Meet the new face of Webex Assistant — from blog.webex.com by Kacy Kizer

Excerpt:

You may be familiar with Webex Assistant, the AI-powered voice assistant for work. Now known as Webex Assistant for Webex Rooms, our original digital assistant allows you to control compatible Webex Rooms devices with your voice, making it easy to join a meeting with just a few words, manage your meetings and devices from anywhere in the room, and much more.

  • A voice-activated assistant allows you to easily control the meeting through a set of voice commands.
  • Simply ask your AI-powered Webex Assistant to do things like create actions items, take notes, and even set up future meetings—with just your voice.
  • Your Webex Assistant will automatically transcribe the entire meeting in real-time.
  • With visual animation, your virtual AI assistant interacts with you and your meeting attendees during the meeting and when called upon.

The Cisco Webex Digital Assistant -- how might AI impact the online-based learning experience?

From DSC:

  • How might these types of technologies impact online-based learning?
  • What new affordances might they bring to the learner’s experience?
  • For example, what if a listening assistant (AI) could identify some key issues/topics and then go out and grab/present some URL’s of relevant journal articles, chapters from a given textbook, blog postings, etc.? What if each student’s AI could be directed to do so independently?

#IntelligentTutoring | #IntelligentSystems |  #AI |  #EmergingTechnologies | #Collaboration | #Productivity | #PersonalizedEducation

Also see:

Cisco Webex Desk Pro -- AI integrated into Webex Meetings

 

Team-based content creation/delivery | We need this & other paradigm shifts to help people survive & thrive [Christian]

From DSC:
If the first wave of the Coronavirus continues — and is joined by a second wave later this year or early next year — I think a more permanent, game-changing situation is inevitable. As such, now’s the time to change the paradigms that we’ve been operating under.

It’s time to move to *a team-based approach.* To build up the set of skills an organization needs to pivot and adapt — regardless of what comes their way.

Let’s stop asking one faculty member to do it all! Consider this:

  • Would you fly in a plane that was engineered/designed/built by one person?
  • Would you drive a car that was engineered/designed/built by one person?
  • Would you go into brain surgery with only one other person in the operating room?
  • Are you, like me, amazed at the long list of people (and their specialties) who contributed to a major motion picture?!? The credits go on for several minutes — even when moving at a fast pace! Would you watch a major motion picture that was written, acted, produced, directed by — and had all of the music, special effects, and audio-related work done by — only one person? 

With the move to online learning, one person can’t do it all anymore — at least not at the level that the newer generations are coming to expect. They have grown accustomed to amazing, team-based/built content and products.

Plus, newer generations are going to know and experience much more telehealth-related services…then much more telelegal-related services. They will come to experience/expect high-quality learning-related products and services that way as well. Going forward, there are too many skillsets required by the creation and production of high-quality, online-based learning — not to mention the continued hard work of staying up-to-date on the main subject matter expertise at hand.

So if the kind of perspective continues as found in this piece — SURVEY: Students say they shouldn’t have to pay full price for online classes — then colleges and universities would do well to invest money in new Research & Development efforts, in team-based content creation, and in reimagining what online-learning could act/be like. Same for the vendors out there. And faculty members would be wise to invest the time and energy it takes to be able to teach online as well as in a face-to-face setting. Not only are they more marketable once they’ve done this, but they are then also more prepared to find their place within an uncertain future.

All of this will likely be an expensive process. Also, greater collaboration will be needed within a department (as we can’t be building a course per professor) as well as between organizations.  Perhaps the use of consortiums will increase…I’m not sure.

Perhaps a new platform will develop — similar to what’s contained in this vision. Such a platform will feature content that was designed and built by a team. Such a learning-related platform will offer streams of highly-relevant content — while providing continuous, affordable, up-to-date, convenient, and very well done means of staying marketable/employed. 

We will likely be seeing this vision come to reality in the future.

For another paradigm shift, accreditation bodies/practices are going to have to also change, adapt, pivot, and help innovative ideas come to fruition. But that’s another posting for another day.

 

“Many—perhaps millions—will need quick, job-focused upskilling and reskilling.”

— from The Indispensable Institution | Reimagining Community College
by Opportunity America

 

From DSC:
This is exactly the need that I’ve been getting at here. Many people don’t have the time — and now, the $$ — to take 4 years to get a college degree. Even 2 years is too long for many people these days. They need to be able to quickly reinvent themselves. As such, we need to tap into — and contribute to — streams of content. All. The. Time.

And do so, efficiently, safely, securely — and inexpensively!

Learning from the living class room

 

Learning channels of the future will offer us more choice. More control. [Christian]

 

From DSC:
And this phenomenon of learning from the living [class] room will likely pick up steam; some learning-related services are already heading that way.

 

Learning from home -- masterclass dot com

Learning from home -- masterclass dot com

 

Also see:

Preparing Students for a Lifelong Disruptive Future: The 60-Year Curriculum — from evolllution.com by Chris Dede | Professor of Learning Technologies in the Graduate School of Education, Harvard University and John Richards | Professor in the Graduate School of Education, Harvard University

Although written before the pandemic, a just-published book, The 60-Year Curriculum: New Models for Lifelong Learning in the Digital Economy (Dede and Richards, 2020), describes the looming challenge/opportunity of a coming, epic half-century whose intensity of disruption will rival the historic period civilization faced from 1910-1960: two world wars, a global pandemic, a long-lasting economic depression and unceasing conflicts between capitalism and communism.

In our tactical responses to moving teaching online because of the pandemic, we have the strategic opportunity to develop a new model that blends higher and continuing education and realizes the potential of next-generation methods of instruction and assessment (National Academy of Sciences, Engineering and Medicine, 2018) to focus on lifelong learning.

 

With thanks to my sister, Sue Ellen Christian, for forwarding me Jeremy Caplan’s site/newsletter.

Also see:

…and this one as well:

Three words of advice that I wish I had heard when I first started teaching

 

From DSC:

Will tools like Otter be much more integrated into our future learning ecosystems, meetings, & teleconferences?

 

From DSC:
On the positive side…

What I appreciate about ‘s article is that it’s asking us to think about future scenarios in regards to higher education. Then, it’s proposing some potential action steps to take now to address those potential scenarios if they come to fruition. It isn’t looking at the hood when we’re traveling 180 mph. Rather, it’s looking out into the horizon to see what’s coming down the pike. 

6 Steps to Prepare for an Online Fall Semester — from chronicle.com b

Excerpt (emphasis DSC):

Plan for a multiyear impact. If colleges are forced to maintain online-only instruction in the fall and to defer reopening their campuses to in-person instruction to January 2021, the impact will be felt for years. College leaders should start thinking now about how to manage and potentially adjust spring-2021 (and beyond) course offerings, course sequencing, and degree requirements to avoid saddling students with graduation delays and the accompanying direct and indirect financial costs. In addition, colleges should anticipate a smaller-than-normal entering first-year class in fall 2020 (and thus a larger-than-normal enrollment a year later) and devise strategies to help mitigate the resulting stresses on admission rates and classroom and dorm capacity for first-year students entering in fall 2021 and beyond.

If instruction remains online-only in the fall, colleges won’t be able to afford that sort of inefficiency. College departments should start now to identify opportunities for collaborations that would draw on the collective wisdom and labor of faculty members from multiple institutions who are teaching similar courses. This would lessen the burden of migrating teaching materials and techniques to an online format.

From DSC:
I’ve often wondered about the place of consortiums within higher ed…i.e., pooling resources. Will the impacts of the Coronavirus change this area of higher ed? Not sure. Perhaps.

On the negative side…

I take issue with some of John’s perspectives, which are so common amongst the writers and academics out there. For example:

Conversely, an entire generation of current college students is now learning that it can be pretty boring to be one of several hundred people simultaneously watching a Zoom lecture.

You know what? I did that very same thingover and over again — at Northwestern University (NU), but in a face-to-face format. And quite frankly, it’s a better view on videoconferencing. It’s far more close up, more intimate online. I agree it’s a different experience. But our auditoriums were large and having 100-200+ students in a classroom was common. There was no interaction amongst the students. There were no breakout groups. The faculty members didn’t know most of our names and I highly doubt that the well-paid researchers at Northwestern — who were never taught how to teach in the first place nor did they or NU regard the practice of teaching and learning highly anyway — gave a rat’s ass about body language. Reading the confusion in the auditorium? Really? I highly doubt it. And those TA’s that we paid good money for? Most likely, they were never taught how to teach either. The well-paid researchers often offloaded much of the teaching responsibilities onto the teacher assistants’ backs. 

Bottom line:
Face-to-face learning is getting waaaay more credit than it sometimes deserves — though sometimes it IS warranted. And online-based learning — especially when it’s done right — isn’t getting nearly enough credit. 


Addendum: Another example of practicing futures thinking in higher ed:

 

Why education is a ‘wicked problem’ for learning engineers to solve — from edsurge.com by Rebecca Koenig

Excerpts (emphasis DSC):

So, back to the wicked problem: How do we make education that’s both quality education and at the same time accessible and affordable?

“Now, we are building a new technology that we call Agent Smith. It’s another AI technology— and we’re very excited about it—that builds [a] Jill Watson for you. And Agent Smith can build a Jill Watson for you in less than 10 percent of the hours.”

So one question for online education is, can we build a new set of tools—and I think that’s where AI is going to go, that learning engineering is going to go—where AI is not helping individual humans as much as AI is helping human-human interaction.

Huge ethical issues and something that learning engineering has not yet started focusing on in a serious manner. We are still in a phase of, “Look ma, no hands, I can ride a bike without hands.”

Technology should not be left to technologists.

Learning from the living class room

 

Learning ecosystems across the globe are going through massive changes! [Christian]

Learning ecosystems are going through massive changes!


From DSC:

Due to the impacts of the Coronavirus, learning ecosystems across the globe are going through massive changes!

Each of us has our own learning ecosystem, and the organizations that we work for have their own learning ecosystems as well. Numerous teachers, professors, and trainers around the world are now teaching online. Their toolboxes are expanding with the addition of several new tools and some new knowledge. I believe that will be one of the silver linings from the very tough situations/times that we find ourselves in.

Expanding our teaching toolboxes


At the WMU-Cooley Law School, our learning ecosystem is also fluid and continues to morph.
This blog posting speaks to those changes.

https://info.cooley.edu/blog/learning-ecosystem-simply-defined-sources-for-learning

 

Learning from the Living [Class] Room: Due to the impacts from the Coronavirus, this is happening today across many countries. But this vision is just beginning to develop. We haven’t seen anything yet.

 

Future Today Institute's 2020 tech trends report

Key takeaways of this report:

  • Welcome to the Synthetic Decade.
  • You’ll soon have augmented hearing and sight.
  • A.I.-as-a-Service and Data-as-a-Service will reshape business.
  • China has created a new world order.
  • Home and office automation is nearing the mainstream.
  • Everyone alive today is being scored.
  • We’ve traded FOMO for abject fear.
  • It’s the end of forgetting.
  • Our new trust economy is being formed.

 

How innovations in voice technology are reshaping education — from edsurge.com by Diana Lee
Voice is the most accessible form you can think of when you think about any interface. In education, it’s already started to take off.

It could be basic questions about, “Am I taking a class to become X?” or “How strong are my skills relative to other people?” An assistant can help with that. It could potentially be a coach, something that follows you the rest of your life for education. I’m excited about that. People that can’t normally get access to this kind of information will get access to it. That’s the future.

From DSC:
The use of voice will likely be a piece of a next-generation learning platform.

Voice will likely be a piece of the next generation learning platform

 

DC: Precursor to a next gen learning platform…? Another piece is falling into place.

 

 

Learning from the living class room

 

Coming down the pike: A next generation, global learning platform [Christian]

From DSC:
Though we aren’t quite there yet, the pieces continue to come together to build a next generation learning platform that will help people reinvent themselves quickly, efficiently, constantly, and cost-effectively.

Learning from the living class room

 

Learning from the living class room

 

Learning from the living class room

 

Virtual access to legal assistance becoming mainstream is hopefully not far off!

From DSC:
Along these lines, we’ll likely see more bots and virtual legal assistants that we will be able to ask questions of.

#A2J #AccessToJustice #legal #lawyers #society #legaltech #bots #videoconferencing #AI #bots #VirtualAssistants

Along these lines, also see:

Innovative and inspired: How this US law school is improving access to justice — from studyinternational.com

Excerpt:

Though court and other government websites in the US provide legal information, knowing what to search for and understanding legal jargon can be difficult for lay people.

Spot, software that is being developed at the LIT Lab, aims to fix this.

“You know you have a housing problem. But very few people think about their housing problems in terms of something like constructive eviction,” explains David Colarusso, who heads the LIT Lab. “The idea is to have the tool be able to spot those issues based upon people’s own language.”

Developed by Colarusso and students, Spot uses a machine-based algorithm to understand legal queries posed by lay persons. With Spot, entering a question in plain English like “My apartment is so moldy I can’t stay there anymore. Is there anything I can do?” brings up search results that would direct users to the right legal issue. In this case, the query is highly likely to be related to a housing issue or, more specifically, to the legal term “constructive eviction.”

 

Lastly, here’s an excerpt from INSIGHT: What’s ‘Innovative’ in BigLaw? It’s More Than the Latest Tech Tools — from news.bloomberglaw.com by Ryan Steadman and Mark Brennan

Top Innovation Factors for Success

  • The first step is always to observe and listen.
  • True innovation is about rigorously defining a client problem and then addressing it through a combination of workflow process, technology, and people.
  • Leave aside the goal of wholesale transformation and focus instead on specific client use cases.

Before revving the engines in the innovation process, the safety check comes first. Successful innovation requires a deliberate, holistic approach that takes into consideration people, process, and technology. Firms and vendors that listen and learn before implementing significant change will stand apart from competitors—and help ensure long-term success.

 

Amazon’s new Fire TV Blaster works with Echo to control your TV, soundbar, cable box and more — from techcrunch.com by Sarah Perez

Excerpt:

Amazon already offers Alexa voice control to TV owners through its Fire TV devices, by way of a voice remote or by pairing an Echo device with a Fire TV, for hands-free voice commands. Now, it’s introducing a new device, the Fire TV Blaster, which extends that same hands-free voice control to your TV itself and other TV devices — like your soundbar, cable box, or A/V Receiver.

That means you’ll be able to say things like “Alexa, turn off the TV,” or “Alexa, switch to HDMI 1 on TV.” You can also control the volume and the playback.

And if you have other TV devices, you can control them hands-free as well, by saying things like “Alexa, turn up the soundbar volume,” or “Alexa tune to ESPN on cable.”

 

From DSC:
How might such Natural Language Processing (NLP) / voice recognition technologies impact future learning experiences and learning spaces? Will we enjoy more hands-free navigation around some cloud-based learning-related content? Will faculty members be able to use their voice to do the things that a Crestron Media Controller does today?

Parenthetically…when will we be able to speak to our routers (to shut off the kids’ internet connections/devices for example) and/or speak to our thermostats (to set the temperature(s) quickly for the remainder of the day)?

 

 
© 2025 | Daniel Christian