Amazon

The biggest tech trends of 2022, according to over 40 experts — from fastcompany.com by Mark Sullivan
Startup founders, Big Tech execs, VCs, and tech scholars offer their predictions on how Web3, the metaverse, and other emerging ideas will shape the next year.

We asked startup founders, Big Tech execs, VCs, scholars, and other experts to speculate on the coming year within their field of interest. Altogether, we collected more than 40 predictions about 2022. Together, they offer a smart composite look at the things we’re likely to be talking about by this time next year.

How can anyone claim that MOOCs have been a failure!!!? Are you serious!?!?! [Christian]

On 12/29/2021, in 21st century, 24x7x365 access, Africa, Alternatives, Amazon, Australia, Canada, career development, changing business models, colleges, community colleges, corporate universities / corporate training, cost of getting a degree, credentialing, Daniel S. Christian, digital learning, distance education, Europe, Facebook / Meta Platforms, future of higher education, game-changing environment, generational differences, global / globalization, higher education, homeschooling/homeschoolers, India, innovation, instructional design, learning, learning ecosystem, Learning from the Living [Class] Room, learning preferences, lifelong learning, love of learning, Microsoft, MOOCs -- Massive Open Online Courses, more voice more choice more control, New "Amazon.com" of Higher Education, online learning, online media, platforms, teaching online, training / L&D, trends, UK, United States, universities, vendors, vocational / trades, by Daniel Christian

From DSC:
As the article below clearly relays, MOOCs did NOT fail! In the last decade, they have reached 220 million learners worldwide!

I don’t know the total number of graduates from the Ivy League — throughout all of the relevant institutions’ histories — but I would bet you that MOOCs have reached far more learners. And MOOCs did so in less than a decade.

And you’re going to tell me MOOCs have been a failure?!!!! Are you being serious!?!?! You can talk about completion rates all that you want to (and that misses the point, as some people sign up for MOOCs without ever intending to finish the entire course). As with other things, people get out of something what they put into that thing.

A Decade of MOOCs: A Review of Stats and Trends for Large-Scale Online Courses in 2021 — from edsurge.com by Dhawal Shah

Excerpts:

Now, a decade later, MOOCs have reached 220 million learners, excluding China where we don’t have as reliable data, . In 2021, providers launched over 3,100 courses and 500 microcredentials.
…
Originally, MOOC providers relied on universities to create courses. But that dependence is declining as more and more of the courses are created by companies every year. These corporate partners in course creation include tech giants Google, Microsoft, Amazon and Facebook.

…the majority of the new courses launched on Coursera in 2021 are not from universities anymore.
…
These mass online courses were born without a business model. Yet within a decade, MOOCs went from no revenue to bringing in well over a half a billion dollars annually.

AWS Expands Access to Free Cloud Skills Training on its Mission to Educate 29 Million People by 2025 [businesswire.com]

On 12/17/2021, in Alternatives, Amazon, cloud-based computing / apps / other cloud-related, corporate / business world, corporate universities / corporate training, future, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), professional development, training / L&D, by Daniel Christian

AWS Expands Access to Free Cloud Skills Training on its Mission to Educate 29 Million People by 2025 — from businesswire.com; with thanks to Ryan Craig for the resource
New AWS digital learning experience, technical courses on Amazon.com, expanded access to AWS re/Start, and Amazon’s first dedicated in-person cloud learning center will put cloud skills training into the hands of millions of people

New AWS Global Digital Skills Study finds the need for digital skills training is greater than ever, with 85% of workers feeling they need more technical knowledge than they did pre-pandemic

Excerpt:

SEATTLE–(BUSINESS WIRE)–[On 11/28/21], Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), announced four initiatives to empower learners and make it even easier for anyone with a desire to learn to access free cloud computing skills training and unlock new career possibilities in the cloud. The initiatives announced today include the launch of AWS Skill Builder—a new digital learning experience, the addition of AWS courses to the Amazon.com website, the expansion of the AWS re/Start global reskilling program, and the opening of the AWS Skills Center—Amazon’s first dedicated, in-person cloud learning space.

Why AWS’s move into private 5G networking is game-changing [Kerravala]

On 12/02/2021, in 5G, Amazon, innovation, internet, IT in HE, telecommunications, by Daniel Christian

Why AWS’s move into private 5G networking is game-changing — from zdnet.com by Zeus Kerravala
As the cost of SIM-connected devices decreases and eSIMs become more common, the industry could see a big move from Wi-Fi to 5G.

Excerpt:

One of the notable announcements at Amazon Web Services’ re:Invent 2021 conference [on 11/30/21] was the unveiling of AWS Private 5G, a fully-managed service enabling businesses to deploy their own high-capacity mobile networks. The service is designed to be used inside buildings as an augmentation of — and eventual replacement for — Wi-Fi.

From DSC:
From my perspective, both of the items below are highly-related to each other:

Let’s Teach Computer Science Majors to Be Good Citizens. The Whole World Depends on It. — from edsurge.com by Anne-Marie Núñez, Matthew J. Mayhew, Musbah Shaheen and Laura S. Dahl

Excerpt:

Change may need to start earlier in the workforce development pipeline. Undergraduate education offers a key opportunity for recruiting students from historically underrepresented racial and ethnic, gender, and disability groups into computing. Yet even broadened participation in college computer science courses may not shift the tech workforce and block bias from seeping into tech tools if students aren’t taught that diversity and ethics are essential to their field of study and future careers.

Computer Science Majors Lack Citizenship Preparation
Unfortunately, those lessons seem to be missing from many computer science programs.

…and an excerpt from Why AI can’t really filter out “hate news” — with thanks to Sam DeBrule for this resource (emphasis DSC):

The incomprehensibility and unexplainability of huge algorithms
Michael Egnor: What terrifies me about artificial intelligence — and I don’t think one can overstate this danger — is that artificial intelligence has two properties that make it particularly deadly in human civilization. One is concealment. Even though every single purpose in artificial intelligence is human, it’s concealed. We don’t really understand it. We don’t understand Google’s algorithms.

There may even be a situation where Google doesn’t understand Google’s algorithms. But all of it comes from the people who run Google. So the concealment is very dangerous. We don’t know what these programs are doing to our culture. And it may be that no one knows, but they are doing things.

Note:Roman Yampolskiy has written about the incomprehensibility and unexplainability of AI: “Human beings are finite in our abilities. For example, our short term memory is about 7 units on average. In contrast, an AI can remember billions of items and AI capacity to do so is growing exponentially. While never infinite in a true mathematical sense, machine capabilities can be considered such in comparison with ours. This is true for memory, compute speed, and communication abilities.” So we have built-in bias and incomprehensibility at the same time.

From DSC:
That part about concealment reminds me that our society depends upon the state of the hearts of the tech leaders. We don’t like to admit that, but it’s true. The legal realm is too far behind to stop the Wild West of technological change. The legal realm is trying to catch up, but they’re coming onto the race track with no cars…just as pedestrians walking or running as fast as they can….all the while, the technological cars are whizzing by.

The net effect of all of this is that we are more dependent upon the ethics, morals, and care for their fellow humankind (or not) of the C-Suites out there (especially Facebook/Meta Platforms, Google, Microsoft, Amazon, Google, and Apple) than we care to admit. Are they producing products and services that aim to help our societies move forward, or are they just trying to make some more bucks? Who — or what — is being served?

The software engineers and software architects are involved here big time as well. “Just because we can doesn’t mean we should.” But that perspective is sometimes in short supply.

Discovery Education Collaborates with AWS to Enhance Recommendation Engine — from discoveryeducation.com

Excerpt:

SILVER SPRING, MD [On Monday,?September 27, 2021] — Discovery Education—a worldwide edtech leader supporting learning wherever it takes place — announced that it has enhanced its K-12 learning platform with Amazon Web Services (AWS) machine learning capabilities. The pioneering use of machine learning within the Discovery Education platform helps educators spend less time searching for digital resources and more time teaching.
…
Several months of planning and deep collaboration with AWS enabled Discovery Education to innovatively integrate Amazon Personalize technology into the “Just For You” area of its K-12 platform. The “Just For You” row connects educators to a unique, personalized set of resources based on the grade level taught, preferences, and assets used in the past.

“For some time, educators have desired more resources to help personalize teaching and learning. ML technology is already being used to curate our entertainment experiences, help with workforce productivity, and more, and it’s exciting to see this innovation is being integrated into classrooms,” said Alec Chalmers, Director, EdTech and GovTech Markets at AWS.

From DSC:
It looks like Amazon continues to make inroads into the education space. Team up this type of recommendation engine with an AI that’s pulling the latest skills that are needed for — and embedded within — job descriptions and you have a learning powerhouse.

Disruption ahead…?

Also see:

How Machine Learning Is Having an Impact on Education — from techlearning.com by Erik Ofgang
Discovery Education has partnered with Amazon Web Services to enhance its platform with machine learning. It’s one of many ways machine learning is being used in K-12 today.

Amazon offers to pay college tuition for most US workers [Meyersohn]

On 09/12/2021, in Amazon, colleges, corporate / business world, cost of getting a degree, funding / grants, higher education, United States, universities, by Daniel Christian

Amazon offers to pay college tuition for most US workers — from cnn.com by Nathaniel Meyersohn

Excerpt:

New York (CNN Business)Amazon is offering to cover four-year college tuition for most of its approximately 750,000 hourly workers in the United States, the latest major employer to offer the perk to attract and retain hourly employees in a tight job market.

Starting in January, Amazon for the first time will pay for tuition, fees and books for warehouse, transportation and other hourly employees who want to pursue bachelor’s degrees. It will also begin covering high school diploma programs, GED’s and English as a Second Language (ESL) certifications for employees.

Amazon (AMZN) has not finalized a list of colleges workers will be eligible to attend using the benefit.

The Hardware and Materials Innovations Enabling Consumer Augmented Reality [Roznyatovskiy]

On 08/17/2021, in A/V -- audio/visual, Amazon, Apple, Augmented Reality (AR), digital learning, education technology, engagement / engaging students, entrepreneurship, experimentation, Facebook / Meta Platforms, future, human-computer interaction (HCI), innovation, IT in HE, vision/possibilities, XR - extended reality, by Daniel Christian

The Hardware and Materials Innovations Enabling Consumer Augmented Reality — from luxresearchinc.com by Vladimir Roznyatovskiy

Excerpt:

Consumer mass-market augmented reality (AR) products and applications could become a fourth wave of modern technological progress, following the PC and smartphone in transformative impact on nearly all aspects of life and business.

However, making widespread consumer AR a reality will require significant innovations in optical components, light engines, and cameras and sensors to reduce size and weight while improving performance. These advances will create significant opportunities for materials and hardware developers. It will be five years to seven years before these efforts translate into viable mass-market devices, but once they do, the opportunities for consumer insights and engagement will be tremendous and a significant source of competitive differentiation.

Many Americans aren’t aware they’re being tracked with facial recognition while shopping — from techradar.com by Anthony Spadafora
You’re not just on camera, you’re also being tracked

Excerpt:

Despite consumer opposition to facial recognition, the technology is currently being used in retail stores throughout the US according to new research from Piplsay.

While San Francisco banned the police from using facial recognition back in 2019 and the EU called for a five year ban on the technology last year, several major retailers in the US including Lowe’s, Albertsons and Macy’s have been using it for both fraud and theft detection.

From DSC:
I’m not sure how prevalent this practice is…and that’s precisely the point. We don’t know what all of those cameras are actually doing in our stores, gas stations, supermarkets, etc. I put this in the categories of policy, law schools, legal, government, and others as the legislative and legal realm need to scramble to catch up to this Wild Wild West.

Along these lines, I was watching a portion of 60 minutes last night where they were doing a piece on autonomous trucks (reportedly to hit the roads without a person sometime later this year). When asked about oversight, there was some…but not much.

Readers of this blog will know that I have often wondered…”How does society weigh in on these things?”

Along these same lines, also see:

The NYPD Had a Secret Fund for Surveillance Tools — from wired.com by Sidney Fussell
Documents reveal that police bought facial-recognition software, vans equipped with x-ray machines, and “stingray” cell site simulators—with no public oversight.

Recording of “The Future of Education Collaborative for Higher Education” on 8/12/21

On 08/13/2021, in 21st century, 24x7x365 access, accreditation, adult learning, Alternatives, Amazon, business side of he, Canvas - and other Instructure-related items, career development, change, changing business models, colleges, community colleges, corporate / business world, corporate universities / corporate training, Daniel S. Christian, experimentation, future of higher education, game-changing environment, higher education, innovation, instructional design, internet, learning agents, learning ecosystem, Learning from the Living [Class] Room, student-related, training / L&D, trends, United States, universities, vendors, vision/possibilities, web-based collaboration, by Daniel Christian

Recording of “The Future of Education Collaborative for Higher Education” on 8/12/21 — this event was sponsored by Instructure and AWS

From DSC:
One of the most interesting items for me in this was to hear how one university is allowing students to drive the Request For Proposal (RFP) process – giving students much more VOICE. Staff and faculty are consultants but students have the final say! Wow!

Also, I agree with the idea that the market will drive changes within higher education. But for that to occur more significantly:

Employers need to hire more people from a variety of backgrounds and that come into their interviews with a greater variety of credentials.
The accrediting agencies involved with higher ed are going to need to become more innovative and flexible.
And the elephant in the room for me is that faculty members are going to have to come to the realization that those organizations/courses of the future that will thrive and have the most impact will be much more team-based and will be based upon what the market needs (i.e., better alignment is needed between the corporate/business world and the world of higher education). For far too long, the faculty member has been the sole person at the table….the person holding the steering wheel…the person in control of everything that gets presented and how it gets presented….the person who decides what they want to teach (vs. what the market actually needs) and how they want to teach it.

Finally, I bet AWS and Zoom could have said a LOT more than they actually said.

#learningfromthelivingclassroom

Top 10 Free Coding Resources for Students — from gocoderz.com

Excerpt:

With computer science and technology being such a crucial part of student’s future success, it’s important that every student receives equitable access to programs and resources that can help them build their coding and programming knowledge early on. Exposure to coding resources increases student interest in computer science and technology careers and provides them with foundational knowledge that they can improve and refine as their education progresses to be successful in these future professions.

Amazon Web Services, Arizona State to offer for-credit cloud education to 10K high schoolers [Schwartz]

On 07/30/2021, in Alternatives, Amazon, career development, cloud-based computing / apps / other cloud-related, collaboration, computer science, K-12 related, learning ecosystem, Learning Experience Design, platforms, programming, United States, universities, vendors, youth, by Daniel Christian

Amazon Web Services, Arizona State to offer for-credit cloud education to 10K high schoolers — from highereddive.com by Natalie Schwartz

Excerpt:

Amazon Web Services is working with the nonprofit National Education Equity Lab to offer cloud computing classes to high school students in low-income districts, the company announced Wednesday.

AI voice actors sound more human than ever —and they’re ready to hire— from technologyreview.com by Karen Hao
A new wave of startups are using deep learning to build synthetic voice actors for digital assistants, video-game characters, and corporate videos.

Excerpt:

The company blog post drips with the enthusiasm of a ’90s US infomercial. WellSaid Labs describes what clients can expect from its “eight new digital voice actors!” Tobin is “energetic and insightful.” Paige is “poised and expressive.” Ava is “polished, self-assured, and professional.”

Each one is based on a real voice actor, whose likeness (with consent) has been preserved using AI. Companies can now license these voices to say whatever they need. They simply feed some text into the voice engine, and out will spool a crisp audio clip of a natural-sounding performance.
…
But the rise of hyperrealistic fake voices isn’t consequence-free. Human voice actors, in particular, have been left to wonder what this means for their livelihoods.

And below are a couple of somewhat related items:

Amazon’s latest voice interoperability move undermines Google — from protocol.com by Janko Roettgers
With a new toolkit, Amazon is making it easier to build devices that run multiple voice assistants — weakening one of Google’s key arguments against licensing the Google Assistant for such scenarios.

People should be able to pick whatever assistant they prefer for any given task, simply by invoking different words, Rubenson said. “We think it’s critical that customers have choice and flexibility,” he said. “Each will have their own strengths and capabilities.”

Protocol Next Up — from protocol.com by Janko Roettgers
Defining the future of tech and entertainment with Janko Roettgers.

Voice is becoming a true developer ecosystem. Amazon now has more than 900,000 registered Alexa developers, who collectively have built over 130,000 Alexa skills. And those skills are starting to show up in more and more places: “We now have hundreds of physical products” with Alexa built in, Alexa Voice Service & Alexa Skills VP Aaron Rubenson told me this week.

Amazon — you need to listen up and shape up!

On 07/05/2021, in Amazon, business, corporate / business world, dangers of the status quo, Daniel S. Christian, engineering, geography / geology, health, society, UK, United States, workplace, by Daniel Christian

Amazon Contractors Are Revolting, Here Are Their Demands — from interestingengineering.com by Loukia Papadopoulos
Two major delivery partners announced they chose to shut down rather than keep sating Amazon’s draconian demands.

Excerpt:

The firms essentially offered Amazon an ultimatum to either agree to a set of conditions that they said would improve driver safety, or they would shut down — well, Amazon is their only client. Amazon refused, and the two companies actually followed through with their ultimatum.

From DSC:
Our son, who is college age, worked at an Amazon distribution center last summer. He is typically a healthy person. But his back and knees did not do well over the summer. After just a few weeks of having to meet an aggressive (and constant) quota of items being shipped, pains and issues started appearing. I don’t know how some of their employees keep up the pace that they are required to maintain…hour after hour after hour after hour…day after day, month after month.

Also see:

Amazon is destroying millions of unsold goods, from smart TVs to laptops — from fastcompany.com by Lucy Wishart
An Amazon warehouse exposé in the UK underscores a larger problem with how goods are treated as disposable.

Excerpt:

A recent undercover investigation in an Amazon warehouse in Dunfermline, Scotland, reported the disposal of more than 130,000 “new or lightly used” objects in a single week in just that one location. Public outrage was clear. Questions were asked about how Amazon could be so wasteful and why weren’t the usable objects sent to those in need?

Exclusive: Amazon is destroying millions of items of unsold stock in one of its UK warehouses every year, an ITV News investigation has uncovered.

Many of the products – including smart TVs and laptops – are often new and unused. https://t.co/OJjexB0YQd #AmazonWaste pic.twitter.com/UR7XrLWvIM

— ITV News (@itvnews) June 21, 2021

A solid collaboration between Amazon and three systems within Georgia

On 06/10/2021, in Amazon, career development, cloud-based computing / apps / other cloud-related, collaboration, colleges, community colleges, credentialing, platforms, professional development, programming, training / L&D, United States, vendors, by Daniel Christian

Gov. Kemp Announces Technical Skills Training Commitment to Prepare 5,500 Georgians for Cloud Computing Careers — from gov.georgia.gov

Excerpt:

Atlanta, GA — [On June 9th], Governor Brian P. Kemp announced a collaborative initiative between the Technical College System of Georgia (TCSG), the Georgia Department of Education (GADOE), the Technology Association of Georgia (TAG), and Amazon Web Services (AWS) to provide cloud computing training and education to 5,500 learners statewide by 2024. Through this initiative, high schools and technical colleges in Georgia will offer cloud computing courses and credentials that align with skills needed to pursue in-demand technical careers.

“The tech industry in Georgia is rapidly growing with exciting job opportunities for Georgians,” said Governor Kemp. “This collaboration with AWS will ensure our citizens have access to innovative training and education to help prepare them for tech jobs in Georgia.”

Learning Ecosystems

The biggest tech trends of 2022, according to over 40 experts [Sullivan]

How can anyone claim that MOOCs have been a failure!!!? Are you serious!?!?! [Christian]

AWS Expands Access to Free Cloud Skills Training on its Mission to Educate 29 Million People by 2025 [businesswire.com]

Why AWS’s move into private 5G networking is game-changing [Kerravala]

Amazon offers to pay college tuition for most US workers [Meyersohn]

The Hardware and Materials Innovations Enabling Consumer Augmented Reality [Roznyatovskiy]

Many Americans aren’t aware they’re being tracked with facial recognition while shopping [Spadafora]

Amazon — you need to listen up and shape up!

A solid collaboration between Amazon and three systems within Georgia

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