2025: The Year the Frontier Firm Is Born — from Microsoft

We are entering a new reality—one in which AI can reason and solve problems in remarkable ways. This intelligence on tap will rewrite the rules of business and transform knowledge work as we know it. Organizations today must navigate the challenge of preparing for an AI-enhanced future, where AI agents will gain increasing levels of capability over time that humans will need to harness as they redesign their business. Human ambition, creativity, and ingenuity will continue to create new economic value and opportunity as we redefine work and workflows.

As a result, a new organizational blueprint is emerging, one that blends machine intelligence with human judgment, building systems that are AI-operated but human-led. Like the Industrial Revolution and the internet era, this transformation will take decades to reach its full promise and involve broad technological, societal, and economic change.

To help leaders understand how knowledge work will evolve, Microsoft analyzed survey data from 31,000 workers across 31 countries, LinkedIn labor market trends, and trillions of Microsoft 365 productivity signals. We also spoke with AI-native startups, academics, economists, scientists, and thought leaders to explore what work could become. The data and insights point to the emergence of an entirely new organization, a Frontier Firm that looks markedly different from those we know today. Structured around on-demand intelligence and powered by “hybrid” teams of humans + agents, these companies scale rapidly, operate with agility, and generate value faster.

Frontier Firms are already taking shape, and within the next 2–5 years we expect that every organization will be on their journey to becoming one. 82% of leaders say this is a pivotal year to rethink key aspects of strategy and operations, and 81% say they expect agents to be moderately or extensively integrated into their company’s AI strategy in the next 12–18 months. Adoption is accelerating: 24% of leaders say their companies have already deployed AI organization-wide, while just 12% remain in pilot mode.

The time to act is now. The question for every leader and employee is: how will you adapt?


On a somewhat related note, also see:

Exclusive: Anthropic warns fully AI employees are a year away — from axios.com by Sam Sabin

Anthropic expects AI-powered virtual employees to begin roaming corporate networks in the next year, the company’s top security leader told Axios in an interview this week.

Why it matters: Managing those AI identities will require companies to reassess their cybersecurity strategies or risk exposing their networks to major security breaches.

The big picture: Virtual employees could be the next AI innovation hotbed, Jason Clinton, the company’s chief information security officer, told Axios.

 

Another ‘shock’ is coming for American jobs — from washingtonpost.com by Heather Long. DSC: This is a gifted article
Millions of workers will need to shift careers. Our country is unprepared.

The United States is on the cusp of a massive economic shift due to AI, and it’s likely to cause greater change than anything President Donald Trump does in his second term. Much good can come from AI, but the country is unprepared to grapple with the need for millions — or perhaps tens of millions — of workers to shift jobs and entire careers.

“There’s a massive risk that entry-level, white-collar work could get automated. What does that do to career ladders?” asked Molly Kinder, a fellow at the Brookings Institution. Her research has found the jobs of marketing analysts are five times as likely to be replaced as those of marketing managers, and sales representative jobs are three times as likely to be replaced as those of sales managers.

Young people working in these jobs will need to be retrained, but it will be hard for them to invest in new career paths. Consider that many college graduates already carry a lot of debt (an average of about $30,000 for those who took student loans).What’s more, the U.S. unemployment insurance system covers only about 57 percent of unemployed workers and replaces only a modest amount of someone’s pay.

From DSC:
This is another reason why I think this vision here is at least a part of our future. We need shorter, less expensive credentials.

  • People don’t have the time to get degrees that take 2+ years to complete (after they have already gone through college once).
  • They don’t want to come out with more debt on their backs.
  • With inflation going back up, they won’t have as much money anyway.
  • Also, they may already have enough debt on their backs.
 

From DSC:
After seeing Sam’s posting below, I can’t help but wonder:

  • How might the memory of an AI over time impact the ability to offer much more personalized learning?
  • How will that kind of memory positively impact a person’s learning-related profile?
  • Which learning-related agents get called upon?
  • Which learning-related preferences does a person have while learning about something new?
  • Which methods have worked best in the past for that individual? Which methods didn’t work so well with him or her?



 

Do I Need a Degree in Instructional Design? It Depends. — from teamedforlearning.com

It’s a common question for those considering a career in instructional design: Do I need a degree to land a job? The answer? It depends.

Hiring managers aren’t just looking for a degree—they want proof that you have the knowledge, skills, and abilities to succeed. In fact, most employers focus on 3 key factors when assessing candidates. You typically need at least 2 of these to be considered:

  1. A Credential – A degree or certification in instructional design, learning experience design, or a related field.
  2. Relevant Work Experience – Hands-on experience designing and developing learning solutions.
  3. Proof of Abilities – A strong portfolio showcasing eLearning modules, course designs, or learning strategies.

The good news? You don’t have to spend years earning a degree to break into the field. If you’re resourceful, you can fast-track your way in through volunteer projects, contract work, and portfolio building.

Whether you’re a recent graduate, a career changer, or a working professional looking for your next opportunity, focusing on these key factors can help you stand out and get hired.

 

Reflections on “Are You Ready for the AI University? Everything is about to change.” [Latham]

.
Are You Ready for the AI University? Everything is about to change. — from chronicle.com by Scott Latham

Over the course of the next 10 years, AI-powered institutions will rise in the rankings. US News & World Report will factor a college’s AI capabilities into its calculations. Accrediting agencies will assess the degree of AI integration into pedagogy, research, and student life. Corporations will want to partner with universities that have demonstrated AI prowess. In short, we will see the emergence of the AI haves and have-nots.

What’s happening in higher education today has a name: creative destruction. The economist Joseph Schumpeter coined the term in 1942 to describe how innovation can transform industries. That typically happens when an industry has both a dysfunctional cost structure and a declining value proposition. Both are true of higher education.

Out of the gate, professors will work with technologists to get AI up to speed on specific disciplines and pedagogy. For example, AI could be “fed” course material on Greek history or finance and then, guided by human professors as they sort through the material, help AI understand the structure of the discipline, and then develop lectures, videos, supporting documentation, and assessments.

In the near future, if a student misses class, they will be able watch a recording that an AI bot captured. Or the AI bot will find a similar lecture from another professor at another accredited university. If you need tutoring, an AI bot will be ready to help any time, day or night. Similarly, if you are going on a trip and wish to take an exam on the plane, a student will be able to log on and complete the AI-designed and administered exam. Students will no longer be bound by a rigid class schedule. Instead, they will set the schedule that works for them.

Early and mid-career professors who hope to survive will need to adapt and learn how to work with AI. They will need to immerse themselves in research on AI and pedagogy and understand its effect on the classroom. 

From DSC:
I had a very difficult time deciding which excerpts to include. There were so many more excerpts for us to think about with this solid article. While I don’t agree with several things in it, EVERY professor, president, dean, and administrator working within higher education today needs to read this article and seriously consider what Scott Latham is saying.

Change is already here, but according to Scott, we haven’t seen anything yet. I agree with him and, as a futurist, one has to consider the potential scenarios that Scott lays out for AI’s creative destruction of what higher education may look like. Scott asserts that some significant and upcoming impacts will be experienced by faculty members, doctoral students, and graduate/teaching assistants (and Teaching & Learning Centers and IT Departments, I would add). But he doesn’t stop there. He brings in presidents, deans, and other members of the leadership teams out there.

There are a few places where Scott and I differ.

  • The foremost one is the importance of the human element — i.e., the human faculty member and students’ learning preferences. I think many (most?) students and lifelong learners will want to learn from a human being. IBM abandoned their 5-year, $100M ed push last year and one of the key conclusions was that people want to learn from — and with — other people:

To be sure, AI can do sophisticated things such as generating quizzes from a class reading and editing student writing. But the idea that a machine or a chatbot can actually teach as a human can, he said, represents “a profound misunderstanding of what AI is actually capable of.” 

Nitta, who still holds deep respect for the Watson lab, admits, “We missed something important. At the heart of education, at the heart of any learning, is engagement. And that’s kind of the Holy Grail.”

— Satya Nitta, a longtime computer researcher at
IBM’s Watson
Research Center in Yorktown Heights, NY
.

By the way, it isn’t easy for me to write this. As I wanted AI and other related technologies to be able to do just what IBM was hoping that it would be able to do.

  • Also, I would use the term learning preferences where Scott uses the term learning styles.

Scott also mentions:

“In addition, faculty members will need to become technologists as much as scholars. They will need to train AI in how to help them build lectures, assessments, and fine-tune their classroom materials. Further training will be needed when AI first delivers a course.”

It has been my experience from working with faculty members for over 20 years that not all faculty members want to become technologists. They may not have the time, interest, and/or aptitude to become one (and vice versa for technologists who likely won’t become faculty members).

That all said, Scott relays many things that I have reflected upon and relayed for years now via this Learning Ecosystems blog and also via The Learning from the Living [AI-Based Class] Room vision — the use of AI to offer personalized and job-relevant learning, the rising costs of higher education, the development of new learning-related offerings and credentials at far less expensive prices, the need to provide new business models and emerging technologies that are devoted more to lifelong learning, plus several other things.

So this article is definitely worth your time to read, especially if you are working in higher education or are considering a career therein!


Addendum later on 4/10/25:

U-M’s Ross School of Business, Google Public Sector launch virtual teaching assistant pilot program — from news.umich.edu by Jeff Karoub; via Paul Fain

Google Public Sector and the University of Michigan’s Ross School of Business have launched an advanced Virtual Teaching Assistant pilot program aimed at improving personalized learning and enlightening educators on artificial intelligence in the classroom.

The AI technology, aided by Google’s Gemini chatbot, provides students with all-hours access to support and self-directed learning. The Virtual TA represents the next generation of educational chatbots, serving as a sophisticated AI learning assistant that instructors can use to modify their specific lessons and teaching styles.

The Virtual TA facilitates self-paced learning for students, provides on-demand explanations of complex course concepts, guides them through problem-solving, and acts as a practice partner. It’s designed to foster critical thinking by never giving away answers, ensuring students actively work toward solutions.

 

It’s the end of work as we knew it
and I feel…

powerless to fight the technology that we pioneered
nostalgic for a world that moved on without us
after decades of paying our dues
for a payday that never came
…so yeah
not exactly fine.


The Gen X Career Meltdown — from nytimes.com by Steeven Kurutz (DSC: This is a gifted article for you)
Just when they should be at their peak, experienced workers in creative fields find that their skills are all but obsolete.

If you entered media or image-making in the ’90s — magazine publishing, newspaper journalism, photography, graphic design, advertising, music, film, TV — there’s a good chance that you are now doing something else for work. That’s because those industries have shrunk or transformed themselves radically, shutting out those whose skills were once in high demand.

“I am having conversations every day with people whose careers are sort of over,” said Chris Wilcha, a 53-year-old film and TV director in Los Angeles.

Talk with people in their late 40s and 50s who once imagined they would be able to achieve great heights — or at least a solid career while flexing their creative muscles — and you are likely to hear about the photographer whose work dried up, the designer who can’t get hired or the magazine journalist who isn’t doing much of anything.

In the wake of the influencers comes another threat, artificial intelligence, which seems likely to replace many of the remaining Gen X copywriters, photographers and designers. By 2030, ad agencies in the United States will lose 32,000 jobs, or 7.5 percent of the industry’s work force, to the technology, according to the research firm Forrester.


From DSC:
This article reminds me of how tough it is to navigate change in our lives. For me, it was often due to the fact that I was working with technologies. Being a technologist can be difficult, especially as one gets older and faces age discrimination in a variety of industries. You need to pick the right technologies and the directions that will last (for me it was email, videoconferencing, the Internet, online-based education/training, discovering/implementing instructional technologies, and becoming a futurist).

For you younger folks out there — especially students within K-16 — aim to develop a perspective and a skillset that is all about adapting to change. You will likely need to reinvent yourself and/or pick up new skills over your working years. You are most assuredly required to be a lifelong learner now. That’s why I have been pushing for school systems to be more concerned with providing more choice and control to students — so that students actually like school and enjoy learning about new things.


 

 

AI in Education Survey: What UK and US Educators Think in 2025 — from twinkl.com
As artificial intelligence (AI) continues to shape the world around us, Twinkl conducted a large-scale survey between January 15th and January 22nd to explore its impact on the education sector, as well as the work lives of teachers across the UK and the USA.

Teachers’ use of AI for work continues to rise
Twinkl’s survey asked teachers whether they were currently using AI for work purposes. Comparing these findings to similar surveys over recent years shows the use of AI tools by teachers has seen a significant increase across both the UK and USA.

  • According to two UK surveys by the National Literacy Trust – 30% of teachers used generative AI in 2023 and nearly half (47.7%) in 2024. Twinkl’s survey indicates that AI adoption continues to rise rapidly, with 60% of UK educators currently integrating it into their work lives in 2025.
  • Similarly, with 62% of US teachers currently using AI for work, uptake appears to have risen greatly in the past 12 months, with just 25% saying they were leveraging the new technology in the 2023-24 school year according to a RAND report.
  • Teachers are using AI more for work than in their personal lives: In the UK, personal usage drops to 43% (from 60% at school).  In the US, 52% are using AI for non-work purposes (versus 62% in education settings).

    60% of UK teachers and 62% of US teachers use AI in their work life in 2025.

 

What trauma-informed practice is not — from timeshighereducation.com by Kate Cantrell, India Bryce, and Jessica Gildersleeve from The University of Southern Queensland
Before trauma-informed care can be the norm across all areas of the university, academic and professional staff need to understand what it is. Here, three academics debunk myths and demystify best practice

Recently, we conducted focus groups at our university to better ascertain how academics, administrators and student support staff perceive the purpose and value of trauma-informed practice, and how they perceive their capacity to contribute to organisational change.

We discovered that while most staff were united on the importance of trauma-informed care, several myths persist about what trauma-informed practice is (and is not). Some academic staff, for example, conflated teaching about trauma with trauma-informed teaching, confused trigger warnings with trigger points and, perhaps most alarmingly – given the prevalence of trauma exposure and risk among university students – misjudged trauma-informed practice as “the business of psychologists” rather than educators.

 




Students and folks looking for work may want to check out:

Also relevant/see:


 

Cultivating Speaking and Listening Skills in the Primary Grades — from edutopia.org by Rachel Scheer
Early elementary teachers can use these strategies to help students improve their oral communication skills.

The good news? There are many engaging and effective strategies to develop these interpersonal skills, and most are easy to incorporate into daily classroom routines. I use the strategies below to directly teach, model, and practice these essential communication skills at a developmentally appropriate level: turn-taking, small group speaking and listening, whole group speaking and listening, and accountable talk.

From DSC:
I love the parts about practicing how to LISTEN. We need more of that in our communications with one another…as well as when we are praying to God.


Teaching Students About Corporate Influences in a Curriculum — from edutopia.org by Elaine Alvey
By uncovering any hidden interests in a curriculum, teachers can open important discussions about media literacy with students.

These instances underscore the need for educators to be vigilant in vetting materials, recognizing that even seemingly reputable sources can harbor hidden agendas, necessitating a robust approach to media and information literacy both for ourselves and for students.

How to Spot Corporate Influences in Your Curriculum
So, how do we, as educators, navigate this minefield? Media literacy strategies offer important tools to equip ourselves and our students to analyze information landscapes intentionally, including the curricular resources we evaluate for use in our classrooms.
.

From DSC:
I would encourage you to take a look at the work my sister Sue Ellen Christian has been doing re: media literacy, news literacy, and more. She created the Wonder Media website to discuss those topics. Plus she collaborated with several other people and organizations to develop a large, professionally-done exhibit re: these important topics.
.


Boosting Engagement in World Language Classes With Games — from edutopia.org by Rachelle Dené Poth
Middle school teachers can use a variety of tech and no-tech games to help students build skills in the target language.

As a world language educator, I’ve always sought innovative ways to engage my students through meaningful learning experiences as they build their language skills. One way we do this is through gameplay. The benefits of games go far beyond simply learning and increased retention of vocabulary or grammar. Games can also foster collaboration, critical thinking, creativity, and problem-solving skills, making learning fun for students.


How Administrators Can Respond—Instead of React—in Tough Situations — from edutopia.org by Jessica Cabeen
These strategies can help school leaders stay self-regulated in the middle of frustrating and stressful moments.

Conversations That Might Be Better Left for Later
Not every conversation needs to happen in the heat of the moment. Some of the most productive conversations happen after we’ve given ourselves time to regulate. Here are a few categories of conversations that might benefit from a pause:

  • Difficult feedback conversations. If emotions are running high, it might be best to wait until you can approach the discussion with clarity and empathy. A rushed or reactive conversation can shut down dialogue rather than encourage growth.
  • Conflict resolution. When two parties are upset, stepping in immediately to mediate can sometimes escalate tensions. A brief pause allows for perspective-taking and a calmer, solution-oriented approach.
  • Big-picture decisions. When stress is high, it’s easy to make decisions based on immediate pressures rather than long-term goals. Giving yourself space to step back ensures that decisions align with your leadership vision.
  • Personal or emotional responses. If you feel personally triggered by a comment, criticism, or situation, take time to process before responding. Self-awareness in these moments can prevent regretful words or actions.

So the next time frustration creeps in, take a breath. Pause before you speak, type, or react. Because more often than not, the best response isn’t the fastest one—it’s the one that comes from a place of clarity, patience, and purpose.

 

Essential AI tools for better work — from wondertools.substack.com by Jeremy Caplan
My favorite tactics for making the most of AI — a podcast conversation

AI tools I consistently rely on (areas covered mentioned below)

  • Research and analysis
  • Communication efficiency
  • Multimedia creation

AI tactics that work surprisingly well 

1. Reverse interviews
Instead of just querying AI, have it interview you. Get the AI to interview you, rather than interviewing it. Give it a little context and what you’re focusing on and what you’re interested in, and then you ask it to interview you to elicit your own insights.”

This approach helps extract knowledge from yourself, not just from the AI. Sometimes we need that guide to pull ideas out of ourselves.


OpenAI’s Deep Research Agent Is Coming for White-Collar Work — from wired.com by Will Knight
The research-focused agent shows how a new generation of more capable AI models could automate some office tasks.

Isla Fulford, a researcher at OpenAI, had a hunch that Deep Research would be a hit even before it was released.

Fulford had helped build the artificial intelligence agent, which autonomously explores the web, deciding for itself what links to click, what to read, and what to collate into an in-depth report. OpenAI first made Deep Research available internally; whenever it went down, Fulford says, she was inundated with queries from colleagues eager to have it back. “The number of people who were DMing me made us pretty excited,” says Fulford.

Since going live to the public on February 2, Deep Research has proven to be a hit with many users outside the company too.


Nvidia to open quantum computing research center in Boston — from seekingalpha.com by Ravikash Bakolia

Nvidia (NASDAQ:NVDA) will open a quantum computing research lab in Boston which is expected to start operations later this year.

The Nvidia Accelerated Quantum Research Center, or NVAQC, will integrate leading quantum hardware with AI supercomputers, enabling what is known as accelerated quantum supercomputing, said the company in a March 18 press release.

Nvidia’s CEO Jensen Huang also made this announcement on Thursday at the company’s first-ever Quantum Day at its annual GTC event.


French quantum computer firm Pasqal links up with NVIDIA — from reuters.com

PARIS, March 21 (Reuters) – Pasqal, a fast-growing French quantum computer start-up company, announced on Friday a partnership with chip giant Nvidia (NVDA.O), opens new tab whereby Pasqal’s customers would gain access to more tools to develop quantum applications.

Pasqal said it would connect its quantum computing units and cloud platform onto NVIDIA’s open-source platform called CUDA-Q.


Introducing next-generation audio models in the API — from openai.com
A new suite of audio models to power voice agents, now available to developers worldwide.

Today, we’re launching new speech-to-text and text-to-speech audio models in the API—making it possible to build more powerful, customizable, and intelligent voice agents that offer real value. Our latest speech-to-text models set a new state-of-the-art benchmark, outperforming existing solutions in accuracy and reliability—especially in challenging scenarios involving accents, noisy environments, and varying speech speeds. These improvements increase transcription reliability, making the models especially well-suited for use cases like customer call centers, meeting note transcription, and more.


 

Introducing NextGenAI: A consortium to advance research and education with AI — from openai.com; via Claire Zau
OpenAI commits $50M in funding and tools to leading institutions.

Today, we’re launching NextGenAI, a first-of-its-kind consortium with 15 leading research institutions dedicated to using AI to accelerate research breakthroughs and transform education.

AI has the power to drive progress in research and education—but only when people have the right tools to harness it. That’s why OpenAI is committing $50M in research grants, compute funding, and API access to support students, educators, and researchers advancing the frontiers of knowledge.

Uniting institutions across the U.S. and abroad, NextGenAI aims to catalyze progress at a rate faster than any one institution would alone. This initiative is built not only to fuel the next generation of discoveries, but also to prepare the next generation to shape AI’s future.


 ‘I want him to be prepared’: why parents are teaching their gen Alpha kids to use AI — from theguardian.com by Aaron Mok; via Claire Zau
As AI grows increasingly prevalent, some are showing their children tools from ChatGPT to Dall-E to learn and bond

“My goal isn’t to make him a generative AI wizard,” White said. “It’s to give him a foundation for using AI to be creative, build, explore perspectives and enrich his learning.”

White is part of a growing number of parents teaching their young children how to use AI chatbots so they are prepared to deploy the tools responsibly as personal assistants for school, work and daily life when they’re older.

 

Blind Spot on AI — from the-job.beehiiv.com by Paul Fain
Office tasks are being automated now, but nobody has answers on how education and worker upskilling should change.

Students and workers will need help adjusting to a labor market that appears to be on the verge of a historic disruption as many business processes are automated. Yet job projections and policy ideas are sorely lacking.

The benefits of agentic AI are already clear for a wide range of organizations, including small nonprofits like CareerVillage. But the ability to automate a broad range of business processes means that education programs and skills training for knowledge workers will need to change. And as Chung writes in a must-read essay, we have a blind spot with predicting the impacts of agentic AI on the labor market.

“Without robust projections,” he writes, “policymakers, businesses, and educators won’t be able to come to terms with how rapidly we need to start this upskilling.”

 

6 Characteristics of an Education that Students Want — from gettingsmart.com by IDEA (School of Industrial Design, Engineering and Arts) Students in Tacoma Washington

As current high school students, we want:

  1. Education for the Real World
  2. Personalized and Flexible Education
  3. Cultivating Agency
  4. Creativity and Divergent Thinking
  5. Joyful Learning and Community Building
  6. Empathy and Emotional Growth

Also from gettingsmart.com

Diving into the Evidence: Virtual and Hybrid Models as High-Quality School Choice Options

Key Points

  • The Learning Accelerator is building an evidence base of what high-quality virtual and hybrid learning looks like and how it can be a catalyst for expanding access to powerful learning opportunities.
  • An analysis of 64 high-quality models revealed that virtual and hybrid learning occurs in various contexts, from state-based, fully-virtual programs to individual, hybrid schools and meets the needs of different student populations, including those underserved or disengaged by traditional education systems as well as looking for increased flexibility and course access.
 

.
Building an AI-Ready Workforce: A look at College Student ChatGPT Adoption in the US — from cdn.openai.com

One finding from our student survey that stood out to us: Many college and university students are teaching themselves and their friends about AI without waiting for their institutions to provide formal AI education or clear policies about the technology’s use. The education ecosystem is in an important moment of exploration and learning, but the rapid adoption by students across the country who haven’t received formalized instruction in how and when to use the technology creates disparities in AI access and knowledge.

The enclosed snapshot of how young people are using ChatGPT provides insight into the state of AI use among America’s college-aged students. We also include actionable proposals to help address adoption gaps. We hope these insights and proposals can inform research and policy conversation across the nation’s education ecosystem about how to achieve outcomes that support our students, our workforce, and the economy. By improving literacy, expanding access, and implementing clear policies, policymakers and educators can better integrate AI into our educational infrastructure and ensure that our workforce is ready to both sustain and benefit from our future with AI.

Leah Belsky | Vice President, Education | OpenAI

 

Top student use cases of ChatGPT -- learning and tutoring, writing help, miscellaneouc questions, and programming help

 
© 2025 | Daniel Christian