‘Accessibility is a journey’: A DEI expert on disability rights — from hrdive.com by Caroline Colvin
Employers can wait for a worker to request reasonable accommodation under the ADA, but Kelly Hermann asks: Why not be accommodating from the start?
Excerpt:
Often, employers jump to the obstacles that exist in physical spaces: nonexistent ramps for wheelchairs, manual doors that lack motion sensors, and the like. But the digital world presents challenges as well. Hermann and the U Phoenix accessibility team likes to “demystify” disability for campus members seeking their counsel, she said.
“Are you making those links descriptive and are you using keywords? Or are you just saying ‘click here’ and that’s your link?” Hermann asked. Like a sighted person, an individual with a disability can also scan a webpage for links with assistive technology, but this happens audibly, Hermann said, “They tell that tool to skip by link and this is what they hear: ‘Click here.’ ‘Click here.’ ‘Click here.’ ‘Click here.’ With four links on the page all hyperlinked with ‘click here,’ [they] don’t know where [they’re] going.”