Investigating Informal Learning with Technology — from learningguild.com by Katie Belle (Curry) Nelson

Informal learning is having a moment right now, and it’s about time.

As learning professionals, we can often get caught up in designing, developing, and implementing formal learning experiences, which can cause informal learning to fall to the wayside and easily be overlooked. However, informal learning experiences can have major, long-term effects on learning and business outcomes, so finding creative ways to track them can be valuable for L&D departments.

Start small
These three methods are small steps to understanding the informal learning environment and its impact on your organization. The assuring thing about informal learning is that you can start small and incorporate more methods later because formal learning is always taking place. Start with one area and begin to explore what you can find out the content your learners want to know more about, how they are learning about things, and how others in the organization are solving problems.