to determine how much college would cost.


Re: the business of higher ed, also see:

Tracking college closures— from hechingerreport.org by Marina Villeneuve and Olivia Sanchez
More colleges are shutting down as enrollment drops

College enrollment has been declining for more than a decade, and that means that many institutions are struggling to pay their bills. A growing number of them are making the difficult decision to close.

In the first nine months of 2024, 28 degree-granting institutions closed, compared with 15 in all of 2023, according to an analysis of federal data provided to The Hechinger Report by the State Higher Education Executive Officers Association or SHEEO.

And when colleges close, it hurts the students who are enrolled. At the minimum, colleges that are shutting down should notify students at least three months in advance, retain their records and refund tuition, experts say. Ideally, it should form an agreement with a nearby school and make it easy for students to continue their education.

 

New Study Reveals Keys to Re-Engaging the 41.9 Million Americans with Some College, but No Credential — from globenewswire.com by StraighterLine
Students’ Perception of the Value of a Degree Drops 50% After Stopping Out

Key Findings Included:

  • Financial Barriers Remain Significant. 58% of respondents note their current financial situation would not allow them to afford college tuition and related expenses. 72% cite affordable tuition or cost of the program as a necessary factor for re-enrollment.
  • Shifting Perceptions of Degree Value. While 84% of respondents believed they needed a degree to achieve their professional goals before first enrolling, only 34% still hold that belief.
  • Trust Deficit in Higher Education. Only 42% of respondents agree that colleges and universities are trustworthy, underscoring a trust deficit that institutions must address.
  • Key Motivators for Re-enrollment. Salary improvement (53%), personal goals (44%), and career change (38%) are the top motivators for potential re-enrollment.
  • Predicting Readiness to Re-enroll. The top three factors predicting adult learners’ readiness to re-enroll are mental resilience and routine readiness, positive opinions on institutional trustworthiness and communication, and belief in the value of a degree.
  • Communication Preferences. 86% of respondents prefer email communication when inquiring about programs, with minimal interest in chatbots (6%).
 

S&P: Community colleges lifted by improved enrollment and finances — from highereddive.com by Ben Unglesbee

Dive Brief:

  • With enrollment trends improving and state appropriations increasing, the community college sector has reason for “optimism,” according to a recent report from S&P Global Ratings.
  • For 2023, median full-time equivalent enrollment, at 5,439 students, was down just 0.3% from 2021 and up nearly 8.1% from the previous year, S&P found among the roughly 200 community colleges it rates. That comes after enrollment in the sector fell 7.7% year over year in 2022,.
  • Meanwhile, median state appropriations per FTE student for the sector increased 19.1% to $4,930 between 2021 and 2023, analysts found.

College competition and operational pain are the ‘new normal,’ S&P says — from highereddive.com by Ben Unglesbee-
Margins are down, costs are up and tuition revenue is constrained after the pandemic exacerbated existing challenges, according to a recent report.

Dive Brief:

  • U.S. colleges face a “new normal” and accelerated existing challenges in the wake of the COVID-19 pandemic, including constrained operations and heavy competition, a recent report from S&P Global Ratings found.
  • Between 2018 and 2023, operating margin rates fell from 0.8% to -0.1% amid rising costs to colleges, according to S&P. Meanwhile, median tuition discount rates at private colleges rose by more than 5 percentage points, to 44.4%, in that period, putting pressure on college revenues.
  • From 2019 through the second quarter of 2024, the ratings agency issued 126 credit downgrades for the higher ed sector, compared to 62 upgrades, per the report.

5 ways colleges can improve outreach to rural students — from highereddive.com by Laura Spitalniak
Students from small towns help strengthen campus communities, said panelists at the National Association for College Admission Counseling’s conference.

We cannot just swoop in and take the best and brightest and just say, ‘Oh, good job us.’ We want this to be a two-way highway, not a one-way brain drain. 

Marjorie Betley
Deputy director of admissions at the University of Chicago


A Trauma-Informed Teaching Framework for Stewards — from scholarlyteacher.com by Jeannette Baca, New Mexico Highlands University; Debbie Gonzalez, California State Polytechnic University, Humboldt; Jamie Langlois, Grand Valley State University; and Mary Kirk, Winona State University

Using the Trauma-Informed Community of Inquiry (T-I CoI) framework as a pedagogical design helped us address students’ emotional stress and facilitated cognitive growth and connection to the learning process. It also provided an opportunity to create a sense of community within an online learning environment. When we returned to in-person instruction, the model continued to be beneficial.

 

Employers Say Students Need AI Skills. What If Students Don’t Want Them? — from insidehighered.com by Ashley Mowreader
Colleges and universities are considering new ways to incorporate generative AI into teaching and learning, but not every student is on board with the tech yet. Experts weigh in on the necessity of AI in career preparation and higher education’s role in preparing students for jobs of the future.

Among the 5,025-plus survey respondents, around 2 percent (n=93), provided free responses to the question on AI policy and use in the classroom. Over half (55) of those responses were flat-out refusal to engage with AI. A few said they don’t know how to use AI or are not familiar with the tool, which impacts their ability to apply appropriate use to coursework.

But as generative AI becomes more ingrained into the workplace and higher education, a growing number of professors and industry experts believe this will be something all students need, in their classes and in their lives beyond academia.

From DSC:
I used to teach a Foundations of Information Technology class. Some of the students didn’t want to be there as they began the class, as it was a required class for non-CS majors. But after seeing what various applications and technologies could do for them, a good portion of those same folks changed their minds. But not all. Some students (2% sounds about right) asserted that they would never use technologies in their futures. Good luck with that I thought to myself. There’s hardly a job out there that doesn’t use some sort of technology.

And I still think that today — if not more so. If students want good jobs, they will need to learn how to use AI-based tools and technologies. I’m not sure there’s much of a choice. And I don’t think there’s much of a choice for the rest of us either — whether we’re still working or not. 

So in looking at the title of the article — “Employers Say Students Need AI Skills. What If Students Don’t Want Them?” — those of us who have spent any time working within the world of business already know the answer.

#Reinvent #Skills #StayingRelevant #Surviving #Workplace + several other categories/tags apply.


For those folks who have tried AI:

Skills: However, genAI may also be helpful in building skills to retain a job or secure a new one. People who had used genAI tools were more than twice as likely to think that these tools could help them learn new skills that may be useful at work or in locating a new job. Specifically, among those who had not used genAI tools, 23 percent believed that these tools might help them learn new skills, whereas 50 percent of those who had used the tools thought they might be helpful in acquiring useful skills (a highly statistically significant difference, after controlling for demographic traits).

Source: Federal Reserve Bank of New York

 

Average Student Loan Debt — from educationdata.org by Melanie Hanson; last updated August 16, 2024

Report Highlights. 

  • The total average student loan debt (including private loan debt) may be as high as $40,681.
  • The average federal student loan debt is $37,853 per borrower.
  • Outstanding private student loan debt totals $128.8 billion.
  • The average student borrows over $30,000 to pursue a bachelor’s degree.
  • A total of 42.8 million borrowers have federal student loan debt.
  • It may take borrowers close to 20 years to pay off their student loans.

From DSC:
In other words, we are approaching the end of the line in terms of following the status quo within higher education. Institutions of traditional higher education can no longer increase their cost of tuition by significantly more than the rate of inflation. Increasingly, K-12 students (and families) are looking for other pathways and alternatives. Higher ed better stop trying to change around the edges…they need new, more cost-effective business models as well as being able to be much more responsive in terms of their curricula.

 

Helping Neurodiverse Students Learn Through New Classroom Design — from insidehighered.com by Michael Tyre
Michael Tyre offers some insights into how architects and administrators can work together to create better learning environments for everyone.

We emerged with two guiding principles. First, we had learned that certain environments—in particular, those that cause sensory distraction—can more significantly impact neurodivergent users. Therefore, our design should diminish distractions by mitigating, when possible, noise, visual contrast, reflective surfaces and crowds. Second, we understood that we needed a design that gave neurodivergent users the agency of choice.

The importance of those two factors—a dearth of distraction and an abundance of choice—was bolstered in early workshops with the classroom committee and other stakeholders, which occurred at the same time we were conducting our research. Some things didn’t come up in our research but were made quite clear in our conversations with faculty members, students from the neurodivergent community and other stakeholders. That feedback greatly influenced the design of the Young Classroom.

We ended up blending the two concepts. The main academic space utilizes traditional tables and chairs, albeit in a variety of heights and sizes, while the peripheral classroom spaces use an array of less traditional seating and table configurations, similar to the radical approach.


On a somewhat related note, also see:

Unpacking Fingerprint Culture — from marymyatt.substack.com by Mary Myatt

This post summarises a fascinating webinar I had with Rachel Higginson discussing the elements of building belonging in our settings.

We know that belonging is important and one of the ways to make this explicit in our settings is to consider what it takes to cultivate an inclusive environment where each individual feels valued and understood.

Rachel has spent several years working with young people, particularly those on the periphery of education to help them back into mainstream education and participating in class, along with their peers.

Rachel’s work helping young people to integrate back into education resulted in schools requesting support and resources to embed inclusion within their settings. As a result, Finding My Voice has evolved into a broader curriculum development framework.

 

Has the cost of college reached a tipping point for a significant number of middle-class students? — from edsurge.com by Jeffrey R. Young

Has the cost of college reached a tipping point for a significant number of middle-class students?

I’m seeing more signs of just that, and it’s happening at the undergrad and graduate levels.

Just this week, for instance, a new survey of 1,500 high school counselors conducted by the education consulting firm EAB found 63 percent reported that fewer students at public schools plan to attend college than four years ago. And 53 percent of those counselors said cost was the primary reason.

Meanwhile, a new study released this week by Georgetown University’s Center on Education and the Workforce found that the cost of graduate education has risen to the point where a significant number of degrees will not pay off. The center says that 41 percent of master’s degree programs and 67 percent of professional degree programs for which data was available would not pass their “debt-to-earnings test,” meaning they would not bring enough earnings to cover the cost plus interest from typical student loans. 

Also see:

 

FlexOS’ Stay Ahead Edition #43 — from flexos.work

People started discussing what they could do with Notebook LM after Google launched the audio overview, where you can listen to 2 hosts talking in-depth about the documents you upload. Here are what it can do:

  • Summarization: Automatically generate summaries of uploaded documents, highlighting key topics and suggesting relevant questions.
  • Question Answering: Users can ask NotebookLM questions about their uploaded documents, and answers will be provided based on the information contained within them.
  • Idea Generation: NotebookLM can assist with brainstorming and developing new ideas.
  • Source Grounding: A big plus against AI chatbot hallucination, NotebookLM allows users to ground the responses in specific documents they choose.
  • …plus several other items

The posting also lists several ideas to try with NotebookLM such as:

Idea 2: Study Companion

  • Upload all your course materials and ask NotebookLM to turn them into Question-and-Answer format, a glossary, or a study guide.
  • Get a breakdown of the course materials to understand them better.

Google’s NotebookLM: A Game-Changer for Education and Beyond — from ai-supremacy.com by Michael Spencer and Nick Potkalitsky
AI Tools: Breaking down Google’s latest AI tool and its implications for education.

“Google’s AI note-taking app NotebookLM can now explain complex topics to you out loud”

With more immersive text-to-video and audio products soon available and the rise of apps like Suno AI, how we “experience” Generative AI is also changing from a chatbot of 2 years ago, to a more multi-modal educational journey. The AI tools on the research and curation side are also starting to reflect these advancements.


Meet Google NotebookLM: 10 things to know for educators — from ditchthattextbook.com by Matt Miller

1. Upload a variety of sources for NotebookLM to use. 
You can use …

  • websites
  • PDF files
  • links to websites
  • any text you’ve copied
  • Google Docs and Slides
  • even Markdown

You can’t link it to YouTube videos, but you can copy/paste the transcript (and maybe type a little context about the YouTube video before pasting the transcript).

2. Ask it to create resources.
3. Create an audio summary.
4. Chat with your sources.
5. Save (almost) everything. 


NotebookLM summarizes my dissertation — from darcynorman.net by D’Arcy Norman, PhD

I finally tried out Google’s newly-announced NotebookLM generative AI application. It provides a set of LLM-powered tools to summarize documents. I fed it my dissertation, and am surprised at how useful the output would be.

The most impressive tool creates a podcast episode, complete with dual hosts in conversation about the document. First – these are AI-generated hosts. Synthetic voices, speaking for synthetic hosts. And holy moly is it effective. Second – although I’d initially thought the conversational summary would be a dumb gimmick, it is surprisingly powerful.


4 Tips for Designing AI-Resistant Assessments — from techlearning.com by Steve Baule and Erin Carter
As AI continues to evolve, instructors must modify their approach by designing meaningful, rigorous assessments.

As instructors work through revising assessments to be resistant to generation by AI tools with little student input, they should consider the following principles:

  • Incorporate personal experiences and local content into assignments
  • Ask students for multi-modal deliverables
  • Assess the developmental benchmarks for assignments and transition assignments further up Bloom’s Taxonomy
  • Consider real-time and oral assignments

Google CEO Sundar Pichai announces $120M fund for global AI education — from techcrunch.com by Anthony Ha

He added that he wants to avoid a global “AI divide” and that Google is creating a $120 million Global AI Opportunity Fund through which it will “make AI education and training available in communities around the world” in partnership with local nonprofits and NGOs.


Educators discuss the state of creativity in an AI world — from gettingsmart.com by Joe & Kristin Merrill, LaKeshia Brooks, Dominique’ Harbour, Erika Sandstrom

Key Points

  • AI allows for a more personalized learning experience, enabling students to explore creative ideas without traditional classroom limitations.
  • The focus of technology integration should be on how the tool is used within lessons, not just the tool itself

Addendum on 9/27/24:

Google’s NotebookLM enhances AI note-taking with YouTube, audio file sources, sharable audio discussions — from techcrunch.com by Jagmeet Singh

Google on Thursday announced new updates to its AI note-taking and research assistant, NotebookLM, allowing users to get summaries of YouTube videos and audio files and even create sharable AI-generated audio discussions

NotebookLM adds audio and YouTube support, plus easier sharing of Audio Overviews — from blog.google

 

10 Ways I Use LLMs like ChatGPT as a Professor — from automatedteach.com by Graham Clay
ChatGPT-4o, Gemini 1.5 Pro, Claude 3.5 Sonnet, custom GPTs – you name it, I use it. Here’s how…

Excerpt:

  1. To plan lessons (especially activities)
  2. To create course content (especially quizzes)
  3. To tutor my students
  4. To grade faster and give better feedback
  5. To draft grant applications
  6. Plus 5 other items

From Caution to Calcification to Creativity: Reanimating Education with AI’s Frankenstein Potential — from nickpotkalitsky.substack.com by Nick Potkalitsky
A Critical Analysis of AI-Assisted Lesson Planning: Evaluating Efficacy and Pedagogical Implications

Excerpt (emphasis DSC):

As we navigate the rapidly evolving landscape of artificial intelligence in education, a troubling trend has emerged. What began as cautious skepticism has calcified into rigid opposition. The discourse surrounding AI in classrooms has shifted from empirical critique to categorical rejection, creating a chasm between the potential of AI and its practical implementation in education.

This hardening of attitudes comes at a significant cost. While educators and policymakers debate, students find themselves caught in the crossfire. They lack safe, guided access to AI tools that are increasingly ubiquitous in the world beyond school walls. In the absence of formal instruction, many are teaching themselves to use these tools, often in less than productive ways. Others live in a state of constant anxiety, fearing accusations of AI reliance in their work. These are just a few symptoms of an overarching educational culture that has become resistant to change, even as the world around it transforms at an unprecedented pace.

Yet, as this calcification sets in, I find myself in a curious position: the more I thoughtfully integrate AI into my teaching practice, the more I witness its potential to enhance and transform education


NotebookLM and Google’s Multimodal Vision for AI-Powered Learning Tools — from marcwatkins.substack.com by Marc Watkins

A Variety of Use Cases

  • Create an Interactive Syllabus
  • Presentation Deep Dive: Upload Your Slides
  • Note Taking: Turn Your Chalkboard into a Digital Canvas
  • Explore a Reading or Series of Readings
  • Help Navigating Feedback
  • Portfolio Building Blocks

Must-Have Competencies and Skills in Our New AI World: A Synthesis for Educational Reform — from er.educause.edu by Fawzi BenMessaoud
The transformative impact of artificial intelligence on educational systems calls for a comprehensive reform to prepare future generations for an AI-integrated world.

The urgency to integrate AI competencies into education is about preparing students not just to adapt to inevitable changes but to lead the charge in shaping an AI-augmented world. It’s about equipping them to ask the right questions, innovate responsibly, and navigate the ethical quandaries that come with such power.

AI in education should augment and complement their aptitude and expertise, to personalize and optimize the learning experience, and to support lifelong learning and development. AI in education should be a national priority and a collaborative effort among all stakeholders, to ensure that AI is designed and deployed in an ethical, equitable, and inclusive way that respects the diversity and dignity of all learners and educators and that promotes the common good and social justice. AI in education should be about the production of AI, not just the consumption of AI, meaning that learners and educators should have the opportunity to learn about AI, to participate in its creation and evaluation, and to shape its impact and direction.

 


From DSC:
The cost of obtaining a degree is heavily on my mind this morning as I’m having to withdraw funds — again — to help our son get through his senior year of college. He’s a Marine Reservist and he continues to do his best to contribute to his expenses…but man o’ man, these expenses are just crazy.

So it’s no surprise this item caught my eye!  Anything colleges and universities can do to bring down the prices — as well as make the total prices more transparent and upfront — would be greatly appreciated by students and families alike.


Also related, see:

How Rising Higher Ed Costs Change Student Attitudes About College — from edsurge.com by Jeffrey R. Young

But she admits the issue is complicated. She said one of her own daughters, who is now 26, would have benefitted from a gap year. “The problem was the cost was a major factor,” Klein told me. “She was offered huge financial aid by a very good school, and I said, ‘We don’t know if you take a gap year if that offer is going to be on the table. And I can’t afford this school without that offer.’”

 

Georgia Tech Aims to Take Lifetime Learning from Pastime to Pro — from workshift.org by Lilah Burke

As Americans live and work longer, many now find themselves needing to change jobs and careers several times within their lifetimes.

Now, Georgia Institute of Technology has created a new college to serve just these learners. Georgia Tech last week launched its College of Lifetime Learning, which will combine degree programs with non-degree programs, and seeks to educate 114K students by 2030. That would enable the university to double the current number of degrees granted and nondegree students served.

“What we’re hearing is that with the advancing pace of digitization taking place, changing demographics, people working longer, for example, higher ed needs to do something in addition to what it already has been doing” says Nelson Baker, interim dean of the new college.


Also see:

Is the Workplace the New College Campus? — from workshift.org by Joe Edelheit Ross

Now a quarter way through the 21st century, higher education is again in need of a reboot. Post Covid, colleges are closing one per week. More than 40M U.S. learners have started college but never finished. Nearly two-thirds of those learners would complete their degree but can’t afford to. Student debt now sits at almost $2T. Americans are losing faith in higher education.

Enter the apprenticeship degree, where students can earn a debt-free, four-year degree entirely embedded within a full-time, paid job. In the U.K., with government tax incentives, the apprenticeship-to-degree model has surged in eight years from zero to 50K new enrollments, making progress toward an expected 20% of postsecondary starts within the decade. As I have previously written, I believe the apprenticeship degree is just what American higher education needs to meet the moment.

 

The Most Popular AI Tools for Instructional Design (September, 2024) — from drphilippahardman.substack.com by Dr. Philippa Hardman
The tools we use most, and how we use them

This week, as I kick off the 20th cohort of my AI-Learning Design bootcamp, I decided to do some analysis of the work habits of the hundreds of amazing AI-embracing instructional designers who I’ve worked with over the last year or so.

My goal was to answer the question: which AI tools do we use most in the instructional design process, and how do we use them?

Here’s where we are in September, 2024:


Developing Your Approach to Generative AI — from scholarlyteacher.com by Caitlin K. Kirby,  Min Zhuang, Imari Cheyne Tetu, & Stephen Thomas (Michigan State University)

As generative AI becomes integrated into workplaces, scholarly work, and students’ workflows, we have the opportunity to take a broad view of the role of generative AI in higher education classrooms. Our guiding questions are meant to serve as a starting point to consider, from each educator’s initial reaction and preferences around generative AI, how their discipline, course design, and assessments may be impacted, and to have a broad view of the ethics of generative AI use.



The Impact of AI in Advancing Accessibility for Learners with Disabilities — from er.educause.edu by Rob Gibson

AI technology tools hold remarkable promise for providing more accessible, equitable, and inclusive learning experiences for students with disabilities.


 
© 2024 | Daniel Christian