Meet the new face of Webex Assistant — from blog.webex.com by Kacy Kizer

Excerpt:

You may be familiar with Webex Assistant, the AI-powered voice assistant for work. Now known as Webex Assistant for Webex Rooms, our original digital assistant allows you to control compatible Webex Rooms devices with your voice, making it easy to join a meeting with just a few words, manage your meetings and devices from anywhere in the room, and much more.

  • A voice-activated assistant allows you to easily control the meeting through a set of voice commands.
  • Simply ask your AI-powered Webex Assistant to do things like create actions items, take notes, and even set up future meetings—with just your voice.
  • Your Webex Assistant will automatically transcribe the entire meeting in real-time.
  • With visual animation, your virtual AI assistant interacts with you and your meeting attendees during the meeting and when called upon.

The Cisco Webex Digital Assistant -- how might AI impact the online-based learning experience?

From DSC:

  • How might these types of technologies impact online-based learning?
  • What new affordances might they bring to the learner’s experience?
  • For example, what if a listening assistant (AI) could identify some key issues/topics and then go out and grab/present some URL’s of relevant journal articles, chapters from a given textbook, blog postings, etc.? What if each student’s AI could be directed to do so independently?

#IntelligentTutoring | #IntelligentSystems |  #AI |  #EmergingTechnologies | #Collaboration | #Productivity | #PersonalizedEducation

Also see:

Cisco Webex Desk Pro -- AI integrated into Webex Meetings

 

Team-based content creation/delivery | We need this & other paradigm shifts to help people survive & thrive [Christian]

From DSC:
If the first wave of the Coronavirus continues — and is joined by a second wave later this year or early next year — I think a more permanent, game-changing situation is inevitable. As such, now’s the time to change the paradigms that we’ve been operating under.

It’s time to move to *a team-based approach.* To build up the set of skills an organization needs to pivot and adapt — regardless of what comes their way.

Let’s stop asking one faculty member to do it all! Consider this:

  • Would you fly in a plane that was engineered/designed/built by one person?
  • Would you drive a car that was engineered/designed/built by one person?
  • Would you go into brain surgery with only one other person in the operating room?
  • Are you, like me, amazed at the long list of people (and their specialties) who contributed to a major motion picture?!? The credits go on for several minutes — even when moving at a fast pace! Would you watch a major motion picture that was written, acted, produced, directed by — and had all of the music, special effects, and audio-related work done by — only one person? 

With the move to online learning, one person can’t do it all anymore — at least not at the level that the newer generations are coming to expect. They have grown accustomed to amazing, team-based/built content and products.

Plus, newer generations are going to know and experience much more telehealth-related services…then much more telelegal-related services. They will come to experience/expect high-quality learning-related products and services that way as well. Going forward, there are too many skillsets required by the creation and production of high-quality, online-based learning — not to mention the continued hard work of staying up-to-date on the main subject matter expertise at hand.

So if the kind of perspective continues as found in this piece — SURVEY: Students say they shouldn’t have to pay full price for online classes — then colleges and universities would do well to invest money in new Research & Development efforts, in team-based content creation, and in reimagining what online-learning could act/be like. Same for the vendors out there. And faculty members would be wise to invest the time and energy it takes to be able to teach online as well as in a face-to-face setting. Not only are they more marketable once they’ve done this, but they are then also more prepared to find their place within an uncertain future.

All of this will likely be an expensive process. Also, greater collaboration will be needed within a department (as we can’t be building a course per professor) as well as between organizations.  Perhaps the use of consortiums will increase…I’m not sure.

Perhaps a new platform will develop — similar to what’s contained in this vision. Such a platform will feature content that was designed and built by a team. Such a learning-related platform will offer streams of highly-relevant content — while providing continuous, affordable, up-to-date, convenient, and very well done means of staying marketable/employed. 

We will likely be seeing this vision come to reality in the future.

For another paradigm shift, accreditation bodies/practices are going to have to also change, adapt, pivot, and help innovative ideas come to fruition. But that’s another posting for another day.

 

What will learning look like this fall? — excerpt and resources below are from Instructure’s Canvas CSM June 2020 Newsletter

Institutions across the world are preparing for the upcoming school year with the “new normal.” Educators have been sharing their successes, lessons learned, and new initiatives. Explore these resources on bringing the classroom environment online:

 

To provide the best learning environment while keeping everyone safe, WMU-Cooley Law School made the decision to continue teaching classes ONLINE for the Fall 2020 semester.

 

From DSC:
We at the WMU-Cooley Law School are working hard to enhance and expand our teaching toolboxes, so that we can pivot as necessary in the future. 

DanielChristian-EnhancingOurTeachingToolboxes.jpg

Whether we need to deliver our cognitive-science based, modern legal education via 100% online-based means, or whether it’s a blended/hybrid approach, or whether it’s 100% face-to-face again at some point in the future, we need to be ready for multiple methods and modes of teaching and learning. 

 

 

But I have to say, the work is hard. There are more and different kinds of people on the front lines of this Covid-19 situation than just the wonderful folks in healthcare. Many Instructional Designers (IDs), Information Technology (IT)-related staff, faculty members, and members of administration and are working overtime, all-the-time. It’s not easy. That said, I do believe that there will be some silver linings in this situation. Many faculty members are coming to appreciate the teaching and learning power of some of these tools — and will likely integrate several of these new tools/methods even if and when they return to our face-to-face-based classrooms.

 

4 in 10 U.S. teens say they haven’t done online learning since schools closed — from kqed.org by Anya Kamenetz

Excerpt:

With most schools closed nationwide because of the coronavirus pandemic, a national poll of young people ages 13 to 17 suggests distance learning has been far from a universal substitute.

 

From DSC:
If you are able to — whether as a business or as an individual — please consider finding ways to help level the playing field in our nation by providing computers and broadband connectivity. Our society doesn’t need yet another gap, especially when you have this type of thing going on.

Online-based learning — along with blended learning — is likely a solid component of our learning ecosystems from here on out — but it’s not a level playing field out there right now.

 

 

“Many—perhaps millions—will need quick, job-focused upskilling and reskilling.”

— from The Indispensable Institution | Reimagining Community College
by Opportunity America

 

From DSC:
This is exactly the need that I’ve been getting at here. Many people don’t have the time — and now, the $$ — to take 4 years to get a college degree. Even 2 years is too long for many people these days. They need to be able to quickly reinvent themselves. As such, we need to tap into — and contribute to — streams of content. All. The. Time.

And do so, efficiently, safely, securely — and inexpensively!

Learning from the living class room

 

The “new normal” paradox: What COVID-19 has revealed about higher education — from bigthink.com by Dr. Michael Crow, President of ASU

Excerpt:

Third, it is abundantly apparent that universities must leverage technology to increase educational quality and access. The rapid shift to delivering an education that complies with social distancing guidelines speaks volumes about the adaptability of higher education institutions, but this transition has also posed unique difficulties for colleges and universities that had been slow to adopt digital education. The last decade has shown that online education, implemented effectively, can meet or even surpass the quality of in-person instruction.

Digital instruction, broadly defined, leverages online capabilities and integrates adaptive learning methodologies, predictive analytics, and innovations in instructional design to enable increased student engagement, personalized learning experiences, and improved learning outcomes. The ability of these technologies to transcend geographic barriers and to shrink the marginal cost of educating additional students makes them essential for delivering education at scale.

Far too many higher education outcomes are determined by a student’s family income, and in the context of COVID-19 this means that lower-income students, first-generation students and students of color will be disproportionately afflicted. And without new designs, we can expect post-secondary success for these same students to be as elusive in the new normal, as it was in the old normal.

This is not just because some universities fail to sufficiently recognize and engage the promise of diversity, this is because few universities have been designed from the outset to effectively serve the unique needs of lower-income students, first-generation students and students of color.

 

PowerPoint Live is now generally available — from microsoft.com by Derek Jo

Excerpt:

Earlier this year, we announced that Live Presentations was coming soon, and we are excited to share that it is now generally available on PowerPoint for the web.

When we first announced PowerPoint Live, we saw excitement from both enterprise and education customers around how this feature could be utilized during in-person events—conferences, lecture halls, corporate all hands, town halls, and more. Of course, the world has changed a lot since then. 

We know that as more physical events and meetings take place, PowerPoint Live will prove to be a very useful tool for connecting with your audience and communicating more effectively, which we are excited to show you. However, we also have tips below on how to use this capability now in remote work and learning scenarios.

 

Remote collaboration and virtual conferences, the future of work — from forces.com by Charlie Fink

Excerpts:

Ten weeks ago, Jesse Damiani, writing on Forbes.com, told the story of a college professor who turned his course about XR into a research project about remote collaboration and virtual conferences.

He and his students reimagined the course as an eight-week research sprint exploring how XR tools will contribute to the future of remote work—and the final product will be a book, tentatively titled, Remote Collaboration & Virtual Conferences: The End of Distance and the Future of Work.”

This is a chapter of that book. It will be available on June 15.

The thing everyone wants is not a technology, it’s engagement. The same kind of engagement that you would have in real life, but better, faster, cheaper *and safer* than it was before.

Also see:

 

Incremental Learning – the real continuous learning — from modernworkplacelearning.com by Jane Hart

Excerpt:
But continuous, incremental learning is different as we can see when we compare it below.

  1. It is an ongoing process of learning. It is not measured by the amount of time it takes. It has no start or end date because learning never ends. It happens little-by-little, day-by-day, and knowledge and experience builds up over time.
  2. It happens in all settings as people do their jobs, browse on the Web, carry out their daily lives, and interact with their friends, family, colleagues and other contacts.
  3. Although incremental learning can happen by chance (as a by product of doing something else) an individual also proactively seeks out relevant activities and experiences to help them learn. Although these may be complete in and of themselves, an individual has to actively make the connection with what he/she already knows in order to learn from it, it’s not just about doing lots of things!
  4. Success is measured in different ways, e.g. (in the short term) through improved job performance and (in the longer term) through career progression.
  5. The individual manages their own continuous learning. It’s a personal or professional decision and choice about what is to be learned and how it is best achieved. Generally, there is little or no support for this type of learning, the individual is entirely on their own.
 

ECAR Study of the Technology Needs of Students with Disabilities, 2020 — from er.educause.edu by Dana Gierdowski and Joseph Galanek
Technology in higher education can be both an aid and a challenge for students with disabilities. Institutions and instructors can take steps to ensure that these students have equitable access, and those same measures can help all students, particularly during the era of emergency remote teaching.

Excerpt (emphasis DSC):

We asked students, “What is ONE thing you would like your instructors to do with technology to enhance your academic success?” In our analysis of their responses, we identified two overarching themes, as well as prominent patterns within those themes:

  • Online Access to Materials and Resources
    • Class notes and slides
    • Assignments, tests, and quizzes
    • Recorded lectures
    • The LMS and the user experience
  • Teaching with Technology
    • Mobile devices in the classroom
    • Training students and faculty in using technology
    • Multiple methods of presenting course materials
    • Engagement through the use of technology

Read full report: PDF | HTML

Access other materials: Executive Summary | Infographic

 


Also see:

ADA -- Disability and Covid-19

 

Coursera Makes Certificate Programs Free to College Students During Pandemic — from campustechnology.com by Rhea Kelly

Excerpt:

Online learning provider Coursera has opened up its certificate programs to current undergraduate, graduate or recently graduated college and university students. Students with a verified school e-mail address can sign up for free access to more than 3,800 courses, 150 guided projects, 400 specializations and 11 professional certificates on the platform. They must enroll before July 31, and have until Sept. 30, 2020 to complete the programs.

 

Tech conferences are going virtual, and it feels like Netflix content on demand — from .marketwatch.com by Jon Swartz

Excerpt:

Such is the new world of tech conferences in the age of COVID-19. They’ve gone all-digital, like Build and GTC Digital, and may never be the same. Absent a vaccine, the days of thousands of people herded into hotel ballrooms and convention centers like cattle, sharing cabs and eating in cramped quarters, are gone.

Far from crippling the tech industry, however, virtual shows could lead to democratization of what had once been an exclusive, pricey privilege for tech movers and shakers. In the new climate, consumers have free access to valuable technical content whenever they wish to view it.

“Last year, I paid several thousand dollars to attend, and if I was late for a session, I couldn’t rewind it. This year, I could.”

 

Learning channels of the future will offer us more choice. More control. [Christian]

 

From DSC:
And this phenomenon of learning from the living [class] room will likely pick up steam; some learning-related services are already heading that way.

 

Learning from home -- masterclass dot com

Learning from home -- masterclass dot com

 

Also see:

Preparing Students for a Lifelong Disruptive Future: The 60-Year Curriculum — from evolllution.com by Chris Dede | Professor of Learning Technologies in the Graduate School of Education, Harvard University and John Richards | Professor in the Graduate School of Education, Harvard University

Although written before the pandemic, a just-published book, The 60-Year Curriculum: New Models for Lifelong Learning in the Digital Economy (Dede and Richards, 2020), describes the looming challenge/opportunity of a coming, epic half-century whose intensity of disruption will rival the historic period civilization faced from 1910-1960: two world wars, a global pandemic, a long-lasting economic depression and unceasing conflicts between capitalism and communism.

In our tactical responses to moving teaching online because of the pandemic, we have the strategic opportunity to develop a new model that blends higher and continuing education and realizes the potential of next-generation methods of instruction and assessment (National Academy of Sciences, Engineering and Medicine, 2018) to focus on lifelong learning.

 

Higher ed needs to build more mature Digital Learning Ecosystems

Higher Ed Needs a Long-Term Plan for Virtual Learning — from Harvard Business Review by James DeVaney, Gideon Shimshon, Matthew Rascoff, and Jeff Maggioncalda

Excerpts:

The staggering impact of Covid-19 on education systems around the world is unlike anything we have seen in the post-war era. More than 1.6 billion students have been affected, representing over 91% of all students in the world. Unsurprisingly, demand for online learning has skyrocketed. In the last 30 days, there were 10.3 million enrollments in courses on Coursera, up 644% from the same period last year.

As the emergency subsides but normal fails to return, higher ed institutions need to do more. There’s a good likelihood that virtual learning — in some capacity — will need to be a part of education for the foreseeable future. Higher ed institutions need a response framework that looks beyond the immediate actions. They have to prepare for an intermediate period of transition and begin future-proofing their institutions for the long term.

 

 
© 2025 | Daniel Christian