The 2025 Changing Landscape of Online Education (CHLOE) 10 Report — from qualitymatters.org; emphasis below from DSC
Notable findings from the 73-page report include:
- Online Interest Surges Across Student Populations: …
- Institutional Preparedness Falters Amid Rising Demand: Despite accelerating demand, institutional readiness has stagnated—or regressed—in key areas. …
- The Online Education Marketplace Is Increasingly Competitive: …
- Alternative Credentials Take Center Stage: …
- AI Integration Lacks Strategic Coordination: …
Just 28% of faculty are considered fully prepared for online course design, and 45% for teaching. Alarmingly, only 28% of institutions report having fully developed academic continuity plans for future emergency pivots to online.
Also relevant, see:
Great Expectations, Fragile Foundations — from onedtech.philhillaa.com by Glenda Morgan
Lessons about growth from the CHLOE & BOnES reports
Cultural resistance remains strong. Many [Chief Online Learning Officers] COLOs say faculty and deans still believe in-person learning is “just better,” creating headwinds even for modest online growth. As one respondent at a four-year institution with a large online presence put it:
Supportive departments [that] see the value in online may have very different levels of responsiveness compared to academic departments [that] are begrudgingly online. There is definitely a growing belief that students “should” be on-ground and are only choosing online because it’s easy/ convenient. Never mind the very real and growing population of nontraditional learners who can only take online classes, and the very real and growing population of traditional-aged learners who prefer online classes; many faculty/deans take a paternalistic, “we know what’s best” approach.
…
Ultimately, what we need is not just more ambition but better ambition. Ambition rooted in a realistic understanding of institutional capacity, a shared strategic vision, investments in policy and infrastructure, and a culture that supports online learning as a core part of the academic mission, not an auxiliary one. It’s time we talked about what it really takes to grow online learning , and where ambition needs to be matched by structure.
From DSC:
Yup. Culture is at the breakfast table again…boy, those strategies taste good.
I’d like to take some of this report — like the graphic below — and share it with former faculty members and members of a couple of my past job families’ leadership. They strongly didn’t agree with us when we tried to advocate for the development of online-based learning/programs at our organizations…but we were right. We were right all along. And we were LEADING all along. No doubt about it — even if the leadership at the time said that we weren’t leading.
The cultures of those organizations hurt us at the time. But our cultivating work eventually led to the development of online programs — unfortunately, after our groups were disbanded, they had to outsource those programs to OPMs.

Arizona State University — with its dramatic growth in online-based enrollments.




