The Changing Landscape of Online Education (CHLOE): Navigating the Mainstream

In its fourth year, the Changing Landscape of Online Education (CHLOE) Survey — conducted by Quality Matters and Eduventures Research — delved deeper into key online learning topics, including faculty preparation, OPM partnerships, online support services, enrollment trends, course design, and quality assurance practices.

The results — available in the report “CHLOE 4 The Changing Landscape of Online Education: Navigating the Mainstream” — reflect how institutions have embraced online learning as well as the range of approaches they have taken that have moved online learning from the periphery to the mainstream. Highlights from the 61-page report include:

  • Faculty Preparation — Required preparation of faculty members to teach online was reported by 60% of respondents.
  • OPM Partnerships — OPM partnerships have doubled since 2017 – from 12% to 24%.
  • Support Services — Support services for online learners are largely handled by units that also serve the on-campus population. Some services such as student recruitment, orientation and advising are more likely to be separately administered for online students.
  • Online Orientation — Online student orientation is surprisingly uncommon with only 30% of respondents reporting that it is required at their institution.