analytics

Dr Abigail Rekas, Lawyer & Lecturer at the School of Law, University of Galway

Abigail is a lecturer on two of the Law micro-credentials at University of Galway – Lawyering Technology & Innovation and Law & Analytics. Micro-credentials are short, flexible courses designed to fit around your busy life! They are designed in collaboration with industry to meet specific skills needs and are accredited by leading Irish universities.

Visit: universityofgalway.ie/courses/micro-credentials/

The Implications of Generative AI: From the Delivery of Legal Services to the Delivery of Justice — from iaals.du.edu by

The potential for AI’s impact is broad, as it has the ability to impact every aspect of human life, from home to work. It will impact our relationships to everything and everyone in our world. The implications for generative AI on the legal system, from how we deliver legal services to how we deliver justice, will be just as far reaching.

[N]ow we face the latest technological frontier: artificial intelligence (AI).… Law professors report with both awe and angst that AI apparently can earn Bs on law school assignments and even pass the bar exam. Legal research may soon be unimaginable without it. AI obviously has great potential to dramatically increase access to key information for lawyers and non-lawyers alike. But just as obviously it risks invading privacy interests and dehumanizing the law.
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When you can no longer sell the time it takes to achieve a client’s outcome, then you must sell the outcome itself and the client’s experience of getting there. That completely changes the dynamics of what law firms are all about.

Preparing the Next Generation of Tech-Ready Lawyers — from news.gsu.edu
Legal Analytics and Innovation Initiative Gives Students a Competitive Advantage

Georgia State University College of Law faculty understand this need and designed the Legal Analytics & Innovation Initiative (LAII) to equip students with the competitive skills desired by law firms and other companies that align with the emerging technological environment.

“As faculty, we realized we need to be forward-thinking about incorporating technology into our curriculum. Students must understand new areas of law that arise from or are significantly altered by technological advances, like cybersecurity, privacy and AI. They also must understand how these advances change the practice of law,” said Kris Niedringhaus, associate dean for Law Library, Information Services, Legal Technology & Innovation.

The Imperative Of Identifying Use Cases In Legal Tech: A Guiding Light For Innovation In The Age Of AI — from abovethelaw.com by Olga V. Mack
In the quest to integrate AI and legal technology into legal practice, use cases are not just important but indispensable.

As the legal profession continues to navigate the waters of digital transformation, the importance of use cases stands as a beacon guiding the journey. They are the litmus test for the practical value of technology, ensuring that innovations not only dazzle with potential but also deliver tangible benefits. In the quest to integrate AI and legal technology into legal practice, use cases are not just important but indispensable.

The future of legal tech is not about technology for technology’s sake. It’s about thoughtful, purpose-driven innovation that enhances the practice of law, improves client outcomes, and upholds the principles of justice. Use cases are the roadmap for this future, charting a course for technology that is meaningful, impactful, and aligned with the noble pursuit of law.

12 Books for Instructional Designers to Read This Year — from theelearningcoach.com by Connie Malamed

Over the past year, many excellent and resourceful books have crossed my desk or Kindle. I’m rounding them up here so you can find a few to expand your horizons. The list below is in alphabetical order by title.

Each book is unique, yet as a collection, they reflect some common themes and trends in Learning and Development: a focus on empathy and emotion, adopting best practices from other fields, using data for greater impact, aligning projects with organizational goals, and developing consultative skills. The authors listed here are optimistic and forward-thinking—they believe change is possible. I hope you enjoy the books.

Student Use Cases for AI: Start by Sharing These Guidelines with Your Class — from hbsp.harvard.edu by Ethan Mollick and Lilach Mollick

To help you explore some of the ways students can use this disruptive new technology to improve their learning—while making your job easier and more effective—we’ve written a series of articles that examine the following student use cases:

Recap: Teaching in the Age of AI (What’s Working, What’s Not) — from celt.olemiss.edu by Derek Bruff, visiting associate director

Earlier this week, CETL and AIG hosted a discussion among UM faculty and other instructors about teaching and AI this fall semester. We wanted to know what was working when it came to policies and assignments that responded to generative AI technologies like ChatGPT, Google Bard, Midjourney, DALL-E, and more. We were also interested in hearing what wasn’t working, as well as questions and concerns that the university community had about teaching and AI.

Teaching: Want your students to be skeptical of ChatGPT? Try this. — from chronicle.com by Beth McMurtrie

Then, in class he put them into groups where they worked together to generate a 500-word essay on “Why I Write” entirely through ChatGPT. Each group had complete freedom in how they chose to use the tool. The key: They were asked to evaluate their essay on how well it offered a personal perspective and demonstrated a critical reading of the piece. Weiss also graded each ChatGPT-written essay and included an explanation of why he came up with that particular grade.

After that, the students were asked to record their observations on the experiment on the discussion board. Then they came together again as a class to discuss the experiment.

Weiss shared some of his students’ comments with me (with their approval). Here are a few:

2023 EDUCAUSE Horizon Action Plan: Generative AI — from library.educause.edu by Jenay Robert and Nicole Muscanell

Asked to describe the state of generative AI that they would like to see in higher education 10 years from now, panelists collaboratively constructed their preferred future.
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Will Teachers Listen to Feedback From AI? Researchers Are Betting on It — from edsurge.com by Olina Banerji

Julie York, a computer science and media teacher at South Portland High School in Maine, was scouring the internet for discussion tools for her class when she found TeachFX. An AI tool that takes recorded audio from a classroom and turns it into data about who talked and for how long, it seemed like a cool way for York to discuss issues of data privacy, consent and bias with her students. But York soon realized that TeachFX was meant for much more.

York found that TeachFX listened to her very carefully, and generated a detailed feedback report on her specific teaching style. York was hooked, in part because she says her school administration simply doesn’t have the time to observe teachers while tending to several other pressing concerns.

“I rarely ever get feedback on my teaching style. This was giving me 100 percent quantifiable data on how many questions I asked and how often I asked them in a 90-minute class,” York says. “It’s not a rubric. It’s a reflection.”

TeachFX is easy to use, York says. It’s as simple as switching on a recording device.
…
But TeachFX, she adds, is focused not on her students’ achievements, but instead on her performance as a teacher.

ChatGPT Is Landing Kids in the Principal’s Office, Survey Finds — from the74million.org by Mark Keierleber
While educators worry that students are using generative AI to cheat, a new report finds students are turning to the tool more for personal problems.

Indeed, 58% of students, and 72% of those in special education, said they’ve used generative AI during the 2022-23 academic year, just not primarily for the reasons that teachers fear most. Among youth who completed the nationally representative survey, just 23% said they used it for academic purposes and 19% said they’ve used the tools to help them write and submit a paper. Instead, 29% reported having used it to deal with anxiety or mental health issues, 22% for issues with friends and 16% for family conflicts.

Part of the disconnect dividing teachers and students, researchers found, may come down to gray areas. Just 40% of parents said they or their child were given guidance on ways they can use generative AI without running afoul of school rules. Only 24% of teachers say they’ve been trained on how to respond if they suspect a student used generative AI to cheat.

Embracing weirdness: What it means to use AI as a (writing) tool — from oneusefulthing.org by Ethan Mollick
AI is strange. We need to learn to use it.

But LLMs are not Google replacements, or thesauruses or grammar checkers. Instead, they are capable of so much more weird and useful help.

Diving Deep into AI: Navigating the L&D Landscape — from learningguild.com by Markus Bernhardt

The prospect of AI-powered, tailored, on-demand learning and performance support is exhilarating: It starts with traditional digital learning made into fully adaptive learning experiences, which would adjust to strengths and weaknesses for each individual learner. The possibilities extend all the way through to simulations and augmented reality, an environment to put into practice knowledge and skills, whether as individuals or working in a team simulation. The possibilities are immense.

Thanks to generative AI, such visions are transitioning from fiction to reality.

Video: Unleashing the Power of AI in L&D — from drphilippahardman.substack.com by Dr. Philippa Hardman
An exclusive video walkthrough of my keynote at Sweden’s national L&D conference this week

Highlights

The wicked problem of L&D: last year, $371 billion was spent on workplace training globally, but only 12% of employees apply what they learn in the workplace
An innovative approach to L&D: when Mastery Learning is used to design & deliver workplace training, the rate of “transfer” (i.e. behaviour change & application) is 67%
AI 101: quick summary of classification, generative and interactive AI and its uses in L&D
The impact of AI: my initial research shows that AI has the potential to scale Mastery Learning and, in the process:
- reduce the “time to training design” by 94% > faster
- reduce the cost of training design by 92% > cheaper
- increase the quality of learning design & delivery by 96% > better
Research also shows that the vast majority of workplaces are using AI only to “oil the machine” rather than innovate and improve our processes & practices
Practical tips: how to get started on your AI journey in your company, and a glimpse of what L&D roles might look like in a post-AI world

The 2023 Global Sentiment Survey — from donaldhtaylor.co.uk by Don Taylor

Excerpt:

This year’s Global Sentiment Survey – the tenth – paints a picture that is both familiar and unusual. In our 2020 survey report, we noted that ‘Data dominates this year’s survey’. It does so again this year, with the near 4,000 respondents showing a strong interest in AI, Skills-based talent management and Learning analytics (in positions #2, #3 and #4), all of which rely on data. The table is topped by Reskilling/upskilling, in the #1 spot for the third year running.
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Donald Taylor's GSS 2023

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Also see Don’s report here >>

What will be hot in workplace L&D in 2023? The results are in for the L&D Global Sentiment Survey 2023 [Taylor]

On 02/13/2023, in Africa, analytics, Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, Asia, Augmented Reality (AR), Australia, Canada, collaboration, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, data related items, digital learning, elearning, Europe, global / globalization, India, instructional design, learning, learning ecosystem, Learning Experience Design, Metaverse, microlearning, mobile learning, personalized/customized learning, skills, UK, United States, Virtual Reality (VR) / worlds / learning, workplace, XR - extended reality, by Daniel Christian

Here’s the link to Don Taylor’s posting on Linked in (also shown below).

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2022 Winners of the LegalTech Breakthrough Awards — from legaltechbreakthrough.com

Categories include:

Case Management
Client Relations
Data & Analytics
Documentation
Legal Education
Practice Management
Legal Entity Management
Legal Research
Online Dispute Resolution
Contract Management
eDiscovery
Marketplaces
RegTech
Leadership

Also see:

Soaring Travel Costs Put Lawyers Back on Zoom –– from kift.com Matthew Parsons
Rising airfares and travel costs are prompting legal professionals involved in dispute resolutions to return to video conferencing.
Global Dispute Resolution: The Future of Virtual Legal Proceedings Is Shaped by Soaring Travel Costs — from matlawreview.com

With the cost of international air travel rising sharply, remote hearings are a practical alternative to in-person proceedings. International travel is expensive, and the virtual option means that it is no longer necessary to count travel as a “cost of doing business” when pursuing an international dispute. The widespread use of technology in global dispute resolution proceedings gives attorneys and their clients the option to participate remotely, which is a compelling cost saver for all parties.

Most debt lawsuits get decided without a fight. Michigan leaders want to change the rules. — from mlive.com by Matthew Miller
Excerpt:
Most of the 1.9 million debt collection cases filed in Michigan’s district courts over the past decade or so never went to trial. Usually, the defendants don’t show up to court, and debt collectors win by default, according to data compiled by the Michigan Justice for All Commission. In most cases, the courts end up garnishing defendants’ wages, income tax returns or other assets, sometimes on the basis of complaints that include little more than the name of the creditor, an account number and the balance due.

And both debt lawsuits and garnishment are more common for people living in primarily Black neighborhoods, regardless of their income.

Members of the Commission say Michigan’s rules around debt collection lawsuits don’t do enough to protect regular people, who sometimes don’t find out they’ve been sued until they see money coming out of their paychecks.

They say those rules need to change.

World-first virtual legal clinic opens for business across BC, aiming to increase affordability, diversity and reach of legal professionals — from finance.yahoo.com by Access Pro Bono

An early participant in the Law Society of BC’s Innovation Sandbox, the Clinic offers the in-person and virtual help of 25 articling students located in 15 different BC communities —from Tofino to Cranbrook— with the support of 15 supervising lawyers, four staff and dozens of local mentors. Together, they provide fixed-fee services in a wide range of areas covering everyday legal problems.

25 Transferable Skills Employers Look For in 2022 [Dale]

On 11/05/2022, in analytics, career development, communications, leadership, reinvent, skills, staying relevant, UK, vocational / trades, workplace, by Daniel Christian

25 Transferable Skills Employers Look For in 2022 — from wikijob.co.uk by Nikki Dalea; with thanks to Ryan Mein for this resource

Excerpt:

Transferable skills combine competencies, knowledge and skills that you have gained from the workplace during your career path, from school, internships or elsewhere and take with you to your next employment or career change.

General skills that can be used in different employment roles come under the transferable skills banner; they can be used in various industries and in roles at other seniority levels.

These can be hard skills – technical knowledge like using specific software – and soft skills, the competencies and abilities that are harder to be taught, like active listening and communication.

Communication, problem solving and teamwork are all examples of transferable job skills because they can be used in any employed role, your education or vocational training.

‘A tipping point for higher ed’: Google launches new, low-cost online programs for high-demand jobs

On 10/16/2022, in analytics, career development, cloud-based computing / apps / other cloud-related, collaboration, colleges, community colleges, corporate / business world, cost of getting a degree, data related items, Google, higher education, online learning, United States, universities, by Daniel Christian

‘A tipping point for higher ed’: Google launches new, low-cost online programs for high-demand jobs — from fortune.com by Sydney Lake

Excerpt:

Higher education has benefits ranging from career development to skill building to network development—but it certainly can come at a high cost. The average cost of college in the U.S. is more than $35,000 per year, according to the Education Data Initiative. And these students average about $37,000 in student loan debt.

Lisa Gevelber, founder of Grow with Google, came to the tech giant with a proposition: Help people “realize their full economic potential” by offering low-cost educational programs focused on high-demand industries. In 2017, Gevelber saw her idea come to life when Google committed $1 billion toward this Grow with Google mission, and the following year the tech giant launched the Google Career Certificates.

[On 10/13/22], Grow with Google takes this program a step further by developing university-industry partnerships. Grow with Google tells Fortune exclusively of the launch of its partnerships with top universities to offer specialized career certificates. These specialized programs build on Grow with Google’s existing programs, but offer more industry-specific take on the material.

U-M partners with Google to offer job-ready tech skills program — from record.umich.edu by Sean Corp

Excerpt:

A new flexible online training program on data science will prepare job-seekers in Michigan and beyond to quickly enter one of the fastest-growing labor markets and advance their careers.

The Center for Academic Innovation created the program, “Data Analytics in the Public Sector with R,” for data science and other professionals interested in how public data sets can drive decisions and policymaking in the public sector. The course complements current Google career certificates, flexible online “Grow with Google” job-training programs for high-demand fields.

Also relevant/see:

Google Cloud and edX Partner to Launch Cloud Computing Professional Certificate — from prnewswire.com 2U, Inc.

Excerpt:

MOUNTAIN VIEW, Calif. and CAMBRIDGE, Mass., Oct. 12, 2022 /PRNewswire/ — Google Cloud and edX, a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU), today announced the launch of a Professional Certificate program in Google Cloud Computing Foundations. The certificate will bring edX’s global community of 45 million learners access to skills that are central to cloud basics, big data, machine learning, and where and how Google Cloud fits in. Registration is open today at www.edx.org, with courses beginning November 2022.

“We are excited to launch our Google Cloud training content on the edX platform,” said Chris Pirie, Director of Google Cloud Learning Profile and Partnerships. “This partnership presents a fantastic opportunity for learners around the world to build in-demand cloud skills on a proven learning platform.”

Data Science: Re-Imagining Our Institutions at the Systems Level [Grush & Siemens]

On 10/12/2022, in analytics, Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, Australia, colleges, community colleges, convergence, data related items, faculty, higher education, instructional design, learning, learning ecosystem, Learning Experience Design, learning theories, student-related, teaching & learning, United States, vendors, by Daniel Christian

Data Science: Re-Imagining Our Institutions at the Systems Level — from campustechnology.com by Mary Grush
A Q&A with George Siemens

Excerpt:

We know that higher education institutions have been exploring data science for decades. Many began by leveraging institutional data to serve administrative computing needs and efficiencies, later taking on an additional learning science focus, at least to some, often limited degree.

What can institutions do now, to use data science better and perhaps reinvent themselves in the process? Are they taking advantage of all the access they have to so many disciplines and researchers, to help move data science ahead in the real world? Here, George Siemens, who is a professor of practice at the University of Texas-Arlington and co-leads the Centre for Change and Complexity in Learning at the University of South Australia, talks with CT about data science in higher education.

Learning from Our Students: Student Perspectives on Good Teaching — from everylearnereverywhere.org; with thanks to Beth McMurtrie for this resource

Excerpt (emphasis DSC):

Twenty-two students trusted us with their stories and their reflections on good teaching. We honor that trust and hope that instructors who read this document gain as much insight about teaching from the students as we did. While we often write of students in the plural, each one of these students had an individual experience with learning and therefore a unique story to tell about good teaching. The key takeaways from their stories are:

Students want to be recognized as individuals and appreciated in the classroom.
Students want real life in the classroom.
Students want to be treated with respect and trust.

We hope readers will likewise ask their own students, “What do your best instructors do?” and use that feedback to continuously improve their craft as teachers.

Out of 22 students:

Tearing the ‘paper ceiling’: McKinsey supports effort driving upward mobility for millions of workers [mckinsey.com]

On 10/09/2022, in Alternatives, analytics, Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, business, career development, change, cloud-based computing / apps / other cloud-related, corporate / business world, corporate universities / corporate training, skills, society, technology (general), trends, United States, vendors, Web3, workplace, by Daniel Christian

Tearing the ‘paper ceiling’: McKinsey supports effort driving upward mobility for millions of workers — from mckinsey.com

Excerpt:

September 23, 2022There’s a hidden talent pool that most employers overlook—the more than 70 million workers in the US who are STARs, or workers ‘skilled through alternative routes.’ Whether through community college, workforce training, bootcamp or certificate programs, military service, or on-the-job learning, STARs have the skills for higher-wage jobs but often find themselves blocked from consideration.

This week, nonprofit Opportunity@Work and the Ad Council have launched a nationwide campaign to ‘Tear the Paper Ceiling’ and encourage employers to change hiring practices. McKinsey is providing pro bono support to the effort through data and analytics tools that enable recruiters to recognize STARs and their skills.

“While companies scramble to find talent amid a perceived skills gap, many of their job postings have needlessly excluded half of the workers in the country who have the skills for higher-wage work,” says Byron Auguste, founder of Opportunity@Work and a former senior partner at McKinsey. “Companies like the ones we’re proud to call partners in this effort—and those we hope will join—can lead the way by tapping into skilled talent from a far wider range of backgrounds.”

There are lots of reasons why someone might not begin or complete a degree that have nothing to do with their intrinsic abilities or potential. We know there are better ways to screen for talent and now we have the research and tools to back that up.

Carolyn Pierce, McKinsey partner

Also from McKinsey, see:

Latest McKinsey tech outlook identifies 14 key trends for business leaders

Excerpt:

October 4, 2022 The McKinsey Technology Council—a global group of over 100 scientists, entrepreneurs, researchers, and business leaders—has published its second annual Technology Trends Outlook. By assessing metrics of innovation, interest, investment, and adoption, the council has prioritized and synthesized 40 technologies into 14 leading trends.

Following on from last year, applied AI once again earned the highest score for innovation in the report. Sustainability, meanwhile, emerged as a major catalyst for tech around the world, with clean energy and sustainable consumption drawing the highest investment from private-equity and venture-capital firms. And five new trends were added to this year’s edition: industrializing machine learning, Web3, immersive-reality technologies, the future of mobility, and the future of space.

In this post, McKinsey senior partner Lareina Yee, expert partner Roger Roberts, and McKinsey Global Institute partner Michael Chui share their thoughts about what the findings may mean for leaders over the next few years.

#ILTACON22 Day One Roundup [Ambrogi]

On 08/23/2022, in analytics, Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, data related items, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, tools, by Daniel Christian

#ILTACON22 Day One Roundup: News from DISCO, Docket Alarm, LexFusion, Relativity and Reveal — from legaltechmonitor.com by Bob Ambrogi

Excerpt:

[8/22/22] kicks off the first full day of ILTACON22, the annual conference of the International Legal Technology Association. Already, the day has brought a slew of news announcements from legal technology companies.

Here is a roundup of news announced this morning.

15 technical skills employers look for in 2022 [Dale]

On 07/27/2022, in 21st century, analytics, Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, business, career development, cloud-based computing / apps / other cloud-related, CMS/LMS, digital video, marketing/social marketing, mathematics, platforms, programming, research, skills, social media, UK, workplace, by Daniel Christian

15 technical skills employers look for in 2022 — from wikijob.co.uk by Nikki Dale

Excerpts:

A technical skill is the ability to carry out a task associated with technical roles such as IT, engineering, mechanics, science or finance. A typical technical skill set might include programming, the analysis of complex figures or the use of specific tools.

Technical skills are sometimes referred to as ‘hard skills’ because you can learn how to do them and, in some cases, get qualified or at least certified.
…
Some technical skills employers are looking for include:

Five #AI-related items

On 07/21/2022, in 21st century, 5G, A/V -- audio/visual, Africa, analytics, Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, Asia, Augmented Reality (AR), Australia, Blockchain, bots, business, Canada, career development, computer science, corporate / business world, data related items, education, education technology, emerging technologies, engineering, entrepreneurship, Europe, experimentation, future, global / globalization, health, India, innovation, learning agents, Natural Language Processing (NLP), NVIDIA, platforms, robotics, technology (general), telecommunications, tools, UK, United States, Virtual Reality (VR) / worlds / learning, voice recognition / voice enabled interfaces, workplace, XR - extended reality, by Daniel Christian

The Branches of #ArtificialIntelligence

Info. via @ingliguori shows so many uses of #AI in #business & #technology. #DataScience #BigData #IoT #Python #100DaysofCode #MachineLearning @Strat_AI @EvaSmartAI @EvanKirstel @DeepLearn007 @SwissCognitive @RoblemVR @vue_ai @andy_fitze pic.twitter.com/vqaHrytkoB

— Andrew Neff (@AndrewinContact) December 6, 2021

Ways that artificial intelligence is revolutionizing education — from thetechedvocate.org by Matthew Lynch

Excerpt:

I was speaking with an aging schoolteacher who believes that AI is destroying education. They challenged me to come up with 26 ways that artificial intelligence (AI) is improving education, and instead, I came up with. They’re right here.

AI Startup Speeds Healthcare Innovations To Save Lives — from by Geri Stengel

Excerpt:

This project was a light-bulb moment for her. The financial industry had Bloomberg to analyze content and data to help investors uncover opportunities and minimize risk, and pharmaceutical, biotech, and medical device companies needed something similar.

Artificial Intelligence: Not A Panacea For Supply Chain Issues, But Extremely Helpful https://t.co/wVUnJlA71R pic.twitter.com/M0wfQtyyFo

— Alec Lazarescu (@alec1a) July 20, 2022

#Technology: Emerging Top ?

Info via @Paula_Piccard talks #tech and the #business uses. #IoT #MachineLearning #AI #Python #DataScience #BigData #100DaysOfCode #Blockchain #AR #VR #ArtificialIntelligence #5G @Shi4Tech @BetaMoroney @Hana_ElSayyed @TScotClendaniel @Ym78200 @MiaD pic.twitter.com/Z10dkQzHXI

— Andrew Neff (@AndrewinContact) July 20, 2022

Learning Ecosystems

“Preparing the Next Generation of Tech-Ready Lawyers” + other legaltech-related items

12 Books for Instructional Designers to Read This Year [Malamed]

25 Transferable Skills Employers Look For in 2022 [Dale]

Tearing the ‘paper ceiling’: McKinsey supports effort driving upward mobility for millions of workers [mckinsey.com]

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