corporate / business world

Addendum:

AI Budgets in Education Show No Sign of Decline — from campustechnology.com by Rhea Kelly

Key Takeaways

Education AI budgets are holding steady or increasing: Wasabi found that 98% of education organizations expect AI infrastructure budgets to increase or remain steady, with 46% planning increases.
Storage costs are the top AI implementation challenge: Half of education respondents cited data storage issues, including storage and access costs, as the No. 1 challenge for AI projects.
Cloud security and ROI remain pressure points: Only 47% feel confident keeping data unaltered and operational after a cyberattack, 44% lost access to public cloud data after an attack, and 37% of AI projects currently show positive ROI.

GenAI practice blossoms through the open exchange of insights — from timeshighereducation.com by Samuel Doherty, who is the education and innovation coordinator at the University of Newcastle in Australia
How a structured GenAI professional development series, built around practice, peer voices and multiple entry points, fosters open exchange among colleagues, universities and industry

Connect internal practice to sector-wide thinking
Whatever is happening within any single institution is only part of the picture. Effective GenAI practice grows through open exchange of insights among colleagues, universities, professional bodies and industry, and a development programme that is entirely inward-looking risks missing both useful knowledge and important shifts in expectation.

Our AI sector voices sessions aim to bring external contributors into the programme: researchers, practitioners and sector representatives working at the intersection of GenAI and higher education. The aim is to situate institutional practice within the wider conversation and to signal to staff that the institution is genuinely engaged with that conversation, not just managing it internally.

In the Australian context, the Tertiary Education Quality and Standards Agency (Teqsa) people pillar positions staff as drivers, enablers, users and innovators of GenAI practice, and identifies a lack of information or understanding as one of the primary barriers to ethical and effective engagement. That framing is useful regardless of regulatory context: institutions that treat their people as active participants in shaping practice, rather than recipients of policy, are likely to develop more durable capability.

Regular, lightweight communications, a weekly community of practice update and a monthly all-staff digest can maintain momentum between sessions without adding significantly to anyone’s workload.

What AI-Enabled Education Actually Looks Like When It’s Working for Workforce Students — from gettingsmart.com by Stephen Griffin

Key Points

Institutions can use AI to make skills, pathways, and job outcomes visible to students and employers in ways traditional transcripts cannot.
Academic affairs, workforce development, career services, and employers need a shared definition of readiness and competency before tools can deliver meaningful value.

The second is portable competency records. Learning and employment records — AI-enabled documentation of what a student knows and can do, expressed in language employers recognize — are the infrastructure that makes credentials legible across the education-to-employment continuum. When a student can show an employer not just “completed Supply Chain Management 101” but “demonstrated proficiency in inventory optimization, route planning, and logistics software at the industry-recognized level,” the credential stops being abstract. It becomes evidence. Building these records requires investment in tools, yes — but more importantly, it requires faculty, workforce development staff, and employer partners to agree on what competency actually looks like before the technology is ever purchased.

Autistic students who make it through college face a bigger challenge: getting jobs [Field]

On 05/29/2026, in career development, colleges, community colleges, corporate / business world, ideas, Microsoft, neurodivergent/special needs, student-related, United States, universities, vocational / trades, youth, by Daniel Christian

Autistic students who make it through college face a bigger challenge: getting jobs — from hechingerreport.org by Kelly Field
Colleges now offer career readiness classes and one-on-one coaching for students with autism

Recognizing these strengths, some major companies — including tech giants SAP and Microsoft, and financial institutions Wells Fargo and J.P. Morgan Chase — began building neurodiverse hiring programs roughly a decade ago.

Those efforts have yielded significant revenue for companies, some of them say, with EY, one of the big four accounting firms, reporting in 2023 that its neurodiverse employees have generated nearly $1 billion in business value. A study by J.P. Morgan Chase found that its autistic employees were much more productive than its neurotypical ones.

Consumer finance company Synchrony, which plans to hire 15 neurodivergent interns this year, says the program has changed how teams work across the company.

Also on a somewhat-related note and also from Kelly Field at The Hechinger Report, see:

Many boys aren’t interested in school. Can opening more career-focused high schools help?
Some research suggests that career and technical schools keep boys on track to graduation — but seats are limited

Why universities must become flexible lifelong partners, not one-time providers [Sivarajah]

On 05/28/2026, in adjunct faculty, apprenticeships, business, career development, change, changing business models, colleges, community colleges, corporate / business world, credentialing, curriculum, Daniel S. Christian, Europe, faculty/staff, future of higher education, game-changing environment, generational differences, higher education, ideas, innovation, internships, leadership, learning ecosystem, lifelong learning, MBA, new business models, organizational change, pace of change, participation, pathways, professional development, skills, strategy, student-related, teaching & learning, technology (general), UK, United States, universities, vision/possibilities, workplace, by Daniel Christian

Why universities must become flexible lifelong partners, not one-time providers — from timeshighereducation.com by Sankar Sivarajah
As careers become increasingly non-linear and shaped by rapid change, universities must evolve beyond traditional degree provision, says Sankar Sivarajah. Here, he outlines strategies

From programmes to learning ecosystems
These pressures point towards a broader redefinition of higher education. Rather than viewing education as a one-time experience culminating in a degree, universities increasingly need to see themselves as partners in professional development across an entire career.

This means moving from a model centred on programmes to one focused on learning ecosystems that allow individuals to enter, leave and re-engage with higher education as their needs evolve.

Business schools may be particularly well placed to lead this shift because of their close engagement with employers and their long tradition of educating professionals at different stages of their careers.

But success will depend on more than introducing new modules or certificates. Universities must confront a fundamental question. Are the systems, structures and cultures that define higher education capable of supporting genuinely flexible learning?

The sector has already embraced the language of lifelong learning – the next step is ensuring that universities themselves are built to deliver it.

From DSC:
Long-time readers of this blog have seen this graphic of mine posted over the last 12+ years:
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Also relevant/see:

What if the undergraduate journey were a four-year internship? — from timeshighereducation.com by Michelle Seref
Treating work placements and co-curricular programmes as optional or supplementary misses deeper questions about whether traditional degrees prepare students for careers. Michelle Seref explains

Attending workshops or polishing a résumé in their final semester does not make students career-ready. They need to practise how to work – how to collaborate, navigate ambiguity, manage projects and apply knowledge in context – throughout their academic experience. The reality is that career readiness is not a co-curricular programme; it is an essential part of an integrated curriculum.

To be clear, employers do not expect classrooms to become training centres. What they are asking for – implicitly and explicitly – is graduates who can function in complex environments from day one. That means graduates who can work in teams, communicate professionally with stakeholders, adapt when plans change, apply theory to real constraints and learn continuously on the job.

These capabilities do not develop through passive learning. But experiential learning is often misunderstood as a single, high-impact activity: an internship, a capstone project or study abroad. In reality, its power comes from repetition and progression. One experience introduces exposure. A sequence of experiences builds competence.

We are proposing a paradigm shift: repositioning the undergraduate journey as a four-year professional internship rather than a continuation of the K-12 classroom environment.

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From DSC:
The problem with this innovative idea is that faculty often are not out in the “real world.” The best chance higher ed has to deliver on this idea is via the adjunct faculty members out there. Often, they are the ones practicing what they are teaching. They are constantly pulse-checking — and actively involved with — their industries and have more up-to-date, practical knowledge.

But this is a problem for traditional institutions of higher education, which have treated their adjunct faculty members poorly through the years. Adjunct faculty members hardly make minimum wage, have no benefits, no retirement plans, etc. — plus they have little to no say in faculty senates.

Organizational change would be a requirement.

Words are easy to say…and much harder for American businesses to back up. Alternative title: Cut the B.S. and actually care about your customers…like you say you do. [Christian]

On 05/28/2026, in 21st century, business, changing business models, communications, corporate / business world, Daniel S. Christian, ethics, hearts -- matters of the heart, relationships, telecommunications, United States, workplace, by Daniel Christian

Words are easy to say. Examples:

We are the leading ____ in the Midwest/Southwest/Northwest/etc. (says who? Prove it.)
Our patients’ care is important to us (no, it’s not…you only care if your customers’ accounts are paid in full. If patients’ care were actually important, you would fix what’s broken.)
Your call is important to us (no, it’s actually not. If it were actually important to you, you would have more customer service reps working so that the wait times were either non-existent or much shorter. The truth is that you would rather cut costs/headcount and have your customers wait. Be truthful about it. Stop the B.S.)

A vast number of American corporations don’t actually care about their customers — their concern focuses solely on obtaining their customers’ money.
One of the ways this plays out is that they hide behind the labyrinths that are designed into the call pathways in their Voice Response Units (VRUs). VRUs have been abused. Corporations hide behind them. It’s hard to actually reach a person or hold a person accountable for something.

And now, with executives getting rid of entry-level jobs in customer service, they seek to cut costs further as they implement AI-based systems…which rarely give us what we’re looking for.

But even in written communications, times seem to be changing…and not for the better. I had a customer service rep write me a letter recently (regarding an incident with our daughter’s experience at a blood lab). But in the letter, she didn’t even provide her last name or a direct phone # in her correspondence. This would NEVER have happened in business letters back in the day — her last name would have been present, for sure — and likely a direct phone #. This isn’t her fault. It’s her leadership’s fault. BTW, the issue was passed along to the lab’s leadership…and she closed her ticket out. But there was no mention of an actual fix or resolution. Nice hand washing job, don’t you think?

Another case in point. This time, involving Apple. (BTW, I’ve been a long-time Apple fan…until the last several years. They have lost some of their focus on customer service.) I wanted to ask a question about a purchase that showed up on our Visa bill from apple.com/bill. Do you think I could find an 800# to talk with someone at Apple? Nope. You can try to find things via their online-based support systems, but often their documentation doesn’t match up with one’s devices. I couldn’t even use their chat feature — their systems told me that their chat feature wasn’t available (and it was 11:30am EST).

I’m sure if you thought about it, you could come up with your own recent examples of poor customer service experiences — or examples of companies that you did business with who didn’t deliver what they said they would deliver.

The issue runs deeper than we think. It actually has to do with whether people actually care about each other or not. And here in America, actually caring about others seems to be in short supply.

Three items re: AI in our learning ecosystems

On 05/26/2026, in adjunct faculty, business, career development, colleges, community colleges, corporate / business world, corporate universities / corporate training, digital learning, education technology, emerging technologies, experimentation, faculty/staff, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, law schools, learner profiles, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, liberal arts, policy, productivity / tips and tricks, student-related, teaching & learning, training / L&D, United States, universities, vision/possibilities, workplace, by Daniel Christian

I Was a University AI Czar. I’m Not Equipped to Teach in the Age of AI. — from jgellers.substack.com by Josh Gellers, PhD

The reason that I claim I am not well-suited to thrive as an instructor in the age of AI is because both AI Enthusiasts and AI Resisters put a lot of thought and energy into completely redesigning their classes in response to AI. This is the one takeaway that I don’t think the Exhausted Majority has fully accepted yet—to excel as a teacher in this AI era, you need to totally revise how you teach and how you assess what students learn in your classes.

I can say this much—whatever solution our industry comes up with, it’s likely to emerge from teaching and learning centers. Contrary to what Paul Schofield wrote in the Chronicle of Higher Education, pedagogy experts are the best hope we have to equip today’s faculty with the tools required to succeed in this uncertain educational environment. As I always tell my students, “I was trained for 7 years to become a researcher and 2 days to become a teacher.” The idea that only disciplinary experts know how to teach and have nothing to learn from so-called “nonscholars” is so laughable that one has to wonder whether an AI agent jokingly wrote that sad opinion piece to troll the whole academe.

Also from Dr. Gellers, see:

The Worst AI Policy in Higher Ed
How Berkeley Law Boalt-ed From Expertise in Favor of Abstinence

Last week, one of the top law schools in the United States, the University of California, Berkeley School of Law, released its final policy on artificial intelligence, effective summer 2026. In the span of a breezy 1.5 pages, the school outlined the challenge AI poses to legal education and how it plans to address this problem. Despite these intentions, this AI policy is, in my estimation, the worst AI policy in higher education I have seen.

From AI Tutors to AI Study Mates— from drphilippahardman.substack.com by Dr Philippa Hardman
New research reveals how AI can enable real learning — not just productivity gains

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The point isn’t that AI is inherently bad for learning — it’s that the meta-analyses showing that LLMs improve assignment and performance scores are measuring the wrong thing. They’re measuring performance with the AI present, not learning that persists once it’s gone.

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From DSC:
Notice that when an AI-based learning system can remember what you’ve worked on and how you are doing — where you are struggling or doing well — it can have a positive impact on your longer-term learning. That, to me, is where long-term based learner profiles come in.

Later in the article, Dr. Hardman points out that “if we want to deliver AI tooling which supports substantive learning, we need to intentionally create a new category of AI tool for ‘learning at work’ which prioritises learning and development over productivity.” While I agree with that, I do wonder if businesses will care, so long as the work gets done and gets done well. But this calls into mind the word “experience” — something that traditionally has been hard fought to get in the corporate world. But the corporate realm often doesn’t like to pay for experience (beyond key AI-based jobs) when they perceive it’s getting too expensive. Ask all those 50 and over who had or have a target on their backs.

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What is L&D’s role when AI is already part of work, information and capability? [Taylor & Vinauskaite]

On 05/21/2026, in 21st century, 24x7x365 access, adult learning, Artificial Intelligence/Agents/LLMs/and Related, business, communities of practice, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, emerging technologies, human-computer interaction (HCI), instructional design, intelligent systems, learning, learning ecosystem, Learning Experience Design, training / L&D, United States, by Daniel Christian

Here is Don Taylor’s posting on LinkedIn.com

Also relevant/see:

Here is Egle Vinauskaite’s posting on LinkedIn.com

“The sad fact is that we don’t teach learners how to be good at learning. Whether K12, higher ed, or organizations, it’s just not there.”

— from Clark Quinn’s posting entitled, Thoughts on meta-coaching!

From DSC:
I agree. We could do a much better job at this.

A New Era of Security: Frontier AI Defense — from paloaltonetworks.com by Sam Rubin

For the last several months, we have had early, unbounded access to the latest frontier AI models. What we’ve seen from that vantage point has made it clear that the window for organizations to get ahead of what’s coming is shorter than most leaders realize.

We have moved past the era of incremental AI improvements into a threat landscape shift. Our testing has revealed a step-change in capability that demonstrates an intuitive understanding of software vulnerabilities. This is more than faster code generation, it is a shift from AI as an assistant to AI as an autonomous agent capable of discovering and chaining flaws at a scale that most defenders aren’t prepared for.

These capabilities will not stay confined to controlled environments for long. When Mythos first launched, we predicted a six-month window before attackers gained access. We now believe that timeline has accelerated significantly.

Three items re: AI in our learning ecosystems

On 05/16/2026, in 21st century, 24x7x365 access, adjunct faculty, adult learning, Artificial Intelligence/Agents/LLMs/and Related, bots, career development, change, cloud-based computing / apps / other cloud-related, colleges, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, digital learning, education technology, emerging technologies, faculty/staff, game-changing environment, generational differences, higher education, human-computer interaction (HCI), innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, learning, learning ecosystem, Learning Experience Design, liberal arts, library / librarians, organizational change, pace of change, skills, student-related, teachers, teaching & learning, training / L&D, trends, United States, universities, vendors, workplace, by Daniel Christian

LinkedIn Grad’s Guide 2026: Starting your career in the AI era — from linkedin.com by Gianna Prudente
To help you head off in the right direction, we’ve identified where those starting their careers are finding opportunity, based on data from millions of LinkedIn member profiles.

While all of this is happening, colleges are still catching up. Many students are graduating without having spent much time learning how AI actually fits into day-to-day work — even as employers seek out those exact skills.

“Colleges are moving into an era of, we’ll let the faculty decide, which leads to a very uneven experience for students because some faculty are really into AI and other faculty are not,” says Jeff Selingo, a higher education strategist. “Employers are the same; they don’t really know how to act around early careers.”

Taken together, new grads are entering a uniquely challenging environment: fewer traditional entry points, slower turnover and a workplace that’s evolving faster than the systems preparing people for it.

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I knew my writing students were using AI. Their confessions led to a powerful teaching moment — from theguardian.com by Micah Nathan
The problem wasn’t just the perfectly polished, yet mediocre prose. It’s what’s lost when we surrender the struggle to translate thought into words

For a few moments, all was quiet except the classroom’s ticking radiators. Then, a teary-eyed confession: one of the ostensible authors said she only used AI because she was scared of looking stupid, of being criticized for bad writing. She said she loved writing stories and hated having used AI. But she couldn’t stop herself, recounting a sequence similar to an addict’s descent: at first she fed her story into AI for a grammar check, it suggested line edits and she accepted, then it asked if she wanted structural edits, then it offered to rewrite the entire piece.

The other would-be author admitted he had never written a short story before and he had an idea but didn’t know where to start. I asked him why he didn’t reach out to me for help. He shrugged.

One of the other students raised her hand, saying she didn’t understand why it was bad for AI to write stories as long as the stories are based on their ideas. More students spoke: one wanted to know how using AI was any different from using a human editor. Another wanted me to answer why, at a university that launched one of the world’s first AI research programs in 1959, were we even having this debate? Isn’t AI meant to make everyone’s life easier? Less stressful? Isn’t the point of AI to free humans from the tedium of rote tasks?

The conversation that followed their confessions was one of the most productive teaching moments of my eight years at MIT. Writing, I told them, isn’t supposed to be easy, and of course it can be tedious but that doesn’t make it rote. Writing isn’t just the production of sentences – it’s the training of endurance by way of sustained attention. It’s a way of learning what one thinks by attempting to say it.

This $10K AI School Promises to Future-Proof Your Career — from builtin.com by Matthew Urwin
Khan Academy, TED and ETS are starting a new program to equip students and professionals with the skills to thrive in an increasingly AI-driven economy. Here’s what you need to know.

Summary: The Khan TED Institute is a higher-education program that will teach students and workers how to use AI through interactive learning. The program’s AI-centric curriculum is an unproven approach, though, casting doubt on whether it will actually improve learning outcomes and career prospects.

This $10K AI School Promises to Future-Proof Your Career [Urwin]

On 05/12/2026, in 21st century, 24x7x365 access, accessibility / UDL, Alternatives, Artificial Intelligence/Agents/LLMs/and Related, collaboration, colleges, communications, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, cost of getting a degree, dangers of the status quo, Daniel S. Christian, digital learning, education, education reform, education technology, emerging technologies, entrepreneurship, experimentation, faculty/staff, Google, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, K-12 related, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning spaces, Microsoft, pace of change, platforms, productivity / tips and tricks, real-world assignments, reinvent, skills, staying relevant, student-related, teaching online, United States, universities, vendors, by Daniel Christian

This $10K AI School Promises to Future-Proof Your Career — from builtin.com by Matthew Urwin
Khan Academy, TED and ETS are starting a new program to equip students and professionals with the skills to thrive in an increasingly AI-driven economy. Here’s what you need to know.

Summary: The Khan TED Institute is a higher-education program that will teach students and workers how to use AI through interactive learning. The program’s AI-centric curriculum is an unproven approach, though, casting doubt on whether it will actually improve learning outcomes and career prospects.

Higher education might be on the verge of a radical overhaul to bring it up to speed in the age of artificial intelligence. At the TED2026 conference, Khan Academy, TED and ETS announced that they’re partnering to establish the Khan TED Institute — a new program that reorients the college curriculum around AI. By joining forces, the education technology trio aims to develop an alternative to traditional universities that better tracks student progress, teaches more relevant skills and provides a more personalized learning experience.

Accessibility is another major tenet of the Khan TED Institute. Its virtual nature allows anyone with an internet connection to participate in the program and makes it easier for students to move at their preferred pace. And because its curriculum prioritizes competency over course credits, advanced learners can complete the program in a shorter period. Time isn’t the only thing students can save on, either: The Institute promises a bachelor’s degree for less than $10,000, offering a much more affordable alternative to the typical four-year degree.

From DSC:
Faculty senates don’t do well with this pace of change. But to their credit, few organizations can begin to deal with this pace of change.

When anyone can build a course, the real job is deciding which ones shouldn’t exist [Hardman]

On 05/11/2026, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, business, communities of practice, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, innovation, instructional design, intelligent systems, learning ecosystem, Learning Experience Design, training / L&D, trends, UK, by Daniel Christian

When anyone can build a course, the real job is deciding which ones shouldn’t exist — from drphilippahardman.substack.com by Dr. Philippa Hardman
Why deciding is the only L&D skill AI can’t replace.

The biggest AI risk that L&D faces isn’t that it gets left behind: it’s that we build more — and flood the organisation with meh-quality content nobody needed in the first place.

In this post, I’ll make the case that:

The L&D job has just split in two — and most of us are still working on the wrong half.
There’s a new operating model coming for the role, and it’s already running inside a lot of the companies you’ve heard of.
The smartest critique of everything I’m about to argue comes from Ethan Mollick — and I think he’s half right.

The question we’ve been asking for the last two years — “how do I get faster at building?” — was the wrong one.

The real question is: can I look at fifteen AI-generated learning assets and decide which three are worth scaling — and put my name to that decision?

Dr. Hardman’s post on LinkedIn
and/or
See Dr. Hardman’s post on substack.com entitled:

The Illusion AI Productivity Gains
Why your AI tools aren’t delivering the ROI you were promised — and what to do about it

Learning Ecosystems

Words are easy to say…and much harder for American businesses to back up. Alternative title: Cut the B.S. and actually care about your customers…like you say you do. [Christian]

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