DC: A heads up to us as emerging techs continue to hit the radar. We need to ask “should we build this?” or “how should we build this to ensure benefits to society?” — & not just build/develop things because we can. AI offers powerful pros as well as cons. https://t.co/JcrZqzDhzH
— Daniel Christian (he/him/his) (@dchristian5) June 1, 2023
RIP online job interviews.
This AI tool enables real-time transcriptions for your microphone input AND speaker output.
It then generates a response for the user to answer questions based on the live conversation: pic.twitter.com/ZzSkRtR0ol
— Rowan Cheung (@rowancheung) May 29, 2023
Below comments/notes are from DSC (with thanks to Roberto Ferraro for this resource):
according to Dan Pink, intrinsic motivation is very powerful — much more powerful for many types of “messy/unclear” cognitive work (vs. clear, more mechanical types of work). What’s involved here according to Pink? Autonomy, mastery, and purpose.
Dan Pink makes his case in the video below. My question is:
From DSC (cont’d):
As Dan mentions, we each know this to be true. For example, for each of our kids, my wife and I introduced them to a variety of things — music, sports, art, etc. We kept waiting for them to discover which thing(s) that THEY wanted to pursue. Perhaps we’ll find out that this was the wrong thing to do. but according to Pink, it’s aligned with the type of energy and productivity that gets released when we pursue something that we want to pursue. Plus creativity flows in this type of setting.
Again, my thanks to Roberto Ferraro for resurfacing this item as his “One ‘must read’ for this week” item of his newsletter.
2023 Guide to Kickstarting Your Career: The top jobs, industries and cities to launch your professional journey — from linkedin.com by Gianna Prudente
Send in another victim of industrial disease — from jordanfurlong.substack.com
The legal profession is drowning in psychological and emotional distress. One change, right now, could help save the next generation of lawyers from the flood.
Excerpt:
But don’t make the mistake of thinking this is a problem just at Paul Hastings or in the AmLaw 100. It’s everywhere. Mental distress and emotional anguish are endemic throughout the legal profession, driven by pathologies inextricably intertwined with our malignant cultural impulses and exploitative business models. And it’s getting much worse, very fast.
Take a deep breath, and then work your way through this list of findings from seven separate reports into the legal profession’s state of mental and emotional sickness:
Every one of the percentages laid out above is higher for new lawyers, higher for women, higher for visible minorities, and higher for members of the LGBTQ+ community. And all but one of these reports were released just in the first two months of 2023.
From DSC:
One of the enormous surprises that I learned about while working at a law school (from 2018-2021) is the state of mental health within the legal industry. It’s not good. Beware!
Students in college — or to anyone who is thinking about entering law school and then practicing some area of law — get educated on things. Talk to lawyers of all kinds — especially in the area(s) that you are thinking of going into.
Then go forward into your decision with your eyes wide open. Know that you will need to put up some serious boundaries; if you don’t do that, you too may suffer the consequences that many lawyers have had to deal with.
I caught up with an old college friend of mine a year or so ago. He was absolutely exhausted. He was emotionally at the end of his rope. He was the owner of his own law firm and was working non-stop. He didn’t want to disappoint his clients, so he kept saying yes to things…to almost everything in fact. He later got out of owning his own firm — thank God — and went to work for an insurance company.
Furlong: Law school curricula and bar admission programs in every jurisdiction should be upgraded, starting today, to include significant instruction to aspiring lawyers about the deadly serious threats to their lives and health posed by choosing a legal career.
I just want to pass this along because I don’t think many younger students realize the state of mental health and stress within the legal field. And while you’re reflecting on that, you should also pulse-check how AI is impacting the legal field. Along these lines — and also from Jordan Furlong — see:
This company adopted AI. Here’s what happened to its human workers — from npr.org by Greg Rosalsky|
Excerpt:
What the economists found offers potentially great news for the economy, at least in one dimension that is crucial to improving our living standards: AI caused a group of workers to become much more productive. Backed by AI, these workers were able to accomplish much more in less time, with greater customer satisfaction to boot. At the same time, however, the study also shines a spotlight on just how powerful AI is, how disruptive it might be, and suggests that this new, astonishing technology could have economic effects that change the shape of income inequality going forward.
The article links to:
Generative AI at Work — from nber.org by Erik Brynjolfsson, Danielle Li & Lindsey R. Raymond
We study the staggered introduction of a generative AI-based conversational assistant using data from 5,179 customer support agents. Access to the tool increases productivity, as measured by issues resolved per hour, by 14 percent on average, with the greatest impact on novice and low-skilled workers, and minimal impact on experienced and highly skilled workers. We provide suggestive evidence that the AI model disseminates the potentially tacit knowledge of more able workers and helps newer workers move down the experience curve. In addition, we show that AI assistance improves customer sentiment, reduces requests for managerial intervention, and improves employee retention.
Accessibility Do’s and Don’ts for Website Navigation — from boia.org
Excerpt:
If people can’t navigate your website, they can’t use it — and you miss an opportunity to connect with your audience.
Navigation controls can present a significant barrier to people with disabilities, making it difficult for them to find and interact with the content they need.
The Web Content Accessibility Guidelines (WCAG) includes a list of success criteria to ensure that navigation controls are operable (they don’t require interactions that a user can’t perform). These criteria are put in place to assist users with a wide variety of abilities, including individuals who use assistive technologies (AT).
If you’re new to web accessibility, WCAG’s requirements may seem overwhelming. Fortunately, they’re based on simple principles — and by understanding a few basic concepts, you can avoid common mistakes.
Also relevant/see:
Assistive Technology: What’s an “Alternative Input Device?” — from boia.org
Examples:
Work Shift: How AI Might Upend Pay — from bloomberg.com by Jo Constantz
Excerpt:
This all means that a time may be coming when companies need to compensate star employees for their input to AI tools rather than their just their output, which may not ultimately look much different from their AI-assisted colleagues.
“It wouldn’t be far-fetched for them to put even more of a premium on those people because now that kind of skill gets amplified and multiplied throughout the organization,” said Erik Brynjolfsson, a Stanford professor and one of the study’s authors. “Now that top worker could change the whole organization.”
Of course, there’s a risk that companies won’t heed that advice. If AI levels performance, some executives may flatten the pay scale accordingly. Businesses would then potentially save on costs — but they would also risk losing their top performers, who wouldn’t be properly compensated for the true value of their contributions under this system.
US Supreme Court rejects computer scientist’s lawsuit over AI-generated inventions — from reuters.com by Blake Brittain
Excerpt:
WASHINGTON, April 24 – The U.S. Supreme Court on Monday declined to hear a challenge by computer scientist Stephen Thaler to the U.S. Patent and Trademark Office’s refusal to issue patents for inventions his artificial intelligence system created.
The justices turned away Thaler’s appeal of a lower court’s ruling that patents can be issued only to human inventors and that his AI system could not be considered the legal creator of two inventions that he has said it generated.
Deep learning pioneer Geoffrey Hinton has quit Google — from technologyreview.com by Will Douglas Heaven
Hinton will be speaking at EmTech Digital on Wednesday.
Excerpt:
Geoffrey Hinton, a VP and engineering fellow at Google and a pioneer of deep learning who developed some of the most important techniques at the heart of modern AI, is leaving the company after 10 years, the New York Times reported today.
According to the Times, Hinton says he has new fears about the technology he helped usher in and wants to speak openly about them, and that a part of him now regrets his life’s work.
***
In the NYT today, Cade Metz implies that I left Google so that I could criticize Google. Actually, I left so that I could talk about the dangers of AI without considering how this impacts Google. Google has acted very responsibly.
— Geoffrey Hinton (@geoffreyhinton) May 1, 2023
What Is Agent Assist? — from blogs.nvidia.com
Agent assist technology uses AI and machine learning to provide facts and make real-time suggestions that help human agents across retail, telecom and other industries conduct conversations with customers.
Excerpt:
Agent assist technology uses AI and machine learning to provide facts and make real-time suggestions that help human agents across telecom, retail and other industries conduct conversations with customers.
It can integrate with contact centers’ existing applications, provide faster onboarding for agents, improve the accuracy and efficiency of their responses, and increase customer satisfaction and loyalty.
From DSC:
Is this type of thing going to provide a learning assistant/agent as well?
A chatbot that asks questions could help you spot when it makes no sense — from technologyreview.com by Melissa Heikkilä
Engaging our critical thinking is one way to stop getting fooled by lying AI.
Excerpt:
AI chatbots like ChatGPT, Bing, and Bard are excellent at crafting sentences that sound like human writing. But they often present falsehoods as facts and have inconsistent logic, and that can be hard to spot.
One way around this problem, a new study suggests, is to change the way the AI presents information. Getting users to engage more actively with the chatbot’s statements might help them think more critically about that content.
Stability AI releases DeepFloyd IF, a powerful text-to-image model that can smartly integrate text into images — from stability.ai
New AI Powered Denoise in PhotoShop — from jeadigitalmedia.org
In the most recent update, Adobe is now using AI to Denoise, Enhance and create Super Resolution or 2x the file size of the original photo. Click here to read Adobe’s post and below are photos of how I used the new AI Denoise on a photo. The big trick is that photos have to be shot in RAW.
PricewaterhouseCoopers to Pour $1 Billion Into Generative AI — from wsj.com by Angus Loten
Multiyear investment in U.S. business includes accessing ChatGPT maker OpenAI’s language model, training staff in AI capabilities
Excerpt:
PricewaterhouseCoopers LLP plans to invest $1 billion in generative artificial intelligence technology in its U.S. operations over the next three years, working with Microsoft Corp. and ChatGPT-maker OpenAI to automate aspects of its tax, audit and consulting services.
The accounting and consulting giant said the multiyear investment, announced Wednesday, includes funding to recruit more AI workers and train existing staff in AI capabilities, while targeting AI software makers for potential acquisitions.
For PwC, the goal isn’t only to develop and embed generative AI into its own technology stack and client-services platforms, but also advising other companies on how best to use generative AI, while helping them build those tools, said Mohamed Kande, PwC’s vice chair and co-leader of U.S. consulting solutions and global advisory leader.
7 reasons to get rid of the law degree — from jordanfurlong.substack.com by Jordan Furlong
Requiring a law degree for bar admission imposes unfair burdens on new lawyers and blocks innovation in legal education. Here’s what we can do instead.
Excerpt:
Hey there, legal sector participant! Do you feel that law school is too expensive? That law students graduate too heavily in debt and deeply stressed? That legal education seems impossible to reform? That the whole lawyer development and bar admission system in general is an enormous hot mess?
If so, you’re like thousands of others who’ve grown massively frustrated with the profession’s broken-down approach to developing new lawyers. But I’m here with some good news! There’s a simple and straightforward path to resolving these and many other problems with legal education and bar admission.
We start by getting rid of the law degree.
Now, hold on, let me be clear — I don’t mean kill the law degree itself. That would be crazy.
No, I mean, let’s get rid of the law degree as a mandatory element of the lawyer licensing process. Law schools should continue to offer whatever sort of degree programs they like — but legal regulators and bar admission authorities should no longer require everybody who wants to be a lawyer to get one.
From DSC:
I need to think on this further, but Jordan could be onto something here…
A better pathway to lawyer licensing — from jordanfurlong.substack.com by Jordan Furlong
No law degree; a single knowledge exam; training in legal, business and professional skills; and a term of supervised practice. This is how we do it.
Excerpt:
Previously here at Substack, I provided a pretty comprehensive takedown of the law degree requirement for lawyer licensing. It generated a ton of fascinating and gratifying feedback, here and especially at LinkedIn, with a few objections but mostly a lot of support.
Of course, it’s easy to criticize legal education — fun, too — but look, most people in the legal profession already know all the problems with the law degree, and complaining about it is kind of a vacuous pastime. What I’m really interested in here is a bigger and more important question: How does — how should — someone become a lawyer?
The 2023 Global Sentiment Survey — from donaldhtaylor.co.uk by Don Taylor
Excerpt:
This year’s Global Sentiment Survey – the tenth – paints a picture that is both familiar and unusual. In our 2020 survey report, we noted that ‘Data dominates this year’s survey’. It does so again this year, with the near 4,000 respondents showing a strong interest in AI, Skills-based talent management and Learning analytics (in positions #2, #3 and #4), all of which rely on data. The table is topped by Reskilling/upskilling, in the #1 spot for the third year running.
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