The best of times, the worst of times: Opportunities and challenges for the L&D profession — by Charles Jennings

Excerpts:

It really is the best of times and the worst of times for learning professionals. There has never been a time of greater opportunity to make a real difference.

Equally, there has never been more danger for the profession.

It is becoming increasingly clear that L&D departments need to adopt new ways of working and new approaches to learning if they are to position themselves to lead rather than follow. This will only happen if they embrace and develop an entire new range of professional capabilities. Expertise in instructional design and programme development and delivery is not going to be enough. Stick with a one-eyed focus on designing and managing ‘learning’ and irrelevance and oblivion will surely follow.

Certainly ID and engaging programme design will continue to serve a purpose, but it won’t suffice. There are far more opportunities that need to be taken in the workplace and many more roles that the L&D department will need to play.