She recognized their desperation and felt called to return and use what she had learned to help them realize a different future. So she set up an organization, HeartSmiles, to do just that — one young person at a time.
Holifield’s experience is one that city officials and public health workers can learn from. If they want to disrupt the generational cycle of poverty, trauma and hopelessness that afflicts so many communities, a good place to focus their efforts is children.
… How can communities overcome inertia and resignation? Holifield’s organization starts with two core interventions. The first is career and leadership development. Children as young as 8 go to the HeartSmiles center to participate in facilitated sessions on youth entrepreneurship, budgeting and conflict resolution. Those who want to explore certain career paths are matched with professionals in these fields.
… The second part of her vision is youth-led mentorship, which involves pairing young people with those not much older than they are.
This week, we’re publishing Part 2 of a Q&A with Erik Maloney, a lifer in Arizona, and Kevin Wright, a criminal justice professor at Arizona State University. They co-authored Imprisoned Minds, a book about trauma and healing published in December 2024, over the course of seven years. Check out Part 1 of the Q&A.
West: The fact that you created your own curriculum to accompany the book makes me think about the role of lifers in creating educational opportunities in prisons. What do you see as the role of lifers in filling some of these gaps?
Maloney: I’ve said for years that lifers are so underutilized in prison. It’s all about punishment for what you’re in for, and [the prison system] overlooks us as a resource. We are people who, if allowed to be educated properly, can teach courses indefinitely while also being a role model for those with shorter sentences. This gives the lifer meaning and purpose to do good again. He serves as a mentor, whether he likes it or not, to [those] people coming into the prisons. When they see him doing well, it inspires others to want to do well.
But if it’s all about punishment, and a person has no meaning and no purpose in life, then all they have is hopelessness. With hopelessness comes despair, and with despair, you have rampant drug and alcohol abuse in prison, and violence stems from that.
There are growing signs that artificial intelligence poses a real threat to a substantial number of the jobs that normally serve as the first step for each new generation of young workers. Uncertainty around tariffs and global trade is likely to only accelerate that pressure, just as millions of 2025 graduates enter the work force.
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Breaking first is the bottom rung of the career ladder. In tech, advanced coding tools are creeping into the tasks of writing simple code and debugging — the ways junior developers gain experience. In law firms, junior paralegals and first-year associates who once cut their teeth on document review are handing weeks of work over to A.I. tools to complete in a matter of hours. And across retailers, A.I. chatbots and automated customer service tools are taking on duties once assigned to young associates.
DC: THIS could unfortunately be the ROI companies will get from large investments in #AI — reduced headcount/employees/contract workers. https://t.co/zEWlqCSWzI
Duolingo will “gradually stop using contractors to do work that AI can handle,” according to an all-hands email sent by cofounder and CEO Luis von Ahn announcing that the company will be “AI-first.” The email was posted on Duolingo’s LinkedIn account.
According to von Ahn, being “AI-first” means the company will “need to rethink much of how we work” and that “making minor tweaks to systems designed for humans won’t get us there.” As part of the shift, the company will roll out “a few constructive constraints,” including the changes to how it works with contractors, looking for AI use in hiring and in performance reviews, and that “headcount will only be given if a team cannot automate more of their work.”
Something strange, and potentially alarming, is happening to the job market for young, educated workers.
According to the New York Federal Reserve, labor conditions for recent college graduates have “deteriorated noticeably” in the past few months, and the unemployment rate now stands at an unusually high 5.8 percent. Even newly minted M.B.A.s from elite programs are struggling to find work. Meanwhile, law-school applications are surging—an ominous echo of when young people used graduate school to bunker down during the great financial crisis.
What’s going on? I see three plausible explanations, and each might be a little bit true.
The new workplace trend is not employee friendly. Artificial intelligence and automation technologies are advancing at blazing speed. A growing number of companies are using AI to streamline operations, cut costs, and boost productivity. Consequently, human workers are facing facing layoffs, replaced by AI. Like it or not, companies need to make tough decisions, including layoffs to remain competitive.
Corporations including Klarna, UPS, Duolingo, Intuit and Cisco are replacing laid-off workers with AI and automation. While these technologies enhance productivity, they raise serious concerns about future job security. For many workers, there is a big concern over whether or not their jobs will be impacted.
Key takeaway: Career navigation has remained largely unchanged for decades, relying on personal networks and static job boards. The advent of AI is changing this, offering personalised career pathways, better job matching, democratised job application support, democratised access to career advice/coaching, and tailored skill development to help you get to where you need to be.Hundreds of millions of people start new jobs every year, this transformation opens up a multi-billion dollar opportunity for innovation in the global career navigation market.
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A.4 How will AI disrupt this segment? Personalised recommendations: AI can consume a vast amount of information (skills, education, career history, even youtube history, and x/twitter feeds), standardise this data at scale, and then use data models to match candidate characteristics to relevant careers and jobs. In theory, solutions could then go layers deeper, helping you position yourself for those future roles. Currently based in Amsterdam, and working in Strategy at Uber and want to work in a Product role in the future? Here are X,Y,Z specific things YOU can do in your role today to align yourself perfectly. E.g. find opportunities to manage cross functional projects in your current remit, reach out to Joe Bloggs also at Uber in Amsterdam who did Strategy and moved to Product, etc.
No matter the school, no matter the location, when I deliver an AI workshop to a group of teachers, there are always at least a few colleagues thinking (and sometimes voicing), “Do I really need to use AI?”
Nearly three years after ChatGPT 3.5 landed in our lives and disrupted workflows in ways we’re still unpacking, most schools are swiftly catching up. Training sessions, like the ones I lead, are springing up everywhere, with principals and administrators trying to answer the same questions: Which tools should we use? How do we use them responsibly? How do we design learning in this new landscape?
But here’s what surprises me most: despite all the advances in AI technology, the questions and concerns from teachers remain strikingly consistent.
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In this article, I want to pull back the curtain on those conversations. These concerns aren’t signs of reluctance – they reflect sincere feelings. And they deserve thoughtful, honest answers.
This week, in advance of major announcements from us and other vendors, I give you a good overview of the AI Agent market, and discuss the new role of AI governance platforms, AI agent development tools, AI agent vendors, and how AI agents will actually manifest and redefine what we call an “application.”
I discuss ServiceNow, Microsoft, SAP, Workday, Paradox, Maki People, and other vendors. My goal today is to “demystify” this space and explain the market, the trends, and why and how your IT department is going to be building a lot of the agents you need. And prepare for our announcements next week!
DeepSeek has quietly launched Prover V2, an open-source model built to solve math problems using Lean 4 assistant, which ensures every step of a proof is rigorously verified.
What’s impressive about it?
Massive scale: Based on DeepSeek-V3 with 671B parameters using a mixture-of-experts (MoE) architecture, which activates only parts of the model at a time to reduce compute costs.
Theorem solving: Uses long context windows (32K+ tokens) to generate detailed, step-by-step formal proofs for a wide range of math problems — from basic algebra to advanced calculus theorems.
Research grade: Assists mathematicians in testing new theorems automatically and helps students understand formal logic by generating both Lean 4 code and readable explanations.
New benchmark: Introduces ProverBench, a new 325-question benchmark set featuring problems from recent AIME exams and curated academic sources to evaluate mathematical reasoning.
The need for deep student engagement became clear at Dartmouth Geisel School of Medicine when a potential academic-integrity issue revealed gaps in its initial approach to artificial intelligence use in the classroom, leading to significant revisions to ensure equitable learning and assessment.
From George Siemens “SAIL: Transmutation, Assessment, Robots e-newsletter on 5/2/25
All indications are that AI, even if it stops advancing, has the capacity to dramatically change knowledge work. Knowing things matters less than being able to navigate and make sense of complex environments. Put another way, sensemaking, meaningmaking, and wayfinding (with their yet to be defined subelements) will be the foundation for being knowledgeable going forward.
That will require being able to personalize learning to each individual learner so that who they are (not what our content is) forms the pedagogical entry point to learning.(DSC: And I would add WHAT THEY WANT to ACHIEVE.)LLMs are particularly good and transmutation. Want to explain AI to a farmer? A sentence or two in a system prompt achieves that. Know that a learner has ADHD? A few small prompt changes and it’s reflected in the way the LLM engages with learning. Talk like a pirate. Speak in the language of Shakespeare. Language changes. All a matter of a small meta comment send to the LLM. I’m convinced that this capability to change, transmute, information will become a central part of how LLMS and AI are adopted in education.
… Speaking of Duolingo– it took them 12 years to develop 100 courses. In the last year, they developed an additional 148. AI is an accelerant with an impact in education that is hard to overstate. “Instead of taking years to build a single course with humans the company now builds a base course and uses AI to quickly customize it for dozens of different languages.”
FutureHouse is launching our platform, bringing the first publicly available superintelligent scientific agents to scientists everywhere via a web interface and API. Try it out for free at https://platform.futurehouse.org.
We are entering a new reality—one in which AI can reason and solve problems in remarkable ways. This intelligence on tap will rewrite the rules of business and transform knowledge work as we know it. Organizations today must navigate the challenge of preparing for an AI-enhanced future, where AI agents will gain increasing levels of capability over time that humans will need to harness as they redesign their business. Human ambition, creativity, and ingenuity will continue to create new economic value and opportunity as we redefine work and workflows.
As a result, a new organizational blueprint is emerging, one that blends machine intelligence with human judgment, building systems that are AI-operated but human-led. Like the Industrial Revolution and the internet era, this transformation will take decades to reach its full promise and involve broad technological, societal, and economic change.
To help leaders understand how knowledge work will evolve, Microsoft analyzed survey data from 31,000 workers across 31 countries, LinkedIn labor market trends, and trillions of Microsoft 365 productivity signals. We also spoke with AI-native startups, academics, economists, scientists, and thought leaders to explore what work could become. The data and insights point to the emergence of an entirely new organization, a Frontier Firm that looks markedly different from those we know today. Structured around on-demand intelligence and powered by “hybrid” teams of humans + agents, these companies scale rapidly, operate with agility, and generate value faster.
Frontier Firms are already taking shape, and within the next 2–5 years we expect that every organization will be on their journey to becoming one. 82% of leaders say this is a pivotal year to rethink key aspects of strategy and operations, and 81% say they expect agents to be moderately or extensively integrated into their company’s AI strategy in the next 12–18 months. Adoption is accelerating: 24% of leaders say their companies have already deployed AI organization-wide, while just 12% remain in pilot mode.
The time to act is now. The question for every leader and employee is: how will you adapt?
Anthropic expects AI-powered virtual employees to begin roaming corporate networks in the next year, the company’s top security leader told Axios in an interview this week.
Why it matters: Managing those AI identities will require companies to reassess their cybersecurity strategies or risk exposing their networks to major security breaches.
The big picture: Virtual employees could be the next AI innovation hotbed, Jason Clinton, the company’s chief information security officer, told Axios.
Public schools do not work for everyone. But options have increased since 1922, when Oregon tried to ban private education. The Supreme Court shut down that scheme fast. But now, after more than 100 years, political insiders are rallying again to stop a new source of choice.
The target this time is microschooling, a Covid-era alternative that has outlasted the pandemic. Key players in the movement will gather May 8–9, 2025, at the International Microschools Conference in Washington, D.C. I will join them.
Most likely, I will meet educators running all kinds of programs in all kinds of community spaces. Microschools blur the lines between home, public, and private schooling—combining elements from all three models.
The result is a fourth category of schooling that hinges on flexibility. Some parents pool their resources and hire outside instructors. Other groups rotate teaching duties among themselves, gathering daily or perhaps only once or twice per week. These are the do-it-yourselfers. Professionals also get involved with standalone enterprises and national networks.
4 ways community colleges can boost workforce development — from highereddive.com by Natalie Schwartz Higher education leaders at this week’s ASU+GSV Summit gave advice for how two-year institutions can boost the economic mobility of their students.
SAN DIEGO — How can community colleges deliver economic mobility to their students?
College leaders at this week’s ASU+GSV Summit, an annual education and technology conference, got a glimpse into that answer as they heard how community colleges are building support from business and industry and strengthening workforce development.
These types of initiatives may be helping to boost public perception of the value of community colleges vs. four-year institutions.
Over the course of the next 10 years, AI-powered institutions will rise in the rankings. US News & World Report will factor a college’s AI capabilities into its calculations. Accrediting agencies will assess the degree of AI integration into pedagogy, research, and student life. Corporations will want to partner with universities that have demonstrated AI prowess. In short, we will see the emergence of the AI haves and have-nots.
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What’s happening in higher education today has a name: creative destruction. The economist Joseph Schumpeter coined the term in 1942 to describe how innovation can transform industries. That typically happens when an industry has both a dysfunctional cost structure and a declining value proposition. Both are true of higher education.
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Out of the gate, professors will work with technologists to get AI up to speed on specific disciplines and pedagogy. For example, AI could be “fed” course material on Greek history or finance and then, guided by human professors as they sort through the material, help AI understand the structure of the discipline, and then develop lectures, videos, supporting documentation, and assessments.
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In the near future, if a student misses class, they will be able watch a recording that an AI bot captured. Or the AI bot will find a similar lecture from another professor at another accredited university. If you need tutoring, an AI bot will be ready to help any time, day or night. Similarly, if you are going on a trip and wish to take an exam on the plane, a student will be able to log on and complete the AI-designed and administered exam. Students will no longer be bound by a rigid class schedule. Instead, they will set the schedule that works for them.
Early and mid-career professors who hope to survive will need to adapt and learn how to work with AI. They will need to immerse themselves in research on AI and pedagogy and understand its effect on the classroom.
From DSC: I had a very difficult time deciding which excerpts to include. There were so many more excerpts for us to think about with this solid article. While I don’t agree with several things in it, EVERY professor, president, dean, and administrator working within higher education today needs to read this article and seriously consider what Scott Latham is saying.
Change is already here, but according to Scott, we haven’t seen anything yet. I agree with him and, as a futurist, one has to consider the potential scenarios that Scott lays out for AI’s creative destruction of what higher education may look like. Scott asserts that some significant and upcoming impacts will be experienced by faculty members, doctoral students, and graduate/teaching assistants (and Teaching & Learning Centers and IT Departments, I would add). But he doesn’t stop there. He brings in presidents, deans, and other members of the leadership teams out there.
There are a few places where Scott and I differ.
The foremost one is the importance of the human element — i.e., the human faculty member and students’ learning preferences. I think many (most?) students and lifelong learners will want to learn from a human being. IBM abandoned their 5-year, $100M ed push last year and one of the key conclusions was that people want to learn from — and with — other people:
To be sure, AI can do sophisticated things such as generating quizzes from a class reading and editing student writing. But the idea that a machine or a chatbot can actually teach as a human can, he said, represents “a profound misunderstanding of what AI is actually capable of.”
Nitta, who still holds deep respect for the Watson lab, admits, “We missed something important. At the heart of education, at the heart of any learning, is engagement. And that’s kind of the Holy Grail.”
— Satya Nitta, a longtime computer researcher at
IBM’s Watson Research Center in Yorktown Heights, NY .
By the way, it isn’t easy for me to write this. As I wanted AI and other related technologies to be able to do just what IBM was hoping that it would be able to do.
Also, I would use the term learning preferences where Scott uses the term learning styles.
Scott also mentions:
“In addition, faculty members will need to become technologists as much as scholars. They will need to train AI in how to help them build lectures, assessments, and fine-tune their classroom materials. Further training will be needed when AI first delivers a course.”
It has been my experience from working with faculty members for over 20 years that not all faculty members want to become technologists. They may not have the time, interest, and/or aptitude to become one (and vice versa for technologists who likely won’t become faculty members).
That all said, Scott relays many things that I have reflected upon and relayed for years now via this Learning Ecosystems blog and also via The Learning from the Living [AI-Based Class] Room vision — the use of AI to offer personalized and job-relevant learning, the rising costs of higher education, the development of new learning-related offerings and credentials at far less expensive prices, the need to provide new business models and emerging technologies that are devoted more to lifelong learning, plus several other things.
So this article is definitely worth your time to read, especially if you are working in higher education or are considering a career therein!
Google Public Sector and the University of Michigan’s Ross School of Business have launched an advanced Virtual Teaching Assistant pilot program aimed at improving personalized learning and enlightening educators on artificial intelligence in the classroom.
The AI technology, aided by Google’s Gemini chatbot, provides students with all-hours access to support and self-directed learning. The Virtual TA represents the next generation of educational chatbots, serving as a sophisticated AI learning assistant that instructors can use to modify their specific lessons and teaching styles.
The Virtual TA facilitates self-paced learning for students, provides on-demand explanations of complex course concepts, guides them through problem-solving, and acts as a practice partner. It’s designed to foster critical thinking by never giving away answers, ensuring students actively work toward solutions.
powerless to fight the technology that we pioneered nostalgic for a world that moved on without us after decades of paying our dues for a payday that never came …so yeah not exactly fine.
The Gen X Career Meltdown — from nytimes.com by Steeven Kurutz (DSC: This is a gifted article for you) Just when they should be at their peak, experienced workers in creative fields find that their skills are all but obsolete.
If you entered media or image-making in the ’90s — magazine publishing, newspaper journalism, photography, graphic design, advertising, music, film, TV — there’s a good chance that you are now doing something else for work. That’s because those industries have shrunk or transformed themselves radically, shutting out those whose skills were once in high demand.
“I am having conversations every day with people whose careers are sort of over,” said Chris Wilcha, a 53-year-old film and TV director in Los Angeles.
Talk with people in their late 40s and 50s who once imagined they would be able to achieve great heights — or at least a solid career while flexing their creative muscles — and you are likely to hear about the photographer whose work dried up, the designer who can’t get hired or the magazine journalist who isn’t doing much of anything.
In the wake of the influencers comes another threat, artificial intelligence, which seems likely to replace many of the remaining Gen X copywriters, photographers and designers. By 2030, ad agencies in the United States will lose 32,000 jobs, or 7.5 percent of the industry’s work force, to the technology, according to the research firm Forrester.
From DSC: This article reminds me of how tough it is to navigate change in our lives. For me, it was often due to the fact that I was working with technologies. Being a technologist can be difficult, especially as one gets older and faces age discrimination in a variety of industries. You need to pick the right technologies and the directions that will last (for me it was email, videoconferencing, the Internet, online-based education/training, discovering/implementing instructional technologies, and becoming a futurist).
For you younger folks out there — especially students within K-16 — aim to develop a perspective and a skillset that is all about adapting to change. You will likely need to reinvent yourself and/or pick up new skills over your working years. You are most assuredly required to be a lifelong learner now. That’s why I have been pushing for school systems to be more concerned with providing more choice and control to students — so that students actually like school and enjoy learning about new things.
Over 24 blog posts, we have sketched a bold vision of what this next horizon of education looks like in action and highlighted the many innovators working to bring it to life. These pioneers are building new models that prioritize human development, relationships, and real-world relevance as most valuable. They are forging partnerships, designing and adopting transformative technologies, developing new assessment methods, and more. These shifts transform the lived experiences of young people and serve the needs of families and communities. In short, they are delivering authentic learning experiences that better address the demands of today’s economy, society, and learners.
We’ve aggregated our findings from this blog series and turned it into an H3 Publication. Inside, you’ll find our key transformation takeaways for school designers and system leaders, as well as a full list of the contributing authors. Thank you to all of the contributors, including LearnerStudio for sponsoring the series and Sujata Bhatt at Incubate Learning for authorship, editing and curation support throughout the entirety of the series and publication. .
Online higher education is projected to pass an impressive if little-noticed milestone this year: For the first time, more American college students will be learning entirely online than will be learning 100 percent in person.
Online higher education is projected to pass an impressive if little-noticed milestone this year: For the first time, more American college students will be learning entirely online than will be learning 100 percent in person.
Bittner’s confusion about the price is widespread. Eighty percent of Americans think online learning after high school should cost less than in-person programs, according to a 2024 survey of 1,705 adults by New America.
The urgent task facing those of us who teach and advise students, whether they be degree program or certificate seeking, is to ensure that they are prepared to enter (or re-enter) the workplace with skills and knowledge that are relevant to 2025 and beyond. One of the first skills to cultivate is an understanding of what kinds of services this emerging technology can provide to enhance the worker’s productivity and value to the institution or corporation.
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Given that short period of time, coupled with the need to cover the scheduled information in the syllabus, I recommend that we consider merging AI use into authentic assignments and assessments, supplementary modules, and other resources to prepare for AI.
Learning Design in the Era of Agentic AI— from drphilippahardman.substack.com by Dr Philippa Hardman Aka, how to design online async learning experiences that learners can’t afford to delegate to AI agents
The point I put forward was that the problem is not AI’s ability to complete online async courses, but that online async courses courses deliver so little value to our learners that they delegate their completion to AI.
The harsh reality is that this is not an AI problem — it is a learning design problem.
However, this realisation presents us with an opportunity which we overall seem keen to embrace. Rather than seeking out ways to block AI agents, we seem largely to agree that we should use this as a moment to reimagine online async learning itself.
While fears of AI replacing educators swirl in the public consciousness, a cohort of pioneering institutions is demonstrating a far more nuanced reality. These eight universities and schools aren’t just experimenting with AI, they’re fundamentally reshaping their educational ecosystems. From personalized learning in K-12 to advanced research in higher education, these institutions are leveraging Google’s AI to empower students, enhance teaching, and streamline operations.
Essential AI tools for better work — from wondertools.substack.com by Jeremy Caplan My favorite tactics for making the most of AI — a podcast conversation
AI tools I consistently rely on (areas covered mentioned below)
Research and analysis
Communication efficiency
Multimedia creation
AI tactics that work surprisingly well
1. Reverse interviews Instead of just querying AI, have it interview you. Get the AI to interview you, rather than interviewing it. Give it a little context and what you’re focusing on and what you’re interested in, and then you ask it to interview you to elicit your own insights.”
This approach helps extract knowledge from yourself, not just from the AI. Sometimes we need that guide to pull ideas out of ourselves.
From DSC: Look out Google, Amazon, and others! Nvidia is putting the pedal to the metal in terms of being innovative and visionary! They are leaving the likes of Apple in the dust.
The top talent out there is likely to go to Nvidia for a while. Engineers, programmers/software architects, network architects, product designers, data specialists, AI researchers, developers of robotics and autonomous vehicles, R&D specialists, computer vision specialists, natural language processing experts, and many more types of positions will be flocking to Nvidia to work for a company that has already changed the world and will likely continue to do so for years to come.
NVIDIA just shook the AI and Robotic world at NVIDIA GTC 2025.
CEO Jensen Huang announced jaw-dropping breakthroughs.
Here are the top 11 key highlights you can’t afford to miss: (wait till you see no 3) pic.twitter.com/domejuVdw5
For enterprises, NVIDIA unveiled DGX Spark and DGX Station—Jensen’s vision of AI-era computing, bringing NVIDIA’s powerful Blackwell chip directly to your desk.
Nvidia Bets Big on Synthetic Data — from wired.com by Lauren Goode Nvidia has acquired synthetic data startup Gretel to bolster the AI training data used by the chip maker’s customers and developers.
Nvidia, xAI to Join BlackRock and Microsoft’s $30 Billion AI Infrastructure Fund — from investopedia.com by Aaron McDade Nvidia and xAI are joining BlackRock and Microsoft in an AI infrastructure group seeking $30 billion in funding. The group was first announced in September as BlackRock and Microsoft sought to fund new data centers to power AI products.
AI Super Bowl. Hi everyone. This week, 20,000 engineers, scientists, industry executives, and yours truly descended upon San Jose, Calif. for Nvidia’s annual GTC developers’ conference, which has been dubbed the “Super Bowl of AI.”
Kathleen is asked about the title in every media interview, before and since the Feb. 25 book release. “It has generated a lot of questions,” she said in our recent book chat. “I tell people to focus on the word, ‘who.’ Who needs college anymore? That’s in keeping with the design thinking frame, where you look at the needs of individuals and what needs are not being met.”
In the same conversation, Kathleen reminded us that only 38% of American adults have a four-year degree. “We never talk about the path to the American dream for the rest of folks,” she said. “We currently are not supporting the other really interesting pathways to financial sustainability — apprenticeships, short-term credentials. And that’s really why I wrote the book, to push the conversation around the 62% of who we call New Majority Learners at the Lab, the people for whom college was not designed.” Watch the full clip
She distills the point into one sentence in this SmartBrief essay: “The new paradigm is a ‘yes and’ paradigm that embraces college and/or other pathways instead of college or bust.”
What can colleges do moving forward? In this excellent Q&A with Inside Higher Ed, Kathleen shares her No. 1 suggestion: “College needs to be designed as a stepladder approach, where people can come in and out of it as they need, and at the very least, they can build earnings power along the way to help afford a degree program.”
In her Hechinger Report essay, Kathleen lists four more steps colleges can take to meet the demand for more choices, including “affordability must rule.”
From white-collar apprenticeships and micro-credential programs at local community colleges to online bootcamps, self-instruction using YouTube, and more—students are forging alternative paths to GREAT high-paying jobs. (source)
The Size of the Problem: Judicial Backlog and Inefficiencies India has a massive backlog of more than 47 million pending cases, with civil litigation itself averaging 1,445 days in resolution. In the United States, federal courts dispose of nearly 400,000 cases a year, and complex litigations take years to complete. Artificial intelligence-driven case law research, contract automation, and predictive analytics will cut legal research times by 90%, contract drafting fees by 60%, and hasten case settlements, potentially saving billions of dollars in legal costs.
This is not just an evolution—it is a permanent change toward data-driven jurisprudence, with AI supplementing human capabilities, speeding up delivery of justice, and extending access to legal services. The AI revolution for legal tech is not on its way; it is already under way, dismantling inefficiencies and transforming the legal world in real time.
Legal tech innovators discuss how they are working to scale and improve their successful projects on Talk Justice. FosterPower and Legal Aid Content Intelligence (LACI) leverage technology to make high-quality legal information available to people for free online. Both also received Technology Initiative Grants (TIG) from the Legal Services Corporation to launch their projects. Then, in 2024 they were both selected for a different TIG, called the Sustainability, Enhancement and Adoption (SEA) grant. This funding supports TIG projects that have demonstrated excellent results as they improve their tools and work to increase uptake.
The problem is that these new roles demand a level of expertise that wasn’t expected from entry-level candidates in the past. Where someone might have previously learned on the job, they are now required to have relevant certifications, AI proficiency, or experience with digital platforms before they even apply.
Some current and emerging job titles that serve as entry points into industries include:
Digital marketing associate – This role often involves content creation, social media management, and working with AI-driven analytics tools.
Junior AI analyst – Employees in this role assist data science teams by labeling and refining machine learning datasets.
Customer success associate – Replacing traditional customer service roles, these professionals help manage AI-enhanced customer support systems.
Technical support specialist – While this role still involves troubleshooting software, it now often includes AI-driven diagnostics and automation oversight.
