Artificial Intelligence/Agents/LLMs/and Related

From DSC:
When reading the article below…Wayne Gretzky’s quote comes to mind here:

The legal industry needs to skate to where the puck is going to be.

ANALYSIS: The New Normal—Law Firms May Never Be the Same — from news.bloomberglaw.comby Sara Lord

Excerpt:

In our recent 2020 Legal Operations Survey, Bloomberg Law asked organizations including law firms, corporations, non-profit organizations, and academic institutions, a number of questions relating to their use of data and metrics. Included in our survey were questions relating to whether law firms measure the value of legal operations and legal technology. Responses indicated that two-thirds of law firms measure legal operations value and nearly one-quarter of law firms using legal technologies measure the value of that legal technology.

DC: Ouch! Likely a major game-changer — esp given the current landscape of #HigherEducation. [Christian]

On 05/07/2020, in 21st century, 24x7x365 access, A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, career development, change, changing business models, colleges, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, dangers of the status quo, Daniel S. Christian, design, digital audio, digital learning, digital video, disruption, distance education, education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, experimentation, future, future of higher education, game-changing environment, generational differences, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, law schools, leadership, learner profiles, learning, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, New "Amazon.com" of Higher Education, new business models, online learning, online media, online tutoring, pace of change, platforms, reinvent, remote teaching and learning, society, staying relevant, strategy, student-related, surviving, teaching & learning, teaching online, tools, traditional / tradition, training / L&D, United States, universities, user experience (UX), vendors, vision/possibilities, youth, by Daniel Christian

DC: Ouch! Likely a *major game-changer* — esp given the current landscape of #HigherEducation. If traditional institutions of higher ed want to survive, they better take #onlinelearning far more seriously & research/develop excellent learning experiences.https://t.co/ijmorKMbTv

— Daniel Christian (@dchristian5) May 6, 2020

From DSC:
Readers of this blog will know that I’m a big fan of online learning. That said, I realize it’s not for everyone. Our son, who is studying to become an actor, hates it.

Given:

our current technological tools, setups, and infrastructures
the ways that we are used to doing things
our past and current educational systems
and folks’ learning preferences

…it’s hard to do some things online. I get it.

That said, I wouldn’t rule out the further significant growth and development of online-based learning experiences by any stretch of the imagination. The Coronavirus will force traditional institutions of higher education (plus many K-12 school systems as well as corporate training programs) to invest much more aggressively in the research and development of online-based learning experiences. And with AI-based tools like Otter.AI, our future virtually/digitally-based learning ecosystems could be very powerful indeed.

As but one example, consider that AI technologies — as unseen but present participants in future videoconferencing calls — will “listen” to the conversation and likely provide us with a constantly updating sidebar that will consist of beneficial resources such as:

relevant research
websites
journal articles
blog postings
former team conversations
etc.

The output from that sidebar will likely be able to be saved /downloaded just like we do with transcripts of chat sessions. The available options for such a service will be customizable, and filtering mechanisms can be turned on, or off, or be adjusted.

All of that said, it IS time to reduce the investments that are being used to create new athletic facilities and/or other new physical buildings. And it’s time to start reallocating those millions of dollars of investments into creating/developing highly-effective online-based learning experiences.

Don’t get me wrong. Going to campus is an ideal learning experience, and I hope that for everyone out there. But if the current trends continue — especially the increasing costs of obtaining a degree — that won’t be an option for a growing number of people (especially with the aftermath/ripple effects of the Coronavirus on our society).

#CostOfObtainingADegree #StudentRelated #AI #InstructionalDesign #IntelligentSystems #IntelligentTutoring #FutureOfHigherEducation #Innovation #LearningEcosystems #HigherEducation #Change #NewBusinessModels #Reinvent #StayingRelevant #Surviving

Dawn of the Age of Digital Learning [Moe & Rajendran]

On 05/06/2020, in 21st century, 24x7x365 access, adult learning, analytics, Artificial Intelligence/Agents/LLMs/and Related, Asia, blended learning, business side of he, career development, change, changing business models, colleges, community colleges, competency-based learning/education, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, dangers of the status quo, Daniel S. Christian, digital audio, digital learning, digital video, disruption, distance education, education, education technology, elearning, emerging technologies, Europe, face-to-face, faculty, flipping -- inverted learning, future, future of higher education, game-changing environment, generational differences, higher education, homeschooling/homeschoolers, hybrid learning, ideas, India, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, liberal arts, lifelong learning, microlearning, MOOCs -- Massive Open Online Courses, more voice more choice more control, New "Amazon.com" of Higher Education, new business models, online learning, online media, online tutoring, organizational change, pace of change, personalized/customized learning, platforms, remote teaching and learning, social learning / networks, society, student-related, surviving, teaching & learning, teaching online, technology (general), traditional / tradition, training / L&D, trends, United States, universities, vendors, vision/possibilities, web-based collaboration, workplace, by Daniel Christian

Dawn of the Age of Digital Learning — from medium.com by Michael Moe and Vignesh Rajendran
An Acceleration of Trends That Have Been Building for Years

Excerpts:

Some of these new online learners will sink. Some will crawl out of the pool and never go back in. But we believe most will get the hang of it, like it, and will no longer be confined to the shore. Effectively, the genie is not going back in the bottle… digital learning has come of age. We have a B.C. (Before Coronavirus) world transitioning to A.D. (After Disease).
…
The Coronavirus has brought forth the Dawn of the Age of Digital Learning — a time for builders to create the platforms, tools, and technology to propel society forward.

From DSC:
So many of the things in this article reminded me of the things, developments, trends, needs, and possibilities that I have been tracking for years in this vision of a next-generation, global learning platform that I have entitled:

My guess is that the large, primarily online institutions/organizations will come out of this ordeal in much better shape than the majority of the traditional institutions of higher education. It won’t matter what faculty members at liberal arts institutions think about online learning. And as much as some faculty members won’t like to see or hear about it, students will no longer need for such faculty members to be sold on it. Students will come to realize that it was under those faculty members watch that their own enormous gorillas of debt were created. And they are beginning to witness and hear that it’s taking (or will take) older family members decades to pay down their debt.

So, I think that the market will decide the fate of many traditional institutions of higher education. Lifelong learners will vote with their feet — and fingers actually, by typing in a new URL — and simply move to the SNHU’s, ASU’s, UMass Online’s, WGU’s, and Liberty University’s of the world. After 5-10 years of investments in online learning, there will likely be some pretty amazing learning experiences out there.

Highly likely #AI-based tools like this will be integrated into these types of arenas/applications [Christian]

On 04/29/2020, in 21st century, A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, Daniel S. Christian, digital audio, digital learning, digital video, distance education, education, education technology, future, future of higher education, game-changing environment, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, journalism, K-12 related, languages and translation, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, multimedia, Natural Language Processing (NLP), online learning, online media, online tutoring, platforms, productivity / tips and tricks, society, student-related, teaching & learning, teaching online, technologies for your home, technology (general), telecommunications, telelegal, telemedicine / telehealth / virtual health, telepresence, television, tools, training / L&D, transmedia, universities, vendors, videoconferencing, virtual field trips, virtual K-12 schools, vision/possibilities, web-based collaboration, by Daniel Christian

DC: Otter for Teams:Useful for #legaltech?Most likely so, if not already, at least eventually. #AI-based tools like this will be integrated in2 #legaltech #legaloperations #lawschools #lawyers #legal #highereducation #telelegal #interviewing #transcription https://t.co/GgH3j3cPch pic.twitter.com/4ne2OxUgFJ

— Daniel Christian (@dchristian5) April 29, 2020

From DSC:
Some of the areas likely to see such tools integrated into their arenas, operations, and ecosystems:

Will tools like Otter be much more integrated into our future learning ecosystems, meetings, & teleconferences?

On 04/29/2020, in Artificial Intelligence/Agents/LLMs/and Related, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, communities of practice, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital audio, digital learning, digital video, distance education, education, education technology, elearning, emerging technologies, future, future of higher education, game-changing environment, global / globalization, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, languages and translation, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning spaces, Legal operations, legal technologies, MOOCs -- Massive Open Online Courses, online learning, online media, online tutoring, platforms, presentations, productivity / tips and tricks, professional development, smart classrooms, smart/connected TV, technologies for your home, technology (general), telelegal, telemedicine / telehealth / virtual health, telepresence, tools, by Daniel Christian

Per Jeremy Caplan: “Try this easy, free transcription tool.
Transcribe Zoom calls, interviews or meetings. Or just dictate.”https://t.co/Y3nZ1s7WTm #videoconferencing #transcription #productivity #recording

— Daniel Christian (@dchristian5) April 29, 2020

With thanks to my sister, Sue Ellen Christian, for forwarding me Jeremy Caplan’s site/newsletter.

Also see:

Otter.ai Selected for AI-Powered Zoom Live Transcriptions — from prweb.com

…and this one as well:

From DSC:

Will tools like Otter be much more integrated into our future learning ecosystems, meetings, & teleconferences?

From DSC:
As if we needed more reason to do so…we need to be very careful what we do w/ emerging technologies from this time forth.

I found the above video at:

Monitoring Social Distancing using AI — from medium.com by Aqeel Anwar

Also see:

Machine learning could check if you’re social distancing properly at work –– from technologyreview.com by Karen Hao

Coronavirus crisis could bring big changes to legal operations [Baxter]

On 04/21/2020, in Artificial Intelligence/Agents/LLMs/and Related, business, corporate / business world, health, law schools, Legal operations, legal technologies, legislatures / government / legal, workplace, by Daniel Christian

Coronavirus crisis could bring big changes to legal operations — from news.bloomberglaw.com by Brian Baxter

Compensation cuts, hiring freezes, and shrinking budgets are hitting in-house lawyers
Such coronavirus-linked changes could create opportunities for legal services upstarts

Excerpt:

As during past downturns, corporate counsel facing pressure to reduce costs may bring more work in-house or adopt new vendors, such as alternative legal service providers. The use of automation to perform certain legal tasks, whether through artificial intelligence or the use of contract management technology, means in-house counsel have more options than ever before, said Lee Udelsman, a managing partner and head of in-house counsel recruiting at legal consultancy Major, Lindsey & Africa.

Coursera Machine Learning Tool Matches On-Campus Courses w/ MOOC Resources [Kelly]

On 04/17/2020, in 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, colleges, community colleges, content development, aggregation, repositories, curriculum, higher education, innovation, learning, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, MOOCs -- Massive Open Online Courses, New "Amazon.com" of Higher Education, platforms, by Daniel Christian

Coursera Machine Learning Tool Matches On-Campus Courses with MOOC Resources — from campustechnology.com by Rhea Kelly

Excerpt:

CourseMatch can “ingest” on-campus course catalogs in more than 100 languages and map them to the most relevant Coursera courses in any of the languages available on the platform.

From DSC:
Interesting.

Royal Dutch Shell reskills workers in artificial intelligence as part of huge energy transition [Caminiti]

On 04/04/2020, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, business, change, collaboration, corporate / business world, corporate universities / corporate training, MOOCs -- Massive Open Online Courses, platforms, professional development, reinvent, staying relevant, surviving, workplace, by Daniel Christian

Royal Dutch Shell reskills workers in artificial intelligence as part of huge energy transition — from cnbc.com by Susan Caminiti

KEY POINTS

Royal Dutch Shell is collaborating with Udacity to digitally train its workers in artificial intelligence.
This began long before the coronavirus pandemic and the company continues to use this training method.
The digital workforce skilling platform may become the training method of choice for a growing number of companies who need to keep employees up to speed in the weeks and months ahead.

In fact, the remote nature of the classes, offered by Udacity, the digital learning and workforce skilling platform, may become the training method of choice not only for Shell but for a growing number of companies who need to keep employees up to speed in the weeks and months ahead. The ability to get their jobs done, away from the office, is key to keeping productivity on track during this uncertain time.

Why education is a ‘wicked problem’ for learning engineers to solve [Koenig]

On 04/03/2020, in 21st century, 24x7x365 access, accessibility / UDL, Artificial Intelligence/Agents/LLMs/and Related, career development, change, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communities of practice, community colleges, computer science, cost of getting a degree, data related items, digital learning, education, education technology, emerging technologies, engineering, experimentation, future of higher education, game-changing environment, global / globalization, higher education, human-computer interaction (HCI), ideas, India, intelligent systems, intelligent tutoring, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning preferences, MOOCs -- Massive Open Online Courses, morals/values, more voice more choice more control, new business models, personalized/customized learning, platforms, science, smart/connected TV, social learning / networks, society, STEAM-related, student-related, teaching & learning, technologies for your home, technology (general), tools, United States, universities, by Daniel Christian

Why education is a ‘wicked problem’ for learning engineers to solve — from edsurge.com by Rebecca Koenig

Excerpts (emphasis DSC):

So, back to the wicked problem: How do we make education that’s both quality education and at the same time accessible and affordable?

“Now, we are building a new technology that we call Agent Smith. It’s another AI technology— and we’re very excited about it—that builds [a] Jill Watson for you. And Agent Smith can build a Jill Watson for you in less than 10 percent of the hours.”
…
So one question for online education is, can we build a new set of tools—and I think that’s where AI is going to go, that learning engineering is going to go—where AI is not helping individual humans as much as AI is helping human-human interaction.

Huge ethical issues and something that learning engineering has not yet started focusing on in a serious manner. We are still in a phase of, “Look ma, no hands, I can ride a bike without hands.”
…
Technology should not be left to technologists.

My thanks to a friend for causing me to further reflect on this article: “Can computers ever replace the classroom?” [Beard]

On 03/26/2020, in 21st century, 24x7x365 access, A/V -- audio/visual, analytics, Artificial Intelligence/Agents/LLMs/and Related, Asia, career development, change, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, community colleges, corporate universities / corporate training, Daniel S. Christian, data related items, digital learning, distance education, education, education reform, education technology, elearning, emerging technologies, engagement / engaging students, Europe, experimentation, future, game-changing environment, global / globalization, heutagogy, higher education, human-computer interaction (HCI), ideas, India, innovation, instructional design, intelligent systems, intelligent tutoring, internet, K-12 related, law schools, leadership, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning preferences, legal technologies, legislatures / government / legal, more voice more choice more control, New "Amazon.com" of Higher Education, online learning, online media, online tutoring, personalized/customized learning, platforms, policy, political science, programming, society, teachers, teaching & learning, the downsides of how people use tech, tools, training / L&D, UK, United States, vendors, videoconferencing, virtual tutoring, vision/possibilities, by Daniel Christian

From DSC:
I’d like to thank Mr. Eric Osterberg — a fraternity brother and friend of mine — for sending me the following article. I wrote back to him. After thanking Eric for the article, I said:

Such an article makes me reflect on things — which is always a good thing for me to try to see my blindspots and/or to think about the good and bad of things. Technologies are becoming more powerful and integrated into our lives — for better at times and for worse at other times.

I’m wondering how the legal realm can assist and/or help create a positive future for societies throughout the globe…any thoughts?

Can computers ever replace the classroom? — from theguardian.com by Alex Beard
With 850 million children worldwide shut out of schools, tech evangelists claim now is the time for AI education. But as the technology’s power grows, so too do the dangers that come with it.

Excerpts:

But it’s in China, where President Xi Jinping has called for the nation to lead the world in AI innovation by 2030, that the fastest progress is being made. In 2018 alone, Li told me, 60 new AI companies entered China’s private education market. Squirrel AI is part of this new generation of education start-ups. The company has already enrolled 2 million student users, opened 2,600 learning centres in 700 cities across China, and raised $150m from investors.
…
The supposed AI education revolution is not here yet, and it is likely that the majority of projects will collapse under the weight of their own hype.

The point, in short, is that AI doesn’t have to match the general intelligence of humans to be useful – or indeed powerful. This is both the promise of AI, and the danger it poses.

It was a reminder that Squirrel AI’s platform, like those of its competitors worldwide, doesn’t have to be better than the best human teachers – to improve people’s lives, it just needs to be good enough, at the right price, to supplement what we’ve got. The problem is that it is hard to see technology companies stopping there. For better and worse, their ambitions are bigger. “We could make a lot of geniuses,” Li told me.

Learning ecosystems across the globe are going through massive changes! [Christian]

On 03/25/2020, in adjunct faculty, adult learning, Artificial Intelligence/Agents/LLMs/and Related, Asia, Australia, business side of he, Canada, change, CMS/LMS, collaboration, colleges, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital audio, digital learning, digital storytelling, digital textbooks, digital video, disruption, distance education, education, education technology, elearning, Europe, face-to-face, faculty, flipping -- inverted learning, game-changing environment, higher education, homeschooling/homeschoolers, ideas, India, instructional design, internet, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, learning spaces, Michigan, mobile learning, multimedia, New "Amazon.com" of Higher Education, online learning, online media, online tutoring, parents/guardians, pedagogy, personalized/customized learning, platforms, reinvent, remote teaching and learning, smart/connected TV, society, staying relevant, student-related, surviving, teachers, teaching & learning, teaching online, technologies for your home, telecommunications, telepresence, television, tools, training / L&D, UK, United States, universities, user experience (UX), videoconferencing, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, web-based collaboration, webinars, workplace, by Daniel Christian

From DSC:
Due to the impacts of the Coronavirus, learning ecosystems across the globe are going through massive changes!

Each of us has our own learning ecosystem, and the organizations that we work for have their own learning ecosystems as well. Numerous teachers, professors, and trainers around the world are now teaching online. Their toolboxes are expanding with the addition of several new tools and some new knowledge. I believe that will be one of the silver linings from the very tough situations/times that we find ourselves in.

Expanding our teaching toolboxes

At the WMU-Cooley Law School, our learning ecosystem is also fluid and continues to morph. This blog posting speaks to those changes.

Learning from the Living [Class] Room: Due to the impacts from the Coronavirus, this is happening today across many countries. But this vision is just beginning to develop. We haven’t seen anything yet.

Voice Assistants in Pre and Post-Operative Care and the Duty to Warn Patients of Remote Risks – A Legal Discussion [Schwartz]

On 03/22/2020, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, bots, communications, health, law schools, legislatures / government / legal, Natural Language Processing (NLP), platforms, policy, voice recognition / voice enabled interfaces, by Daniel Christian

Voice Assistants in Pre and Post-Operative Care and the Duty to Warn Patients of Remote Risks – A Legal Discussion— from by Eric Hal Schwartz

Excerpt:

A potential risk of surgery is so remote that it is rarely seen in practice, and only appears in archaic medical literature, does the voice assistant need to advise of that risk?

2020 Tech Trends Report [Future Today Institute]

On 03/18/2020, in 21st century, 3D, analytics, Artificial Intelligence/Agents/LLMs/and Related, Asia, Augmented Reality (AR), Australia, Blockchain, bots, business, Canada, career development, change, changing business models, cloud-based computing / apps / other cloud-related, computer science, education, global / globalization, ideas, India, learning, learning ecosystem, Learning from the Living [Class] Room, legislatures / government / legal, lifelong learning, media/film, memory, Natural Language Processing (NLP), new business models, platforms, science, smart classrooms, smart/connected TV, society, STEAM-related, strategy, technologies for your home, technology (general), the downsides of how people use tech, tools, trends, United States, user experience (UX), videoconferencing, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, voice recognition / voice enabled interfaces, web-based collaboration, workplace, youth, by Daniel Christian

Key takeaways of this report:

Welcome to the Synthetic Decade.
You’ll soon have augmented hearing and sight.
A.I.-as-a-Service and Data-as-a-Service will reshape business.
China has created a new world order.
Home and office automation is nearing the mainstream.
Everyone alive today is being scored.
We’ve traded FOMO for abject fear.
It’s the end of forgetting.
Our new trust economy is being formed.

Evaluating Legal Services: The Need for a Quality Movement and Standard Measures of Quality and Value [Linna]

On 03/18/2020, in Access to Justice (A2J), Artificial Intelligence/Agents/LLMs/and Related, data related items, innovation, law schools, legal technologies, society, United States, by Daniel Christian

Evaluating Legal Services: The Need for a Quality Movement and Standard Measures of Quality and Value – Chapter in Research Handbook on Big Data Law — from legaltechlever.com by Daniel Linna Jr.

Excerpt (emphasis DSC):

How do we evaluate the quality and value of legal services? For example, if we compare two proposed contracts for a commercial agreement, how do we determine which contract is of higher quality? How do we determine the total value produced by the process of drafting, negotiating, and finalizing each contract? Would our answers change if some or all of the services are produced by a software application? If a software application is used, how would we evaluate the quality of any training data inputs, the development process, and the outputs of the software application? Would our assessment of the quality and value of the software application change if the software application is used to serve individuals who would otherwise go without a lawyer?

These are just some of the questions that I discuss in this draft book chapter, Evaluating Legal Services: The Need for a Quality Movement and Standard Measures of Quality and Value, the final version of which will be available in the Research Handbook on Big Data Law edited by Dr. Roland Vogl, forthcoming 2020, Edward Elgar Publishing Ltd.

With this chapter, I aim to demonstrate the need for a quality movement and standard measures of quality and value and highlight some of the research and resources. My goal is to catalyze debate, rigorous research, and sustained action. If we do not undertake this work, we risk squandering abundant opportunities to improve legal services, legal systems, justice, and the law itself.

This is such critical research. We need to know what “good“ is, so that we can compare alternative delivery methods, such as law companies and legal technology, with traditional legal delivery. Until we know what good is, it will be impossible to prove innovation. Go @DanLinna! https://t.co/1CvOgDZXIn

— Joe Borstein (@jborstein) March 12, 2020

Another legal item of note:

ABA creates task force to address legal needs arising from coronavirus pandemic — from americanbar.org
Excerpt:
WASHINGTON, March 13, 2020 – In response to the growing legal needs of ordinary Americans arising from the COVID-19 coronavirus pandemic, the American Bar Association has created a nationwide task force of volunteer lawyers and judges from across the legal profession.

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