It is kind of weird. So many sites that list Q&A’s – mine included, look at it from the reader’s standpoint – what I refer to as consumers, even though they may have an audience consisting of PEs (Private Equity), outside their industry (C-Level and similar), vendors in the specific industry (e-learning) and sub-segments OR just a variety of folks who are not on the consumer side of the house, instead on the vendor or investment side.
And yet, I receive a lot of inquiries from vendors, including PE and investment firms. They all have questions. They all seek answers. I will hold back from the investment and PE side; let’s take a peek at the vendor side.
The boom in artificial intelligence is touching nearly every industry, and eLearning is no exception. From content creation to instructional design, industry professionals and organizations are finding innovative ways to apply AI in elearning. Whether creating training modules for corporate employees or crafting educational programs, professionals are making AI part of their standard toolkit.
At Teamed, we have the privilege of working and speaking with people from all over the elearning industry including instructional designers, content developers, and organizations considering how to apply it for productivity and the benefit of learners. AI and machine learning come up frequently in these conversations. Here’s what we’ve learned and observed about AI in elearning from experts in our industry.
Regardless of their age, an individual who is fresh to the team is given between five and ten pieces of advice from a more seasoned employee in the form of an email or letter. These tidbits of knowledge are what these seasoned professionals wish they had known when they first joined.
This is more than just a welcome; it’s a guide, a primer, offering an insider’s view of the organization and fostering a sense of camaraderie from the very beginning.
Why use animation in eLearning? Many people may think of animation in terms of entertainment value alone. Animation is far more valuable for its ability to engage learners, explain or illustrate ideas, and improve recall of complex relationships, such as cause and effect.
Look up these specific animation types for use in your projects:
Whiteboard animation: Not necessary to be able to draw the characters. Multiple brands.
Humans are good storytellers, and humans respond well to stories. We know this from our own experience. Not only that, people remember stories for a long time, far longer than we remember a lot of teaching. Do you recall stories that someone in your family told you? Why don’t we remember lessons from school as long or as vividly? Stories are powerful if we know how to use them. In this article I will introduce you to a way to use stories to achieve outcomes.
Any time you are designing a course, a learning experience, or just pitching an idea to your boss or an L&D stakeholder, it’s a story. Even if it does not seem like one, a successful production—whether it is an animated presentation, a virtual supporting example or other content—is based on some fundamental storytelling tactics. It doesn’t have to begin “Once Upon A Time,” it just needs to be constructed the right way for your purpose – To make it a memory.
Fueled by new AI tools and skills technology, nearly every company wants to become a “skills-based organization.” Now that we’ve had a few years to study this trend, I’d like to share some of the realities and calm some of the hype.
According to Accessibility.com, at least 2,387 web accessibility lawsuits were filed in 2022. Those lawsuits were either filed under the Americans with Disabilities Act (ADA) or California’s Unruh Act; any violation of the ADA is considered a violation of the Unruh Act.
While the plaintiffs cited a variety of issues, multimedia accessibility is a common point of concern. In 2015, the National Association of the Deaf (NAD) and other plaintiffs settled a lawsuit with Netflix, which cited a lack of captions for certain featured movies and TV shows.
That prompts an interesting question: Does the ADA require captions for internet videos — and if so, how can businesses make sure that they’re compliant?
Rachel Kapp, M.Ed., BCET, and Stephanie Pitts, M.Ed., BCET welcome back College Learning Disability Specialist Elizabeth Hamblet to discuss her new book 7 Steps to College Success: A Pathway for Students with Disabilities. She discusses the origin story of the book and the disconnect between what college disability services can do for learners and what learners and parents expect. She talks about reading this book when the learner is in 8th grade because of the specific impact it can have on parent and learner decisions on course selection. Elizabeth discusses how parents and learners can get surprised in the college disability process. Elizabeth talks about the critical importance of non-academic skills and how the drive for success in high school can stand in the way of independence necessary for college success.
If you’re interested in accessible digital design, pay attention to Apple. The company seems to approach accessibility from the perspective of users with disabilities.
Apple’s messaging treats accessibility as a fundamental design principle: Accessibility must be built into digital systems from the start, not tacked on as an afterthought. In other words, they take an accessibility-first mindset, and their commitment seems consistent.
The company’s track record continued in May 2023, when Apple announced its latest suite of accessibility features to launch later that year. One of these features, Assistive Access for iPhone and iPad, holds valuable lessons that web designers can apply to their own work.
Here’s what Apple accomplished with Assistive Access, plus a few ways web designers can achieve similar goals.
Coursera’s Global Skills Report for 2023 — from coursera.org Benchmark talent and transform your workforce with skill development and career readiness insights drawn from 124M+ learners.
Excerpt:
Uncover global skill trends
See how millions of registered learners in 100 countries are strengthening critical business, technology, and data science skills.
Higher ed may appear less impacted on the surface. But a small yet critical cohort of students and families has been heavily affected – students and parents who take out private student loans. Private student loans are a small piece of the overall student loan puzzle, representing roughly 8% of outstanding student debt (~$146.9 billion) according to a March 2023 analysis from Federal Student Aid.
… Private student loans have gotten way more expensive With that context in mind, it’s worth analyzing how the rise in interest rates has impacted borrowing costs for families. The numbers are staggering. As the Fed has hiked interest rates, private loan borrowing costs have more than doubled since November of 2021. The average interest rate on a 10-year private student loan has jumped from a low of 3.3% in November 2021 to 7% at the end of May 2023. Interest rates for 5-year private loans have skyrocketed even faster, jumping from a low of 2.4% all the way to 8.70% across the same period. .
Tuesday, June 6, 2023 – Far too often, individuals in higher education don’t understand the nuances of how accreditors operate and the role they play in supporting—or constraining—institutions. Jeff and Michael welcome Barbara Brittingham, former president of the New England Commission on Higher Education, to give the history of accreditation, break down how accrediting agencies operate, show how they compare to one another, and delve into how they might evolve in the future with an eye toward how these organizations impact institutional transformation and support learners in achieving their education and career goals. This episode is made possible with support from Ascendium Education Group, the Bill & Melinda Gates Foundation, and Course Hero. .
On today’s episode of the Illumination by Modern Campus podcast, host Amrit Ahluwalia was joined by Rich Novak to evaluate the changes in higher education over the past decade, and the opportunities ahead for continuing education. .
Partnering With Higher Education I believe that companies can gain a competitive edge in hiring and retention by establishing long-term partnerships with educators, universities and other pedagogically-driven institutions. However, it is crucial to design these partnerships with scale and replication in mind in order to avoid high costs and low adoption rates that can result in failure.
Establishing a successful partnership will also require companies and universities to determine and agree on the skill-based outcomes they aim to achieve. They will have to find effective ways to share data, develop timelines and measure success for both parties.
This is a shift from traditional partnerships, which often focus on research and innovation initiatives. With this, intellectual property was the outcome of the collaboration. Instead, in a reskilling partnership, in-demand skills are the outcome. .
EDUCAUSE and WCET QuickPoll Results: Current Trends in Microcredential Design and Delivery — from er.educause.edu by Jenay Robert Microcredentialing programs remain nascent at many institutions, but interest continues to grow. As the demand for flexible learning experiences increases, stakeholders might find renewed interest in and uses for microcredentials.
This moment requires agility — and L&D can lead the way.
For individuals, agility fuels career growth and relevance. For organizations, agility equals the ability to survive and thrive even amid economic headwinds.
And what is agility if not constant learning? To build a resilient and adaptable future, learning leaders are working across HR to ensure everyone has the tools, the career paths, and the skills to succeed.
Read on for insights and ideas to power your own path.
— Daniel Christian (he/him/his) (@dchristian5) June 23, 2023
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On giving AI eyes and ears— from oneusefulthing.org by Ethan Mollick AI can listen and see, with bigger implications than we might realize.
Excerpt:
But even this is just the beginning, and new modes of using AI are appearing, which further increases their capabilities. I want to show you some examples of this emerging world, which I think will soon introduce a new wave of AI use cases, and accompanying disruption.
We need to recognize that these capabilities will continue to grow, and AI will be able to play a more active role in the real world by observing and listening. The implications are likely to be profound, and we should start thinking through both the huge benefits and major concerns today.
Even though generative AI is a new thing, it doesn’t change why students cheat. They’ve always cheated for the same reason: They don’t find the work meaningful, and they don’t think they can achieve it to their satisfaction. So we need to design assessments that students find meaning in.
Tricia Bertram Gallant
Caught off guard by AI— from chonicle.com by Beth McMurtrie and Beckie Supiano Professor scrambled to react to ChatGPT this spring — and started planning for the fall
Excerpt:
Is it cheating to use AI to brainstorm, or should that distinction be reserved for writing that you pretend is yours? Should AI be banned from the classroom, or is that irresponsible, given how quickly it is seeping into everyday life? Should a student caught cheating with AI be punished because they passed work off as their own, or given a second chance, especially if different professors have different rules and students aren’t always sure what use is appropriate?
…OpenAI built tool use right into the GPT API with an update called function calling. It’s a little like a child’s ability to ask their parents to help them with a task that they know they can’t do on their own. Except in this case, instead of parents, GPT can call out to external code, databases, or other APIs when it needs to.
Each function in function calling represents a tool that a GPT model can use when necessary, and GPT gets to decide which ones it wants to use and when. This instantly upgrades GPT capabilities—not because it can now do every task perfectly—but because it now knows how to ask for what it wants and get it. .
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How ChatGPT can help disrupt assessment overload— from timeshighereducation.com by David Carless Advances in AI are not necessarily the enemy – in fact, they should prompt long overdue consideration of assessment types and frequency, says David Carless
Excerpt:
Reducing the assessment burden could support trust in students as individuals wanting to produce worthwhile, original work. Indeed, students can be co-opted as partners in designing their own assessment tasks, so they can produce something meaningful to them.
A strategic reduction in quantity of assessment would also facilitate a refocusing of assessment priorities on deep understanding more than just performance and carries potential to enhance feedback processes.
If we were to tackle assessment overload in these ways, it opens up various possibilities. Most significantly there is potential to revitalise feedback so that it becomes a core part of a learning cycle rather than an adjunct at its end. End-of-semester, product-oriented feedback, which comes after grades have already been awarded, fails to encourage the iterative loops and spirals typical of productive learning. .
Since AI in education has been moving at the speed of light, we built this AI Tools in Education database to keep track of the most recent AI tools in education and the changes that are happening every day.This database is intended to be a community resource for educators, researchers, students, and other edtech specialists looking to stay up to date. This is a living document, so be sure to come back for regular updates.
These claims conjure up the rosiest of images: human resource departments and their robot buddies solving discrimination in workplace hiring. It seems plausible, in theory, that AI could root out unconscious bias, but a growing body of research shows the opposite may be more likely.
…
Companies’ use of AI didn’t come out of nowhere: For example, automated applicant tracking systems have been used in hiring for decades. That means if you’ve applied for a job, your resume and cover letter were likely scanned by an automated system. You probably heard from a chatbot at some point in the process. Your interview might have been automatically scheduled and later even assessed by AI.
From DSC:
Here was my reflection on this:
DC: Along these lines, I wonder if Applicant Tracking Systems cause us to become like typecast actors and actresses — only thought of for certain roles. Pigeonholed.
— Daniel Christian (he/him/his) (@dchristian5) June 23, 2023
In June, ResumeBuilder.com surveyed more than 1,000 employees who are involved in hiring processes at their workplaces to find out about their companies’ use of AI interviews.
The results:
43% of companies already have or plan to adopt AI interviews by 2024
Two-thirds of this group believe AI interviews will increase hiring efficiency
15% say that AI will be used to make decisions on candidates without any human input
More than half believe AI will eventually replace human hiring managers
Watch OpenAI CEO Sam Altman on the Future of AI — from bloomberg.com Sam Altman, CEO & Co-Founder, OpenAI discusses the explosive rise of OpenAI and its products and what an AI-laced future can look like with Bloomberg’s Emily Chang at the Bloomberg Technology Summit.
The implementation of generative AI within these products will dramatically improve educators’ ability to deliver personalized learning to students at scale by enabling the application of personalized assessments and learning pathways based on individual student needs and learning goals. K-12 educators will also benefit from access to OpenAI technology…
My hypothesis and research suggest that as bar associations and the ABA begin to recognize the on-going systemic issues of high-cost legal education, growing legal deserts (where no lawyer serves a given population), on-going and pervasive access to justice issues, and a public that is already weary of the legal system – alternative options that are already in play might become more supported.
What might that look like?
The combination of AI-assisted education with traditional legal apprenticeships has the potential to create a rich, flexible, and engaging learning environment. Here are three scenarios that might illustrate what such a combination could look like:
Scenario One – Personalized Curriculum Development
Scenario Two – On-Demand Tutoring and Mentoring
Scenario Three – AI-assisted Peer Networks and Collaborative Learning:
We know that there are challenges – a threat to human jobs, the potential implications for cyber security and data theft, or perhaps even an existential threat to humanity as a whole. But we certainly don’t yet have a full understanding of all of the implications. In fact, a World Economic Forum report recently stated that organizations “may currently underappreciate AI-related risks,” with just four percent of leaders considering the risk level to be “significant.”
A survey carried out by analysts Baker McKenzie concluded that many C-level leaders are over-confident in their assessments of organizational preparedness in relation to AI. In particular, it exposed concerns about the potential implications of biased data when used to make HR decisions.
AI & lawyer training: How law firms can embrace hybrid learning & development — thomsonreuters.com A big part of law firms’ successful adaptation to the increased use of ChatGPT and other forms of generative AI, may depend upon how firmly they embrace online learning & development tools designed for hybrid work environments
Excerpt:
As law firms move forward in using of advanced artificial intelligence such as ChatGPT and other forms of generative AI, their success may hinge upon how they approach lawyer training and development and what tools they enlist for the process.
One of the tools that some law firms use to deliver a new, multi-modal learning environment is an online, video-based learning platform, Hotshot, that delivers more than 250 on-demand courses on corporate, litigation, and business skills.
Ian Nelson, co-founder of Hotshot, says he has seen a dramatic change in how law firms are approaching learning & development (L&D) in the decade or so that Hotshot has been active. He believes the biggest change is that 10 years ago, firms hadn’t yet embraced the need to focus on training and development.
From DSC: Heads up law schools. Are you seeing/hearing this!?
Are we moving more towards a lifelong learning model within law schools?
If not, shouldn’t we be doing that?
Are LLM programs expanding quickly enough? Is more needed?
The generative AI announcements are coming fast and furious these days, but among the biggest in terms of sheer dollar commitments just landed: Accenture, the global professional services and consulting giant, today announced it will invest $3 billion (with a “b”!) in AI over the next three years in building out its team of AI professionals and AI-focused solutions for its clients.
“There is unprecedented interest in all areas of AI, and the substantial investment we are making in our Data & AI practice will help our clients move from interest to action to value, and in a responsible way with clear business cases,” said Julie Sweet, Accenture’s chairwoman and CEO.
Also related/see:
Artificial intelligence creates 40,000 new roles at Accenture— from computerweekly.com by Karl Flinders Accenture is planning to add thousands of AI experts to its workforce as part of a $3bn investment in its data and artificial intelligence practice
Why leaders need to evolve alongside generative AI — from fastcompany.com by Kelsey Behringer Even if you’re not an educator, you should not be sitting on the sidelines watching the generative AI conversation being had around you—hop in.
Excerpts (emphasis DSC):
Leaders should be careful to watch and support education right now. At the end of the day, the students sitting in K-12 and college classrooms are going to be future CPAs, lawyers, writers, and teachers. If you are parenting a child, you have skin in the game. If you use professional services, you have skin in the game. When it comes to education, we all have skin in the game. … Students need to master fundamental skills like editing, questioning, researching, and verifying claims before they can use generative AI exceptionally well.
[On 6/15/23, I joined] colleagues from OpenAI, Google, Microsoft, Stanford, Harvard and other others at the first meeting of the GenAI Summit. Our shared goal [was] to help to educate universities & schools in Europe about the impact of Generative AI on their work.
…how can we effectively communicate to education professionals that generative AI will enhance their work rather than replace them?
A recent controlled study found that ChatGPT can help professionals increase their efficiency in routine tasks by ~35%. If we keep in mind that the productivity gains brought by the steam engine in the nineteenth century was ~25%, this is huge.
As educators, we should embrace the power of ChatGPT to automate the repetitive tasks which we’ve been distracted by for decades. Lesson planning, content creation, assessment design, grading and feedback – generative AI can help us to do all of these things faster than ever before, freeing us up to focus on where we bring most value for our students.
SAN FRANCISCO, June 15 (Reuters) – Alphabet Inc (GOOGL.O) is cautioning employees about how they use chatbots, including its own Bard, at the same time as it markets the program around the world, four people familiar with the matter told Reuters.
The Google parent has advised employees not to enter its confidential materials into AI chatbots, the people said and the company confirmed, citing long-standing policy on safeguarding information.
Adobe Firefly for the Enterprise — Dream Bigger with Adobe Firefly. Dream it, type it, see it with Firefly, our creative generative AI engine. Now in Photoshop (beta), Illustrator, Adobe Express, and on the web.
So you think you want to hire an instructional designer. Great choice. Instructional designers are eLearning industry superheroes. They create learning experiences and develop instructional materials to make learning accessible. Whether you’re creating training modules for your employees or building online courses for students, an instructional designer is an essential member of your eLearning team.
Addendum on 6/6/23, a somewhat relevant posting:
Professional Organizations for Instructional Designers — from christytuckerlearning.com by Christy Tucker What professional organizations are useful for instructional designers? The Learning Guild, ATD, TLDC, Training Magazine Network, and LDA.
DC: A heads up to us as emerging techs continue to hit the radar. We need to ask “should we build this?” or “how should we build this to ensure benefits to society?” — & not just build/develop things because we can. AI offers powerful pros as well as cons. https://t.co/JcrZqzDhzH
— Daniel Christian (he/him/his) (@dchristian5) June 1, 2023
From DSC: I also wanted to highlight the item below, which Barsee also mentioned above, as it will likely hit the world of education and training as well:
Last night, Jensen Huang of NVIDIA gave his very first live keynote in 4-years.
The most show-stopping moment from the event was when he showed off the real-time AI in video games. A human speaks, the NPC responds, in real time and the dialogue was generated with AI on the fly. pic.twitter.com/TDoUM1zSiy
