The Impact of Alexa and Google Home on Consumer Behavior — from chatbotsmagazine.com by Arte Merritt
Excerpt (emphasis DSC):
2017 has turned out to be the year of voice. Amazon Alexa passed over 10 million unit sales earlier in the year and there are over 24,000 Skills in the store. With the addition of new devices like the Echo Show, Echo Plus, improved Echo Dot, and a new form factor for the Echo, there’s an option for everyone’s budget. Google is right there as well with the addition of the Google Mini to go along with the original Google Home. Apple’s efforts with Siri and HomePod, Samsung’s Bixby, and Microsoft’s Cortana round out the major tech firms efforts in this space.
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