#DesignInTech Report 2016 — from kpcb.com
Some excerpted slides:
The next phase of UX: Designing chatbot personalities — from fastcodesign.com by
When the conversation is the interface, experience design is all about crafting the right words.
Excerpt:
You may have heard that “conversational interfaces” are the new hotness in digital product design. Why open and close a bunch of apps on your phone to get stuff done when you can invoke a text-message-like window and just say what you want done to a chatbot? Well, here’s one reason: what if the bot is annoying or tedious to talk to? In conversational UIs, personality is the new UX.
Five ways businesses need to rethink UX in 2016 — from information-age.com by Chloe Green
How can businesses keep pace with customer expectations of their online experiences? Digital technologies are evolving fast, and with them user experience expectations.
Excerpt:
How the Internet of Things changes traditional design and user experience — from huffingtonpost by Phil Simon
Excerpt:
Make no mistake: Design is no longer an afterthought at progressive organizations. Companies are hiring highly paid user-experience experts en masse–a trend that will only intensify as the Internet of Things (IoT) arrives.
Web design trends: 6 designs to end 2015 — from webimp.com.sg
Be careful about these 6 web design trends in 2016 — from awwwards.com
Are Hamburger Menus, Parallax Scrolling and Complex Typography a help or a hindrance?
Excerpt:
Trends in web design, like fashion trends, come and go. Sometimes trends are dictated by necessity (like responsive design). Other trends are industry shifts, such as the change from skeuomorphism to flat design.
The decision to follow a trend must depend on the needs of your users and your business. The decision should never be based solely on “it’s what the cool sites are doing”. Fads fade. A site built only on trends quickly becomes out of date.
With that in mind, let’s look at the design trends that you might want to think twice about using.
Top web design trends for 2016 — from creativebloq.com
We round up the hottest web design trends set to dominate 2016.
Excerpt:
Just like any other field of design, web design trends come and go with the passing of time. Unlike many other fields, however, web design has a relentless driver to change: technology. Because the basis of the platform is ever changing, some of the trends in design for the web are as a result of improvements to what’s possible as much as a reflection on changing taste.
2015 has been an interesting year in terms of web design. The visual landscape for web designers has remained largely as it was in 2014, with only a refinement of the minimalist approach that has become popular over the past few years. Underneath the aesthetic treatment of pages, however, the web has been quietly progressing.
Addendums:
From DSC:
This posting is meant to surface the need for debates/discussions, new policy decisions, and for taking the time to seriously reflect upon what type of future that we want. Given the pace of technological change, we need to be constantly asking ourselves what kind of future we want and then to be actively creating that future — instead of just letting things happen because they can happen. (i.e., just because something can be done doesn’t mean it should be done.)
Gerd Leonhard’s work is relevant here. In the resource immediately below, Gerd asserts:
I believe we urgently need to start debating and crafting a global Digital Ethics Treaty. This would delineate what is and is not acceptable under different circumstances and conditions, and specify who would be in charge of monitoring digressions and aberrations.
I am also including some other relevant items here that bear witness to the increasingly rapid speed at which we’re moving now.
Redefining the relationship of man and machine: here is my narrated chapter from the ‘The Future of Business’ book (video, audio and pdf) — from futuristgerd.com by Gerd Leonhard
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Robot revolution: rise of ‘thinking’ machines could exacerbate inequality — from theguardian.com by Heather Stewart
Global economy will be transformed over next 20 years at risk of growing inequality, say analysts
Excerpt (emphasis DSC):
A “robot revolution” will transform the global economy over the next 20 years, cutting the costs of doing business but exacerbating social inequality, as machines take over everything from caring for the elderly to flipping burgers, according to a new study.
As well as robots performing manual jobs, such as hoovering the living room or assembling machine parts, the development of artificial intelligence means computers are increasingly able to “think”, performing analytical tasks once seen as requiring human judgment.
In a 300-page report, revealed exclusively to the Guardian, analysts from investment bank Bank of America Merrill Lynch draw on the latest research to outline the impact of what they regard as a fourth industrial revolution, after steam, mass production and electronics.
“We are facing a paradigm shift which will change the way we live and work,” the authors say. “The pace of disruptive technological innovation has gone from linear to parabolic in recent years. Penetration of robots and artificial intelligence has hit every industry sector, and has become an integral part of our daily lives.”
First genetically modified humans could exist within two years — from telegraph.co.uk by Sarah Knapton
Biotech company Editas Medicine is planning to start human trials to genetically edit genes and reverse blindness
Excerpt:
Humans who have had their DNA genetically modified could exist within two years after a private biotech company announced plans to start the first trials into a ground-breaking new technique.
Editas Medicine, which is based in the US, said it plans to become the first lab in the world to ‘genetically edit’ the DNA of patients suffering from a genetic condition – in this case the blinding disorder ‘leber congenital amaurosis’.
Gartner predicts our digital future — from gartner.com by Heather Levy
Gartner’s Top 10 Predictions herald what it means to be human in a digital world.
Excerpt:
Here’s a scene from our digital future: You sit down to dinner at a restaurant where your server was selected by a “robo-boss” based on an optimized match of personality and interaction profile, and the angle at which he presents your plate, or how quickly he smiles can be evaluated for further review. Or, perhaps you walk into a store to try on clothes and ask the digital customer assistant embedded in the mirror to recommend an outfit in your size, in stock and on sale. Afterwards, you simply tell it to bill you from your mobile and skip the checkout line.
These scenarios describe two predictions in what will be an algorithmic and smart machine driven world where people and machines must define harmonious relationships. In his session at Gartner Symposium/ITxpo 2016 in Orlando, Daryl Plummer, vice president, distinguished analyst and Gartner Fellow, discussed how Gartner’s Top Predictions begin to separate us from the mere notion of technology adoption and draw us more deeply into issues surrounding what it means to be human in a digital world.
Univ. of Washington faculty study legal, social complexities of augmented reality — from phys.org
Excerpt:
But augmented reality will also bring challenges for law, public policy and privacy, especially pertaining to how information is collected and displayed. Issues regarding surveillance and privacy, free speech, safety, intellectual property and distraction—as well as potential discrimination—are bound to follow.
The Tech Policy Lab brings together faculty and students from the School of Law, Information School and Computer Science & Engineering Department and other campus units to think through issues of technology policy. “Augmented Reality: A Technology and Policy Primer” is the lab’s first official white paper aimed at a policy audience. The paper is based in part on research presented at the 2015 International Joint Conference on Pervasive and Ubiquitous Computing, or UbiComp conference.
Along these same lines, also see:
Stuart Russell on Why Moral Philosophy Will Be Big Business in Tech — from kqed.org by
Excerpt (emphasis DSC):
Our first Big Think comes from Stuart Russell. He’s a computer science professor at UC Berkeley and a world-renowned expert in artificial intelligence. His Big Think?
“In the future, moral philosophy will be a key industry sector,” says Russell.
Translation? In the future, the nature of human values and the process by which we make moral decisions will be big business in tech.
Life, enhanced: UW professors study legal, social complexities of an augmented reality future — from washington.edu by Peter Kelley
Excerpt:
But augmented reality will also bring challenges for law, public policy and privacy, especially pertaining to how information is collected and displayed. Issues regarding surveillance and privacy, free speech, safety, intellectual property and distraction — as well as potential discrimination — are bound to follow.
An excerpt from:
THREE: CHALLENGES FOR LAW AND POLICY
AR systems change human experience and, consequently, stand to challenge certain assumptions of law and policy. The issues AR systems raise may be divided into roughly two categories. The first is collection, referring to the capacity of AR devices to record, or at least register, the people and places around the user. Collection raises obvious issues of privacy but also less obvious issues of free speech and accountability. The second rough category is display, referring to the capacity of AR to overlay information over people and places in something like real-time. Display raises a variety of complex issues ranging from
possible tort liability should the introduction or withdrawal of information lead to injury, to issues surrounding employment discrimination or racial profiling. Policymakers and stakeholders interested in AR should consider what these issues mean for them. Issues related to the collection of information include…
HR tech is getting weird, and here’s why — from hrmorning.com by guest poster Julia Scavicchio
Excerpt (emphasis DSC):
Technology has progressed to the point where it’s possible for HR to learn almost everything there is to know about employees — from what they’re doing moment-to-moment at work to what they’re doing on their off hours. Guest poster Julia Scavicchio takes a long hard look at the legal and ethical implications of these new investigative tools.
Why on Earth does HR need all this data? The answer is simple — HR is not on Earth, it’s in the cloud.
The department transcends traditional roles when data enters the picture.
Many ethical questions posed through technology easily come and go because they seem out of this world.
18 AI researchers reveal the most impressive thing they’ve ever seen — from businessinsider.com by Guia Marie Del Prado,
Excerpt:
Where will these technologies take us next? Well to know that we should determine what’s the best of the best now. Tech Insider talked to 18 AI researchers, roboticists, and computer scientists to see what real-life AI impresses them the most.
…
“The DeepMind system starts completely from scratch, so it is essentially just waking up, seeing the screen of a video game and then it works out how to play the video game to a superhuman level, and it does that for about 30 different video games. That’s both impressive and scary in the sense that if a human baby was born and by the evening of its first day was already beating human beings at video games, you’d be terrified.”
Algorithmic Economy: Powering the Machine-to-Machine Age Economic Revolution — from formtek.com by Dick Weisinger
Excerpts:
As technology advances, we are becoming increasingly dependent on algorithms for everything in our lives. Algorithms that can solve our daily problems and tasks will do things like drive vehicles, control drone flight, and order supplies when they run low. Algorithms are defining the future of business and even our everyday lives.
…
Sondergaard said that “in 2020, consumers won’t be using apps on their devices; in fact, they will have forgotten about apps. They will rely on virtual assistants in the cloud, things they trust. The post-app era is coming. The algorithmic economy will power the next economic revolution in the machine-to-machine age. Organizations will be valued, not just on their big data, but on the algorithms that turn that data into actions that ultimately impact customers.”
Related items:
Addendums:
Addendum on 12/14/15:
Don’t get Ubered: Be an instigator of digital disruption — from by Minda Zetlin
Excerpts (emphasis DSC):
It’s a common complaint from business leaders: IT takes too long to give us what we need. Not only is creating impatience in business leaders bad for a CIO’s reputation, it also leads to growth in “shadow” or “rogue” IT, as frustrated business leaders seek a more immediate solution. The answer is for IT to speed up its work, but that’s a tall order for many, who already feel they’re moving as fast as they can and then some.
In an interview with The Enterprisers Project, Emmet B. Keeffe, CEO of the software visualization company iRise, explains how technology leaders can and must speed up their projects.
…
Keeffe: Don’t settle for a seat at the table. Every CIO faces his or her own challenges, but one thing we’ve been hearing for something like a decade is business and IT alignment and getting a seat at the table. But at this stage of the game, when software and the Internet define most businesses to their users, being at the table isn’t enough. CIOs need to be calling the business to the table, and presenting innovative ways to thrive.
Rise recently held a CIO event in New York, and though it wasn’t explicitly on the agenda, the one thing every participant talked about was disruption and the potential for startups to Uber them with a new digital business model, or for established competitors to beat them to a new digitally driven punch. They were focused on what was going on in the competitive landscape, figuring out how to act immediately on opportunity, and how to make sure their business leaders were listening.
So if there are any CIOs left out there still calling alignment a job well-done, my advice would be to keep pushing to a higher level, instigating strategic change rather than only falling in line with it.
From DSC:
The article below relates well to this graphic from sparks & honey.
NOTE:
Higher education is included in this discussion. If we think that we’re not included — and the other forces continue that are putting the heat in higher ed’s kitchen — it’s highly likely that other forms and channels of learning will fill the voids and gaps in what people are looking for and are willing to pay for.
How the new economy is changing the workplace, part II — from workdesign.com by Bob Fox; also see part I and part III
Excerpts:
Change is a constant, but when the speed of change increases it becomes a much different animal. Incremental business improvements are much easier to manage, and are a necessary part of all businesses. We tend to think linearly, so disruptive change is the real risk. The challenge with disruptive change is that it is often unpredictable and it generally conflicts with the core competency of a business. What’s more, it can come from other industries.
…
While disruptive change and innovation are likely the cause, it’s the inability of most businesses to deal with or react to those challenges over time that’s the death knell. We think tomorrow will be just like today, and we don’t have the workspaces to effectively share, question, and iterate ideas and leverage innovation to sustain our organizations through tough challenges.
There is a widespread human tendency, with which we are all of us familiar, that can be simply expressed as the “kink” in the curve where the past meets the future. The exponential line of human technological progress, long driven by information and for the past generation by the power of the chip, is kinked. It is kinked, inevitably, at the present. — Nigel Cameron
If I had told you 15 years ago that in the future you would have a device that you could carry in your pocket where you can get your mail, make a video call, carry thousands of your favorite songs, take pictures and videos and share them, check the stock market in real time, get the latest headlines immediately, get directions instantly to wherever you wanted to go, make a dinner or hotel reservation, invite your friends and that all of it would be essentially free, you would have thought I was some kind of nut. But look at us now.
From DSC:
For institutions of higher education, we need to be able to experiment…to fail…to succeed….to iterate until we find out what’s working and what’s not working. We need more innovative cultures. We need more Trimtab Groups.
For K-12 and higher education, we need to teach our kids how to run their own businesses…as it’s highly likely they will be a part of the contingent workforce at some point(s) in their lifetimes.
Also related/see:
The results help to clarify digital disruption and how business leaders view it. Here are some key findings: