2019 September

The Global Landscape of Online Program Companies [Lederman]

On 09/14/2019, in Asia, Australia, Canada, collaboration, colleges, community colleges, Europe, higher education, India, IT in HE, Law Schools, leadership, learning ecosystem, online learning, quality, strategy, teaching online, UK, United States, universities, vendors, by Daniel Christian

The Global Landscape of Online Program Companies — from by Doug Lederman
New trove of data suggests a bigger, more complex, more varied ecosystem of companies that work with colleges to take their academic programs online.

Excerpt:

A new dataset promises to give college leaders, company officials and others involved in the online learning landscape much more information about who offers what programs, how they manage them and where the money is flowing, among other factors.

And the company behind the new data, Holon IQ, published a report today that gives a new name to the large and diversifying category of providers that are working with colleges to take their programs online: OPX, instead of OPM, for online program management companies. (More on that later.)

Also see:

Multi-Faculty Collaboration to Design Online General Studies Courses — from facultyfocus.com by B. Jean Mandernach
Excerpt:
While this type of autonomy in course design makes sense for the face-to-face classroom, it may be less practical–and less effective–in the context of online education. Simply put, development of a high-quality online course takes considerable time and advanced knowledge of online pedagogy. If multiple faculty members are teaching the same course online (as is often the case with general studies or other high-demand courses), it is not an efficient use of departmental time, resources, or budget to have multiple faculty developing their own online classroom for different sections of the same course.

Artificial Intelligence in Higher Education: Applications, Promise and Perils, and Ethical Questions — from er.educause.edu by Elana Zeide
What are the benefits and challenges of using artificial intelligence to promote student success, improve retention, streamline enrollment, and better manage resources in higher education?

Excerpt:

The promise of AI applications lies partly in their efficiency and partly in their efficacy. AI systems can capture a much wider array of data, at more granularity, than can humans. And these systems can do so in real time. They can also analyze many, many students—whether those students are in a classroom or in a student body or in a pool of applicants. In addition, AI systems offer excellent observations and inferences very quickly and at minimal cost. These efficiencies will lead, we hope, to increased efficacy—to more effective teaching, learning, institutional decisions, and guidance. So this is one promise of AI: that it will show us things we can’t assess or even envision given the limitations of human cognition and the difficulty of dealing with many different variables and a wide array of students.
…
A second peril in the use of artificial intelligence in higher education consists of the various legal considerations, mostly involving different bodies of privacy and data-protection law. Federal student-privacy legislation is focused on ensuring that institutions (1) get consent to disclose personally identifiable information and (2) give students the ability to access their information and challenge what they think is incorrect.7 The first is not much of an issue if institutions are not sharing the information with outside parties or if they are sharing through the Family Educational Rights and Privacy Act (FERPA), which means an institution does not have to get explicit consent from students. The second requirement—providing students with access to the information that is being used about them—is going to be an increasingly interesting issue.8 I believe that as the decisions being made by artificial intelligence become much more significant and as students become more aware of what is happening, colleges and universities will be pressured to show students this information. People are starting to want to know how algorithmic and AI decisions are impacting their lives.

My short advice about legal considerations? Talk to your lawyers. The circumstances vary considerably from institution to institution.

We need to invest in recess again!

On 09/14/2019, in attention, education, education reform, engagement / engaging students, health, ideas, K-12 related, learning, motivation, student-related, teachers, teaching & learning, youth, by Daniel Christian

The research is clear: If you want smart, healthy, well-rounded children it pays to invest in recess. pic.twitter.com/uvlkhXsXSU

— edutopia (@edutopia) September 14, 2019

Is virtual reality the future of online learning?

On 09/13/2019, in 21st century, 24x7x365 access, 3D, A/V -- audio/visual, cloud-based computing / apps / other cloud-related, colleges, communications, community colleges, corporate / business world, corporate universities / corporate training, digital learning, digital storytelling, distance education, education, education technology, elearning, emerging technologies, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, immersion, innovation, internet, IT in HE, K-12 related, Law Schools, learning, learning ecosystem, learning from the living [class] room, learning hubs, learning spaces, online learning, platforms, universities, vendors, virtual field trips, virtual K-12 schools, virtual reality / worlds / learning, virtual tutoring, vision, web-based collaboration, XR - extended reality, by Daniel Christian

Is virtual reality the future of online learning? — from builtin.com by Stephen Gossett; with thanks to Dane Lancaster for his tweet on this (see below)
Education is driving the future of VR more than any other industry outside of gaming. Here’s why virtual reality gets such high marks for tutoring, STEM development, field trips and distance education.

Education is driving the future of VR more than any other industry outside of gaming. Here’s why virtual reality gets such high marks for tutoring, STEM development, field trips and distance education. @xrmarin @cinjo @virtualgirlny @mrmadsen1 https://t.co/6BvRxV9ea5

— dane lancaster (@danelancaster) September 13, 2019

Screen Mirroring, Screencasting and Screen Sharing in Higher Education [Rice]

On 09/12/2019, in A/V -- audio/visual, active learning, adjunct faculty, blended learning, colleges, communities of practice, community colleges, corporate universities / corporate training, digital audio, digital learning, digital storytelling, digital video, education technology, engagement / engaging students, experimentation, face-to-face, future, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), ideas, innovation, IT in HE, Law Schools, learning, learning ecosystem, learning hubs, learning spaces, mirroring and/or multiple devices, Mobile learning, Mobile technologies, more choice more control, multimedia, participation, personalized/customized learning, platforms, podcasting, presentations, productivity / tips and tricks, second screen apps, smart classrooms, Smart/Connected TV, storytelling, streams of content, student-related, tablets, teachers, teaching & learning, Technologies for your home, television, tools, training / L&D, trends, United States, universities, usability, user experience (UX), vendors, web-based collaboration, by Daniel Christian

Screen Mirroring, Screencasting and Screen Sharing in Higher Education — from edtechmagazine.com by Derek Rice
Digital learning platforms let students and professors interact through shared videos and documents.

Excerpt (emphasis DSC):

Active learning, collaboration, personalization, flexibility and two-way communication are the main factors driving today’s modern classroom design.

Among the technologies being brought to bear in academic settings are those that enable screen mirroring, screencasting and screen sharing, often collectively referred to as wireless presentation solutions.

These technologies are often supported by a device and app that allow users, both students and professors, to easily share content on a larger screen in a classroom.

“The next best thing to a one-to-one conversation is to be able to share what the students create, as part of the homework or class activity, or communicate using media to provide video evidence of class activities and enhance and build out reading, writing, speaking, listening, language and other skills,” says Michael Volpe, marketing manager for IOGEAR.

‘The Dangers of Fluent Lectures’ — from insidehighered.com by Colleen Flaherty
A study says smooth-talking professors can lull students into thinking they’ve learned more than they actually have — potentially at the expense of active learning.

Excerpt:

The paper also provides important insight into why active learning hasn’t taken deeper root in academe, despite the many studies that have previously identified its effectiveness as compared to more passive approaches (namely the lecture). In a word: students. That is, while professors are often seen as the biggest impediments to innovative teaching, the study describes an “inherent student bias against active learning that can limit its effectiveness and may hinder the wide adoption of these methods.”

Compared with students in traditional lectures, students in active classes perceived that they learned less, while in reality they learned more. Students also rated the quality of instruction in passive lectures more highly, and expressed a preference to have “all of their physics classes taught this way,” despite their lower test scores.
…
In some ways, he said, “the study confirms what we have suspected anecdotally for a long time — that students feel more comfortable in a lecture environment and believe that they are learning more because of the expectations they have for a college learning environment.” But, in fact, he said, they’re “actually learning more in the environments where they are actively engaged in building knowledge about key concepts.”

From DSC:
The part about the students feeling more comfortable in a lecture environment and believing that they are learning more reminded me of this research/paper (which the graphics below reference and link to as well), where they mention the practices of highlighting and re-reading some text. Students feel like they are really learning the content more thoroughly when they are doing these things (and this is what I did in college as well). But the evidence shows that the utility of these methods is low. Instead, practice testing — which involves retrieval practice, as well as distributed practice and interleaved practice produce stronger results.

So what students feel and what’s actually occurring can be different…as Colleen’s article from insidehighered.com points out.

That said — and as the article asserted as well — is that some lecturing is fine to do:

At the same time, Eyler stressed that existing literature shows that some limited lecturing is “definitely OK,” as “students need to know content in order to engage in higher order thinking.”

Addendum on 9/14/19:

Just because students perceive you to be a better teacher doesn't mean they are necessarily learning more.

"Meta-analysis of faculty's teaching effectiveness: Student evaluation of teaching ratings & student learning are not related" https://t.co/GKblnrddqu
#higherEd

— Dr. Alec Couros (@courosa) September 14, 2019

What enterprises intend to do with artificial intelligence [McKendrick]

On 09/10/2019, in 21st century, algorithms, analytics, Artificial Intelligence / Machine Learning / Deep Learning, bots, business, corporate / business world, corporate universities / corporate training, intelligent systems, legal technologies, technology (general), tools, training / L&D, workplace, by Daniel Christian

What enterprises intend to do with artificial intelligence — from zdnet.com by Joe McKendrick
Survey shows business process automation and customer support are the low-hanging fruit with initial AI rollouts, but many organizations are moving on to tackle data analytics.

Excerpt:

The leading categories of use cases seeing AI investments and work include the following:

Business process automation 49%
Customer support/Chatbots 47%
Data extraction 43%
Contract analytics 28%
Voice/video processing/imaging 25%

Technology as Part of the Culture for Legal Professionals [Grush & Christian]

On 09/09/2019, in 21st century, adult learning, algorithms, analytics, Artificial Intelligence / Machine Learning / Deep Learning, Blockchain, bots, change, cloud-based computing / apps / other cloud-related, cognitive computing, collaboration, communities of practice, dangers of the status quo, Daniel S. Christian, education, emerging technologies, engineering, future, game-changing environment, human-computer interaction (HCI), ideas, intelligent systems, Law Schools, leadership, legal technologies, legislatures / government / legal, Lifelong learning, Natural Language Processing (NLP), online learning, pace of change, platforms, political science, professional development, reinvent, society, staying relevant, Technologies for your home, technology (general), the downsides of technology, tools, trends, United States, by Daniel Christian

Technology as Part of the Culture for Legal Professionals A Q&A with Daniel Christian — from campustechnology.com by Mary Grush and Daniel Christian

Excerpt (emphasis DSC):

Mary Grush: Why should new technologies be part of a legal education?

Daniel Christian: I think it’s a critical point because our society, at least in the United States — and many other countries as well — is being faced with a dramatic influx of emerging technologies. Whether we are talking about artificial intelligence, blockchain, Bitcoin, chatbots, facial recognition, natural language processing, big data, the Internet of Things, advanced robotics — any of dozens of new technologies — this is the environment that we are increasingly living in, and being impacted by, day to day.

It is so important for our nation that legal professionals — lawyers, judges, attorney generals, state representatives, and legislators among them — be up to speed as much as possible on the technologies that surround us: What are the issues their clients and constituents face? It’s important that legal professionals regularly pulse check the relevant landscapes to be sure that they are aware of the technologies that are coming down the pike. To help facilitate this habit, technology should be part of the culture for those who choose a career in law. (And what better time to help people start to build that habit than within the law schools of our nation?)

There is a real need for the legal realm to catch up with some of these emerging technologies, because right now, there aren’t many options for people to pursue. If the lawyers, and the legislators, and the judges don’t get up to speed, the “wild wests” out there will continue until they do.

An artificial-intelligence first: Voice-mimicking software reportedly used in a major theft — from washingtonpost.com by Drew Harwell

Excerpt:

Thieves used voice-mimicking software to imitate a company executive’s speech and dupe his subordinate into sending hundreds of thousands of dollars to a secret account, the company’s insurer said, in a remarkable case that some researchers are calling one of the world’s first publicly reported artificial-intelligence heists.

The managing director of a British energy company, believing his boss was on the phone, followed orders one Friday afternoon in March to wire more than $240,000 to an account in Hungary, said representatives from the French insurance giant Euler Hermes, which declined to name the company.

From DSC:
Needless to say, this is very scary stuff here! Now what…? Who in our society should get involved to thwart this kind of thing?

Programmers?
Digital audio specialists?
Legislators?
Lawyers?
The FBI?
Police?
Other?

Addendum on 9/12/19:

Watch Out For That Email From Management: The Latest Scams Targeting Lawyers — from by Hannah Roberts
Several firms have been targeted by phishing scams in recent months, but why are cyber criminals so drawn to law firms and how can management safeguard their businesses?

Podcast: Susan Patrick on Transforming Education Systems for Equitable High-Quality Learning — from gettingsmart.com by Tom Vander Ark & Susan Patrick

Excerpts:

5 Global Trends

Ensuring education systems are fit for purpose.
Modernizing educator workforce and professional learning.
Innovating education for equity, prioritizing diversity, equity and inclusion.
Aligning pathways from early childhood, K-12, college and workforce.
Redesigning schools based on the learning sciences.
In Fit for Purpose, Patrick and colleagues said, “A school redesign informed by learning sciences puts student success at its center. It incorporates youth development theory, culturally responsive teaching, and evidence-based approaches.” She added, “We must ensure we are designing for equity using research on how students learn best, youth development theory and evidence-based approaches.”

From DSC:
Below are the comments that I relayed back to Tom and Susan on Twitter:

“We need to keep asking– how do we design a system fit for the world we live in?” I thought that this was a great point from Susan. I would just add that not only do we need to look around at the current landscapes, but also what’s coming down the pike (i.e. the world that we will be living in). With the new pace of exponential change, our graduates will need to be able to pivot/adapt frequently and quickly.

Also, watching my wife’s experiences over the last few years, only one of the three school systems offered solid training and development. The other two school systems needed to pay much more attention to their onboarding and training programs. They needed to be far more supportive — working to establish a more team-oriented teaching and learning environment. While the corporate world can learn from the K-12 world often times, this is where the K-12 world could learn a lot to learn from the corporate world.

Lessons in learning — from news.harvard.edu by Peter Reuell; with thanks to Jason Findley for this resource out on Twitter
Study shows students in ‘active learning’ classrooms learn more than they think

Excerpts:

The question of whether students’ perceptions of their learning matches with how well they’re actually learning is particularly important, Deslauriers said, because while students eventually see the value of active learning, initially it can feel frustrating.

“Deep learning is hard work. The effort involved in active learning can be misinterpreted as a sign of poor learning,” he said. “On the other hand, a superstar lecturer can explain things in such a way as to make students feel like they are learning more than they actually are.”
…
When the results were tallied, the authors found that students felt as if they learned more from the lectures, but in fact scored higher on tests following the active learning sessions. “Actual learning and feeling of learning were strongly anticorrelated,” Deslauriers said, “as shown through the robust statistical analysis by co-author Kelly Miller, who is an expert in educational statistics and active learning.”

Justice for Some [The Atlantic and the ABA]

On 09/07/2019, in collaboration, Cost of legal services - including access, entrepreneurship, human-computer interaction (HCI), innovation, Law Schools, legal technologies, legislatures / government / legal, society, technology (general), United States, by Daniel Christian

Justice for Some — from theatlantic.com and the American Bar Association (ABA)

Excerpts:

Today in the United States, millions of people like Carol lack access to basic legal resources for a variety of reasons. They forgo legal action because they find the system too overwhelming, for example, or because they perceive it to be too expensive. Many simply do not know when they qualify for legal services in the first place. And it isn’t an issue that affects only the elderly. Middle-class Americans, recent college graduates, first-generation immigrants, and new parents can all experience barriers to accessing the legal resources they need.

This issue affects lawyers, too.
…
DEFENDANTS FACING JAIL TIME in criminal cases have a constitutional right to be provided an attorney, but many people are surprised to learn there is no equivalent guarantee for individuals in civil cases. Typically, defendants in such cases—including divorces, domestic violence orders, home foreclosures, evictions, wills, and immigration applications—are responsible for attaining their own legal representation. And therein lies the gap.
…
By one estimate from the Legal Services Corporation¹, 86 percent of low-income people with civil legal problems received inadequate or no legal help in the past year. Between 2015 and 2018, roughly 80 percent to 90 percent of domestic relations cases in Philadelphia involved at least one self-represented party. In 2016, 75 percent of low-income rural households experienced a civil legal problem, but only 22 percent sought professional legal help. And in 2017, 90 percent of evicted tenants in New York City never made an appearance in court.

“Search results have a huge influence on what people trust,” Hagan says. “If Google tells someone that an answer to their legal question is the number-one hit, people assume that it’s correct, unaware that it may be based on laws in another state. We have seen people click on Australian legal advice even if they’re in California.”

“We know the most successful technological solutions to the access-to-justice gap involve collaboration with lawyers, with technologists, with entrepreneurs and, hopefully to an increasing extent, with consumers,” Rodriguez says. “The object of what we’re doing is to improve the ability of lawyers to provide representation, not to supplant their businesses.”

40+ Emerging IoT Technologies you should have on your radar [Knud Lasse Lueth]

On 09/07/2019, in 21st century, algorithms, Artificial Intelligence / Machine Learning / Deep Learning, data mining, emerging technologies, innovation, internet, IT in HE, telecommunications, Wireless, by Daniel Christian

40+ Emerging IoT Technologies you should have on your radar — from iot-analytics.com by Knud Lasse Lueth

Excerpt:

As part of the “State of the IoT – Summer 2019 Update”, the analyst team at IoT Analytics handpicked 43 of the most promising technologies that are relevant to IoT projects around the globe. The team ranked the IoT technologies according to their perceived maturity (based on expert interviews, vendor briefings, secondary research, and conference attendances).

The Age of AI: How Will In-house Law Departments Run in 10 Years? [Colombo]

On 09/07/2019, in 21st century, analytics, Artificial Intelligence / Machine Learning / Deep Learning, bots, cognitive computing, Cost of legal services - including access, emerging technologies, ideas, innovation, internet, Law Schools, legal technologies, legislatures / government / legal, society, by Daniel Christian

The Age of AI: How Will In-house Law Departments Run in 10 Years? — from accdocket.com by Elizabeth Colombo

Excerpt:

2029 may feel far away right now, but all of this makes me wonder what in-house law might look like in 10 years. What will in-house law be like in an age of artificial intelligence (AI)? This article will look at how in-house law may be different in 10 years, focusing largely on anticipated changes to contract review and negotiation, and the workplace.

Also see:
A Primer on Using Artificial Intelligence in the Legal Profession — from jolt.law.harvard.edu by Lauri Donahue (2018)

Excerpt (emphasis DSC):

How Are Lawyers Using AI?
Lawyers are already using AI to do things like reviewing documents during litigation and due diligence, analyzing contracts to determine whether they meet pre-determined criteria, performing legal research, and predicting case outcomes.

…
Document Review

Analyzing Contracts

Legal Research

Predicting Results
Lawyers are often called upon to predict the future: If I bring this case, how likely is it that I’ll win — and how much will it cost me? Should I settle this case (or take a plea), or take my chances at trial? More experienced lawyers are often better at making accurate predictions, because they have more years of data to work with.

However, no lawyer has complete knowledge of all the relevant data.

Because AI can access more of the relevant data, it can be better than lawyers at predicting the outcomes of legal disputes and proceedings, and thus helping clients make decisions. For example, a London law firm used data on the outcomes of 600 cases over 12 months to create a model for the viability of personal injury cases. Indeed, trained on 200 years of Supreme Court records, an AI is already better than many human experts at predicting SCOTUS decisions.

Digital workplaces are the future for the legal industry [Lo]

On 09/06/2019, in 21st century, 24x7x365 access, change, changing business models, collaboration, corporate / business world, future, Law Schools, legal technologies, legislatures / government / legal, new business models, organizational change, pace of change, platforms, reinvent, society, strategy, vision, by Daniel Christian

Digital workplaces are the future for the legal industry — from abovethelaw.com by James Lo
The speed of business is accelerating, and digital workplaces are answering the demand for a better way to work, by providing a single platform to manage content, people, and applications.

Excerpt:

The consumerisation of enterprise technology has led to an increasing expectation from lawyers, clients, and business users alike that the legal technology they are using in the workplace for collaboration, knowledge management, transaction management, and more should be as useful, intuitive, and user-friendly as what they are already using at home on a day-to-day basis.

Digital workplaces are answering the demand for a better way to work, by providing a single platform to manage content, people, and applications. As law firms review their technology strategy for the next three to five years, there is an opportunity to create digital workplaces that will match how lawyers will want to work in the future. Within a digital workplace, a lawyer will have access to relevant data and content, collaborate with both clients and colleagues, share knowledge, and solve problems, all in real-time, from anywhere.

At the same time, clients are expecting firms to be using data, artificial intelligence and other technologies to predict outcomes, reduce costs, improve transparency and ultimately add value.

Learning Ecosystems

The Global Landscape of Online Program Companies [Lederman]

AI in Higher Education: Applications, Promise & Perils, & Ethical Questions [Zeide]

What enterprises intend to do with artificial intelligence [McKendrick]

Technology as Part of the Culture for Legal Professionals [Grush & Christian]

Very scary stuff here! “Thieves used voice-mimicking software to imitate a company executive’s speech…”

Justice for Some [The Atlantic and the ABA]

40+ Emerging IoT Technologies you should have on your radar [Knud Lasse Lueth]

The Age of AI: How Will In-house Law Departments Run in 10 Years? [Colombo]

Digital workplaces are the future for the legal industry [Lo]

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