Resetting the learning function to a virtual-first approach — from by Stephanie Webb, Bob Tweedie


We recommend embracing a “virtual-first” learning approach, supercharging the empathy in our proven learning toolkit with design thinking, and intentionally incorporating more human connection into learning through the direct involvement of learners’ managers.

“Just as some companies have adopted a “remote-first” employment model, learning teams need to move to a “virtual-first” approach to design to provide the level of predictability needed to produce high-quality work for learners and the business.”