Artificial Intelligence/Agents/LLMs/and Related

The agentic AI era hits the legal field; several items re: legaltech!

On 05/16/2026, in Access to Justice (A2J), Artificial Intelligence/Agents/LLMs/and Related, change, changing business models, data related items, ethics, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, new business models, organizational change, podcasting, trends, United States, vendors, workplace, by Daniel Christian

The AI Pilot is Over: Legal’s Moment to Move Beyond Experiments and Avoid the Innovator’s Dilemma — by Sabastian Niles, President & CLO Salesforce

We welcome back Sabastian Niles, President and Chief Legal Officer at Salesforce, to discuss his recent “Open Letter to Law Firms.” As the legal industry hits a critical inflection point, Sabastian argues that the era of “AI theater” and small-scale pilots is over.

The conversation dives deep into the Innovator’s Dilemma facing law firms, the shift toward agentic AI, and how firms must reimagine their business models to remain competitive. Sabastian highlights that legal professionals are uniquely positioned to lead the charge in trusted AI transformation, provided they embrace transparency, data integration, and shared efficiency gains with their clients.

How Law Firms Can Lead the Agentic AI Era — And What Clients Now Expect — from salesforce.com by Sabastian Niles

Three Realities for the Modern Legal Firm
To lead in this landscape, there are three realities every firm leader must understand:

Competition is intensifying: …
Client expectations will reshape the market: Clients are no longer asking whether firms use AI. Rather, they’re expecting to see the benefits of that transformation passed directly to them. They expect more for less but are not simply seeking lower costs – they want more insight, more speed, and more value for every dollar of their budget. And law firms, which operate at the center of data, ethics, and risk, have outsized influence over the structure and deployment of trusted AI across all industries. Some clients, like Salesforce, are even creating agentic tools to improve the law firm’s experience when working with clients. …
Unified client intelligence is at the heart of legal strategy: …

Are AI First Firms a Threat To Biglaw? — from legallydisrupted.com by Zach Abramowitz and Logan Brown
Episode 49 features AI first law firm founder Logan Brown

Is Big Law about to become the Yellow Pages? Hey, I didn’t say it, but ex-Cooley lawyer turned AI first law firm Logan Brown did. The question is do I agree?

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Instead of the traditional billable hour, they charge flat fees like $100 for a contract review or $50 to ask a lawyer a quick question via chat. She’s already got over 40 attorneys on the platform. And in a departure from the traditional partnership track, she actually chose to raise venture capital so she could scale the firm like a tech company and tackle the access-to-justice gap.

From DSC:
LOVE to hear anything and everything regarding efforts to address the access-to-justice gap here in the United States!!! Along these lines, also see:

Justice Technology Association Named Access to Justice Partner in Anthropic’s Legal AI Launch — from lawnext.com by Bob Ambrogi

“Legal services are out of reach for many people and small businesses, and the gap is widening,” Anthropic said in its announcement. “We’re working with the Free Law Project, Justice Technology Association and other legal aid and public service organizations to help make legal services more affordable and available.”

That makes this the first time that a leading AI company is explicitly naming access to justice as a foundational pillar, JTA says, with Anthropic positioning the initiative as “investing in the premise that AI should expand access to justice — making legal services more affordable and available.”

AI Hallucinations in Legal Filings: How to Avoid Them and What to Do When You Find Them — from legaltechdaily.com by Ed Walters

What AI hallucinations in law actually are
In a legal context, AI hallucinations are one of two things. They’re either citations to cases or statutes that don’t exist, or citations to real authorities for propositions those authorities don’t actually support.

The first kind is the one making headlines. A lawyer or pro se litigant uses a general-purpose chatbot like ChatGPT, Claude, Gemini, Copilot, or Grok to help draft a brief. The model, predicting the statistically likely next word, decides a citation belongs in a particular spot, and produces one. The reporter might be real. The volume number might fall within the right range. The Bluebook formatting is often better than what most associates produce. The case itself just doesn’t exist.

The second kind is older than AI. Lawyers have always occasionally cited a case for a proposition that the case doesn’t stand for. AI has made this kind of error easier to commit and easier to catch.

A dangerous mind — from by Jordan Furlong
Generative AI is a tireless genius with no boundaries. Use it carelessly, and it can usurp your voice, overwrite your ideas, and steal your originality. Make sure you safeguard your capacity to think.

Don’t let the genius do the hard work for you. The more incisive and unique your own thinking — the more you battle and struggle and eventually succeed in getting your ideas and insights out — the more you can benefit from the AI’s complementary improvements. The great irony of Gen AI is that it actually makes your own cognitive processes your most valuable asset.

So safeguard your mind. Defend your right to think as only you can. And if you don’t want AI to replace you, then don’t send it a written invitation.

Ten AI Predictions for 2026: What Leading Analysts Say Legal Teams Should Expect — from natlawreview.com by Andrew R. Lee, Jason M. Loring, Graham H. Ryan

The pilot phase is over. After two years of experimentation for legal departments, 2026 will be the year AI moves from “interesting tool” to “operational infrastructure,” whether they’re ready or not. We surveyed predictions from Gartner, Forrester, McKinsey, and other leading legal tech analysts to identify where expert consensus is forming. The implications for AI governance, outside counsel relationships, and regulatory compliance are significant.

Three items re: AI in our learning ecosystems

On 05/16/2026, in 21st century, 24x7x365 access, adjunct faculty, adult learning, Artificial Intelligence/Agents/LLMs/and Related, bots, career development, change, cloud-based computing / apps / other cloud-related, colleges, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, digital learning, education technology, emerging technologies, faculty/staff, game-changing environment, generational differences, higher education, human-computer interaction (HCI), innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, learning, learning ecosystem, Learning Experience Design, liberal arts, library / librarians, organizational change, pace of change, skills, student-related, teachers, teaching & learning, training / L&D, trends, United States, universities, vendors, workplace, by Daniel Christian

LinkedIn Grad’s Guide 2026: Starting your career in the AI era — from linkedin.com by Gianna Prudente
To help you head off in the right direction, we’ve identified where those starting their careers are finding opportunity, based on data from millions of LinkedIn member profiles.

While all of this is happening, colleges are still catching up. Many students are graduating without having spent much time learning how AI actually fits into day-to-day work — even as employers seek out those exact skills.

“Colleges are moving into an era of, we’ll let the faculty decide, which leads to a very uneven experience for students because some faculty are really into AI and other faculty are not,” says Jeff Selingo, a higher education strategist. “Employers are the same; they don’t really know how to act around early careers.”

Taken together, new grads are entering a uniquely challenging environment: fewer traditional entry points, slower turnover and a workplace that’s evolving faster than the systems preparing people for it.

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I knew my writing students were using AI. Their confessions led to a powerful teaching moment — from theguardian.com by Micah Nathan
The problem wasn’t just the perfectly polished, yet mediocre prose. It’s what’s lost when we surrender the struggle to translate thought into words

For a few moments, all was quiet except the classroom’s ticking radiators. Then, a teary-eyed confession: one of the ostensible authors said she only used AI because she was scared of looking stupid, of being criticized for bad writing. She said she loved writing stories and hated having used AI. But she couldn’t stop herself, recounting a sequence similar to an addict’s descent: at first she fed her story into AI for a grammar check, it suggested line edits and she accepted, then it asked if she wanted structural edits, then it offered to rewrite the entire piece.

The other would-be author admitted he had never written a short story before and he had an idea but didn’t know where to start. I asked him why he didn’t reach out to me for help. He shrugged.

One of the other students raised her hand, saying she didn’t understand why it was bad for AI to write stories as long as the stories are based on their ideas. More students spoke: one wanted to know how using AI was any different from using a human editor. Another wanted me to answer why, at a university that launched one of the world’s first AI research programs in 1959, were we even having this debate? Isn’t AI meant to make everyone’s life easier? Less stressful? Isn’t the point of AI to free humans from the tedium of rote tasks?

The conversation that followed their confessions was one of the most productive teaching moments of my eight years at MIT. Writing, I told them, isn’t supposed to be easy, and of course it can be tedious but that doesn’t make it rote. Writing isn’t just the production of sentences – it’s the training of endurance by way of sustained attention. It’s a way of learning what one thinks by attempting to say it.

This $10K AI School Promises to Future-Proof Your Career — from builtin.com by Matthew Urwin
Khan Academy, TED and ETS are starting a new program to equip students and professionals with the skills to thrive in an increasingly AI-driven economy. Here’s what you need to know.

Summary: The Khan TED Institute is a higher-education program that will teach students and workers how to use AI through interactive learning. The program’s AI-centric curriculum is an unproven approach, though, casting doubt on whether it will actually improve learning outcomes and career prospects.

This $10K AI School Promises to Future-Proof Your Career [Urwin]

On 05/12/2026, in 21st century, 24x7x365 access, accessibility / UDL, Alternatives, Artificial Intelligence/Agents/LLMs/and Related, collaboration, colleges, communications, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, cost of getting a degree, dangers of the status quo, Daniel S. Christian, digital learning, education, education reform, education technology, emerging technologies, entrepreneurship, experimentation, faculty/staff, Google, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, K-12 related, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning spaces, Microsoft, pace of change, platforms, productivity / tips and tricks, real-world assignments, reinvent, skills, staying relevant, student-related, teaching online, United States, universities, vendors, by Daniel Christian

This $10K AI School Promises to Future-Proof Your Career — from builtin.com by Matthew Urwin
Khan Academy, TED and ETS are starting a new program to equip students and professionals with the skills to thrive in an increasingly AI-driven economy. Here’s what you need to know.

Summary: The Khan TED Institute is a higher-education program that will teach students and workers how to use AI through interactive learning. The program’s AI-centric curriculum is an unproven approach, though, casting doubt on whether it will actually improve learning outcomes and career prospects.

Higher education might be on the verge of a radical overhaul to bring it up to speed in the age of artificial intelligence. At the TED2026 conference, Khan Academy, TED and ETS announced that they’re partnering to establish the Khan TED Institute — a new program that reorients the college curriculum around AI. By joining forces, the education technology trio aims to develop an alternative to traditional universities that better tracks student progress, teaches more relevant skills and provides a more personalized learning experience.

Accessibility is another major tenet of the Khan TED Institute. Its virtual nature allows anyone with an internet connection to participate in the program and makes it easier for students to move at their preferred pace. And because its curriculum prioritizes competency over course credits, advanced learners can complete the program in a shorter period. Time isn’t the only thing students can save on, either: The Institute promises a bachelor’s degree for less than $10,000, offering a much more affordable alternative to the typical four-year degree.

From DSC:
Faculty senates don’t do well with this pace of change. But to their credit, few organizations can begin to deal with this pace of change.

When anyone can build a course, the real job is deciding which ones shouldn’t exist [Hardman]

On 05/11/2026, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, business, communities of practice, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, innovation, instructional design, intelligent systems, learning ecosystem, Learning Experience Design, training / L&D, trends, UK, by Daniel Christian

When anyone can build a course, the real job is deciding which ones shouldn’t exist — from drphilippahardman.substack.com by Dr. Philippa Hardman
Why deciding is the only L&D skill AI can’t replace.

The biggest AI risk that L&D faces isn’t that it gets left behind: it’s that we build more — and flood the organisation with meh-quality content nobody needed in the first place.

In this post, I’ll make the case that:

The L&D job has just split in two — and most of us are still working on the wrong half.
There’s a new operating model coming for the role, and it’s already running inside a lot of the companies you’ve heard of.
The smartest critique of everything I’m about to argue comes from Ethan Mollick — and I think he’s half right.

The question we’ve been asking for the last two years — “how do I get faster at building?” — was the wrong one.

The real question is: can I look at fifteen AI-generated learning assets and decide which three are worth scaling — and put my name to that decision?

Let AI Interview You — from wondertools.substack.com by Jeremy Caplan & Jay Dixit
A smarter way to get past the blank page

There’s nothing wrong with using AI to get answers to your questions. But there’s another mode of interacting with AI that many people never consider — one I find much more useful for my creative process.

Here’s what I do instead: I flip the script and let the AI ask the questions. Instead of prompting AI, I get the AI to prompt me.

Nvidia gets into #legaltech

On 05/02/2026, in Access to Justice (A2J), Artificial Intelligence/Agents/LLMs/and Related, emerging technologies, Legal operations, legal reform, legal technologies, legislatures / government / legal, NVIDIA, platforms, productivity / tips and tricks, society, tools, vendors, by Daniel Christian

Nvidia just invested in the AI legal startup that’s splashing Jude Law ads everywhere — from cnbc.com by Kai Nicol-Schwarz

Key Points

Nvidia has backed Swedish AI legal tech Legora in a $50 million Series D extension, CNBC can reveal.
The chip giant has been ramping up startup investments in recent years.
Investors have been piling into to promising young AI companies as they bet big on the commercial potential of tech to reshape entire industries and bring big efficiency gains.

Legora is its first bet in the legal tech sector, according to Dealroom data.
…
The AI startup is building AI agents and tools to help lawyers automate and streamline workflows.

Dr. Hardman’s post on LinkedIn
and/or
See Dr. Hardman’s post on substack.com entitled:

The Illusion AI Productivity Gains
Why your AI tools aren’t delivering the ROI you were promised — and what to do about it

The TalentLMS 2026 Annual L&D Benchmark Report — from talentlms.com
From year-over-year training benchmarks to learner–leader gaps, see the data that defines the new era of learning. To turn insight into action, the report lays out 10 evidence-backed interventions to hardwire development. Plus, lift the lid on Learning Debt: What it is and how to spot it.

Executive summary
The skills economy is being rewritten in real time. AI is reshaping what people need to know, do, and deliver, faster than organizational structures can adapt. The result is a workplace caught between acceleration and inertia. Companies are racing to reskill for an AI-driven future while relying on structures built for yesterday’s world.

This TalentLMS 2026 L&D Benchmark Report captures that inflection point. Based on data collected through 2025, and compared with earlier findings from 2022 to 2024, it explores how learning is evolving and what’s holding it back.

Our research integrates two vantage points: HR leaders overseeing learning initiatives and employees receiving formal training. Together, they offer a dual perspective on how learning is managed and how it’s experienced.

The analysis also draws on insights from external research and leading L&D practitioners, anchoring the report in both evidence and practice.

Combined, the findings point to a structural fault line: Learning is expanding in scope but contracting in space. Organizations are multiplying programs, tools, and ambitions, yet the conditions for learning — time, focus, and cognitive bandwidth — keep shrinking.

The data from this report underscores this critical conflict: According to half of the surveyed employees and learning leaders, high workloads leave little room for training, even when it’s needed.

Employees work inside a permanent sprint, where attention is fragmented and reflection is sidelined. The space for learning is collapsing under the weight of doing. Sixty-five percent of employees say performance expectations have risen this year, yet lack of time remains the biggest barrier to learning.

The numbers confirm what employees and learning leaders both feel: Technology can advance overnight. But people and cultures can’t.

FutureFit AI Announces Strategic Investment to Help Governments and Industries Navigate AI’s Impact on People & Jobs

On 04/27/2026, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, career development, corporate / business world, legislatures / government / legal, United States, vendors, workplace, by Daniel Christian

FutureFit AI Announces Strategic Investment to Help Governments and Industries Navigate AI’s Impact on People & Jobs — from prnewswire.com; via Ryan Craig

NEW YORK, April 13, 2026 /PRNewswire/ — FutureFit AI, a global leader in AI-powered workforce development technology, today announced an investment from Achieve Partners, led by investor and author Ryan Craig, to accelerate its mission of helping more people navigate to better jobs faster and cheaper at scale.
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“For too long, the U.S. workforce system has relied on disparate and disconnected systems to try to bridge the gap between the skills workers bring to the table, and the jobs available in a fast-changing labor market. In the age of AI, the need for a better approach has only become more urgent,” said Ryan Craig, co-founder and managing director of Achieve and author of Apprentice Nation, A New U, and College Disrupted. “FutureFit AI is solving that problem by helping workforce organizations create clearer paths to career opportunity for workers and solve pressing talent gaps that hinder economic growth. Their work around the country has already demonstrated the ability to help more people get good jobs faster.”

“A mission that began with a simple question of ‘What if everyone had a GPS for their career’ has turned into years of working closely with government and industry leaders to respond to – and solve for – the impacts of digital transformation and AI on jobs and people,” added Ekhtiari. “Our partnership with Achieve will accelerate our work to build and scale the missing workforce transition infrastructure that our country and the world so badly need at this moment.”

AI for Judges? AAA CEO Bridget McCormack & Learned Hand CEO Shlomo Klapper #LegalAI #legaltech [Abramowitz]

On 04/27/2026, in 21st century, 24x7x365 access, Access to Justice (A2J), Artificial Intelligence/Agents/LLMs/and Related, human-computer interaction (HCI), innovation, intelligent systems, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, Michigan, platforms, society, tools, United States, vendors, by Daniel Christian

Recording at LegalWeek in New York, Zach sits down with Shlomo Klapper (founder of Learned Hand) and Bridget McCormack, former Chief Justice of the Michigan Supreme Court and now CEO of the American Arbitration Association, to challenge one of the biggest double standards in legal AI: “AI for me, but not for thee.” Lawyers are now widely using AI like #Harvey and #Legora — and now more than ever #claude — but the moment it touches judges or arbitrators, support drops off.

That hesitation comes as courts are under real strain, with judges handling thousands of cases a year and only minutes to decide each one, and no realistic way to keep up. Shlomo describes Learned Hand’s “AI law clerk,” built to support judicial research, analysis, and drafting, while Bridget brings the perspective of someone who has both made decisions on the bench and has pioneered the American Arbitration Association’s AI Arbitrator, a first of its kind. The conversation moves beyond AI as an assistant and into a harder shift: AI as part of decision-making itself, and whether the system can continue to function without it.

Also see:

Are Judges the Next To Adopt AI? Is That a Good Thing? — from legallydisrupted.com by Zach Abramowitz
Episode 46 of Legally Disrupted Has the Two Best Experts on the Topic

This brings us to an admitted, glaring double standard between lawyers and judges. Lawyers are totally fine with lawyers using AI, but those same lawyers become apoplectic at the thought of judges or arbitrators using AI. It is very much “AI for me, but not for thee.” A survey last year from White & Case and Queen Mary University of London School of Law showed that nearly 90% of lawyers were deeply supportive of AI for their own research and analytics, but that support drops to just 23% when it comes to a judge or arbitrator using it to make a decision.
…
Yet, despite that hullabaloo, there is a massive need for alternative forms of intelligence in our courts. Right now, the system is drowning. We have state court trial judges disposing of 2,500 cases a year, meaning they have barely half an hour to spend on a single case. We are simply not going to lawyer our way out of this 50-year backlog. If we just use humans, we have a massive demand for intelligence but a severely limited supply. AI could step in to give these judges the capacity they desperately need for the courts to actually function.

An Attack on Sam Altman Sends a Terrifying Message [Gifted opinion article by Aaron Zamost]

On 04/27/2026, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, corporate / business world, emerging technologies, ethics, intelligent systems, morals/values, platforms, society, United States, vendors, by Daniel Christian

An Attack on Sam Altman Sends a Terrifying Message — from the nytimes.com; this is a gifted opinion article by Aaron Zamost

Lawless political violence landed on Silicon Valley’s doorstep this month when an attacker hurled a Molotov cocktail at the San Francisco compound of Sam Altman, OpenAI’s chief executive. The incident was a disturbing sign that simmering public anger about A.I. is spilling out of polling data and social media posts and into the real world.

The attack shook many tech employees, who in quiet conversations about safety wondered whether this was a watershed moment for the industry. I believe it should be — the whole thing is disturbing and jarring, but I’m hopeful it will change how some tech leaders deal with the societal consequences of their success.
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If these companies sold food, cars, medicine or any other consumer goods, their products would almost certainly be recalled while federal regulators investigated the allegations.
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You would think an industry creating this kind of outrage would reflect or recalibrate. Business experts teach us that companies facing customer backlash should acknowledge the failure, change their approach and earn back public trust. But the titans of tech no longer seem interested in convincing the public.

The foundation of Silicon Valley’s appeal has always been the implicit promise that great technology serves you, and that the people behind it understand your problems and want to solve them. That promise is starting to feel broken. Fixing it requires something much of Silicon Valley has forgotten how to do: listen and learn.

A Molotov cocktail is the absolute wrong way to send a message to tech. Its leaders need to hear it anyway.

What does journalism education look like when AI is starting to do entry-level work? [Caplan]

On 04/25/2026, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, change, changing business models, colleges, community colleges, ethics, faculty/staff, higher education, ideas, journalism, morals/values, staying relevant, surviving, United States, universities, by Daniel Christian

Jeremy Caplan’s post on LinkedIn:

Or see Jeremy’s post on substack — i.e., from wondertools.substack.com.

The Role of Faculty in the University of the Future [Gamby, Kil, Koblic, LeBlanc, Moldoveanu, & Siemens]

On 04/25/2026, in Artificial Intelligence/Agents/LLMs/and Related, colleges, communications, community colleges, creativity, Daniel S. Christian, education technology, emerging technologies, faculty/staff, higher education, IT in HE, learning ecosystem, Learning Experience Design, professional development, teaching & learning, United States, universities, vision/possibilities, by Daniel Christian

The Role of Faculty in the University of the Future — from er.educause.edu by Tanya Gamby, David Kil, Rachel Koblic, Paul LeBlanc, Mihnea Moldoveanu, and George Siemens
In the age of AI, the true future of higher education lies not in replacing faculty but in freeing them to do what only humans can—build meaningful relationships, cultivate wisdom, and guide students through the ethical and intellectual challenges machines cannot navigate.

Today, the work of knowledge transfer is often done better, faster, with more precision, and more patiently by AI. These systems can provide nonjudgmental, individualized learning opportunities twenty-four hours a day, seven days a week. Think of AI as a “genius teaching assistant” who assumes much of the work of basic knowledge transfer, unlocking learning when students get stuck and providing real-time assessment. Such a genius TA would offer faculty dashboards that update student progress, flag those who are struggling, and recommend targeted interventions. These tasks free faculty to focus on building genuine relationships with students, using the classroom to foster human skills, and curating community. This may be the great gift of AI to education. But it requires a profound reimagining of faculty roles—perhaps the single biggest hurdle to reimagining higher education, and equally its greatest opportunity.

A concerned faculty member might hear all this and conclude they are becoming obsolete. The opposite is true. The evolution of faculty roles demands more—not less—of what makes a great teacher.

This means intervening in high-impact moments when the genius TA has not unlocked learning; curating class time to lift students from knowing material to applying it in contexts that require critical thinking, judgment, and discernment; and cultivating the human skills that will be most prized in the age of AI: effective communication, constructive dialogue, empathy, creativity, and professional disposition. Most importantly, it means building genuine relationships with students—that make them feel like they matter—the kind that fuels transformation.

From DSC:
A quick comment on one of the sentences in the article, which asserts:

Centers for teaching and learning, which have long supported faculty development at many institutions, will be among the busiest places on campus in the years ahead.

I would change the word will be to should:

Centers for teaching and learning, which have long supported faculty development at many institutions, should be among the busiest places on campus in the years ahead.

For that statement to be true, centers for teaching and learning need to be well-versed in the tools and pedagogies involved, plus in learning science. Those centers need to have credibility for faculty members to value their services. And that’s just it, isn’t it? The faculty members need to see those centers for teaching and learning as having something that they lack…that they need assistance with. Otherwise, if such centers are just viewed as superfluous, nothing much will change.

Also, my experience has been that if those centers for teaching and learning are in an IT group/department, they should be moved to the academic side of the house instead. Many faculty members don’t value people from IT enough to make changes in how they teach — no matter how qualified those people are. They view those people as “IT” only.

You might also be interested in the other articles in that series:

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