learning agents

“Affordable and at-scale” [Schroeder] + “Trends for the future of education with Jeff Selingo” [Steelcase]

On 10/31/2018, in 21st century, 24x7x365 access, adult learning, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, business side of he, career development, change, colleges, communities of practice, community colleges, computer science, cost of getting a degree, dangers of the status quo, digital learning, disruption, distance education, education, education reform, education technology, emerging technologies, face-to-face, future, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning spaces, lifelong learning, MOOCs -- Massive Open Online Courses, new business models, online learning, United States, universities, vendors, vision/possibilities, web-based collaboration, by Daniel Christian

Affordable and at-scale — from insidehighered.com by Ray Schroeder
Affordable degrees at scale have arrived. The momentum behind this movement is undeniable, and its impact will be significant, Ray Schroeder writes.

Excerpt (emphasis DSC):

How many times have we been told that major change in our field is on the near horizon? Too many times, indeed.

The promises of technologies and practices have fallen short more often than not. Just seven years ago, I was part of the early MOOC movement and felt the pulsating potential of teaching thousands of students around the world in a single class. The “year of the MOOC” was declared in 2012. Three years later, skeptics declared that the MOOC had died an ignominious death with high “failure” rates and relatively little recognition by employers.

However, the skeptics were too impatient, misunderstood the nature of MOOCs and lacked the vision of those at Georgia Tech, the University of Illinois, Arizona State University, Coursera, edX and scores of other institutions that have persevered in building upon MOOCs’ premises to develop high-quality, affordable courses, certificates and now, degrees at scale.

No, these degrees are not free, but they are less than half the cost of on-campus versions. No, they are not massive in the hundreds of thousands, but they are certainly at large scale with many thousands enrolled. In computer science, the success is felt across the country.

Georgia Tech alone has enrolled 10,000 students over all in its online master’s program and is adding thousands of new students each semester in a top 10-ranked degree program costing less than $7,000. Georgia Tech broke the new ground through building collaborations among several partners. Yet, that was just the beginning, and many leading universities have followed.

Also see:

Trends for the future of education with Jeff Selingo — from steelcase.com
How the future of work and new technology will make place more important than ever.

Excerpt:

Selingo sees artificial intelligence and big data as game changers for higher education. He says AI can free up professors and advisors to spend more time with students by answering some more frequently-asked questions and handling some of the grading. He also says data can help us track and predict student performance to help them create better outcomes. “When they come in as a first-year student, we can say ‘People who came in like you that had similar high school grades and took similar classes ended up here. So, if you want to get out of here in four years and have a successful career, here are the different pathways you should follow.’”

Reflections on “Inside Amazon’s artificial intelligence flywheel” [Levy]

On 10/19/2018, in 21st century, 24x7x365 access, A/V -- audio/visual, Amazon, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, career development, colleges, communities of practice, community colleges, competency-based learning/education, computer science, content development, aggregation, repositories, corporate / business world, cost of getting a degree, dangers of the status quo, Daniel S. Christian, data related items, digital learning, disruption, distance education, e-books, e-publishing related items (EPUB and more), e-readers, education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, entrepreneurship, experimentation, future, future of higher education, game-changing environment, generational differences, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, interactivity, internet, K-12 related, law schools, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, library / librarians, lifelong learning, microlearning, mobile learning, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, Natural Language Processing (NLP), new business models, online learning, online media, online tutoring, personalized/customized learning, platforms, reinvent, second screen apps, social learning / networks, society, staying relevant, streams of content, student-related, surviving, teaching online, technologies for your home, tools, training / L&D, trends, United States, universities, usability, user experience (UX), vision/possibilities, voice recognition / voice enabled interfaces, workplace, by Daniel Christian

Inside Amazon’s artificial intelligence flywheel — from wired.com by Steven Levy
How deep learning came to power Alexa, Amazon Web Services, and nearly every other division of the company.

Excerpt (emphasis DSC):

Amazon loves to use the word flywheel to describe how various parts of its massive business work as a single perpetual motion machine. It now has a powerful AI flywheel, where machine-learning innovations in one part of the company fuel the efforts of other teams, who in turn can build products or offer services to affect other groups, or even the company at large. Offering its machine-learning platforms to outsiders as a paid service makes the effort itself profitable—and in certain cases scoops up yet more data to level up the technology even more.

It took a lot of six-pagers to transform Amazon from a deep-learning wannabe into a formidable power. The results of this transformation can be seen throughout the company—including in a recommendations system that now runs on a totally new machine-learning infrastructure. Amazon is smarter in suggesting what you should read next, what items you should add to your shopping list, and what movie you might want to watch tonight. And this year Thirumalai started a new job, heading Amazon search, where he intends to use deep learning in every aspect of the service.

“If you asked me seven or eight years ago how big a force Amazon was in AI, I would have said, ‘They aren’t,’” says Pedro Domingos, a top computer science professor at the University of Washington. “But they have really come on aggressively. Now they are becoming a force.”

Maybe the force.

From DSC:
When will we begin to see more mainstream recommendation engines for learning-based materials? With the demand for people to reinvent themselves, such a next generation learning platform can’t come soon enough!

Turning over control to learners to create/enhance their own web-based learner profiles; and allowing people to say who can access their learning profiles.
AI-based recommendation engines to help people identify curated, effective digital playlists for what they want to learn about.
Voice-driven interfaces.
Matching employees to employers.
Matching one’s learning preferences (not styles) with the content being presented as one piece of a personalized learning experience.
From cradle to grave. Lifelong learning.
Multimedia-based, interactive content.
Asynchronously and synchronously connecting with others learning about the same content.
Online-based tutoring/assistance; remote assistance.
Reinvent. Staying relevant. Surviving.
Competency-based learning.

We’re about to embark on a period in American history where career reinvention will be critical, perhaps more so than it’s ever been before. In the next decade, as many as 50 million American workers—a third of the total—will need to change careers, according to McKinsey Global Institute. Automation, in the form of AI (artificial intelligence) and RPA (robotic process automation), is the primary driver. McKinsey observes: “There are few precedents in which societies have successfully retrained such large numbers of people.”

Bill Triant and Ryan Craig

Also relevant/see:

Online education’s expansion continues in higher ed with a focus on tech skills — from educationdive.com by James Paterson

Dive Brief:

Online learning continues to expand in higher ed with the addition of several online master’s degrees and a new for-profit college that offers a hybrid of vocational training and liberal arts curriculum online.
Inside Higher Ed reported the nonprofit learning provider edX is offering nine master’s degrees through five U.S. universities — the Georgia Institute of Technology, the University of Texas at Austin, Indiana University, Arizona State University and the University of California, San Diego. The programs include cybersecurity, data science, analytics, computer science and marketing, and they cost from around $10,000 to $22,000. Most offer stackable certificates, helping students who change their educational trajectory.
Former Harvard University Dean of Social Science Stephen Kosslyn, meanwhile, will open Foundry College in January. The for-profit, two-year program targets adult learners who want to upskill, and it includes training in soft skills such as critical thinking and problem solving. Students will pay about $1,000 per course, though the college is waiving tuition for its first cohort.

AI Forces Shaping Work & Learning in 2030 [IFTF and Lumina Foundation]

On 10/18/2018, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, career development, change, changing business models, colleges, community colleges, competency-based learning/education, computer science, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, digital learning, education, education technology, emerging technologies, future, future of higher education, game-changing environment, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, K-12 related, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, personalized/customized learning, platforms, programming, society, staying relevant, student-related, technologies for your home, technology (general), tools, training / L&D, trends, United States, universities, vendors, vision/possibilities, by Daniel Christian

In the 2030 and beyond world, employers will no longer be a separate entity from the education establishment. Pressures from both the supply and demand side are so large that employers and learners will end up, by default, co-designing new learning experiences, where all learning counts.

OBJECTIVES FOR CONVENINGS

Identify the skills everyone will need to navigate the changing relationship between machine intelligence and people over the next 10-12 years.
Develop implications for work, workers, students, working learners, employers, and policymakers.
Identify a preliminary set of actions that need to be taken now to best prepare for the changing work + learn ecosystem.

Three key questions guided the discussions:

What are the LEAST and MOST essential skills needed for the future?
Where and how will tomorrow’s workers and learners acquire the skills they really need?
Who is accountable for making sure individuals can thrive in this new economy?

This report summarizes the experts’ views on what skills will likely be needed to navigate the work + learn ecosystem over the next 10–15 years—and their suggested steps for better serving the nation’s future needs.

In a new world of work, driven especially by AI, institutionally-sanctioned curricula could give way to AI-personalized learning. This would drastically change the nature of existing social contracts between employers and employees, teachers and students, and governments and citizens. Traditional social contracts would need to be renegotiated or revamped entirely. In the process, institutional assessment and evaluation could well shift from top-down to new bottom-up tools and processes for developing capacities, valuing skills, and managing performance through new kinds of reputation or accomplishment scores.

…

In October 2017, Chris Wanstrath, CEO of Github, the foremost code-sharing and social networking resource for programmers today, made a bold statement: “The future of coding is no coding at all.” He believes that the writing of code will be automated in the near future, leaving humans to focus on “higher-level strategy and design of software.” Many of the experts at the convenings agreed. Even creating the AI systems of tomorrow, they asserted, will likely require less human coding than is needed today, with graphic interfaces turning AI programming into a drag-and-drop operation.

Digital fluency does not mean knowing coding languages. Experts at both convenings contended that effectively “befriending the machine” will be less about teaching people to code and more about being able to empathize with AIs and machines, understanding how they “see the world” and “think” and “make decisions.” Machines will create languages to talk to one another.

…

Here’s a list of many skills the experts do not expect to see much of—if at all—in the future:

Coding. Systems will be self-programming.
Building AI systems. Graphic interfaces will turn AI programming into drag-and-drop operations.
Calendaring, scheduling, and organizing. There won’t be need for email triage.
Planning and even decision-making. AI assistants will pick this up.
Creating more personalized curricula. Learners may design more of their own personalized learning adventure.
Writing and reviewing resumes. Digital portfolios, personal branding, and performance reputation will replace resumes.
Language translation and localization. This will happen in real time using translator apps.
Legal research and writing. Many of our legal systems will be automated.
Validation skills. Machines will check people’s work to validate their skills.
Driving. Driverless vehicles will replace the need to learn how to drive.

Here’s a list of the most essential skills needed for the future:

Quantitative and algorithmic thinking.
Managing reputation.
Storytelling and interpretive skills.
First principles thinking.
Communicating with machines as machines.
Augmenting high-skilled physical tasks with AI.
Optimization and debugging frame of mind.
Creativity and growth mindset.
Adaptability.
Emotional intelligence.
Truth seeking.
Cybersecurity.

The rise of machine intelligence is just one of the many powerful social, technological, economic, environmental, and political forces that are rapidly and disruptively changing the way everyone will work and learn in the future. Because this largely tech-driven force is so interconnected with other drivers of change, it is nearly impossible to understand the impact of intelligent agents on how we will work and learn without also imagining the ways in which these new tools will reshape how we live.

10 jobs that are safe in an AI world — from linkedin.com by Kai-Fu Lee

Excerpts:

Teaching
AI will be a great tool for teachers and educational institutions, as it will help educators figure out how to personalize curriculum based on each student’s competence, progress, aptitude, and temperament. However, teaching will still need to be oriented around helping students figure out their interests, teaching students to learn independently, and providing one-on-one mentorship. These are tasks that can only be done by a human teacher. As such, there will still be a great need for human educators in the future.

Criminal defense law
Top lawyers will have nothing to worry about when it comes to job displacement. reasoning across domains, winning the trust of clients, applying years of experience in the courtroom, and having the ability to persuade a jury are all examples of the cognitive complexities, strategies, and modes of human interaction that are beyond the capabilities of AI. However, a lot of paralegal and preparatory work like document review, analysis, creating contracts, handling small cases, packing cases, and coming up with recommendations can be done much better and more efficiently with AI. The costs of law make it worthwhile for AI companies to go after AI paralegals and AI junior lawyers, but not top lawyers.

From DSC:
In terms of teaching, I agree that while #AI will help personalize learning, there will still be a great need for human teachers, professors, and trainers. I also agree w/ my boss (and with some of the author’s viewpoints here, but not all) that many kinds of legal work will still need the human touch & thought processes. I diverge from his thinking in terms of scope — the need for human lawyers will go far beyond just lawyers involved in crim law.

Also see:

15 business applications for artificial intelligence and machine learning — from forbes.com

Excerpt:

Fifteen members of Forbes Technology Council discuss some of the latest applications they’ve found for AI/ML at their companies. Here’s what they had to say…

To higher ed: When the race track is going 180mph, you can’t walk or jog onto the track. [Christian]

On 09/25/2018, in 21st century, 24x7x365 access, accreditation, adult learning, analytics, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), Blockchain, bots, business side of he, career development, change, changing business models, cloud-based computing / apps / other cloud-related, colleges, community colleges, competency-based learning/education, corporate / business world, corporate universities / corporate training, cost of getting a degree, curriculum, dangers of the status quo, Daniel S. Christian, digital learning, disruption, distance education, education reform, education technology, emerging technologies, engineering, entrepreneurship, future, future of higher education, game-changing environment, generational differences, global / globalization, heutagogy, higher education, human-computer interaction (HCI), IBM, ideas, innovation, intelligent systems, internet, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, Mixed Reality (MR), more voice more choice more control, online learning, organizational change, pace of change, personalized/customized learning, platforms, professional development, robotics, science, social learning / networks, society, staying relevant, student-related, surviving, technologies for your home, technology (general), tools, training / L&D, TVs, universities, vendors, Virtual Reality (VR) / worlds / learning, vision/possibilities, web-based collaboration, XR - extended reality, by Daniel Christian

From DSC:
When the race track is going 180mph, you can’t walk or jog onto the track. What do I mean by that?

Consider this quote from an article that Jeanne Meister wrote out at Forbes entitled, “The Future of Work: Three New HR Roles in the Age of Artificial Intelligence:”*

This emphasis on learning new skills in the age of AI is reinforced by the most recent report on the future of work from McKinsey which suggests that as many as 375 million workers around the world may need to switch occupational categories and learn new skills because approximately 60% of jobs will have least one-third of their work activities able to be automated.

Go scan the job openings and you will likely see many that have to do with technology, and increasingly, with emerging technologies such as artificial intelligence, deep learning, machine learning, virtual reality, augmented reality, mixed reality, big data, cloud-based services, robotics, automation, bots, algorithm development, blockchain, and more.

From Robert Half’s 2019 Technology Salary Guide

How many of us have those kinds of skills? Did we get that training in the community colleges, colleges, and universities that we went to? Highly unlikely — even if you graduated from one of those institutions only 5-10 years ago. And many of those institutions are often moving at the pace of a nice leisurely walk, with some moving at a jog, even fewer are sprinting. But all of them are now being asked to enter a race track that’s moving at 180mph. Higher ed — and society at large — are not used to moving at this pace.

This is why I think that higher education and its regional accrediting organizations are going to either need to up their game hugely — and go through a paradigm shift in the required thinking/programming/curricula/level of responsiveness — or watch while alternatives to institutions of traditional higher education increasingly attract their learners away from them.

This is also, why I think we’ll see an online-based, next generation learning platform take place. It will be much more nimble — able to offer up-to-the minute, in-demand skills and competencies.

The below graphic is from:
Jobs lost, jobs gained: What the future of work will mean for jobs, skills, and wages

* Three New HR Roles To Create Compelling Employee Experiences
These new HR roles include:

IBM: Vice President, Data, AI & Offering Strategy, HR
Kraft Heinz Senior Vice President Global HR, Performance and IT
SunTrust Senior Vice President Employee Wellbeing & Benefits

What do these three roles have in common? All have been created in the last three years and acknowledge the growing importance of a company’s commitment to create a compelling employee experience by using data, research, and predictive analytics to better serve the needs of employees. In each case, the employee assuming the new role also brought a new set of skills and capabilities into HR. And importantly, the new roles created in HR address a common vision: create a compelling employee experience that mirrors a company’s customer experience.

An excerpt from McKinsey Global Institute | Notes from the Frontier | Modeling the Impact of AI on the World Economy

Workers.
A widening gap may also unfold at the level of individual workers. Demand for jobs could shift away from repetitive tasks toward those that are socially and cognitively driven and others that involve activities that are hard to automate and require more digital skills.12 Job profiles characterized by repetitive tasks and activities that require low digital skills may experience the largest decline as a share of total employment, from some 40 percent to near 30 percent by 2030. The largest gain in share may be in nonrepetitive activities and those that require high digital skills, rising from some 40 percent to more than 50 percent. These shifts in employment would have an impact on wages. We simulate that around 13 percent of the total wage bill could shift to categories requiring nonrepetitive and high digital skills, where incomes could rise, while workers in the repetitive and low digital skills categories may potentially experience stagnation or even a cut in their wages. The share of the total wage bill of the latter group could decline from 33 to 20 percent.13 Direct consequences of this widening gap in employment and wages would be an intensifying war for people, particularly those skilled in developing and utilizing AI tools, and structural excess supply for a still relatively high portion of people lacking the digital and cognitive skills necessary to work with machines.

Coursera’s CEO on the Evolving Meaning of ‘MOOC’ [Schaffhauser]

On 09/12/2018, in 21st century, 24x7x365 access, adjunct faculty, Artificial Intelligence/Agents/LLMs/and Related, business, business side of he, career development, changing business models, cloud-based computing / apps / other cloud-related, collaboration, colleges, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, Daniel S. Christian, digital learning, education technology, faculty/staff, future, future of higher education, game-changing environment, global / globalization, higher education, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, MOOCs -- Massive Open Online Courses, web-based collaboration, by Daniel Christian

Coursera’s CEO on the Evolving Meaning of ‘MOOC’ — from by Dian Schaffhauser
When you can bring huge numbers of students together with lots of well-branded universities and global enterprises seeking a highly skilled workforce, could those linkages be strong enough to forge a new future for massive open online courses?

Excerpts:

Campus Technology: Coursera used to be a MOOC operator, but now it’s a tech company, an LMS company, a virtual bootcamp and more. So how are you describing Coursera these days?

Maggioncalda: As a learning platform. We like to say to our universities, “Coursera is a platform for your global campus.”

You have [traditional universities] teaching with some of the world’s best professors, with some of the most cutting-edge research, to a population of people who have sat right here in front of you, on a small parcel of land, and who pay a lot of money to do that. It’s been very high quality that’s been available to the very few.

What we’re interested in doing is taking that quality of education and making it available to a vast group of people. When you think about our business model, I like to think about it as an ecosystem of learners, educators and employers. What we do is we link them together. We have 34 million learners from around the world. Our biggest country represented is the United States, followed by India, followed by China, followed by Mexico, followed by Brazil. A lot of the emerging markets and the learners there are coming to Coursera to learn and prosper.

…

[Editor’s note: Coursera currently hosts 10 online degree programs. And most recently, in July 2018, the University of Pennsylvania announced that it was launching its first fully online master’s degree, delivered through Coursera and priced at about a third of the cost of its on-campus equivalent.]…

…

CT: Let’s talk about the University of Pennsylvania deal. Do you think that’s going to put some competitive pressure on the other Tier 1 schools to jump into the fray?

Maggioncalda: This is a very well-regarded program. The University of Pennsylvania is a very well-regarded university. I think it’s causing a lot of people to re-evaluate what they were imagining their future might look like: Maybe learners really do want to have access that’s more convenient and lower cost and they don’t have to quit their jobs to take. And maybe there is literally a world of learners who can’t come to campus, in India and Europe and Latin America and Russia and Asia Pacific and China.

As a learning platform. We like to say to our universities, “Coursera is a platform for your global campus.”

Jeff Maggioncalda, Coursera CEO

In two years we’ve had over 1,400 companies hire Coursera to deliver university courses at work to their employees.

Now we’re starting to link the 34 million learners out there to the employers who are looking for people who have certain skills, saying, “Look, if you’re on Coursera learning about this thing, there might be companies who want to hire people that know the thing that you just learned.”

Jeff Maggioncalda, Coursera CEO

Learning from the Living [Class] Room:
A global, powerful, next generation learning platform — meant to help people
reinvent themselves quickly, cost-effectively, conveniently, & consistently

A new, global, collaborative learning platform that offers more choice, more control to learners of all ages – 24×7 – and could become the organization that futurist Thomas Frey discusses here with Business Insider:
- “I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.
A learner-centered platform that is enabled by – and reliant upon – human beings but is backed up by a powerful suite of technologies that work together in order to help people reinvent themselves quickly, conveniently, and extremely cost-effectively
A customizable learning environment that will offer up-to-date streams of regularly curated content (i.e., microlearning) as well as engaging learning experiences
Along these lines, a lifelong learner can opt to receive an RSS feed on a particular topic until they master that concept; periodic quizzes (i.e., spaced repetition) determine that mastery. Once mastered, the system will ask the learner as to whether they still want to receive that particular stream of content or not.
A Netflix-like interface to peruse and select plugins to extend the functionality of the core product
An AI-backed system of analyzing employment trends and opportunities will highlight those courses and “streams of content” that will help someone obtain the most in-demand skills
A system that tracks learning and, via Blockchain-based technologies, feeds all completed learning modules/courses into learners’ web-based learner profiles
A learning platform that provides customized, personalized recommendation lists – based upon the learner’s goals
A platform that delivers customized, personalized learning within a self-directed course (meant for those content creators who want to deliver more sophisticated courses/modules while moving people through the relevant Zones of Proximal Development)
Notifications and/or inspirational quotes will be available upon request to help provide motivation, encouragement, and accountability – helping learners establish habits of continual, lifelong-based learning
(Potentially) An online-based marketplace, matching learners with teachers, professors, and other such Subject Matter Experts (SMEs)
(Potentially) Direct access to popular job search sites
(Potentially) Direct access to resources that describe what other companies do/provide and descriptions of any particular company’s culture (as described by current and former employees and freelancers)
(Potentially) Integration with one-on-one tutoring services

“Creating continuous, frictionless learning with new technologies” + 2 other items involving Artificial Intelligence (AI)

On 05/04/2018, in Artificial Intelligence/Agents/LLMs/and Related, bots, change, corporate / business world, corporate universities / corporate training, education technology, journalism, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, Natural Language Processing (NLP), voice recognition / voice enabled interfaces, workplace, by Daniel Christian

Creating continuous, frictionless learning with new technologies — from clomedia.com by Karen Hebert-Maccaro
Point-of-need and on-the-job learning experiences are about to get a lot more creative.

Excerpt:

Technology has conditioned workers to expect quick and easy experiences — from Google searches to help from voice assistants — so they can get the answers they need and get back to work. While the concept of “on-demand” learning is not new, it’s been historically tough to deliver, and though most learning and development departments have linear e-learning modules or traditional classroom experiences, today’s learners are seeking more performance-adjacent, “point-of-need” models that fit into their busy, fast-paced work environments.

Enter emerging technologies. Artificial intelligence, voice interfaces and augmented reality, when applied correctly, have the potential to radically change the nature of how we learn at work. What’s more, these technologies are emerging at a consumer-level, meaning HR’s lift in implementing them into L&D may not be substantial. Consider the technologies we already use regularly — voice assistants like Alexa, Siri and Google Assistant may be available in 55 percent of homes by 2022, providing instant, seamless access to information we need on the spot. While asking a home assistant for the weather, the best time to leave the house to beat traffic or what movies are playing at a local theater might not seem to have much application in the workplace, this nonlinear, point-of-need interaction is already playing out across learning platforms.

Artificial intelligence, voice interfaces and augmented reality, when applied correctly, have the potential to radically change the nature of how we learn at work.

The rise of newsroom smart machines: Optimizing workflow with artificial intelligence — from mediablog.prnewswire.com by Julian Dossett

Excerpts:

As computer algorithms become more advanced, artificial intelligence (AI) increasingly has grown prominent in the workplace. Top news organizations now use AI for a variety of newsroom tasks.
…
But current AI systems largely are still dependent on humans to function correctly, and the most pressing concern is understanding how to correctly operate these systems as they continue to thrive in a variety of media-related industries.
…
So, while [Machine Learning] systems soon will become ubiquitous in many professions, they won’t replace the professionals working in those fields for some time — rather, they will become an advanced tool that will aid in decision making. This is not to say that AI will never endanger human jobs. Automation always will find a way.

AI and Chatbots in Education: What Does The FutureHold? — from chatbotsmagazine.com by Robin Singh

From DSC:
While I don’t find this article to be exemplary, I post this one mainly to encourage innovative thinking about how we might use some of these technologies in our future learning ecosystems.

AI could assist teachers, professors, and trainers. Plus “Brands that use AI to enhance marketing (infographic) 2018”

On 04/23/2018, in adjunct faculty, Amazon, Apple, Artificial Intelligence/Agents/LLMs/and Related, bots, career development, change, colleges, community colleges, computer science, corporate / business world, education, education technology, emerging technologies, engagement / engaging students, Facebook / Meta Platforms, faculty/staff, Google, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, K-12 related, languages and translation, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, marketing/social marketing, marketplaces, personalized/customized learning, platforms, tools, training / L&D, trends, usability, user experience (UX), vendors, wearables, workplace, by Daniel Christian

An AI Bot for the Teacher — with thanks to Karthik Reddy for this resource

Artificial intelligence is the stuff of science fiction – if you are old enough, you will remember those Terminator movies a good few years ago, where mankind was systematically being wiped out by computers.

The truth is that AI, though not quite at Terminator level yet, is already a fact and something that most of us have encountered already. If you have ever used the virtual assistant on your phone or the Ask Google feature, you have used AI.

Some companies are using it as part of their sales and marketing strategies. An interesting example is Lowe’s Home Improvement that, instead of chatbots, uses actual robots into their physical stores. These robots are capable of helping customers locate products that they’re interested in, taking a lot of the guesswork out of the entire shopping experience.

Of course, there are a lot of different potential applications for AI that are very interesting. Imagine an AI teaching assistant, for example. They could help grade papers, fact check and assist with lesson planning, etc., all to make our harassed teachers’ lives a little easier.

Chatbots could be programmed as tutors to help kids better understand core topics if they are struggling with them, ensuring that they don’t hold the rest of the class up. And, for kids who have a real affinity with the subject, help them learn more about what they are interested in.

It could also help enhance long distance training. Imagine if your students could get instant answers to basic questions through a simple chatbot. Sure, if they were still not getting it, they would come through to you – the chatbot cannot replace a real, live, teacher after all. But it could save you a lot of time and frustration.

Here, of course, we have only skimmed the surface of what artificial intelligence is capable of. Why not look through this infographic to see how different brands have been using this tech, and see what possible applications of it we might expect.

Brands that use AI to enhance marketing (infographic) 2018
From 16best.net with thanks to Karthik Reddy for this resource

“AI Helps Figure Out Where Students Go Wrong on Math Problems” [Bolkan]

On 04/03/2018, in Artificial Intelligence/Agents/LLMs/and Related, intelligent systems, intelligent tutoring, K-12 related, learning agents, learning ecosystem, Learning from the Living [Class] Room, mathematics, productivity / tips and tricks, student-related, teachers, by Daniel Christian

AI Helps Figure Out Where Students Go Wrong on Math Problems — from steamuniverse.com by Joshua Bolkan

Excerpt:

Researchers at Cornell University are working on software that will help math teachers understand what their students were thinking that led them to finding incorrect answers.

Erik Andersen, assistant professor of computer science at Cornell, said that teachers spend a lot of time grading math homework because grading is more complicated than just marking an answer as right or wrong.

“What the teachers are spending a lot of time doing is assigning partial credit and working individually to figure out what students are doing wrong,” Andersen said in a prepared statement. “We envision a future in which educators spend less time trying to reconstruct what their students are thinking and more time working directly with their students.”

Also see:

Automatic Diagnosis of Students’ Misconceptions in K-8 Mathematics — by Molly Q Feldman, Ji Yong Cho, Monica Ong, Sumit Gulwani, Zoran Popovi?, & Erik Andersen

DC: Might Alexa be a tool to periodically schedule & provide practice tests & distributed practice on content?

On 03/03/2018, in A/V -- audio/visual, adult learning, Amazon, Artificial Intelligence/Agents/LLMs/and Related, assessment, assistive technologies, bots, cloud-based computing / apps / other cloud-related, colleges, community colleges, computer science, content development, aggregation, repositories, curriculum, Daniel S. Christian, digital audio, digital learning, education technology, elearning, emerging technologies, experimentation, formal learning, higher education, human-computer interaction (HCI), ideas, informal learning, innovation, intelligent systems, intelligent tutoring, interaction design, interactivity, internet, K-12 related, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning preferences, learning theories, liberal arts, lifelong learning, microlearning, Natural Language Processing (NLP), online learning, online media, online tutoring, personalized/customized learning, platforms, productivity / tips and tricks, professional development, student-related, teaching & learning, technologies for your home, tools, training / L&D, universities, usability, user experience (UX), vendors, vision/possibilities, voice recognition / voice enabled interfaces, by Daniel Christian

From DSC:
After seeing the article entitled, “Scientists Are Turning Alexa into an Automated Lab Helper,” I began to wonder…might Alexa be a tool to periodically schedule & provide practice tests & distributed practice on content? In the future, will there be “learning bots” that a learner can employ to do such self-testing and/or distributed practice?

From page 45 of the PDF available here:

Reflections on “Michelle Weise: We Need to Design the Learning Ecosystem of the Future”

On 02/23/2018, in colleges, community colleges, digital learning, disruption, education reform, education technology, experimentation, future, future of higher education, game-changing environment, generational differences, higher education, ideas, innovation, leadership, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, lifelong learning, marketplaces, microlearning, mobile learning, more voice more choice more control, new business models, online learning, online tutoring, open courseware and systems, pace of change, personalized/customized learning, platforms, reinvent, robotics, society, staying relevant, streams of content, student-related, surviving, technologies for your home, training / L&D, trends, United States, universities, vendors, virtual tutoring, web-based collaboration, by Daniel Christian

Michelle Weise: ‘We Need to Design the Learning Ecosystem of the Future’ — from edsurge.com by Michelle Weise

Excerpts:

These days, education reformers, evangelists and foundations pay a lot of lip service to the notion of lifelong learning, but we do little to invest in the systems, architecture and infrastructure needed to facilitate seamless movements in and out of learning and work.

Talk of lifelong learning doesn’t translate into action. In fact, resources and funding are often geared toward the traditional 17- to 22-year-old college-going population and less often to working adults, our growing new-traditional student population.

We’ll need a different investment thesis: For most adults, taking time off work to attend classes at a local, brick-and-mortar community college or a four-year institution will not be the answer. The opportunity costs will be too high. Our current system of traditional higher education is ill-suited to facilitate flexible, seamless cost-effective learning pathways for these students to keep up with the emergent demands of the workforce.

…

Many adults may have no interest in coming back to college. Out of the 37 million Americans with some college and no degree, many have already failed one or twice before and will be wholly uninterested in experiencing more educational trauma.We can’t just say, “Here’s a MOOC, or here’s an online degree, or a 6- to 12-week immersive bootcamp.”

We have to do better. Let’s begin seeding the foundational elements of a learning ecosystem of the future—flexible enough for adults to move consistently in and out of learning and work. Enough talk about lifelong learning: Let’s build the foundations of that learning ecosystem of the future.

From DSC:
I couldn’t agree more with Michelle that we need a new learning ecosystem of the future. In fact, I have been calling such an effort “Learning from the Living [Class] Room — and it outlines a next generation learning platform that aims to deliver everything Michelle talks about in her solid article out at edsurge.com.

Along these lines…I just saw that Amazon is building out more cashierless stores (and Walmart is also at work on introducing more cashierless stores.) Now, let’s say that you are currently a cashier. 2-5 years from now (depending upon where you’re currently working and which stores are in your community), what are you going to do? The opportunities for such a position will be fewer and fewer. Who can help you do what Michelle mentioned here:

Working learners will also need help articulating their learning goals and envisioning a future for themselves. People don’t know how to translate their skills from one industry to another. How does a student begin to understand that 30% of what they already know could be channeled into a totally different and potentially promising pathway they never even knew was within reach?

And that cashier may have had a tough time with K-12 education and/or with higher education. As Michelle writes:

Many adults may have no interest in coming back to college. Out of the 37 million Americans with some college and no degree, many have already failed one or twice before and will be wholly uninterested in experiencing more educational trauma. We can’t just say, “Here’s a MOOC, or here’s an online degree, or a 6- to 12-week immersive bootcamp.”

And like the cashier in this example…we are quickly approaching an era where, I believe, many of us will need to reinvent ourselves in order to:

stay marketable
keep bread and butter on the table
continue to have a sense of purpose and meaning in our lives

Higher ed, if it wants to remain relevant, must pick up the pace of experimentation and increase the willingness to innovate, and to develop new business models — to develop new “learning channels” so to speak. Such channels need to be:

Up-to-date
Serving relevant data and information– especially regarding the job market and which jobs appear to be safe for the next 5-10 years
Inexpensive/affordable
Highly convenient

DC: How long before we will be able to use our voices to create/share learning-based playlists?

On 02/08/2018, in 21st century, A/V -- audio/visual, Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, digital learning, innovation, intelligent systems, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, music, user experience (UX), vendors, voice recognition / voice enabled interfaces, by Daniel Christian

You can now build Amazon Music playlists using voice commands on Alexa devices — from theverge.com by Natt Garun

Excerpt:

Amazon today announced that Amazon Music listeners can now build playlists using voice commands via Alexa. For example, if they’re streaming music from an app or listening to the radio on an Alexa-enabled device, they can use voice commands to add the current song to a playlist, or start a new playlist from scratch.

From DSC:
I wonder how long it will be before we will be able to create and share learning-based playlists for accessing digitally-based resources…? Perhaps AI will be used to offer a set of playlists on any given topic…?

With the exponential pace of change that we’re starting to experience — plus the 1/2 lives of information shrinking — such features could come in handy.

DC: Will Amazon get into delivering education/degrees? Is it working on developing a next gen learning platform that could highly disrupt higher ed?

On 01/31/2018, in Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, business, business side of he, change, changing business models, cloud-based computing / apps / other cloud-related, colleges, community colleges, cost of getting a degree, dangers of the status quo, Daniel S. Christian, digital learning, disruption, distance education, education technology, emerging technologies, future, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, microlearning, more voice more choice more control, Natural Language Processing (NLP), online learning, personalized/customized learning, platforms, streams of content, student-related, teaching & learning, technologies for your home, training / L&D, universities, user experience (UX), using teams, vendors, virtual tutoring, vision/possibilities, voice recognition / voice enabled interfaces, by Daniel Christian

From DSC:
DC: Will Amazon get into delivering education/degrees? Is is working on a next generation learning platform that could highly disrupt the world of higher education? Hmmm…time will tell.

But Amazon has a way of getting into entirely new industries. From its roots as an online bookseller, it has branched off into numerous other arenas. It has the infrastructure, talent, and the deep pockets to bring about the next generation learning platform that I’ve been tracking for years. It is only one of a handful of companies that could pull this type of endeavor off.

And now, we see articles like these:

Amazon Snags a Higher Ed Superstar — from insidehighered.com by Doug Lederman
Candace Thille, a pioneer in the science of learning, takes a leave from Stanford to help the ambitious retailer better train its workers, with implications that could extend far beyond the company.

Excerpt:

A major force in the higher education technology and learning space has quietly begun working with a major corporate force in — well, in almost everything else.

Candace Thille, a pioneer in learning science and open educational delivery, has taken a leave of absence from Stanford University for a position at Amazon, the massive (and getting bigger by the day) retailer.

Thille’s title, as confirmed by an Amazon spokeswoman: director of learning science and engineering. In that capacity, the spokeswoman said, Thille will work “with our Global Learning Development Team to scale and innovate workplace learning at Amazon.”

No further details were forthcoming, and Thille herself said she was “taking time away” from Stanford to work on a project she was “not really at liberty to discuss.”

Amazon is quietly becoming its own university — from qz.com by Amy Wang

Excerpt:

Jeff Bezos’ Amazon empire—which recently dabbled in home security, opened artificial intelligence-powered grocery stores, and started planning a second headquarters (and manufactured a vicious national competition out of it)—has not been idle in 2018.

The e-commerce/retail/food/books/cloud-computing/etc company made another move this week that, while nowhere near as flashy as the above efforts, tells of curious things to come. Amazon has hired Candace Thille, a leader in learning science, cognitive science, and open education at Stanford University, to be “director of learning science and engineering.” A spokesperson told Inside Higher Ed that Thille will work “with our Global Learning Development Team to scale and innovate workplace learning at Amazon”; Thille herself said she is “not really at liberty to discuss” her new project.

What could Amazon want with a higher education expert? The company already has footholds in the learning market, running several educational resource platforms. But Thille is famous specifically for her data-driven work, conducted at Stanford and Carnegie Mellon University, on nontraditional ways of learning, teaching, and training—all of which are perfect, perhaps even necessary, for the education of employees.

From DSC:
It could just be that Amazon is simply building its own corporate university and will stay focused on developing its own employees and its own corporate learning platform/offerings — and/or perhaps license their new platform to other corporations.

But from my perspective, Amazon continues to work on pieces of a powerful puzzle, one that could eventually involve providing learning experiences to lifelong learners:

Personal assistants
Voice recognition / Natural Language Processing (NLP)
The development of “skills” at an incredible pace
Personalized recommendation engines
Cloud computing and more

If Alexa were to get integrated into a AI-based platform for personalized learning — one that features up-to-date recommendation engines that can identify and personalize/point out the relevant critical needs in the workplace for learners — better look out higher ed! Better look out if such a platform could interactively deliver (and assess) the bulk of the content that essentially does the heavy initial lifting of someone learning about a particular topic.

Amazon will be able to deliver a cloud-based platform, with cloud-based learner profiles and blockchain-based technologies, at a greatly reduced cost. Think about it. No physical footprints to build and maintain, no lawns to mow, no heating bills to pay, no coaches making $X million a year, etc. AI-driven recommendations for digital playlists. Links to the most in demand jobs — accompanied by job descriptions, required skills & qualifications, and courses/modules to take in order to master those jobs.

Such a solution would still need professors, instructional designers, multimedia specialists, copyright experts, etc., but they’ll be able to deliver up-to-date content at greatly reduced costs. That’s my bet. And that’s why I now call this potential development The New Amazon.com of Higher Education.

[Microsoft — with their purchase of Linked In (who had previously
purchased Lynda.com) — is another such potential contender.]

DC: Reflections on “TV is (finally) an app: The goods, the bads and the uglies for learning” [Norris & Soloway]

On 01/11/2018, in 21st century, 24x7x365 access, A/V -- audio/visual, active learning, analytics, cloud-based computing / apps / other cloud-related, collaboration, communities of practice, content development, aggregation, repositories, convergence, Daniel S. Christian, digital learning, digital video, education technology, elearning, emerging technologies, future, future of higher education, game-changing environment, global / globalization, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, K-12 related, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning preferences, more voice more choice more control, multimedia, Natural Language Processing (NLP), RSS, second screen apps, social learning / networks, society, staying relevant, streams of content, student-related, teachers, teaching online, technologies for your home, technology (general), television, tools, training / L&D, trends, user experience (UX), videoconferencing, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, voice recognition / voice enabled interfaces, web-based collaboration, webinars, workplace, youth, by Daniel Christian

TV is (finally) an app: The goods, the bads and the uglies for learning — from thejournal.com by Cathie Norris, Elliot Soloway

Excerpts:

Television. TV. There’s an app for that. Finally! TV — that is, live shows such as the news, specials, documentaries (and reality shows, if you must) — is now just like Candy Crunch and Facebook. TV apps (e.g., DirecTV Now) are available on all devices — smartphones, tablets, laptops, Chromebooks. Accessing streams upon streams of videos is, literally, now just a tap away.

…

Plain and simple: readily accessible video can be a really valuable resource for learners and learning.

…

Not everything that needs to be learned is on video. Instruction will need to balance the use of video with the use of printed materials. That balance, of course, needs to take in cost and accessibility.

…

Now for the 800 pound gorilla in the room: Of course, that TV app could be a huge distraction in the classroom. The TV app has just piled yet another classroom management challenge onto a teacher’s back.

…

That said, it is early days for TV as an app. For example, HD (High Definition) TV demands high bandwidth — and we can experience stuttering/skipping at times. But, when 5G comes around in 2020, just two years from now, POOF, that stuttering/skipping will disappear. “5G will be as much as 1,000 times faster than 4G.” Yes, POOF!

From DSC:
Learning via apps is here to stay. “TV” as apps is here to stay. But what’s being described here is but one piece of the learning ecosystem that will be built over the next 5-15 years and will likely be revolutionary in its global impact on how people learn and grow. There will be opportunities for social-based learning, project-based learning, and more — with digital video being a component of the ecosystem, but is and will be insufficient to completely move someone through all of the levels of Bloom’s Taxonomy.

I will continue to track this developing learning ecosystem, but voice-driven personal assistants are already here. Algorithm-based recommendations are already here. Real-time language translation is already here. The convergence of the telephone/computer/television continues to move forward. AI-based bots will only get better in the future. Tapping into streams of up-to-date content will continue to move forward. Blockchain will likely bring us into the age of cloud-based learner profiles. And on and on it goes.

We’ll still need teachers, professors, and trainers. But this vision WILL occur. It IS where things are heading. It’s only a matter of time.

DC: The next generation learning platform will likely offer us such virtual reality-enabled learning experiences such as this “flight simulator for teachers.”

On 12/22/2017, in 21st century, 24x7x365 access, active learning, adult learning, analytics, Artificial Intelligence/Agents/LLMs/and Related, Blockchain, bots, business, business side of he, career development, collaboration, colleges, community colleges, convergence, corporate / business world, corporate universities / corporate training, cost of getting a degree, Daniel S. Christian, digital learning, disruption, education technology, emerging technologies, engagement / engaging students, future of higher education, game-changing environment, global / globalization, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, immersion, informal learning, innovation, intelligent systems, intelligent tutoring, internet, K-12 related, languages and translation, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning preferences, learning spaces, lifelong learning, multimedia, Natural Language Processing (NLP), online learning, participation, pedagogy, personalized/customized learning, platforms, second screen apps, simulations, student teaching/teacher education, student-related, teachers, teaching & learning, teaching online, technologies for your home, technology (general), television, tools, training / L&D, transmedia, TVs, ubiquitous learning, universities, user experience (UX), virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, by Daniel Christian

Virtual reality simulates classroom environment for aspiring teachers — from phys.org by Charles Anzalone, University at Buffalo

Excerpt (emphasis DSC):

Two University at Buffalo education researchers have teamed up to create an interactive classroom environment in which state-of-the-art virtual reality simulates difficult student behavior, a training method its designers compare to a “flight simulator for teachers.”

The new program, already earning endorsements from teachers and administrators in an inner-city Buffalo school, ties into State University of New York Chancellor Nancy L. Zimpher’s call for innovative teaching experiences and “immersive” clinical experiences and teacher preparation.
…
The training simulator Lamb compared to a teacher flight simulator uses an emerging computer technology known as virtual reality. Becoming more popular and accessible commercially, virtual reality immerses the subject in what Lamb calls “three-dimensional environments in such a way where that environment is continuous around them.” An important characteristic of the best virtual reality environments is a convincing and powerful representation of the imaginary setting.

Also related/see:

How Virtual Reality Is Helping Train New Teachers — from edweek.org by Liana Loewus

TeachLive.org
TLE TeachLivE™ is a mixed-reality classroom with simulated students that provides teachers the opportunity to develop their pedagogical practice in a safe environment that doesn’t place real students at risk. This lab is currently the only one in the country using a mixed reality environment to prepare or retrain pre-service and in-service teachers. The use of TLE TeachLivE™ Lab has also been instrumental in developing transition skills for students with significant disabilities, providing immediate feedback through bug-in-ear technology to pre-service teachers, developing discrete trial skills in pre-service and in-service teachers, and preparing teachers in the use of STEM-related instructional strategies.

Virtual reality lessons can help students become better real-life teachers — from news.psu.edu by Jim Carlson

10 amazing virtual museum tours — from virtualiteach.com

Classroom Simulator at University of Virginia’s Curry School of Education

This start-up uses virtual reality to get your kids excited about learning chemistry — from Lora Kolodny and Erin Black

MEL Science raised $2.2 million in venture funding to bring virtual reality chemistry lessons to schools in the U.S.
Eighty-two percent of science teachers surveyed in the U.S. believe virtual reality content can help their students master their subjects.

This start-up uses virtual reality to get your kids excited about learning chemistry from CNBC.

From DSC:
It will be interesting to see all the “places” we will be able to go and interact within — all from the comfort of our living rooms! Next generation simulators should be something else for teaching/learning & training-related purposes!!!

The next gen learning platform will likely offer such virtual reality-enabled learning experiences, along with voice recognition/translation services and a slew of other technologies — such as AI, blockchain*, chatbots, data mining/analytics, web-based learner profiles, an online-based marketplace supported by the work of learning-based free agents, and others — running in the background. All of these elements will work to offer us personalized, up-to-date learning experiences — helping each of us stay relevant in the marketplace as well as simply enabling us to enjoy learning about new things.

But the potentially disruptive piece of all of this is that this next generation learning platform could create an Amazon.com of what we now refer to as “higher education.” It could just as easily serve as a platform for offering learning experiences for learners in K-12 as well as the corporate learning & development space.

I’m tracking these developments at:
http://danielschristian.com/thelivingclassroom/

* Also see:

Blockchain, Bitcoin and the Tokenization of Learning — from edsurge.com by Sydney Johnson

Excerpt:

In 2014, Kings College in New York became the first university in the U.S. to accept Bitcoin for tuition payments, a move that seemed more of a PR stunt than the start of some new movement. Much has changed since then, including the value of Bitcoin itself, which skyrocketed to more than $19,000 earlier this month, catapulting cryptocurrencies into the mainstream.

A handful of other universities (and even preschools) now accept Bitcoin for tuition, but that’s hardly the extent of how blockchains and tokens are weaving their way into education: Educators and edtech entrepreneurs are now testing out everything from issuing degrees on the blockchain to paying people in cryptocurrency for their teaching.

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