dangers of the status quo

SHIFT HAPPENS 2, 2019: Finding Strong Footing: The Future of Assessment in the Learning-to-Employment Landscape

On 02/22/2019, in 21st century, adult learning, assessment, business, business side of he, career development, change, colleges, community colleges, competency-based learning/education, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, dangers of the status quo, digital learning, disruption, education, future, future of higher education, game-changing environment, higher education, ideas, learning, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, New "Amazon.com" of Higher Education, new business models, online learning, parents/guardians, platforms, professional development, reinvent, society, staying relevant, student-related, surviving, traditional / tradition, training / L&D, United States, universities, vendors, workplace, by Daniel Christian

Excerpt:

CONCLUSION
This paper has outlined the plethora of new credential types, uses, and modes of delivery. It also has highlighted advancements in assessment. In terms of assessment content, the progression of mastery-based assessments is a distinct departure from the traditional knowledge-based assessment approaches. New assessments are likely to enter the market, as companies see the tremendous growth of competency-based assessments that will be critical and necessary in the future ecosystem described.

Assessments are no longer just a source of grades for gradebooks. They have forged two meaningful bypass routes to seat time in higher education. In the first, competency-based education assessments gate the pace of student progress through the curriculum. In the second, certification by an exam delivers not a grade, but a degree-like credential in a relevant occupation, indicating skill and expertise. For some occupations, this exam-as-credential has already been market validated by employers’ willingness to require it, hire by it, and pay a salary premium for it.

All of these innovations are driving towards a common end. The future learning-to employment ecosystem will be heavily reliant on credentials and assessments. We see:

A future in which credentials will no longer be limited to degrees, but will come in varying shapes and sizes, offered by many organizations, training providers, and employers;
A future in which credentials will, however, be able to articulate a set of underlying “know” knowledge and “do” performance skill competencies;
A future in which a credential’s scope will be described by the set of competencies it covers, and measured via assessment;
A future in which a credential’s quality will be indicated by evidence of mastery within each competency before it is awarded;
A future in which quality metrics, such as consumer reviews or employer use of credentials will come into play, bringing the best and most usable credentials and assessments to the forefront.

And, finally, the future ecosystem will depend heavily on online and technology-enabled strategies and solutions. The working learner will turn away from those stringent solutions that require seat time and offer little flexibility. They will drive the market hard for innovations that will lead to consumer-facing marketplaces that allow them a “one-stop shop” approach for working, learning, and living.

The massive market of the working learner/the learning worker is here to stay. The future is that learner. Credentials and assessment will find their own strong footing to help successfully meet both the learners’ needs and the employers’ needs. We applaud this SHIFT. For, it will be an ecosystem that services many more learners than today’s education to employment system serves.

Most coherent report I have read on the erosion of degrees and the rise of assessing-for-work and amassing certifications as the competencies for the modern workplace. Jamai Blivin, of www.innovate-educate.org, and Merrilea Mayo, of Mayo Enterprises, have put in one report the history, current trends and the illogic for many people of paying for a retail bachelor’s degree when abundant certifications are beginning to prove themselves. Workforce and community colleges, this is a must-read. Kudos!

Per Gordon Freedman on LinkedIn

C-Level View | Feature: Technology Change: Closing the Knowledge Gap — A Q&A with Mary Grush & Daniel Christian

On 02/12/2019, in 21st century, 24x7x365 access, dangers of the status quo, Daniel S. Christian, law schools, legislatures / government / legal, pace of change, society, technology (general), the downsides of how people use tech, tools, trends, by Daniel Christian

C-Level View | Feature:
Technology Change: Closing the Knowledge Gap — A Q&A with Mary Grush & Daniel Christian

Excerpts:

Technology changes quickly. People change slowly. The rate of technology change often outpaces our ability to understand it.
…
It has caused a gap between what’s possible and what’s legal. For example, facial recognition seems to be starting to show up all around us — that’s what’s possible. But what’s legal?
…
The overarching questions are: What do we really want from these technologies? What kind of future do we want to live in?
…
Those law schools that expand their understanding of emerging technologies and lead the field in the exploration of related legal issues will achieve greater national prominence.

Daniel Christian

UIX: When the future comes to West Michigan, will we be ready? [Russell]

On 01/28/2019, in 21st century, adult learning, Artificial Intelligence/Agents/LLMs/and Related, business, change, colleges, community colleges, computer science, corporate / business world, dangers of the status quo, Daniel S. Christian, emerging technologies, future, game-changing environment, global / globalization, higher education, ideas, intelligent systems, law schools, legislatures / government / legal, lifelong learning, Michigan, pace of change, platforms, reinvent, RSS, society, staying relevant, streams of content, student-related, surviving, technologies for your home, technology (general), the downsides of how people use tech, tools, training / L&D, trends, United States, universities, by Daniel Christian

UIX: When the future comes to West Michigan, will we be ready? — from rapidgrowthmedia.com by Matthew Russell

Excerpts (emphasis DSC):

“Here in the United States, if we were to personify things a bit, it’s almost like society is anxiously calling out to an older sibling (i.e., emerging technologies), ‘Heh! Wait up!!!'” Christian says. “This trend has numerous ramifications.”

Out of those ramifications, Christian names three main points that society will have to address to fully understand, make use of, and make practical, future technologies.

The need for the legal/legislative side of the world to close the gap between what’s possible and what’s legal
The need for lifelong learning and to reinvent oneself
The need to make pulse-checking/futurism an essential tool in the toolbox of every member of the workforce today and in the future

Photos by Adam Bird

From DSC:
The key thing that I was trying to relay in my contribution towards Matthew’s helpful article was that we are now on an exponential trajectory of technological change. This trend has ramifications for numerous societies around the globe, and it involves the legal realm as well. Hopefully, all of us in the workforce are coming to realize our need to be constantly pulse-checking the relevant landscapes around us. To help make that happen, each of us needs to be tapping into the appropriate “streams of content” that are relevant to our careers so that our knowledgebases are as up-to-date as possible. We’re all into lifelong learning now, right?

Along these lines, increasingly there is a need for futurism to hit the mainstream. That is, when the world is moving at 120+mph, the skills and methods that futurists follow must be better taught and understood, or many people will be broadsided by the changes brought about by emerging technologies. We need to better pulse-check the relevant landscapes, anticipate the oncoming changes, develop potential scenarios, and then design the strategies to respond to those potential scenarios.

Training the workforce of the future [Bauman]

On 01/11/2019, in 21st century, 3D, adjunct faculty, adult learning, Artificial Intelligence/Agents/LLMs/and Related, business, career development, change, cloud-based computing / apps / other cloud-related, colleges, community colleges, content development, aggregation, repositories, corporate / business world, curriculum, dangers of the status quo, data related items, education, education reform, emerging technologies, engineering, faculty/staff, future, future of higher education, game-changing environment, heutagogy, higher education, ideas, internet, law schools, lifelong learning, mathematics, professional development, reinvent, robotics, science, society, staying relevant, STEAM-related, student-related, surviving, technology (general), training / L&D, trends, UK, United States, universities, Virtual Reality (VR) / worlds / learning, wearables, workplace, XR - extended reality, youth, by Daniel Christian

Training the workforce of the future: Education in America will need to adapt to prepare students for the next generation of jobs – including ‘data trash engineer’ and ‘head of machine personality design’ –– from dailymail.co.uk by Valerie Bauman

Excerpts:

Careers that used to safely dodge the high-tech bullet will soon require at least a basic grasp of things like web design, computer programming and robotics – presenting a new challenge for colleges and universities
A projected 85 percent of the jobs that today’s college students will have in 2030 haven’t been invented yet
The coming high-tech changes are expected to touch a wider variety of career paths than ever before
Many experts say American universities aren’t ready for the change because the high-tech skills most workers will need are currently focused just on people specializing in science, technology, engineering and math

.

The five most important new jobs in AI, according to KPMG — from qz.com by Cassie Werber

Excerpt:

Perhaps as a counter to the panic that artificial intelligence will destroy jobs, consulting firm KPMG published a list (on 1/8/19) of what it predicts will soon become the five most sought-after AI roles. The predictions are based on the company’s own projects and those on which it advises. They are:

AI Architect – Responsible for working out where AI can help a business, measuring performance and—crucially— “sustaining the AI model over time.” Lack of architects “is a big reason why companies cannot successfully sustain AI initiatives,” KMPG notes.
AI Product Manager – Liaises between teams, making sure ideas can be implemented, especially at scale. Works closely with architects, and with human resources departments to make sure humans and machines can all work effectively.
Data Scientist – Manages the huge amounts of available data and designs algorithms to make it meaningful.
AI Technology Software Engineer – “One of the biggest problems facing businesses is getting AI from pilot phase to scalable deployment,” KMPG writes. Software engineers need to be able both to build scalable technology and understand how AI actually works.
AI Ethicist – AI presents a host of ethical challenges which will continue to unfold as the technology develops. Creating guidelines and ensuring they’re upheld will increasingly become a full-time job.

While it’s all very well to list the jobs people should be training and hiring for, it’s another matter to actually create a pipeline of people ready to enter those roles. Brad Fisher, KPMG’s US lead on data and analytics and the lead author of the predictions, tells Quartz there aren’t enough people getting ready for these roles.

Fisher has a steer for those who are eyeing AI jobs but have yet to choose an academic path: business process skills can be “trained,” he said, but “there is no substitute for the deep technical skillsets, such as mathematics, econometrics, or computer science, which would prepare someone to be a data scientist or a big-data software engineer.”

From DSC:
I don’t think institutions of higher education (as well as several other types of institutions in our society) are recognizing that the pace of technological change has changed, and that there are significant ramifications to those changes upon society. And if these institutions have picked up on it, you can hardly tell. We simply aren’t used to this pace of change.

Technologies change quickly. People change slowly. And, by the way, that is not a comment on how old someone is…change is hard at almost any age.

DC: Is this type of functionality another piece of a next generation, powerful, global learning platform!?!?!

On 01/09/2019, in 21st century, A/V -- audio/visual, accessibility / UDL, adjunct faculty, adult learning, Artificial Intelligence/Agents/LLMs/and Related, business, career development, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, colleges, communications, communities of practice, community colleges, computer science, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, dangers of the status quo, Daniel S. Christian, disruption, distance education, education, education technology, emerging technologies, engagement / engaging students, faculty/staff, future, future of higher education, game-changing environment, global / globalization, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, languages and translation, learner profiles, learning, learning ecosystem, Learning from the Living [Class] Room, learning spaces, Microsoft, neurodivergent/special needs, New "Amazon.com" of Higher Education, online learning, personalized/customized learning, platforms, productivity / tips and tricks, second screen apps, teachers, teaching & learning, tools, training / L&D, universities, usability, user experience (UX), vendors, web-based collaboration, by Daniel Christian

Presentation Translator for PowerPoint — from Microsoft (emphasis below from DSC:)

Presentation Translator breaks down the language barrier by allowing users to offer live, subtitled presentations straight from PowerPoint. As you speak, the add-in powered by the Microsoft Translator live feature, allows you to display subtitles directly on your PowerPoint presentation in any one of more than 60 supported text languages. This feature can also be used for audiences who are deaf or hard of hearing.

Additionally, up to 100 audience members in the room can follow along with the presentation in their own language, including the speaker’s language, on their phone, tablet or computer.

From DSC:
Up to 100 audience members in the room can follow along with the presentation in their own language! Wow!

Are you thinking what I’m thinking?! If this could also address learners and/or employees outside the room as well, this could be an incredibly powerful piece of a next generation, global learning platform!

Automatic translation with subtitles — per the learner’s or employee’s primary language setting as established in their cloud-based learner profile. Though this posting is not about blockchain, the idea of a cloud-based learner profile reminds me of the following graphic I created in January 2017.

A couple of relevant quotes here:

A number of players and factors are changing the field. Georgia Institute of Technology calls it “at-scale” learning; others call it the “mega-university” — whatever you call it, this is the advent of the very large, 100,000-plus-student-scale online provider. Coursera, edX, Udacity and FutureLearn (U.K.) are among the largest providers. But individual universities such as Southern New Hampshire, Arizona State and Georgia Tech are approaching the “at-scale” mark as well. One could say that’s evidence of success in online learning. And without question it is.

But, with highly reputable programs at this scale and tuition rates at half or below the going rate for regional and state universities, the impact is rippling through higher ed. Georgia Tech’s top 10-ranked computer science master’s with a total expense of less than $10,000 has drawn more than 10,000 qualified majors. That has an impact on the enrollment at scores of online computer science master’s programs offered elsewhere. The overall online enrollment is up, but it is disproportionately centered in affordable scaled programs, draining students from the more expensive, smaller programs at individual universities. The dominoes fall as more and more high-quality at-scale programs proliferate.

— Ray Schroeder

Education goes omnichannel. In today’s connected world, consumers expect to have anything they want available at their fingertips, and education is no different. Workers expect to be able to learn on-demand, getting the skills and knowledge they need in that moment, to be able to apply it as soon as possible. Moving fluidly between working and learning, without having to take time off to go to – or back to – school will become non-negotiable.

Anant Agarwal

From DSC:
Is there major change/disruption ahead? Could be…for many, it can’t come soon enough.

Big tech may look troubled, but it’s just getting started — from nytimes.com by David Streitfeld

Excerpt:

SAN JOSE, Calif. — Silicon Valley ended 2018 somewhere it had never been: embattled.

Lawmakers across the political spectrum say Big Tech, for so long the exalted embodiment of American genius, has too much power. Once seen as a force for making our lives better and our brains smarter, tech is now accused of inflaming, radicalizing, dumbing down and squeezing the masses. Tech company stocks have been pummeled from their highs. Regulation looms. Even tech executives are calling for it.
…
The expansion underlines the dizzying truth of Big Tech: It is barely getting started.

“For all intents and purposes, we’re only 35 years into a 75- or 80-year process of moving from analog to digital,” said Tim Bajarin, a longtime tech consultant to companies including Apple, IBM and Microsoft. “The image of Silicon Valley as Nirvana has certainly taken a hit, but the reality is that we the consumers are constantly voting for them.”

Big Tech needs to be regulated, many are beginning to argue, and yet there are worries about giving that power to the government.
…
Which leaves regulation up to the companies themselves, always a dubious proposition.

Reflections on “The world is changing. Here’s how companies must adapt.” [Kaeser]

On 01/03/2019, in 21st century, adult learning, Artificial Intelligence/Agents/LLMs/and Related, Asia, Australia, bots, business, Canada, career development, change, changing business models, collaboration, colleges, communications, communities of practice, community colleges, computer science, corporate / business world, corporate universities / corporate training, dangers of the status quo, Daniel S. Christian, digital learning, education, education reform, emerging technologies, engineering, entrepreneurship, ethics, Europe, future, game-changing environment, generational differences, global / globalization, heutagogy, higher education, human-computer interaction (HCI), ideas, India, innovation, intelligent systems, internet, law schools, learning, learning ecosystem, legislatures / government / legal, lifelong learning, machine-to-machine communications, MBA, New "Amazon.com" of Higher Education, new business models, online learning, organizational change, pace of change, platforms, policy, political science, reinvent, society, staying relevant, strategy, student-related, surviving, technologies for your home, technology (general), telecommunications, the downsides of how people use tech, tools, training / L&D, trends, UK, United States, universities, vendors, vision/possibilities, web-based collaboration, workplace, youth, by Daniel Christian

The world is changing. Here’s how companies must adapt. — from weforum.org by Joe Kaeser, President and Chief Executive Officer, Siemens AG

Excerpts (emphasis DSC):

Although we have only seen the beginning, one thing is already clear: the Fourth Industrial Revolution is the greatest transformation human civilization has ever known. As far-reaching as the previous industrial revolutions were, they never set free such enormous transformative power.

The Fourth Industrial Revolution is transforming practically every human activity...its scope, speed and reach are unprecedented.
…
Enormous power (Insert from DSC: What I was trying to get at here) entails enormous risk. Yes, the stakes are high.

“And make no mistake about it: we are now writing the code that will shape our collective future.” CEO of Siemens AG

…

Contrary to Milton Friedman’s maxim, the business of business should not just be business. Shareholder value alone should not be the yardstick. Instead, we should make stakeholder value, or better yet, social value, the benchmark for a company’s performance.

Today, stakeholders…rightfully expect companies to assume greater social responsibility, for example, by protecting the climate, fighting for social justice, aiding refugees, and training and educating workers. The business of business should be to create value for society.

…

This seamless integration of the virtual and the physical worlds in so-called cyber-physical systems – that is the giant leap we see today. It eclipses everything that has happened in industry so far. As in previous industrial revolutions but on a much larger scale, the Fourth Industrial Revolution will eliminate millions of jobs and create millions of new jobs.

“…because the Fourth Industrial Revolution runs on knowledge, we need a concurrent revolution in training and education.
…
If the workforce doesn’t keep up with advances in knowledge throughout their lives, how will the millions of new jobs be filled?”

Joe Kaeser, President and Chief Executive Officer, Siemens AG

From DSC:
At least three critically important things jump out at me here:

We are quickly approaching a time when people will need to be able to reinvent themselves quickly and cost-effectively, especially those with families and who are working in their (still existing) jobs. (Or have we already entered this period of time…?)
There is a need to help people identify which jobs are safe to reinvent themselves to — at least for the next 5-10 years.
Citizens across the globe — and their relevant legislatures, governments, and law schools — need to help close the gap between emerging technologies and whether those technologies should even be rolled out, and if so, how and with which features.

What freedoms and rights should individuals have in the digital age?

Joe Kaeser, President and Chief Executive Officer, Siemens AG

Reflections on “Facial recognition has to be regulated to protect the public, says AI report” [Knight]

On 12/31/2018, in 21st century, 24x7x365 access, A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, Asia, Australia, Canada, corporate / business world, dangers of the status quo, Daniel S. Christian, digital photography, digital video, emerging technologies, ethics, Europe, future, game-changing environment, generational differences, global / globalization, human-computer interaction (HCI), ideas, India, intelligent systems, internet, law schools, leadership, legislatures / government / legal, machine-to-machine communications, Michigan, morals/values, pace of change, platforms, society, sociology, technologies for your home, technology (general), the downsides of how people use tech, tools, trends, UK, United States, vendors, by Daniel Christian

Facial recognition has to be regulated to protect the public, says AI report — from technologyreview.com by Will Knight
The research institute AI Now has identified facial recognition as a key challenge for society and policymakers—but is it too late?

Excerpt (emphasis DSC):

Artificial intelligence has made major strides in the past few years, but those rapid advances are now raising some big ethical conundrums.

Chief among them is the way machine learning can identify people’s faces in photos and video footage with great accuracy. This might let you unlock your phone with a smile, but it also means that governments and big corporations have been given a powerful new surveillance tool.

A new report from the AI Now Institute (large PDF), an influential research institute based in New York, has just identified facial recognition as a key challenge for society and policymakers.

Also see:

EXECUTIVE SUMMARY
At the core of the cascading scandals around AI in 2018 are questions of accountability: who is responsible when AI systems harm us? How do we understand these harms, and how do we remedy them? Where are the points of intervention, and what additional research and regulation is needed to ensure those interventions are effective? Currently there are few answers to these questions, and the frameworks presently governing AI are not capable of ensuring accountability. As the pervasiveness, complexity, and scale of these systems grow, the lack of meaningful accountability and oversight – including basic safeguards of responsibility, liability, and due process – is an increasingly urgent concern.

Building on our 2016 and 2017 reports, the AI Now 2018 Report contends with this central
problem and addresses the following key issues:

The growing accountability gap in AI, which favors those who create and deploy these
technologies at the expense of those most affected
The use of AI to maximize and amplify surveillance, especially in conjunction with facial
and affect recognition, increasing the potential for centralized control and oppression
Increasing government use of automated decision systems that directly impact individuals and communities without established accountability structures
Unregulated and unmonitored forms of AI experimentation on human populations
The limits of technological solutions to problems of fairness, bias, and discrimination

Within each topic, we identify emerging challenges and new research, and provide recommendations regarding AI development, deployment, and regulation. We offer practical pathways informed by research so that policymakers, the public, and technologists can better understand and mitigate risks. Given that the AI Now Institute’s location and regional expertise is concentrated in the U.S., this report will focus primarily on the U.S. context, which is also where several of the world’s largest AI companies are based.

From DSC:
As I said in this posting, we need to be aware of the emerging technologies around us. Just because we can, doesn’t mean we should. People need to be aware of — and involved with — which emerging technologies get rolled out (or not) and/or which features are beneficial to roll out (or not).

One of the things that’s beginning to alarm me these days is how the United States has turned over the keys to the Maserati — i.e., think an expensive, powerful thing — to youth who lack the life experiences to know how to handle such power and, often, the proper respect for such power. Many of these youthful members of our society don’t own the responsibility for the positive and negative influences and impacts that such powerful technologies can have (and the more senior execs have not taken enough responsibility either)!

If you owned the car below, would you turn the keys of this ~$137,000+ car over to your 16-25 year old? Yet that’s what America has been doing for years. And, in some areas, we’re now paying the price.

The corporate world continues to discard the hard-earned experience that age brings…as they shove older people out of the workforce. (I hesitate to use the word wisdom…but in some cases, that’s also relevant/involved here.) Then we, as a society, sit back and wonder how did we get to this place?

Even technologists and programmers in their 20’s and 30’s are beginning to step back and ask…WHY did we develop this application or that feature? Was it — is it — good for society? Is it beneficial? Or should it be tabled or revised into something else?

Below is but one example — though I don’t mean to pick on Microsoft, as they likely have more older workers than the Facebooks, Googles, or Amazons of the world. I fully realize that all of these companies have some older employees. But the youth-oriented culture in American today has almost become an obsession — and not just in the tech world. Turn on the TV, check out the new releases on Netflix, go see a movie in a theater, listen to the radio, cast but a glance at the magazines in the check out lines, etc. and you’ll instantly know
what I mean.

In the workplace, there appears to be a bias against older employees as being less innovative or tech-savvy — such a perspective is often completely incorrect. Go check out LinkedIn for items re: age discrimination…it’s a very real thing. But many of us over the age of 30 know this to be true if we’ve lost a job in the last decade or two and have tried to get a job that involves technology.

Microsoft argues facial-recognition tech could violate your rights — from finance.yahoo.com by Rob Pegoraro

Excerpt (emphasis DSC):

On Thursday, the American Civil Liberties Union provided a good reason for us to think carefully about the evolution of facial-recognition technology. In a study, the group used Amazon’s (AMZN) Rekognition service to compare portraits of members of Congress to 25,000 arrest mugshots. The result: 28 members were mistakenly matched with 28 suspects.

The ACLU isn’t the only group raising the alarm about the technology. Earlier this month, Microsoft (MSFT) president Brad Smith posted an unusual plea on the company’s blog asking that the development of facial-recognition systems not be left up to tech companies.

Saying that the tech “raises issues that go to the heart of fundamental human rights protections like privacy and freedom of expression,” Smith called for “a government initiative to regulate the proper use of facial recognition technology, informed first by a bipartisan and expert commission.”

But we may not get new laws anytime soon.

Just because we can…

Can online learning help higher ed reverse its tuition spiral? — from edsurge.com by Robert Ubell (Columnist)

Excerpt:

Classic economic theory predicts that when demand falls, so do prices. But when it comes to the price of college in the past few decades, it’s been just the other way around.

As data from the National Student Clearinghouse Center shows, tuition has escalated even as enrollments fell.

The dispiriting result is that half of all low-income high school graduates, cowed by sticker shock, don’t even bother to fill-out applications to go to college. A report by the American Council on Education concludes: “The rapid price increases in recent years, especially in the public college sector, may have led many students—particularly low-income students—to think that college is out of reach financially.”

Still, colleges that have devoted imagination and commitment show that even with the financial stranglehold in which most schools are locked, the spiral can actually be arrested.

College leaders need to recognize that prices have shot up too far. In the next budget cycle, as they face their treacherous spreadsheets—and before they add yet another percentage point to next year’s tuition—they must act to roll back the perilous climb.

LinkedIn Learning Opens Its Platform (Slightly) [Young]

On 11/09/2018, in 21st century, 24x7x365 access, adult learning, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, business side of he, career development, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, colleges, communities of practice, community colleges, competency-based learning/education, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, dangers of the status quo, Daniel S. Christian, data related items, digital learning, disruption, education technology, elearning, formal learning, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, internet, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, marketplaces, microlearning, Microsoft, mobile learning, more voice more choice more control, multimedia, New "Amazon.com" of Higher Education, online learning, online tutoring, pace of change, personalized/customized learning, platforms, professional development, social learning / networks, social media, society, staying relevant, streams of content, student-related, surviving, technologies for your home, training / L&D, trends, United States, universities, using teams, vendors, vision/possibilities, web-based collaboration, workplace, by Daniel Christian

LinkedIn Learning Opens Its Platform (Slightly) — from edsurge by Jeff Young

Excerpt (emphasis DSC):

A few years ago, in a move toward professional learning, LinkedIn bought Lynda.com for $1.5 billion, adding the well-known library of video-based courses to its professional social network. Today LinkedIn officials announced that they plan to open up their platform to let in educational videos from other providers as well—but with a catch or two.

The plan, announced Friday, is to let companies or colleges who already subscribe to LinkedIn Learning add content from a select group of other providers. The company or college will still have to subscribe to those other services separately, so it’s essentially an integration—but it does mark a change in approach.

For LinkedIn, the goal is to become the front door for employees as they look for micro-courses for professional development.

LinkedIn also announced another service for its LinkedIn Learning platform called Q&A, which will give subscribers the ability to pose a question they have about the video lessons they’re taking. The question will first be sent to bots, but if that doesn’t yield an answer the query will be sent on to other learners, and in some cases the instructor who created the videos.

Also see:

LinkedIn becomes a serious open learning experience platform — from clomedia.com by Josh Bersin
LinkedIn is becoming a dominant learning solution with some pretty interesting competitive advantages, according to one learning analyst.

Excerpt:

LinkedIn has become quite a juggernaut in the corporate learning market. Last time I checked the company had more than 17 million users, 14,000 corporate customers, more than 3,000 courses and was growing at high double-digit rates. And all this in only about two years.

And the company just threw down the gauntlet; it’s now announcing it has completely opened up its learning platform to external content partners. This is the company’s formal announcement that LinkedIn Learning is not just an amazing array of content, it is a corporate learning platform. The company wants to become a single place for all organizational learning content.

LinkedIn now offers skills-based learning recommendations to any user through its machine learning algorithms.

Is there demand for staying relevant? For learning new skills? For reinventing oneself?

Well…let’s see.

From DSC:
So…look out higher ed and traditional forms of accreditation — your window of opportunity may be starting to close. Alternatives to traditional higher ed continue to appear on the scene and gain momentum. LinkedIn — and/or similar organizations in the future — along with blockchain and big data backed efforts may gain traction in the future and start taking away some major market share. If employers get solid performance from their employees who have gone this route…higher ed better look out.

Microsoft/LinkedIn/Lynda.com are nicely positioned to be a major player who can offer society a next generation learning platform at an incredible price — offering up-to-date, microlearning along with new forms of credentialing. It’s what I’ve been calling the Amazon.com of higher ed (previously the Walmart of Education) for ~10 years. It will take place in a strategy/platform similar to this one.

Also, this is what a guerilla on the back looks like:

Also see:

Meet the 83-Year-Old App Developer Who Says Edtech Should Better Support Seniors — from edsurge.com by Sydney Johnson
Excerpt (emphasis DSC):
Now at age 83, Wakamiya beams with excitement when she recounts her journey, which has been featured in news outlets and even at Apple’s developer conference last year. But through learning how to code, she believes that experience offers an even more important lesson to today’s education and technology companies: don’t forget about senior citizens.Today’s education technology products overwhelmingly target young people. And while there’s a growing industry around serving adult learners in higher education, companies largely neglect to consider the needs of the elderly.

“The global companies that failed to adapt to change.” [Rao] | DC: Higher ed likely has something to learn here.

On 11/05/2018, in 21st century, 24x7x365 access, active learning, Artificial Intelligence/Agents/LLMs/and Related, bots, business side of he, colleges, community colleges, corporate / business world, cost of getting a degree, dangers of the status quo, Daniel S. Christian, future, future of higher education, game-changing environment, global / globalization, ideas, innovation, intelligent systems, internet, law schools, leadership, learning, learning ecosystem, Learning from the Living [Class] Room, MBA, New "Amazon.com" of Higher Education, new business models, organizational change, pace of change, reinvent, society, staying relevant, strategy, student-related, surviving, training / L&D, universities, vendors, vision/possibilities, workplace, by Daniel Christian

The global companies that failed to adapt to change. — from trainingmag.com by Professor M.S. Rao, Ph.D.

Excerpt:

Eastman Kodak, a leader for many years, filed for bankruptcy in 2012. Blockbuster Video became defunct in 2013. Similarly, Borders — one of the largest book retailers in the U.S. — went out of business in 2011. Why did these companies, which once had great brands, ultimately fail? It is because they failed to adapt to change. Additionally, they failed to unlearn and relearn.
…
Former GE CEO Jack Welch once remarked, “If the rate of change on the outside exceeds the rate of change on the inside, the end is near.” Thus, accept change before the change is thrust on you.
…
Leaders must adopt tools and techniques to adapt to change. Here is a blueprint to embrace change effectively:

Keep the vision right and straight, and articulate it effectively.
Create organizational culture conducive to bring about change.
Communicate clearly about the need to change.
Enlighten people about the implications of the status quo.
Show them benefits once the change is implemented.
Coordinate all stakeholders effectively.
Remove the roadblocks by allaying their apprehensions.
Show them small gains to ensure that entire change takes place smoothly without any resistance.

From DSC:
Though I’m not on board with all of the perspectives in that article, institutions of traditional higher education likely have something to learn from the failures of these companies….while there’s still time to change and to innovate.

“Affordable and at-scale” [Schroeder] + “Trends for the future of education with Jeff Selingo” [Steelcase]

On 10/31/2018, in 21st century, 24x7x365 access, adult learning, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, business side of he, career development, change, colleges, communities of practice, community colleges, computer science, cost of getting a degree, dangers of the status quo, digital learning, disruption, distance education, education, education reform, education technology, emerging technologies, face-to-face, future, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning spaces, lifelong learning, MOOCs -- Massive Open Online Courses, New "Amazon.com" of Higher Education, new business models, online learning, United States, universities, vendors, vision/possibilities, web-based collaboration, by Daniel Christian

Affordable and at-scale — from insidehighered.com by Ray Schroeder
Affordable degrees at scale have arrived. The momentum behind this movement is undeniable, and its impact will be significant, Ray Schroeder writes.

Excerpt (emphasis DSC):

How many times have we been told that major change in our field is on the near horizon? Too many times, indeed.

The promises of technologies and practices have fallen short more often than not. Just seven years ago, I was part of the early MOOC movement and felt the pulsating potential of teaching thousands of students around the world in a single class. The “year of the MOOC” was declared in 2012. Three years later, skeptics declared that the MOOC had died an ignominious death with high “failure” rates and relatively little recognition by employers.

However, the skeptics were too impatient, misunderstood the nature of MOOCs and lacked the vision of those at Georgia Tech, the University of Illinois, Arizona State University, Coursera, edX and scores of other institutions that have persevered in building upon MOOCs’ premises to develop high-quality, affordable courses, certificates and now, degrees at scale.

No, these degrees are not free, but they are less than half the cost of on-campus versions. No, they are not massive in the hundreds of thousands, but they are certainly at large scale with many thousands enrolled. In computer science, the success is felt across the country.

Georgia Tech alone has enrolled 10,000 students over all in its online master’s program and is adding thousands of new students each semester in a top 10-ranked degree program costing less than $7,000. Georgia Tech broke the new ground through building collaborations among several partners. Yet, that was just the beginning, and many leading universities have followed.

Also see:

Trends for the future of education with Jeff Selingo — from steelcase.com
How the future of work and new technology will make place more important than ever.

Excerpt:

Selingo sees artificial intelligence and big data as game changers for higher education. He says AI can free up professors and advisors to spend more time with students by answering some more frequently-asked questions and handling some of the grading. He also says data can help us track and predict student performance to help them create better outcomes. “When they come in as a first-year student, we can say ‘People who came in like you that had similar high school grades and took similar classes ended up here. So, if you want to get out of here in four years and have a successful career, here are the different pathways you should follow.’”

Reflections on “Inside Amazon’s artificial intelligence flywheel” [Levy]

On 10/19/2018, in 21st century, 24x7x365 access, A/V -- audio/visual, Amazon, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, career development, colleges, communities of practice, community colleges, competency-based learning/education, computer science, content development, aggregation, repositories, corporate / business world, cost of getting a degree, dangers of the status quo, Daniel S. Christian, data related items, digital learning, disruption, distance education, e-books, e-publishing related items (EPUB and more), e-readers, education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, entrepreneurship, experimentation, future, future of higher education, game-changing environment, generational differences, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, interactivity, internet, K-12 related, law schools, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, library / librarians, lifelong learning, microlearning, mobile learning, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, Natural Language Processing (NLP), New "Amazon.com" of Higher Education, new business models, online learning, online media, online tutoring, personalized/customized learning, platforms, reinvent, second screen apps, social learning / networks, society, staying relevant, streams of content, student-related, surviving, teaching online, technologies for your home, tools, training / L&D, trends, United States, universities, usability, user experience (UX), vision/possibilities, voice recognition / voice enabled interfaces, workplace, by Daniel Christian

Inside Amazon’s artificial intelligence flywheel — from wired.com by Steven Levy
How deep learning came to power Alexa, Amazon Web Services, and nearly every other division of the company.

Excerpt (emphasis DSC):

Amazon loves to use the word flywheel to describe how various parts of its massive business work as a single perpetual motion machine. It now has a powerful AI flywheel, where machine-learning innovations in one part of the company fuel the efforts of other teams, who in turn can build products or offer services to affect other groups, or even the company at large. Offering its machine-learning platforms to outsiders as a paid service makes the effort itself profitable—and in certain cases scoops up yet more data to level up the technology even more.

It took a lot of six-pagers to transform Amazon from a deep-learning wannabe into a formidable power. The results of this transformation can be seen throughout the company—including in a recommendations system that now runs on a totally new machine-learning infrastructure. Amazon is smarter in suggesting what you should read next, what items you should add to your shopping list, and what movie you might want to watch tonight. And this year Thirumalai started a new job, heading Amazon search, where he intends to use deep learning in every aspect of the service.

“If you asked me seven or eight years ago how big a force Amazon was in AI, I would have said, ‘They aren’t,’” says Pedro Domingos, a top computer science professor at the University of Washington. “But they have really come on aggressively. Now they are becoming a force.”

Maybe the force.

From DSC:
When will we begin to see more mainstream recommendation engines for learning-based materials? With the demand for people to reinvent themselves, such a next generation learning platform can’t come soon enough!

Turning over control to learners to create/enhance their own web-based learner profiles; and allowing people to say who can access their learning profiles.
AI-based recommendation engines to help people identify curated, effective digital playlists for what they want to learn about.
Voice-driven interfaces.
Matching employees to employers.
Matching one’s learning preferences (not styles) with the content being presented as one piece of a personalized learning experience.
From cradle to grave. Lifelong learning.
Multimedia-based, interactive content.
Asynchronously and synchronously connecting with others learning about the same content.
Online-based tutoring/assistance; remote assistance.
Reinvent. Staying relevant. Surviving.
Competency-based learning.

We’re about to embark on a period in American history where career reinvention will be critical, perhaps more so than it’s ever been before. In the next decade, as many as 50 million American workers—a third of the total—will need to change careers, according to McKinsey Global Institute. Automation, in the form of AI (artificial intelligence) and RPA (robotic process automation), is the primary driver. McKinsey observes: “There are few precedents in which societies have successfully retrained such large numbers of people.”

Bill Triant and Ryan Craig

Also relevant/see:

Online education’s expansion continues in higher ed with a focus on tech skills — from educationdive.com by James Paterson

Dive Brief:

Online learning continues to expand in higher ed with the addition of several online master’s degrees and a new for-profit college that offers a hybrid of vocational training and liberal arts curriculum online.
Inside Higher Ed reported the nonprofit learning provider edX is offering nine master’s degrees through five U.S. universities — the Georgia Institute of Technology, the University of Texas at Austin, Indiana University, Arizona State University and the University of California, San Diego. The programs include cybersecurity, data science, analytics, computer science and marketing, and they cost from around $10,000 to $22,000. Most offer stackable certificates, helping students who change their educational trajectory.
Former Harvard University Dean of Social Science Stephen Kosslyn, meanwhile, will open Foundry College in January. The for-profit, two-year program targets adult learners who want to upskill, and it includes training in soft skills such as critical thinking and problem solving. Students will pay about $1,000 per course, though the college is waiving tuition for its first cohort.

To higher ed: When the race track is going 180mph, you can’t walk or jog onto the track. [Christian]

On 09/25/2018, in 21st century, 24x7x365 access, accreditation, adult learning, analytics, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), Blockchain, bots, business side of he, career development, change, changing business models, cloud-based computing / apps / other cloud-related, colleges, community colleges, competency-based learning/education, corporate / business world, corporate universities / corporate training, cost of getting a degree, curriculum, dangers of the status quo, Daniel S. Christian, digital learning, disruption, distance education, education reform, education technology, emerging technologies, engineering, entrepreneurship, future, future of higher education, game-changing environment, generational differences, global / globalization, heutagogy, higher education, human-computer interaction (HCI), IBM, ideas, innovation, intelligent systems, internet, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, Mixed Reality (MR), more voice more choice more control, New "Amazon.com" of Higher Education, online learning, organizational change, pace of change, personalized/customized learning, platforms, professional development, robotics, science, social learning / networks, society, staying relevant, student-related, surviving, technologies for your home, technology (general), tools, training / L&D, TVs, universities, vendors, Virtual Reality (VR) / worlds / learning, vision/possibilities, web-based collaboration, XR - extended reality, by Daniel Christian

From DSC:
When the race track is going 180mph, you can’t walk or jog onto the track. What do I mean by that?

Consider this quote from an article that Jeanne Meister wrote out at Forbes entitled, “The Future of Work: Three New HR Roles in the Age of Artificial Intelligence:”*

This emphasis on learning new skills in the age of AI is reinforced by the most recent report on the future of work from McKinsey which suggests that as many as 375 million workers around the world may need to switch occupational categories and learn new skills because approximately 60% of jobs will have least one-third of their work activities able to be automated.

Go scan the job openings and you will likely see many that have to do with technology, and increasingly, with emerging technologies such as artificial intelligence, deep learning, machine learning, virtual reality, augmented reality, mixed reality, big data, cloud-based services, robotics, automation, bots, algorithm development, blockchain, and more.

From Robert Half’s 2019 Technology Salary Guide

How many of us have those kinds of skills? Did we get that training in the community colleges, colleges, and universities that we went to? Highly unlikely — even if you graduated from one of those institutions only 5-10 years ago. And many of those institutions are often moving at the pace of a nice leisurely walk, with some moving at a jog, even fewer are sprinting. But all of them are now being asked to enter a race track that’s moving at 180mph. Higher ed — and society at large — are not used to moving at this pace.

This is why I think that higher education and its regional accrediting organizations are going to either need to up their game hugely — and go through a paradigm shift in the required thinking/programming/curricula/level of responsiveness — or watch while alternatives to institutions of traditional higher education increasingly attract their learners away from them.

This is also, why I think we’ll see an online-based, next generation learning platform take place. It will be much more nimble — able to offer up-to-the minute, in-demand skills and competencies.

The below graphic is from:
Jobs lost, jobs gained: What the future of work will mean for jobs, skills, and wages

* Three New HR Roles To Create Compelling Employee Experiences
These new HR roles include:

IBM: Vice President, Data, AI & Offering Strategy, HR
Kraft Heinz Senior Vice President Global HR, Performance and IT
SunTrust Senior Vice President Employee Wellbeing & Benefits

What do these three roles have in common? All have been created in the last three years and acknowledge the growing importance of a company’s commitment to create a compelling employee experience by using data, research, and predictive analytics to better serve the needs of employees. In each case, the employee assuming the new role also brought a new set of skills and capabilities into HR. And importantly, the new roles created in HR address a common vision: create a compelling employee experience that mirrors a company’s customer experience.

An excerpt from McKinsey Global Institute | Notes from the Frontier | Modeling the Impact of AI on the World Economy

Workers.
A widening gap may also unfold at the level of individual workers. Demand for jobs could shift away from repetitive tasks toward those that are socially and cognitively driven and others that involve activities that are hard to automate and require more digital skills.12 Job profiles characterized by repetitive tasks and activities that require low digital skills may experience the largest decline as a share of total employment, from some 40 percent to near 30 percent by 2030. The largest gain in share may be in nonrepetitive activities and those that require high digital skills, rising from some 40 percent to more than 50 percent. These shifts in employment would have an impact on wages. We simulate that around 13 percent of the total wage bill could shift to categories requiring nonrepetitive and high digital skills, where incomes could rise, while workers in the repetitive and low digital skills categories may potentially experience stagnation or even a cut in their wages. The share of the total wage bill of the latter group could decline from 33 to 20 percent.13 Direct consequences of this widening gap in employment and wages would be an intensifying war for people, particularly those skilled in developing and utilizing AI tools, and structural excess supply for a still relatively high portion of people lacking the digital and cognitive skills necessary to work with machines.

Learning Ecosystems

C-Level View | Feature: Technology Change: Closing the Knowledge Gap — A Q&A with Mary Grush & Daniel Christian

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