Tips To Use Virtual Training For User Education & Immersive Site Tours — from elearningindustry.com by Stephanie Ivec
While virtual reality safety and equipment training have been around the longest, more and more organizations are seeing the benefits of virtual reality for new uses, like the site tours and user education.

Excerpt:

Software tools or systems, surgical devices, and even board games commonly require end user training or customer education in order for the customer to get the most out of the item they’ve purchased. Over the years, user education and training has evolved from lengthy user manuals to online videos to fully immersive experiences. Virtual and augmented reality videos are an engaging way to make customers feel more comfortable with a new product, procedure, or system.

Addendum on 6/11/21:

  • Assessing Extended Reality’s Potential — from avnetwork.com by Margot Douaihy
    VR and AR still mystify some integrators, but advocates say the potential of extended reality (XR) solutions is staggering.

VR costs continue to decrease as processing power increases. Tethered and wireless HMDs (head-mounted displays) are becoming more compact and easier to use. From the HTC Vive Pro 2 to Oculus Quest 2, there are solutions for various budgets. VR is no longer cost-prohibitive.

The AR ecosystem is evolving, too. Apple’s ARKit and free AR mobile apps like Adobe Aero are inviting more people into the content creation space.

It’s a different calculus for adoption in commercial sectors, however. Return on investment and utilization throughout the product lifecycle are primary concerns.