From DSC:
I’d like to thank Sarah Huibregtse for her post out on LinkedIn where she commented on and referenced the following item from Nicholas Thompson (CEO at The Atlantic):


Also relevant/see:


Also related/see the following item which I thank Sam DeBrule’s Machine Learnings newsletter for:


Also, somewhat related, see the following item that Julie Johnston mentioned out on LinkedIn:

Top 10 conversational AI trends for 2023 — from linkedin.com by Kane Simms and  Tim Holve, Tarren Corbett-Drummond, Arte Merritt, and Kevin Fredrick.

Excerpt:

In 2023, businesses will realise that, in order to get out of FAQ Land, they need to synchronise business systems together to deliver personalised transactional experiences for customers.

“We finally have the technologies to do all the things we imagined 10 years ago.”