Corporate Learning’s focus — from Harold Jarche
Q1) Close to 80% of learning happens informally and 20% formally, yet we spend most of our time and money on the 20%. How could we better support this and shift our time and money?
There are a few ways to address this imbalance…
Q2) Novices and experts have very different needs (curve from formal to informal). What needs to be in place to better support those differences? How can we support these differences across diverse business units (sales, service and specialized functions)?
Jay Cross and Clark Quinn have used this to explain the formal/informal mix by level of experience…
Q3) How can we shift from teaching content to developing search & find skills, critical thinking skills, creative thinking skills, analytical skills, networking skills, people skills, and reasoning and argument skills?
Organizations should start with…