culture

Is College Worth It? Poll Finds Only 36% of Americans Have Confidence in Higher Education — from usnews.com by Associated Press
A new poll finds Americans are increasingly skeptical about the value and cost of college

Americans are increasingly skeptical about the value and cost of college, with most saying they feel the U.S. higher education system is headed in the “wrong direction,” according to a new poll.

Overall, only 36% of adults say they have a “great deal” or “quite a lot” of confidence in higher education, according to the report released Monday by Gallup and the Lumina Foundation. That confidence level has declined steadily from 57% in 2015.

Enrollment Planning in the Specter of Closure — from insidehighered.com by Mark Campbell and Rachel Schreiber; via GSV
Misunderstandings about enrollment management and changing student needs can make a bad situation worse, Mark Campbell and Rachel Schreiber write.

Excerpts (emphasis DSC):

However, we find that many institutions provide little to no information to prospective students about actual outcomes for graduates. Examples include: What does applying to graduate school look like for graduates? Employment and earning potential? Average student loan debt? What do alumni say about their experience? What data do you have that is compelling to answer these and related questions? Families increasingly ask, “What is the ROI on this investment?”
…
Another important issue relates to the unwillingness of leaders to evolve the institution to meet market demands. We have too often seen that storied, historic institutions have cultures that are change averse, and this seems to be particularly true in the liberal arts. This statement might appear to be controversial—but only if misunderstood.

To be clear, the humanities and the arts are vital, critical aspects of our institutions. But today’s prospective students are highly focused on career outcomes, given the financial investment they and their families are being asked to make. We believe that curricular offerings can place a high value on the core principles of the humanities and liberal arts while also preparing students for careers.

By contrast, curricular innovation, alterations to long-held marketing practices, openness to self-reflection regarding out-of-date programs, practices and policies—in short, a willingness to change and adapt—are all key. Finally, vital and successful institutions develop long-term strategic enrollment plans that are tactical, realistic and assessable and for which there is clarity about accountability. Putting these practices in place now can avert catastrophe down the road.

DSC: A reminder of the importance of culture — even within higher education.

On 07/08/2024, in business side of he, change, changing business models, colleges, community colleges, corporate / business world, culture, Daniel S. Christian, future, future of higher education, game-changing environment, higher education, United States, universities, by Daniel Christian

“There are many reasons undergrad enrollment is down, but they all come down to two interrelated trends: jobs and affordability.” + We need to “reposition higher ed for a different future of competitors.” [Selingo]

On 06/29/2024, in adjunct faculty, Adobe, apprenticeships, business side of he, career development, colleges, community colleges, cost of getting a degree, credentialing, culture, curriculum, faculty, future of higher education, game-changing environment, higher education, ideas, innovation, IT in HE, leadership, learning ecosystem, liberal arts, parents/guardians, reinvent, skills, society, sociology, staying relevant, strategy, student-related, surviving, trends, United States, universities, by Daniel Christian

From DSC:
As I can’t embed his posting, I’m copying/pasting Jeff’s posting on LinkedIn:

According to Flighty, I logged more than 2,220 flight miles in the last 5 days traveling to three conferences to give keynotes and spend time with housing officers in Milwaukee, college presidents in Mackinac Island, MI, and enrollment and marketing leaders in Raleigh.

Before I rest, I wanted to post some quick thoughts about what I learned. Thank you to everyone who shared their wisdom these past few days:

We need to think about the “why” and “how” of AI in higher ed. The “why” shouldn’t be just because everyone else is doing it. Rather, the “why” is to reposition higher ed for a different future of competitors. The “how” shouldn’t be to just seek efficiency and cut jobs. Rather we should use AI to learn from its users to create a better experience going forward.
Residence halls are not just infrastructure. They are part and parcel of the student experience and critical to student success. Almost half of students living on campus say it increases their sense of belonging, according to research by the Association of College & University Housing Officers.
How do we extend the “residential experience”? More than half of traditional undergraduates who live on campus now take at least once course online. As students increasingly spend time off campus – or move off campus as early as their second year in college – we need to help continue to make the connections for them that they would in a dorm. Why? 47% of college students believe living in a college residence hall enhanced their ability to resolve conflicts.
Career must be at the core of the student experience for colleges to thrive in the future, says Andy Chan. Yes, some people might see that as too narrow of a view of higher ed or might not want to provide cogs for the wheel of the workforce, but without the job, none of the other benefits of college follow–citizenship, health, engagement.
A “triple threat grad”–someone who has an internship, a semester-long project, and an industry credential (think Salesforce or Adobe in addition to their degree–matters more in the job market than major or institution, says Brandon Busteed.
Every faculty member should think of themselves as an ambassador for the institution. Yes, care about their discipline/department, but that doesn’t survive if the rest of the institution falls down around them.
Presidents need to place bigger bets rather than spend pennies and dimes on a bunch of new strategies. That means to free up resources they need to stop doing things.
Higher ed needs a new business model. Institutions can’t make money just from tuition, and new products like certificates, are pennies on the dollars of degrees.
Boards aren’t ready for the future. They are over-indexed on philanthropy and alumni and not enough on the expertise needed for leading higher ed.

From DSC:
As I can’t embed his posting, I’m copying/pasting Jeff’s posting on LinkedIn:

It’s the stat that still gnaws at me: 62%.

That’s the percentage of high school graduates going right on to college. A decade ago it was around 70%. So for all the bellyaching about the demographic cliff in higher ed, just imagine if today we were close to that 70% number? We’d be talking a few hundred thousand more students in the system.

As I told a gathering of presidents of small colleges and universities last night on Mackinac Island — the first time I had to take [numerous modes of transportation] to get to a conference — being small isn’t distinctive anymore.

There are many reasons undergrad enrollment is down, but they all come down to two interrelated trends: jobs and affordability.

The job has become so central to what students want out of the experience. It’s almost as if colleges now need to guarantee a job.

These institutions will need to rethink the learner relationship with work. Instead of college with work on the side, we might need to move to more of a mindset of work with college on the side by:

Making campus jobs more meaningful. Why can’t we have accounting and finance majors work in the CFO office, liberal arts majors work in IT on platforms such as Salesforce and Workday, which are skills needed in the workplace, etc.?
Apprenticeships are not just for the trades anymore. Integrate work-based learning into the undergrad experience in a much bigger way than internships and even co-ops.
Credentials within the degree. Every graduate should leave college with more than just a BA but also a certified credential in things like data viz, project management, the Adobe suite, Alteryx, etc.
The curriculum needs to be more flexible for students to combine work and learning — not only for the experience but also money for college — so more availability of online courses, hybrid courses, and flexible semesters.

How else can we think about learning and earning?

Daniel Christian: My slides for the Educational Technology Organization of Michigan’s Spring 2024 Retreat

On 06/13/2024, in 21st century, 24x7x365 access, Access to Justice (A2J), adjunct faculty, Adobe, adult learning, Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, bots, business side of he, change, cloud-based computing / apps / other cloud-related, colleges, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, creativity, culture, dangers of the status quo, Daniel S. Christian, data related items, design, digital audio, digital learning, digital photography, digital storytelling, digital video, education technology, emerging technologies, experimentation, faculty, future of higher education, game-changing environment, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, K-12 related, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, liberal arts, library / librarians, lifelong learning, media/film, microlearning, more voice more choice more control, multimedia, Natural Language Processing (NLP), new business models, NVIDIA, online media, online tutoring, Open AI, pace of change, personalized/customized learning, platforms, productivity / tips and tricks, professional development, reinvent, skills, smart/connected TV, society, staying relevant, streams of content, student-related, surviving, teachers, technologies for your home, technology (general), the downsides of how people use tech, tools, training / L&D, United States, universities, user experience (UX), user interface design, vendors, vision/possibilities, web-based collaboration, workplace, by Daniel Christian

From DSC:
Last Thursday, I presented at the Educational Technology Organization of Michigan’s Spring 2024 Retreat. I wanted to pass along my slides to you all, in case they are helpful to you.

Topics/agenda:

Topics & resources re: Artificial Intelligence (AI)
- Top multimodal players
- Resources for learning about AI
- Applications of AI
- My predictions re: AI
The powerful impact of pursuing a vision
A potential, future next-gen learning platform
Share some lessons from my past with pertinent questions for you all now
The significant impact of an organization’s culture
Bonus material: Some people to follow re: learning science and edtech

Slides of the presentation (.PPTX)
Slides of the presentation (.PDF)

Plus several more slides re: this vision.

Shares of two big online education stocks tank more than 10% as students use ChatGPT — from cnbc.com by Michelle Fox; via Robert Gibson on LinkedIn

The rapid rise of artificial intelligence appears to be taking a toll on the shares of online education companies Chegg and Coursera.

Both stocks sank by more than 10% on Tuesday after issuing disappointing guidance in part because of students using AI tools such as ChatGPT from OpenAI.

“Combining AI Literacy with Core Humanities Learning Goals: Practical, Critical, and Playful Approaches”
It was amazing to get to do an in-person keynote at @csunorthridge‘s AI Pedagogy Showcase.
Sharing slides: https://t.co/LDIGAZ3ORO 1/2

— Anna Mills, annamillsoer.bsky.social, she/her (@AnnaRMills) May 3, 2024

Synthetic Video & AI Professors — from drphilippahardman.substack.com by Dr. Philippa Hardman
Are we witnessing the emergence of a new, post-AI model of async online learning?

TLDR: by effectively tailoring the learning experience to the learner’s comprehension levels and preferred learning modes, AI can enhance the overall learning experience, leading to increased “stickiness” and higher rates of performance in assessments.
…
TLDR: AI enables us to scale responsive, personalised “always on” feedback and support in a way that might help to solve one of the most wicked problems of online async learning – isolation and, as a result, disengagement.
…
In the last year we have also seen the rise of an unprecedented number of “always on” AI tutors, built to provide coaching and feedback how and when learners need it.

Perhaps the most well-known example is Khan Academy’s Khanmigo and its GPT sidekick Tutor Me. We’re also seeing similar tools emerge in K12 and Higher Ed where AI is being used to extend the support and feedback provided for students beyond the physical classroom.

Our Guidance on School AI Guidance document has been updated — from stefanbauschard.substack.com by Stefan Bauschard

We’ve updated the free 72-page document we wrote to help schools design their own AI guidance policies.

There are a few key updates.

Inclusion of Oklahoma and significant updates from North Carolina and Washington.
More specifics on implementation — thanks NC and WA!
A bit more on instructional redesign. Thanks to NC for getting this party started!

Creating a Culture Around AI: Thoughts and Decision-Making — from er.educause.edu by Courtney Plotts and Lorna Gonzalez

Given the potential ramifications of artificial intelligence (AI) diffusion on matters of diversity, equity, inclusion, and accessibility, now is the time for higher education institutions to adopt culturally aware, analytical decision-making processes, policies, and practices around AI tools selection and use.

The Digital Transformation Journey: Lessons For Lawyers Embracing AI — from abovethelaw.com by Olga V. Mack
The journey from the days of leather-bound law books to the digital age — and now toward an AI-driven future — offers valuable lessons for embracing change.

No One Will Miss The ‘Good Old Days’
I have yet to meet a lawyer nostalgic for the days of manually updating law reports or sifting through stacks of books for a single precedent. The convenience, speed, and breadth of digital research tools have made the practice of law more efficient and effective. As we move further into the AI era, the enhancements in predictive analytics, document automation, and legal research will make the “good old days” of even the early digital age seem quaint. The efficiencies and capabilities AI brings to the table are likely to become just as indispensable as online databases are today.

The Way We ‘Law’ Will Change For The Better
The ultimate goal of integrating AI into legal practice isn’t just to replace old methods with new ones; it’s to enhance our ability to serve justice, increase access to legal services, and improve the quality of our work. AI promises to automate mundane tasks, predict legal outcomes with greater accuracy, and unearth insights from vast data. These advancements will free us to focus more on the nuanced, human aspects of law — strategy, empathy, and ethical judgment.

AI to Help Double Legal Tech Market Over Five Years, Gartner Says — from news.bloomberglaw.com by Isabel Gottlieb (behind a paywall)

Tech to take up a bigger share of in-house legal spend
Generative AI boom has much longer to run

The legal tech market will expand to $50 billion by 2027, driven by the generative artificial intelligence boom, according to an analysis by market research firm Gartner Inc.

That growth, up from about $23 billion in 2022, will be driven by continued law firm spending on AI legal tech, as well as in-house departments allocating more of their overall budgets to technology, said Chris Audet, chief of research in Gartner’s legal, risk and compliance leaders practice. The market size prediction, released publicly on Thursday, comes from a late-2023 analysis for Gartner clients, and the 2022 market size comes from …

Legal Tech Market To See Huge Lift Off Thanks to GenAI — from digit.fyi by Elizabeth Greenberg

The global legal technology market has grown significantly in recent years and generative AI (GenAI) will accelerate this growth, meaning the market will reach $50 billion in value by 2027, according to Gartner.

“GenAI has huge potential for bringing more automation to the legal space,” said Chris Audet, chief of research in the Gartner for legal, risk & compliance leaders practice.

“Rapid GenAI developments, and the widespread availability of consumer tools such as OpenAI’s ChatGPT and Google’s Bard, will quickly increase the number of established legal technology use cases, in turn creating growing market conditions for an increasing number of legal-focused tools.”

“New technologies can fundamentally change the way legal organizations do business, and GenAI has enormous potential to do this,” an analyst at Gartner said.

Revolutionizing Legal Tech in 48 Hours — from law.stanford.edu by Monica Schreiber
At CodeX Hackathon, SLS Students Help Create Award-Winning AI Tools to Help Veterans and Streamline M&A

Disabled veterans seeking to file claims with the Veterans Administration are faced with multiple hurdles and reams of paperwork. Many vets resort to paying third-party companies thousands of dollars to help them with the process.

What if there were a way to streamline the claims process—to condense burdensome information gathering and data inputting into a linear, simplified set of tasks guided by a chatbot? How long would it take to roll out a tool that could accomplish that?

The answer: about 48 hours—at least for an interdisciplinary team of students from Stanford University’s schools of Law, Business, and Computer Science collaborating feverishly during Codex’s Large Language Model (LLM) Hackathon held recently on campus.

What If Your Law Firm Had A Blank Page For Legal Tech? — from artificiallawyer.com

f law firms had a blank page for legal technology and innovation, what would they do?

While organisations across all sectors are getting to grips with the opportunities and risks posed by genAI, forward-thinking law firm leaders are considering what it means for their businesses – today, tomorrow, and the day after tomorrow.

But some firms remain constrained by yesterday, due to legacy processes, ways of working and mindsets. To create the conditions for change, firms need to adopt a ‘blank page’ approach and review all areas of their businesses by asking: if we were starting afresh, how would we design the organisation to future-proof it to achieve transformative growth with genAI at the core?

From DSC:
This sentence reminds me of the power of culture:

But some firms remain constrained by yesterday, due to legacy processes, ways of working and mindsets.

Fresh Voices on Legal Tech with Sarah Glassmeyer — from legaltalknetwork.com by Dennis Kennedy, Tom Mighell, and Sarah Glassmeyer

What if, instead of tech competence being this scary, overwhelming thing, we showed lawyers how to engage with technology in a more lighthearted, even playful, way? The reality is—tech competency doesn’t have an endpoint, but the process of continuous learning shouldn’t be dull and confusing. Sarah Glassmeyer joins Dennis and Tom to talk about her perspectives on technology education for attorneys, the latest trends in the legal tech world and new AI developments, and growing your knowledge of technology by building on small skills, one at a time.
.

How Legal Technology Can Add Value to an M&A Practice — from lexology.com

Following is a primer on some of the A.I.-driven legal technologies, from contract review and automated due-diligence solutions to deal collaboration and closing-management tools, that can drive productivity and efficiency during the four phases of an M&A transaction, as well as enhance market insight and client service.

Say Goodbye to Antiquated Performance Reviews [Nowicka Mook]

On 03/29/2024, in adult learning, business, career development, communications, corporate / business world, corporate universities / corporate training, culture, ideas, learning, learning ecosystem, Learning Experience Design, lifelong learning, skills, training / L&D, workplace, by Daniel Christian

Say Goodbye to Antiquated Performance Reviews — from td.org by Magdalena Nowicka Mook

Excerpt (emphasis DSC):

Most leaders understand the value of investing in an onboarding process for orientation, productivity, and retention, but few associate onboarding with strong performance over the employee’s full tenure with the organization. By contrast, everboarding is a newer approach that prioritizes ongoing learning and development rather than only an initial commitment. Insights from Deloitte indicate organizations that establish an ongoing learning culture are 52 percent more productive with engagement and achieve retention rates 30–50 percent higher than those that don’t.

When implemented effectively, everboarding embraces proven elements of a coaching culture that establish an ongoing commitment to skill development, deepens understanding of the organization, and supports real-time feedback to prevent stagnancy in high-potential employees brought in through strong hiring practices.

“Lifelong Learning Models for a Changing Higher Ed Marketplace” + “The New Academic Arms Race”

On 03/29/2024, in business side of he, Canada, career development, change, changing business models, colleges, community colleges, cost of getting a degree, credentialing, culture, dangers of the status quo, Daniel S. Christian, Design Thinking, education technology, emerging technologies, experimentation, faculty, future of higher education, game-changing environment, higher education, ideas, innovation, instructional design, IT in HE, leadership, learning ecosystem, liberal arts, lifelong learning, marketplaces, parents/guardians, reinvent, skills, society, staying relevant, strategy, student-related, surviving, teaching & learning, technology (general), United States, universities, vision/possibilities, workplace, by Daniel Christian

The New Academic Arms Race | Competition over amenities is over. The next battleground is technology. — from chronicle.com by Jeffrey J. Selingo

Now, after the pandemic, with the value of the bachelor’s degree foremost in the minds of students and families, a new academic arms race is emerging. This one is centered around academic innovation. The winners will be those institutions that in the decade ahead better apply technology in teaching and learning and develop different approaches to credentialing.

Sure, technology is often seen as plumbing on campuses — as long as it works, we don’t worry about it. And rarely do prospective students on a tour ever ask about academic innovations like extended reality or microcredentials. Campus tours prefer to show off the bells and whistles of residential life within dorms and dining halls.

That’s too bad.

The problem is not a lack of learners, but rather a lack of alignment in what colleges offer to a generation of learners surrounded by Amazon, Netflix, and Instagram, where they can stream entertainment and music anytime, anywhere.

From DSC:
When I worked for Calvin (then College, now University) from 2007-2017, that’s exactly how technologies and the entire IT Department were viewed — as infrastructure providers. We were not viewed as being able to enhance the core business/offerings of the institution. We weren’t relevant in that area. In fact, the IT Department was shoved down in the basement of the library. Our Teaching & Learning Digital Studio was sidelined in a part of the library where few students went to. The Digitial Studio’s marketing efforts didn’t help much, as faculty members didn’t offer assignments that called for multimedia-based deliverables. It was a very tough and steep hill to climb.

Also the Presidents and Provosts over the last couple of decades (not currently though) didn’t think much of online-based learning, and the top administrators dissed the Internet’s ability to provide 24/7 worldwide conversations and learning. They missed the biggest thing to come along in education in 500 years (since the invention of the printing press). Our Teaching & Learning Group provided leadership by starting a Calvin Online pilot. We had 13-14 courses built and inquiries from Christian-based high schools were coming in for dual enrollment scenarios, but when it came time for the College to make a decision, it never happened. The topic/vote never made it to the floor of the Faculty Senate. The faculty and administration missed an enormous opportunity.

When Calvin College became Calvin University in 2019, they were forced to offer online-based classes. Had they supported our T&L Group’s efforts back in the early to mid-2010’s, they would have dove-tailed very nicely into offering more courses to working adults. They would have built up the internal expertise to offer these courses/programs. But the culture of the college put a stop to online-based learning at that time. They now regret that decision I’m sure (as they’ve had to outsource many things and they now offer numerous online-based courses and even entire programs — at a high cost most likely).

My how times have changed.

For another item re: higher education at the 30,000-foot level, see:

Lifelong Learning Models for a Changing Higher Ed Marketplace — from changinghighered.com by Dr. Drumm McNaughton and Amrit Ahluwalia
Exploring the transformation of higher education into lifelong learning hubs for workforce development, with innovative models and continuing education’s role.

Higher education is undergoing transformational change to redefine its role as a facilitator of lifelong learning and workforce development. In this 200th episode of Changing Higher Ed, host Dr. Drumm McNaughton and guest Amrit Ahluwalia, incoming Executive Director for Continuing Studies at Western University, explore innovative models positioning universities as sustainable hubs for socioeconomic mobility.

The Consumer-Driven Educational Landscape
Over 60% of today’s jobs will be redefined by 2025, driving demand for continuous upskilling and reskilling to meet evolving workforce needs. However, higher education’s traditional model of imparting specific knowledge through multi-year degrees is hugely misaligned with this reality.

Soaring education costs have fueled a consumer mindset shift, with learners demanding a clear return on investment directly aligned with their career goals. The expectation is to see immediate skills application and professional impact from their educational investments, not just long-term outcomes years after completion.

This week in 5 numbers: Another faith-based college plans to close — from by Natalie Schwartz
We’re rounding up some of our top recent stories, from Notre Dame College’s planned closure to Valparaiso’s potential academic cuts.

BY THE NUMBERS

1,444
The number of students who were enrolled at Notre Dame College in fall 2022, down 37% from 2014. The Roman Catholic college recently said it would close after the spring term, citing declining enrollment, along with rising costs and significant debt.
28
The number of academic programs that Valparaiso University may eliminate. Eric Johnson, the Indiana institution’s provost, said it offers too many majors, minors and graduate degrees in relation to its enrollment.
…

A couple of other items re: higher education that caught my eye were:

Universities Expect to Use More Tech in Future Classrooms—but Don’t Know How — from insidehighered.com by Lauren Coffey

University administrators see the need to implement education technology in their classrooms but are at a loss regarding how to do so, according to a new report.

The College Innovation Network released its first CIN Administrator EdTech survey today, which revealed that more than half (53 percent) of the 214 administrators surveyed do not feel extremely confident in choosing effective ed-tech products for their institutions.

“While administrators are excited about offering new ed-tech tools, they are lacking knowledge and data to help them make informed decisions that benefit students and faculty,” Omid Fotuhi, director of learning and innovation at WGU Labs, which funds the network, said in a statement.

From DSC:
I always appreciated our cross-disciplinary team at Calvin (then College). As we looked at enhancing our learning spaces, we had input from the Teaching & Learning Group, IT, A/V, the academic side of the house, and facilities. It was definitely a team-based approach. (As I think about it, it would have been helpful to have more channels for student feedback as well.)

Per Jeff Selingo:

Optionality. In my keynote, I pointed out that the academic calendar and credit hour in higher ed are like “shelf space” on the old television schedule that has been upended by streaming. In much the same way, we need similar optionality to meet the challenges of higher ed right now: in how students access learning (in-person, hybrid, online) to credentials (certificates, degrees) to how those experiences stack together for lifelong learning.

Culture in institutions. The common thread throughout the conference was how the culture of institutions (both universities and governments) need to change so our structures and practices can evolve. Too many people in higher ed right now are employing a scarcity mindset and seeing every change as a zero-sum game. If you’re not happy about the present, as many attendees suggested you’re not going to be excited about the future.

How to Co-Design Curriculum: Fostering Inclusivity through Shared Family Narratives — from gettingsmart.com by Jimmy McCue

Key Points

Discover a learner-centric curriculum at Embark Education, where learners recently co-designed a transformative project centered around family narratives and recipes.
Explore the intersection of culinary traditions, empathy, and critical analysis as learners delve into the complexities of cultural revitalization, shifting demographics, and systemic inequities in their communities.
Engage with a hands-on approach to competency-based education, culminating in the creation of a culturally rich product in collaboration with local community partners, fostering a deep sense of pride and ownership among learners and their respective communities, alike.

From DSC:
I especially like the learner-centered approach, along with the collaboration with local community partners here. As described in Getting Smart’s Smart Update:

Microschool Spotlight: Embark Education

Getting Smart admires Embark Education’s innovative approach for reimagining the middle school experience, recognizing the pivotal nature of adolescence. With a commitment to providing personalized and relevant learning experiences, Embark supports learners in courageously exploring, engaging, and discovering their sense of self, contributing to the broader mission of revolutionizing education.

“We are anchored in the unwavering belief that by simply trusting learners, both youth and adults, we create the conditions for them to curiously and confidently unlock their potential – and that their potential is limitless.” – Brian Hyosaka, Head of School

AI University for UK? [Clark]

On 01/05/2024, in 21st century, 24x7x365 access, apprenticeships, Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, assessment, change, changing business models, competency-based learning/education, content development, aggregation, repositories, credentialing, culture, curriculum, Design Thinking, digital learning, education technology, emerging technologies, experimentation, future, future of higher education, higher education, ideas, innovation, instructional design, intelligent systems, intelligent tutoring, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, lifelong learning, multimedia, online learning, open courseware and systems, personalized/customized learning, strategy, student-related, teachers, teaching & learning, teaching online, tools, UK, United States, universities, vision/possibilities, by Daniel Christian

AI University for UK? — from donaldclarkplanb.blogspot.com by Donald Clark

Tertiary Education in the UK needs a fresh idea. What we need is an initiative on the same scale as The Open University, kicked off over 50 years ago.
…
It is clear that an educational vision is needed and I think the best starting point is that outlined and executed by Paul LeBlanc at SNHU. It is substantial, well articulated and has worked in what has become the largest University in the US.

It would be based on the competence model, with a focus on skills shortages. Here’s a starter with 25 ideas, a manifesto of sorts, based on lessons learnt from other successful models:

Non-traditional students in terms of age and background
Quick and easy application process
Personalised learning using AI
Multimodal from the start
Full range of summarisation, create self-assessment, dialogue tools
Focus on generative learning using AI
…and Donald lists many more (ending at #25)

The sources of my hope for Americans having far greater access to justice in the future [Christian]

On 12/12/2023, in 21st century, 24x7x365 access, Access to Justice (A2J), Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, bots, change, changing business models, communities of practice, computer science, corporate / business world, culture, Daniel S. Christian, experimentation, faith, future, game-changing environment, generational differences, ideas, innovation, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, platforms, productivity / tips and tricks, reinvent, society, technology (general), tools, United States, vendors, Virtual courts and law firms, vision/possibilities, by Daniel Christian

From DSC:
As you can see from the above items, Mr. David Goodrich, a great human being and a fellow Instructional Designer, had a great comment and question regarding the source of my hope that AI — and other forms of legaltech — could significantly provide more access to justice here in America. Our civil justice system has some serious problems — involving such areas as housing, employment, healthcare, education, families, and more.

I’d like to respond to that question here.

First of all, I completely get what David is saying. I, too, have serious doubts that our horrible access to justice (#A2J) situation will get better. Why? Because:

Many people working within the legal field like it this way, as they are all but assured victory in most of the civil lawsuits out there.
The Bar Associations of most of the states do not support changes that would threaten their incomes/livelihoods. This is especially true in California and Florida.
The legal field in general is not composed, for the most part, of highly innovative people who make things happen for the benefit of others. For example, the American Bar Association is 20+ years behind in terms of providing the level of online-based learning opportunities that they should be offering. They very tightly control how legal education is delivered in the U.S.

Here are several areas that provide me with hope for our future

There are innovative individuals out there fighting for change.
And though some of these individuals don’t reside in the United States, their work still impacts many here in America. For examples, see:

Cat Moon
Natalie Anne Knowlton
Justice Bridget McCormack
Dan Linna Jr.
James Sandman
Colin Levy
Richard Susskind
Jordan Furlong
Bob Ambrogi
Josh Kubicki
Richard Tromans at Artificial Lawyer
Dennis Kennedy and Tom Mighell
…and many others

There are innovative new companies, firms, and other types of organizations out there fighting for change. For examples:

IAALS, the Institute for the Advancement of the American Legal System at the University of Denver
Legal Aid of North Carolina
Innovation for Justice (i4J): i4J designs, builds, and tests disruptive solutions to the justice gap
University of Pennsylvania’s Future of the Profession Initiative at the Penn Carey Law School
A2J Tech
The AAAi Lab: A web center supporting American Arbitration Association® (AAA) users, arbitrators, in-house counsel and law firms with policy guidance, educational webinars and tools for embracing generative AI in alternative dispute resolution.
Ironcrow AI’s LLM Sandbox: Setting an Industry Standard (patent law)
Wolters Kluwer (who recently announced a Generative AI Summarization Feature for Court Rulings)
Law School AI
Rasa
Legal Hackers
Frontline Justice
Legal Services Corp.
…and many others

There are innovative new tools and technologies out there such as:

Artificial Intelligence (AI) and Machine Learning (ML)
- AI and machine learning remain pivotal in legaltech, especially for in-house lawyers who deal with vast quantities of contracts and complex legal matters. In 2024, these technologies will be integral for legal research, contract review, and the drafting of legal documents. Statistics from the Tech & the Law 2023 Report state more than three in five corporate legal departments (61%) have adopted generative AI in some capacity, with 7% actively using generative AI in their day-to-day work. With constant improvements to LLM (Large Language Models) by the big players, i.e. OpenAI, Google, and Microsoft (via OpenAI), 2024 will see more opportunities open and efficiencies gained for legal teams. (Source)
- From drafting contracts to answering legal questions and summarising legal issues, AI is revolutionising the legal profession and although viewed with a sceptical eye by some law firms, is generally perceived to be capable of bringing huge benefits. (Source)
- Legal bots like Harvey will assist lawyers with discovery.
Technology-assisted review (TAR) in e-discovery
Due to COVID 19, there were virtual courtrooms set up and just like with virtual/online-based learning within higher education, many judges, litigants, lawyers, and staff appreciated the time savings and productivity gains. Along these lines, see Richard Susskind’s work. [Richard] predicts a world of online courts, AI-based global legal businesses, disruptive legal technologies, liberalized markets, commoditization, alternative sourcing, simulated practice on the metaverse, and many new legal jobs. (Source)

There are innovative states out there fighting for change. For examples:

Utah in 2020 launched a pilot program that suspended ethics rules to allow for non-lawyer ownership of legal services providers and let non-lawyers apply for a waiver to offer certain legal services. (Source)
Arizona in 2021 changed its regulatory rules to allow for non-lawyer ownership. (Source)
Alaska with their Alaska Legal Services Corporation
…and others

And the last one — but certainly not the least one — is where my faith comes into play. I believe that the Triune God exists — The Father, The Son, and The Holy Spirit — and that the LORD is very active in our lives and throughout the globe. And one of the things the LORD values highly is JUSTICE. For examples:

“This is what the Lord Almighty said: ‘Administer true justice; show mercy and compassion to one another.Do not oppress the widow or the fatherless, the foreigner or the poor. Do not plot evil against each other.’ Zechariah 7:9-10
Many seek an audience with a ruler, but it is from the Lord that one gets justice. Proverbs 29:26 NIV
These are the things you are to do: Speak the truth to each other, and render true and sound judgment in your courts; Zechariah 8:16 NIV
…and many others as can be seen below

The LORD values JUSTICE greatly!

So I believe that the LORD will actively help us provide greater access to justice in America.

Well…there you have it David. Thanks for your question/comment! I appreciate it!

From DSC:
The following item from The Washington Post made me ask, “Do we give students any/enough training on email etiquette? On effective ways to use LinkedIn, Twitter/X, messaging, other?”

You’re emailing wrong at work. Follow this etiquette guide. — from washingtonpost.com by Danielle Abril
Get the most out of your work email and avoid being a jerk with these etiquette tips for the modern workplace

Most situations depend on the workplace culture. Still, there are some basic rules. Three email and business experts gave us tips for good email etiquette so you can avoid being the jerk at work.

Consider not sending an email
Keep it short and clear
Make it easy to read
Don’t blow up the inbox
…and more

From DSC:
I would add to use bolding, color, italics, etc. to highlight and help structure the email’s key points and sections.

Innovative growers: A view from the top [Banholzer, Doherty, Morris, & Schwaitzberg]

On 11/10/2023, in business, colleges, community colleges, corporate / business world, culture, higher education, innovation, United States, universities, vendors, vision/possibilities, by Daniel Christian

Innovative growers: A view from the top — from mckinsey.com by Matt Banholzer, Rebecca Doherty, Alex Morris, and Scott Schwaitzberg
McKinsey research shows that a focus on aspiration, activation, and execution can help companies out-innovate and outgrow peers.

To find out, we identified and analyzed about 650 of the largest public companies that achieved profitable growth relative to their industry between 2016 and 2021 while also excelling in the essential capabilities associated with innovation.3 Some of these companies outgrew their peers, others were more innovative than competitors, but 53 companies managed to do both. The 50-plus “innovative growers,” as we call them, are a diverse group, spread across four continents and ten industries. They include renowned brands with a trillion-dollar market capitalization as well as smaller companies that are just starting to make a name for themselves, some as young as three years old (see sidebar, “Where do innovative growers come from?”).

For all their diversity, these companies consistently excel in both growth and innovation—and they share a number of best practices that other companies can learn from.

Do innovative growers perform better than others?

In a word, yes.

From DSC:
I’m adding higher ed to the categories of this posting, as we need to establish more CULTURES of innovation out there. But this is not easy to do, as those of us who have tried to swim upstream know.

Also see:

The eight essentials of innovation — from mckinsey.com by

Learning Ecosystems

DSC: A reminder of the importance of culture — even within higher education.

“No One Will Miss The ‘Good Old Days'” [Mack] + numerous other legaltech-related items

Say Goodbye to Antiquated Performance Reviews [Nowicka Mook]

This week in 5 numbers: Another faith-based college plans to close [Schwartz]

The sources of my hope for Americans having far greater access to justice in the future [Christian]

Innovative growers: A view from the top [Banholzer, Doherty, Morris, & Schwaitzberg]

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