23,000-Square-Foot Clasping Arms Celebrate Community Resilience in Minneapolis — from thisiscolossal.com by Saype and Kate Mothes
On 06/29/2026,
in art, communications, creativity, society, United States, youth,
by Daniel Christian
On 05/28/2026,
in 21st century, business, changing business models, communications, corporate / business world, Daniel S. Christian, ethics, hearts -- matters of the heart, relationships, telecommunications, United States, workplace,
by Daniel Christian
Words are easy to say. Examples:
- We are the leading ____ in the Midwest/Southwest/Northwest/etc. (says who? Prove it.)
- Our patients’ care is important to us (no, it’s not…you only care if your customers’ accounts are paid in full. If patients’ care were actually important, you would fix what’s broken.)
- Your call is important to us (no, it’s actually not. If it were actually important to you, you would have more customer service reps working so that the wait times were either non-existent or much shorter. The truth is that you would rather cut costs/headcount and have your customers wait. Be truthful about it. Stop the B.S.)
A vast number of American corporations don’t actually care about their customers — their concern focuses solely on obtaining their customers’ money.
One of the ways this plays out is that they hide behind the labyrinths that are designed into the call pathways in their Voice Response Units (VRUs). VRUs have been abused. Corporations hide behind them. It’s hard to actually reach a person or hold a person accountable for something.
And now, with executives getting rid of entry-level jobs in customer service, they seek to cut costs further as they implement AI-based systems…which rarely give us what we’re looking for.
But even in written communications, times seem to be changing…and not for the better. I had a customer service rep write me a letter recently (regarding an incident with our daughter’s experience at a blood lab). But in the letter, she didn’t even provide her last name or a direct phone # in her correspondence. This would NEVER have happened in business letters back in the day — her last name would have been present, for sure — and likely a direct phone #. This isn’t her fault. It’s her leadership’s fault. BTW, the issue was passed along to the lab’s leadership…and she closed her ticket out. But there was no mention of an actual fix or resolution. Nice hand washing job, don’t you think?
Another case in point. This time, involving Apple. (BTW, I’ve been a long-time Apple fan…until the last several years. They have lost some of their focus on customer service.) I wanted to ask a question about a purchase that showed up on our Visa bill from apple.com/bill. Do you think I could find an 800# to talk with someone at Apple? Nope. You can try to find things via their online-based support systems, but often their documentation doesn’t match up with one’s devices. I couldn’t even use their chat feature — their systems told me that their chat feature wasn’t available (and it was 11:30am EST).
I’m sure if you thought about it, you could come up with your own recent examples of poor customer service experiences — or examples of companies that you did business with who didn’t deliver what they said they would deliver.
The issue runs deeper than we think. It actually has to do with whether people actually care about each other or not. And here in America, actually caring about others seems to be in short supply.
On 05/20/2026,
in accessibility / UDL, Asia, assistive technologies, communications, languages and translation, neurodivergent/special needs, tools, vendors,
by Daniel Christian
This see-through smart ring translates sign language and almost works like magic — from digitaltrends.com by Rachit Agarwal
For people who are hard of hearing, sign language isn’t just a communication tool; it’s their primary language. The problem is that sign language is not taught to people with regular hearing, thus creating a barrier that’s hard to bridge. Now, a team of researchers in South Korea may have just found a surprisingly elegant solution to this age-old problem.
According to a new study published in Science Advances, the system, called WRSLT (wirelessly connected, ring-type sign language translator), can recognize and translate both American Sign Language and International Sign Language words with around 88% accuracy. And yes, it works in real time.
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On 05/16/2026,
in Adobe, Apple, art, communications, communities of practice, content development, aggregation, repositories, creativity, Daniel S. Christian, design, digital audio, digital photography, digital storytelling, digital video, education technology, Emotion, engagement / engaging students, experimentation, faculty/staff, graphics, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, IT in HE, K-12 related, learning, learning ecosystem, Learning Experience Design, learning preferences, liberal arts, library / librarians, media/film, multimedia, music, new media literacies, online media, presentations, productivity / tips and tricks, professional development, reading, real-world assignments, simulations, skills, STEAM-related, student-related, teachers, teaching & learning, technology (general), tools, United States, universities, vendors, vision/possibilities, web design and production,
by Daniel Christian
Want Students to Build a Healthier Relationship With Technology? Start With The Arts — from techlearning.com by Adrianna Marshall
Arts classrooms demonstrate what technology integration at its best can look like
But at a moment defined by rapid AI adoption and ongoing debates about screen time, the argument for protecting and investing in arts education needs to take on a new tone. The arts continue to be one of the most effective places in school for students to build healthier, more intentional relationships with technology.
In short, in the age of AI, we need the arts more than ever.
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Digital composition software, notation tools, and recording platforms allow students to experiment, revise, and refine their ideas in ways that would have been far more time-consuming a decade ago. Students can layer tracks, hear immediate playback, annotate their own scores, and collaborate across devices. The same is true in other contexts besides music; in visual arts, for instance, a variety of digital drawing and painting platforms enable students to practice with new mediums, styles, and techniques without having to worry about supplies or messes. But in either case, the core intellectual work of looking and listening critically, understanding structure, and making aesthetic choices remains entirely human and part of the learning.
From DSC:
I agree. At one of my previous positions, I spent 10 years supervising a digital studio — helping professors and students use a variety of applications to create things. The applications were from Adobe, Apple, and a variety of smaller vendors. The deliverables could be graphics, edited soundtracks, music, videos, flyers, posters, collages, edited photographs, presentations, websites, and more. I longed for people to discover the power of multimedia to communicate their messages, tell stories, stir emotion, powerfully engage themselves (and others), and unleash their creativity.
There were several obstacles to our digital studio being more impactful at that institution. It was under the IT department, not the academic side of the house. It was in the basement of the library, where few students and faculty traveled. During those years, it was highly uncommon for faculty members to require multimedia-based assignments — so many students had to WANT to develop these skills on their own time. The majority of students didn’t see the value in developing the types of digital skills that we were trying to build…or they didn’t have the time.
Also relevant/see:
- Want to boost early literacy skills? Try singing — from hechingerreport.org by Jackie Mader
Experts say music can help prepare children for reading success.
On 05/12/2026,
in 21st century, 24x7x365 access, accessibility / UDL, Alternatives, Artificial Intelligence/Agents/LLMs/and Related, collaboration, colleges, communications, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, cost of getting a degree, dangers of the status quo, Daniel S. Christian, digital learning, education, education reform, education technology, emerging technologies, entrepreneurship, experimentation, faculty/staff, Google, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, K-12 related, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning spaces, Microsoft, pace of change, platforms, productivity / tips and tricks, real-world assignments, reinvent, skills, staying relevant, student-related, teaching online, United States, universities, vendors,
by Daniel Christian
This $10K AI School Promises to Future-Proof Your Career — from builtin.com by Matthew Urwin
Khan Academy, TED and ETS are starting a new program to equip students and professionals with the skills to thrive in an increasingly AI-driven economy. Here’s what you need to know.
Summary: The Khan TED Institute is a higher-education program that will teach students and workers how to use AI through interactive learning. The program’s AI-centric curriculum is an unproven approach, though, casting doubt on whether it will actually improve learning outcomes and career prospects.
Higher education might be on the verge of a radical overhaul to bring it up to speed in the age of artificial intelligence. At the TED2026 conference, Khan Academy, TED and ETS announced that they’re partnering to establish the Khan TED Institute — a new program that reorients the college curriculum around AI. By joining forces, the education technology trio aims to develop an alternative to traditional universities that better tracks student progress, teaches more relevant skills and provides a more personalized learning experience.
Accessibility is another major tenet of the Khan TED Institute. Its virtual nature allows anyone with an internet connection to participate in the program and makes it easier for students to move at their preferred pace. And because its curriculum prioritizes competency over course credits, advanced learners can complete the program in a shorter period. Time isn’t the only thing students can save on, either: The Institute promises a bachelor’s degree for less than $10,000, offering a much more affordable alternative to the typical four-year degree.
From DSC:
Faculty senates don’t do well with this pace of change. But to their credit, few organizations can begin to deal with this pace of change.
On 05/02/2026,
in 21st century, A/V -- audio/visual, animation, art, career development, change, collaboration, colleges, communications, communities of practice, community colleges, creativity, digital audio, digital photography, digital storytelling, digital video, graphics, higher education, human-computer interaction (HCI), ideas, innovation, learning ecosystem, Learning Experience Design, learning spaces, liberal arts, media/film, multimedia, photography, United States, universities, vendors,
by Daniel Christian
6 Reasons Universities Are Building Media Labs Now — from edtechmagazine.com by Brad Grimes
Digital production centers help institutions close the gap between academic training and professional practice.
Higher education is undergoing a significant transformation in how it prepares the next generation of media professionals. Across the country, universities are investing in state-of-the-art media labs — facilities built not around traditional classroom instruction, but around the tools, workflows and collaborative environments that define today’s professional production landscape. These spaces represent a fundamental rethinking of what it means to train students for careers in film, animation, gaming and digital storytelling.
On 03/30/2026,
in collaboration, communications, corporate / business world, culture, ideas, morals/values, organizational change, workplace,
by Daniel Christian
Building a Thriving Organizational Culture: Strategies for Success — from learningguild.com by Genevieve Caplette
Characteristics of Strong Culture
Although each organization’s culture is unique, strong cultures share several common traits. They communicate openly, maintain trust across all levels, and reinforce their values through daily actions rather than slogans. Recognition is frequent and meaningful. Collaboration is encouraged over competition, and employees feel psychologically safe expressing ideas or concerns. These cultures evolve as the organization grows, ensuring alignment between stated values and lived behavior.
…
How to Strengthen Culture
A thriving environment is built through everyday habits: transparent communication, active listening, constructive feedback, and ensuring employees have the resources to grow. Embedding values into hiring, onboarding, recognition, and decision-making reinforces culture at every level. Sustaining culture requires ongoing attention—listening regularly, adjusting to evolving needs, and ensuring leaders continue to model the behaviors the organization expects.
On 02/25/2026,
in communications, creativity, digital learning, digital storytelling, education technology, engagement / engaging students, experimentation, ideas, instructional design, interactivity, K-12 related, learning, learning ecosystem, Learning Experience Design, multimedia, skills, story, storytelling, tools, United States, vendors,
by Daniel Christian
5 of the Best Tools To Teach Storytelling — from techlearning.com by Luke Edwards
Use these best tools to teach storytelling to help students progress towards mastery
The best tools to teach storytelling can also be some of the most ideal ways to engage students, both creatively and more generally with education. From sparking their imaginations to helping structure a creative toolset, these digital assistants can be powerful in the classroom and beyond.
Giving a student the ability to structure and tell a compelling story can help to empower them in terms of literacy, empathy, and critical thinking.
Students can be given the opportunity to explore historical perspectives, dive into personal narratives, build fictional worlds, and present research in a story form. All of which helps strengthen communication skills while learning at the same time.
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Would you like to know more about prayer and communicating with God? Then check out these resources!
On 01/07/2026,
in communications, content development, aggregation, repositories, Daniel S. Christian, faith, hearts -- matters of the heart, relationships, religion, youth,
by Daniel Christian
From DSC:
Over the last year, our church has been heavily focused on the topic of prayer. Much of that has to do with a book given to our leadership team called, “Sailboat Church: Helping Your Church Rethink Its Mission and Practice written by Joan S. Gray.
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Gray does an incredible job packing a lot of material into a very concise book. In it, she describes the difference between a rowboat church (which relies on human efforts) and a sailboat church (which relies upon the LORD to guide it, resource it, and empower it). She asserts that the main purpose of a sailboat is to leave the dock and set out on the waters of life to achieve what the LORD guides us to by His Holy Spirit. And prayer is a key element of this book and this process.
So as I was reading it, I began compiling resources from Scripture and from several other books that I read on the topic of prayer. If you would like to see those passages as well as my notes on those books, please see this PDF document.
May the LORD bless your reading of it, as you seek to deepen your relationship — and your communications — with Him.