94% of Consumers are Satisfied with Virtual Primary Care — from hitconsultant.net

Excerpt from What You Should Know (emphasis DSC):

  • For people who have used virtual primary care, the vast majority of them (94%) are satisfied with their experience, and nearly four in five (79%) say it has allowed them to take charge of their health. The study included findings around familiarity and experience with virtual primary care, virtual primary care and chronic conditions, current health and practices, and more.
  • As digital health technology continues to advance and the healthcare industry evolves, many Americans want the ability to utilize more digital methods when it comes to managing their health, according to a study recently released by Elevance Health — formerly Anthem, Inc. Elevance Health commissioned to conduct an online study of over 5,000 US adults age 18+ around virtual primary care.