SXSW 2018: Key trends — from jwtintelligence.com by Marie Stafford w/ contributions by Sarah Holbrook

Excerpt:

Ethics & the Big Tech Backlash
What a difference a week makes. As the Cambridge Analytica scandal broke last weekend, the curtain was already coming down on SXSW. Even without this latest bombshell, the discussion around ethics in technology was animated, with more than 10 panels devoted to the theme. From misinformation to surveillance, from algorithmic bias to the perils of artificial intelligence (hi Elon!) speakers grappled with the weighty issue of how to ensure technology works for the good of humanity.

The Human Connection
When technology provokes this much concern, it’s perhaps natural that people should seek respite in human qualities like empathy, understanding and emotional connection.

In a standout keynote, couples therapist Esther Perel gently berated the SXSW audience for neglecting to focus on human relationships. “The quality of your relationships,” she said, “is what determines the quality of your life.