Will Pandemic Disruption Drive More Legal Operations Transformation? — from prnewswire.com
Deloitte Releases 2020 Legal Operations Survey

Excerpt:

NEW YORKSept. 21, 2020 /PRNewswire/ — While 86% of in-house counsel surveyed said they see opportunity to modernize legal services provided to their stakeholders, Deloitte’s “2020 Legal Operations Survey” found that challenges remain. Respondents described their corporate legal departments’ maturity level for technology as just “foundational.”

Ashley SmithDeloitte Risk & Financial Advisory managing director, Deloitte Transactions and Business Analytics LLP said, “Organizations everywhere have undergone massive change as a result of the COVID-19 pandemic and related economic uncertainties. As business strategies shift and the corporate legal department is called on to do more to help organizations navigate through disruption, focusing on legal operations transformation could help in-house counsel and their teams to evolve beyond heavy manual, tactical work – into leveraging technology to offer more strategic insights and value.”

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Deloitte's 2020 Legal Operations Survey