learning agents

Future Forward: The Next Twenty Years of Higher Education [Blackboard, w/ a variety of contributors]

On 09/08/2017, in 21st century, active learning, adjunct faculty, adult learning, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), change, changing business models, CMS/LMS, colleges, community colleges, content development, aggregation, repositories, cost of getting a degree, digital learning, distance education, education, education technology, educational games / serious games, elearning, emerging technologies, face-to-face, faculty/staff, future, future of higher education, game-changing environment, heutagogy, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, leadership, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning theories, lifelong learning, microlearning, more voice more choice more control, new business models, online learning, pace of change, pedagogy, personalized/customized learning, platforms, student-related, teaching & learning, technology (general), tools, universities, user experience (UX), vendors, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, web-based collaboration, by Daniel Christian

Future Forward: The Next Twenty Years of Higher Education — from Blackboard with a variety of contributors

Excerpts:

As you read their reflections you’ll find several themes emerge over and over:

Our current system is unsustainable and ill-suited for a globally connected world that is constantly changing.
Colleges and universities will have to change their current business model to continue to thrive, boost revenue and drive enrollment.
The “sage on the stage” and the “doc in the box” aren’t sustainable; new technologies will allow faculty to shift their focus on the application of learning rather than the acquisition of knowledge.
Data and the ability to transform that data into action will be the new lifeblood of the institution.
Finally, the heart and soul of any institution are its people. Adopting new technologies is only a small piece of the puzzle; institutions must also work with faculty and staff to change institutional culture.

Some quotes are listed below.

“What’s more, next-generation digital learning environments must bridge the divide between the faculty-directed instructivist model our colleges and universities have always favored and the learner-centric constructivist paradigm their students have come to expect and the economy now demands.”

…

It will be at least 10 years before systems such as this become the standard rather than the exception. Yet to achieve this timeline, we will have to begin fostering a very different campus culture that embraces technology for its experiential value rather than its transactional expediency, while viewing education as a lifelong pursuit rather than a degree-driven activity.

Susan Aldridge

Q: What are the biggest challenges facing higher education right now?

A: I think it is a difficult time for decisionmakers to know how to move boldly forward. It’s almost funny, nobody’s doing five-year strategic plans anymore. We used to do ten-year plans, but now it’s “What’s our guiding set of principles and then let’s sort of generally go towards that.” I think it’s really hard to move an entire institution, to know how to keep it sustainable and serving your core student population. Trying to figure out how to keep moving forward is not as simple as it used to be when you hired faculty and they showed up in the classroom. It’s time for a whole new leadership model. I’m not sure what that is, but we have to start reimagining our organizations and our institutions and even our leadership.

Marie Cini

One of the things that is frustrating to me is the argument that online learning is just another modality. Online learning is much more than that. It’s arguably the most transformative development since the G.I. Bill and, before that, the establishment of land-grant universities.
…
I don’t think we should underestimate the profound impact online education has had and will continue to have on higher education. It’s not just another modality; it’s an entirely new industry.

Robert Hansen

From DSC:
And I would add (to Robert’s quote above) that not since the printing press was invented close to 500 years ago have we seen such an enormously powerful invention as the Internet. To bypass the Internet and the online-based learning opportunities that it can deliver is to move into a risky, potentially dangerous future. If your institution is doing that, your institution’s days could be numbered. As we move into the future — where numerous societies throughout the globe will be full of artificial intelligence, big data, robotics, algorithms, business’ digital transformations, and more — your institutions’ credibility could easily be at stake in a new, increasingly impactful way. Parents and students will want to know that there’s a solid ROI for them. They will want to know that a particular college or university has the foundational/core competencies and skills to prepare the learner for the future that the learner will encounter.

Q: What are the biggest challenges facing higher education right now?

A: I think the biggest challenge is the stubborn refusal of institutions to acknowledge that the 20th century university paradigm no longer works, or at least it doesn’t work anymore for the majority of our institutions. I’m not speaking on behalf of our members, but I think it’s fair to say that institutions are still almost entirely faculty-centered and not market-driven. Faculty, like so many university leaders today who come from faculty ranks, are so often ill-equipped to compete in the Wild West that we’re seeing today, and it’s not their fault. They’re trained to be biologists and historians and philosophers and musicians and English professors, and in the past there was very little need to be entrepreneurial. What’s required of university leadership now looks very much like what’s required in the fastpaced world of private industry.

…

If you are tuition dependent and you haven’t figured out how to serve the adult market yet, you’re in trouble.

Robert Hansen

It’s not just enough to put something online for autodidacts who already have the time, energy, and prior skills to be able to learn on their own. You really need to figure out how to embed all the supports that a student will need to be successful, and I don’t know if we’ve cracked that yet.

Amy Laitinen

The other company is Amazon. Their recent purchase of Whole Foods really surprised everybody. Now you have a massive digital retailer that has made billions staying in the online world going backwards into brick-and-mortar. I think if you look at what you can do on Amazon now, who’s to say in three years or five years, you won’t say, “You know what, I want to take this class. I want to purchase it through Amazon,” and it’s done through Amazon with their own LMS? Who’s to say they’re not already working on it?

Justin Louder

We are focused on four at Laureate. Probably in an increasing order of excitement to me are game-based learning (or gamification), adaptive learning, augmented and virtual reality, and cognitive tutoring.

Darrell Luzzo

I would wave my hand and have people lose their fear of change and recognize that you can innovate and do new things and still stay true to the core mission and values. My hope is that we harness our collective energy to help our students succeed and become fully engaged citizens.

Felice Nudelman

Why Natural Language Processing is the Future of Business Intelligence — from dzone.com by Gur Tirosh
Until now, we have been interacting with computers in a way that they understand, rather than us. We have learned their language. But now, they’re learning ours.

Excerpt:

Every time you ask Siri for directions, a complex chain of cutting-edge code is activated. It allows “her” to understand your question, find the information you’re looking for, and respond to you in a language that you understand. This has only become possible in the last few years. Until now, we have been interacting with computers in a way that they understand, rather than us. We have learned their language.

But now, they’re learning ours.

The technology underpinning this revolution in human-computer relations is Natural Language Processing (NLP). And it’s already transforming BI, in ways that go far beyond simply making the interface easier. Before long, business transforming, life changing information will be discovered merely by talking with a chatbot.

This future is not far away. In some ways, it’s already here.

What Is Natural Language Processing?
NLP, otherwise known as computational linguistics, is the combination of Machine Learning, AI, and linguistics that allows us to talk to machines as if they were human.

But NLP aims to eventually render GUIs — even UIs — obsolete, so that interacting with a machine is as easy as talking to a human.

From DSC:
Reviewing the article below made me think of 2 potential additions to the Learning & Development Groups/Departments out there:

Help people build their own learning ecosystems
Design, develop, and implement workbots for self-service

Chatbots Poised to Revolutionize HR — from by Pratibha Nanduri

Excerpt:

Self-service is becoming an increasingly popular trend where people want to perform their tasks without needing help or input from anyone else. The increasing popularity of this trend is mainly attributed to the increasing use of computers and mobile devices to electronically manage all kinds of tasks.

As employee tolerance for downtime reduces and preferences for mobility increases, the bureaucracy which exists in managing everyday HR related tasks in the workplace will also have to be replaced. A large number of companies have still not automated even their basic HR services such as handling inquiries about holidays and leaves. Employees in such organizations still have to send their query and then wait for HR to respond.

As the number of employees goes up in an organization, the time taken by HR managers to respond to mundane admin tasks also increases. This leaves very little time for the HR manager to focus on strategic HR initiatives.

Chatbots that are powered by AI and machine learning are increasingly being used to automate mundane and repetitive tasks. They can also be leveraged in HR to simulate intelligent SMS-based conversations between employees and HR team members to automate basic HR tasks.

Amazon’s Alexa passes 15,000 skills, up from 10,000 in February [Perez]

On 07/21/2017, in 24x7x365 access, Amazon, Artificial Intelligence/Agents/LLMs/and Related, Daniel S. Christian, human-computer interaction (HCI), ideas, learning, learning agents, learning ecosystem, learning preferences, lifelong learning, Natural Language Processing (NLP), online media, online tutoring, personalized/customized learning, platforms, voice recognition / voice enabled interfaces, by Daniel Christian

Amazon’s Alexa passes 15,000 skills, up from 10,000 in February — from techcrunch.com by Sarah Perez

Excerpt:

Amazon’s Alexa voice platform has now passed 15,000 skills — the voice-powered apps that run on devices like the Echo speaker, Echo Dot, newer Echo Show and others. The figure is up from the 10,000 skills Amazon officially announced back in February, which had then represented a 3x increase from September.

The new 15,000 figure was first reported via third-party analysis from Voicebot, and Amazon has now confirmed to TechCrunch that the number is accurate.

According to Voicebot, which only analyzed skills in the U.S., the milestone was reached for the first time on June 30, 2017. During the month of June, new skill introductions increased by 23 percent, up from the less than 10 percent growth that was seen in each of the prior three months.

The milestone also represents a more than doubling of the number of skills that were available at the beginning of the year, when Voicebot reported there were then 7,000 skills. That number was officially confirmed by Amazon at CES.

From DSC:
Again, I wonder…what are the implications for learning from this new, developing platform?

Video: 4 FAQs about Watson as tutor [Nitta]

On 07/15/2017, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, bots, colleges, community colleges, computer science, education, education technology, elearning, emerging technologies, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), IBM, ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, MOOCs -- Massive Open Online Courses, Natural Language Processing (NLP), personalized/customized learning, platforms, professional development, programming, universities, user experience (UX), vendors, vision/possibilities, voice recognition / voice enabled interfaces, by Daniel Christian

Video: 4 FAQs about Watson as tutor — from er.educause.edu by Satya Nitta

Excerpt:

How is IBM using Watson’s intelligent tutoring system? So we are attempting to mimic the best practices of human tutoring. The gold standard will always remain one on one human to human tutoring. The whole idea here is an intelligent tutoring system as a computing system that works autonomously with learners, so there is no human intervention. It’s basically pretending to be the teacher itself and it’s working with the learner. What we’re attempting to do is we’re attempting to basically put conversational systems, systems that understand human conversation and dialogue, and we’re trying to build a system that, in a very natural way, interacts with people through conversation. The system basically has the ability to ask questions, to answer questions, to know who you are and where you are in your learning journey, what you’re struggling with, what you’re strong on and it will personalize its pedagogy to you.

…

There’s a natural language understanding system and a machine learning system that’s trying to figure out where you are in your learning journey and what the appropriate intervention is for you. The natural language system enables this interaction that’s very rich and conversation-based, where you can basically have a human-like conversation with it and, to a large extent, it will try to understand and to retrieve the right things for you. Again the most important thing is that we will set the expectations appropriately and we have appropriate exit criteria for when the system doesn’t actually understand what you’re trying to do.

The case for a next generation learning platform [Grush & Christian]

On 07/11/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, adult learning, Amazon, Artificial Intelligence/Agents/LLMs/and Related, attention, Blockchain, Bring your own device (BYOD), career development, change, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, communities of practice, community colleges, competency-based learning/education, convergence, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, Daniel S. Christian, digital audio, digital learning, digital storytelling, digital textbooks, digital video, disruption, distance education, education, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, future, future of higher education, game-changing environment, generational differences, global / globalization, heutagogy, higher education, history, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, internet, K-12 related, languages and translation, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning spaces, lifelong learning, machine-to-machine communications, Michigan, microlearning, mirroring and/or multiple devices, mobile learning, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, Natural Language Processing (NLP), Near Field Communication (NFC), new business models, new media literacies, online learning, online media, online tutoring, open courseware and systems, pace of change, passions, personalized/customized learning, platforms, professional development, reinvent, robotics, RSS, second screen apps, simulations, social learning / networks, society, staying relevant, storytelling, streams of content, student-related, surviving, teaching online, technologies for your home, technology (general), telepresence, television, tools, training / L&D, trends, TVs, universities, user experience (UX), using teams, vendors, videoconferencing, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, voice recognition / voice enabled interfaces, web-based collaboration, webinars, workplace, youth, by Daniel Christian

The case for a next generation learning platform — from campustechnology.com by Mary Grush & Daniel Christian

Excerpt (emphasis DSC):

Grush: Then what are some of the implications you could draw from metrics like that one?

Christian: As we consider all the investment in those emerging technologies, the question many are beginning to ask is, “How will these technologies impact jobs and the makeup of our workforce in the future?”

While there are many thoughts and questions regarding the cumulative impact these technologies will have on our future workforce (e.g., “How many jobs will be displaced?”), the consensus seems to be that there will be massive change.

Whether our jobs are completely displaced or if we will be working alongside robots, chatbots, workbots, or some other forms of AI-backed personal assistants, all of us will need to become lifelong learners — to be constantly reinventing ourselves. This assertion is also made in the aforementioned study from McKinsey: “AI promises benefits, but also poses urgent challenges that cut across firms, developers, government, and workers. The workforce needs to be re-skilled to exploit AI rather than compete with it…”

A side note from DSC:
I began working on this vision prior to 2010…but I didn’t officially document it until 2012.

Learning from the Living [Class] Room:

A global, powerful, next generation learning platform

What does the vision entail?

A new, global, collaborative learning platform that offers more choice, more control to learners of all ages – 24×7 – and could become the organization that futurist Thomas Frey discusses here with Business Insider:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

A learner-centered platform that is enabled by – and reliant upon – human beings but is backed up by a powerful suite of technologies that work together in order to help people reinvent themselves quickly, conveniently, and extremely cost-effectively
A customizable learning environment that will offer up-to-date streams of regularly curated content (i.e., microlearning) as well as engaging learning experiences
Along these lines, a lifelong learner can opt to receive an RSS feed on a particular topic until they master that concept; periodic quizzes (i.e., spaced repetition) determines that mastery. Once mastered, the system will ask the learner whether they still want to receive that particular stream of content or not.
A Netflix-like interface to peruse and select plugins to extend the functionality of the core product
An AI-backed system of analyzing employment trends and opportunities will highlight those courses and streams of content that will help someone obtain the most in-demand skills
A system that tracks learning and, via Blockchain-based technologies, feeds all completed learning modules/courses into learners’ web-based learner profiles
A learning platform that provides customized, personalized recommendation lists – based upon the learner’s goals
A platform that delivers customized, personalized learning within a self-directed course (meant for those content creators who want to deliver more sophisticated courses/modules while moving people through the relevant Zones of Proximal Development)
Notifications and/or inspirational quotes will be available upon request to help provide motivation, encouragement, and accountability – helping learners establish habits of continual, lifelong-based learning
(Potentially) An online-based marketplace, matching learners with teachers, professors, and other such Subject Matter Experts (SMEs)
(Potentially) Direct access to popular job search sites
(Potentially) Direct access to resources that describe what other companies do/provide and descriptions of any particular company’s culture (as described by current and former employees and freelancers)
(Potentially) Integration with one-on-one tutoring services

Further details here >>

Addendum from DSC (regarding the resource mentioned below):
Note the voice recognition/control mechanisms on Westinghouse’s new product — also note the integration of Amazon’s Alexa into a “TV.”

Westinghouse’s Alexa-equipped Fire TV Edition smart TVs are now available — from theverge.com by Chaim Gartenberg

The key selling point, of course, is the built-in Amazon Fire TV, which is controlled with the bundled Voice Remote and features Amazon’s Alexa assistant.

Finally…also see:

NASA unveils a skill for Amazon’s Alexa that lets you ask questions about Mars — from geekwire.com by Kevin Lisota
Holographic storytelling — from jwtintelligence.com
The stories of Holocaust survivors are brought to life with the help of interactive 3D technologies.
New Dimensions in Testimony is a new way of preserving history for future generations. The project brings to life the stories of Holocaust survivors with 3D video, revealing raw first-hand accounts that are more interactive than learning through a history book. Holocaust survivor Pinchas Gutter, the first subject of the project, was filmed answering over 1000 questions, generating approximately 25 hours of footage. By incorporating natural language processing from the USC Institute for Creative Technologies (ICT), people are able to ask Gutter’s projected image questions that trigger relevant responses.

DC: We had better begin working immediately on a next generation learning platform — before the other tidal waves start hitting the beach

On 07/05/2017, in 21st century, accreditation, Artificial Intelligence/Agents/LLMs/and Related, career development, change, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, dangers of the status quo, Daniel S. Christian, data related items, disruption, future, future of higher education, game-changing environment, global / globalization, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, legislatures / government / legal, lifelong learning, microlearning, online learning, pace of change, personalized/customized learning, platforms, professional development, reinvent, robotics, society, staying relevant, streams of content, surviving, trends, by Daniel Christian

From DSC:
With the ever increasing usage of artificial intelligence, algorithms, robotics, and automation, people are going to need to reinvent themselves quickly, cost-effectively, and conveniently. As such, we had better begin working immediately on a next generation learning platform — before the other tidal waves start hitting the beach. “What do you mean by saying ‘other tidal waves’ — what tidal waves are you talking about anyway?” one might ask.

Well….here’s one for you:

New Report Predicts Over 100,000 Legal Jobs Will Be Lost To Automation — from futurism.com by Jelor Gallego
An extensive new analysis by Deloitte estimates that over 100,000 jobs will be lost to technological automation within the next two decades. Increasing technological advances have helped replace menial roles in the office and do repetitive tasks

From DSC:
I realize that not all of this is doom and gloom. There will be jobs lost and there will be jobs gained. A point also made by MIT futurists Andrew McAfee and Erik Brynjolfsson in a recent podcast entitled, “Want to stay relevant? Then listen up” (in which they explain the momentous technological changes coming next–and what you can do to harness them).

But the point is that massive reinvention is going to be necessary. Traditional institutions of higher education — as well as the current methods of accreditation — are woefully inadequate to address the new, exponential pace of change.

Here’s my take on what it’s going to take to deliver constantly up-to-date streams of relevant content at an incredibly affordable price.

What a future, powerful, global learning platform will look & act like [Christian]

On 06/22/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, accessibility / UDL, adult learning, Amazon, analytics, Apple, Artificial Intelligence/Agents/LLMs/and Related, assessment, assistive technologies, attention, Augmented Reality (AR), Blockchain, blogs / blogging / vlogging, bots, Bring your own device (BYOD), business side of he, career development, change, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, communities of practice, community colleges, competency-based learning/education, computer science, content development, aggregation, repositories, convergence, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, Daniel S. Christian, data related items, digital audio, digital learning, digital textbooks, digital video, disruption, distance education, education, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, Facebook / Meta Platforms, future, future of higher education, game-changing environment, global / globalization, Google, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), IBM, ideas, informal learning, innovation, instructional design, intelligent systems, intelligent tutoring, internet, K-12 related, languages and translation, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, liberal arts, lifelong learning, love of learning, machine-to-machine communications, microlearning, Microsoft, mobile learning, more voice more choice more control, multimedia, Natural Language Processing (NLP), Near Field Communication (NFC), new business models, online learning, online media, online tutoring, participation, personalized/customized learning, platforms, professional development, reinvent, robotics, RSS, second screen apps, simulations, smart classrooms, social learning / networks, society, staying relevant, streams of content, student-related, surviving, tablets, teaching & learning, teaching online, technologies for your home, technology (general), telepresence, television, tools, training / L&D, TVs, universities, user experience (UX), using teams, vendors, videoconferencing, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, voice recognition / voice enabled interfaces, web-based collaboration, webinars, workplace, by Daniel Christian

Learning from the Living [Class] Room:
A vision for a global, powerful, next generation learning platform

By Daniel Christian

NOTE: Having recently lost my Senior Instructional Designer position due to a staff reduction program, I am looking to help build such a platform as this. So if you are working on such a platform or know of someone who is, please let me know: danielchristian55@gmail.com.

I want to help people reinvent themselves quickly, efficiently, and cost-effectively — while providing more choice, more control to lifelong learners. This will become critically important as artificial intelligence, robotics, algorithms, and automation continue to impact the workplace.

Learning from the Living [Class] Room:
A global, powerful, next generation learning platform

What does the vision entail?

A new, global, collaborative learning platform that offers more choice, more control to learners of all ages – 24×7 – and could become the organization that futurist Thomas Frey discusses here with Business Insider:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

A learner-centered platform that is enabled by – and reliant upon – human beings but is backed up by a powerful suite of technologies that work together in order to help people reinvent themselves quickly, conveniently, and extremely cost-effectively
An AI-backed system of analyzing employment trends and opportunities will highlight those courses and “streams of content” that will help someone obtain the most in-demand skills
A system that tracks learning and, via Blockchain-based technologies, feeds all completed learning modules/courses into learners’ web-based learner profiles
A learning platform that provides customized, personalized recommendation lists – based upon the learner’s goals
A platform that delivers customized, personalized learning within a self-directed course (meant for those content creators who want to deliver more sophisticated courses/modules while moving people through the relevant Zones of Proximal Development)
Notifications and/or inspirational quotes will be available upon request to help provide motivation, encouragement, and accountability – helping learners establish habits of continual, lifelong-based learning
(Potentially) An online-based marketplace, matching learners with teachers, professors, and other such Subject Matter Experts (SMEs)
(Potentially) Direct access to popular job search sites
(Potentially) Direct access to resources that describe what other companies do/provide and descriptions of any particular company’s culture (as described by current and former employees and freelancers)

Further details:
While basic courses will be accessible via mobile devices, the optimal learning experience will leverage two or more displays/devices. So while smaller smartphones, laptops, and/or desktop workstations will be used to communicate synchronously or asynchronously with other learners, the larger displays will deliver an excellent learning environment for times when there is:

A Subject Matter Expert (SME) giving a talk or making a presentation on any given topic
A need to display multiple things going on at once, such as:
The SME(s)
An application or multiple applications that the SME(s) are using
Content/resources that learners are submitting in real-time (think Bluescape, T1V, Prysm, other)
The ability to annotate on top of the application(s) and point to things w/in the app(s)
Media being used to support the presentation such as pictures, graphics, graphs, videos, simulations, animations, audio, links to other resources, GPS coordinates for an app such as Google Earth, other
Other attendees (think Google Hangouts, Skype, Polycom, or other videoconferencing tools)
An (optional) representation of the Personal Assistant (such as today’s Alexa, Siri, M, Google Assistant, etc.) that’s being employed via the use of Artificial Intelligence (AI)

This new learning platform will also feature:

Voice-based commands to drive the system (via Natural Language Processing (NLP))
Language translation (using techs similar to what’s being used in Translate One2One, an earpiece powered by IBM Watson)
Speech-to-text capabilities for use w/ chatbots, messaging, inserting discussion board postings
Text-to-speech capabilities as an assistive technology and also for everyone to be able to be mobile while listening to what’s been typed
Chatbots
- For learning how to use the system
- For asking questions of – and addressing any issues with – the organization owning the system (credentials, payments, obtaining technical support, etc.)
- For asking questions within a course
As many profiles as needed per household
(Optional) Machine-to-machine-based communications to automatically launch the correct profile when the system is initiated (from one’s smartphone, laptop, workstation, and/or tablet to a receiver for the system)
(Optional) Voice recognition to efficiently launch the desired profile
(Optional) Facial recognition to efficiently launch the desired profile
(Optional) Upon system launch, to immediately return to where the learner previously left off
The capability of the webcam to recognize objects and bring up relevant resources for that object
A built in RSS feed aggregator – or a similar technology – to enable learners to tap into the relevant “streams of content” that are constantly flowing by them
Social media dashboards/portals – providing quick access to multiple sources of content and whereby learners can contribute their own “streams of content”

In the future, new forms of Human Computer Interaction (HCI) such as Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) will be integrated into this new learning environment – providing entirely new means of collaborating with one another.

Likely players:

Amazon – personal assistance via Alexa
Apple – personal assistance via Siri
Google – personal assistance via Google Assistant; language translation
Facebook — personal assistance via M
Microsoft – personal assistance via Cortana; language translation
IBM Watson – cognitive computing; language translation
Polycom – videoconferencing
Blackboard – videoconferencing, application sharing, chat, interactive whiteboard
T1V, Prsym, and/or Bluescape – submitting content to a digital canvas/workspace
Samsung, Sharp, LCD, and others – for large displays with integrated microphones, speakers, webcams, etc.
Feedly – RSS aggregator
_________ – for providing backchannels
_________ – for tools to create videocasts and interactive videos
_________ – for blogs, wikis, podcasts, journals
_________ – for quizzes/assessments
_________ – for discussion boards/forums
_________ – for creating AR, MR, and/or VR-based content

A question/reflection from DSC:

Will #MOOCs provide the necessary data for #AI-based intelligent agents/algorithms? Reminds me of Socratic.org:

Somewhat related:

Elon Musk’s A.I. project is making humans teach robots through VR in a big breakthrough moment — from cnbc.com by Arjun Kharpal
OpenAI has developed a way to use humans and virtual reality to teach a robot how to carry out a task.
The robot uses artificial intelligence to process images and carry out the task.
OpenAI is a non-profit research organization backed by several big names including Elon Musk.

DC: 12,000+ skills on Amazon’s new platform — Alexa. What will this new platform mean/deliver?

On 05/18/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, adult learning, Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, business, cloud-based computing / apps / other cloud-related, communications, computer science, corporate / business world, corporate universities / corporate training, disruption, education technology, emerging technologies, heutagogy, higher education, homeschooling/homeschoolers, ideas, innovation, intelligent systems, intelligent tutoring, K-12 related, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, mobile learning, mobile technologies, Natural Language Processing (NLP), platforms, programming, society, streams of content, technologies for your home, tools, training / L&D, ubiquitous learning, universities, usability, user experience (UX), vendors, voice recognition / voice enabled interfaces, web-based collaboration, youth, by Daniel Christian

From DSC:
There are now more than 12,000+ skills on Amazon’s new platform — Alexa. I continue to wonder…what will this new platform mean/deliver to societies throughout the globe?

From this Alexa Skills Kit page:

What Is an Alexa Skill?
Alexa is Amazon’s voice service and the brain behind millions of devices including Amazon Echo. Alexa provides capabilities, or skills, that enable customers to create a more personalized experience. There are now more than 12,000 skills from companies like Starbucks, Uber, and Capital One as well as innovative designers and developers.

What Is the Alexa Skills Kit?
With the Alexa Skills Kit (ASK), designers, developers, and brands can build engaging skills and reach millions of customers. ASK is a collection of self-service APIs, tools, documentation, and code samples that makes it fast and easy for you to add skills to Alexa. With ASK, you can leverage Amazon’s knowledge and pioneering work in the field of voice design.

You can build and host most skills for free using Amazon Web Services (AWS).

7 things you should know about artificial intelligence in teaching and learning — from Educause Learning Initiative (ELI)

Abstract:

The term artificial intelligence (AI) refers to computer systems that undertake tasks usually thought to require human cognitive processes and decision-making capabilities. To exhibit intelligence, computers apply algorithms to find patterns in large amounts of data—a process called machine learning, which plays a key role in a number of AI applications. AI learning agents have the potential to function like adaptive learning but at a much more sophisticated and nuanced level, potentially giving every student a computer-simulated personal mentor. Many colleges and universities are developing AI projects that aid teaching and learning.

7 things you should know about the evolution of teaching and learning professions — from Educause Learning Initiative (ELI)

Abstract

For this issue of the 7 Things, we asked a set of seven community leaders—who come from different walks of life in the community—to offer a short meditation on the evolution of the profession. In this issue you will find comments from professionals such as an instructional designer, a CIO, an accessibility expert, and a librarian. We hope that this issue and the spotlight it casts on the evolution of our profession will encourage us to begin further conversations about where we are headed and how we can help one another to achieve our professional goals.

Chief information officers are fast becoming chief innovation officers. It is increasingly critical for the CIO to be an advocate and leader of transformational change on campus rather than a director and manager of IT operations.

A key “big picture” area is the mission of teaching and learning. How do the systems we select today enable improved learning opportunities over the next three years? Will this solution empower students and faculty for years to come or merely meet a tactical need today?

There are increasing opportunities for librarians to work as partners with faculty to develop challenging assignments that encourage students to create a project with an output of a video, podcast, website, data visualization, blog, or other format.

“Support” connotes a hierarchy that doesn’t recognize that staff are valuable assets who play an important role in postsecondary education. We need to find a new language that promotes the ethos of service and servant leadership, within the context of describing ourselves as non-faculty educators and alternative academics.

Once, we thought the faculty role was expanding such that instructors would become learning designers and proto-technologists. Instead, an increasingly competitive and austere landscape is putting competing pressures on faculty, either around research expectations or expanded teaching responsibilities, preventing most from expanding their roles.

Veeery interesting. Alexa now adds visuals / a screen! With the addition of 100 skills a day, where might this new platform lead?

On 05/09/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, change, cloud-based computing / apps / other cloud-related, communications, cost of getting a degree, credentialing, Daniel S. Christian, digital audio, digital learning, digital storytelling, digital video, disruption, distance education, education, education technology, emerging technologies, experimentation, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning spaces, microlearning, mobile learning, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, music, Natural Language Processing (NLP), new business models, online learning, online media, online tutoring, participation, personalized/customized learning, platforms, smart classrooms, streams of content, technologies for your home, telepresence, television, tools, trends, TVs, user experience (UX), vendors, virtual tutoring, voice recognition / voice enabled interfaces, web-based collaboration, by Daniel Christian

Amazon introduces Echo Show

The description reads:

Echo Show brings you everything you love about Alexa, and now she can show you things. Watch video flash briefings and YouTube, see music lyrics, security cameras, photos, weather forecasts, to-do and shopping lists, and more. All hands-free—just ask.
Introducing a new way to be together. Make hands-free video calls to friends and family who have an Echo Show or the Alexa App, and make voice calls to anyone who has an Echo or Echo Dot.
See lyrics on-screen with Amazon Music. Just ask to play a song, artist or genre, and stream over Wi-Fi. Also, stream music on Pandora, Spotify, TuneIn, iHeartRadio, and more.
Powerful, room-filling speakers with Dolby processing for crisp vocals and extended bass response
Ask Alexa to show you the front door or monitor the baby’s room with compatible cameras from Ring and Arlo. Turn on lights, control thermostats and more with WeMo, Philips Hue, ecobee, and other compatible smart home devices.
With eight microphones, beam-forming technology, and noise cancellation, Echo Show hears you from any direction—even while music is playing
Always getting smarter and adding new features, plus thousands of skills like Uber, Jeopardy!, Allrecipes, CNN, and more

From DSC:

Now we’re seeing a major competition between the heavy-hitters to own one’s living room, kitchen, and more. Voice controlled artificial intelligence. But now, add the ability to show videos, text, graphics, and more. Play music. Control the lights and the thermostat. Communicate with others via hands-free video calls.

Hmmm….very interesting times indeed.

Developers and corporates released 4,000 new skills for the voice assistant in just the last quarter. (source)

…with the company adding about 100 skills per day. (source)

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

Addendum on 5/10/17:

Everything You Need to Know About Amazon’s New Echo Show Alexa-Enabled Touch Screen Device — from medium.com
Excerpts:
- A touchscreen
- Video calling / intercom
- Music player
- News / Video player
- Cameras
- Skills / Apps
- Shopping

The 2017 Dean’s List: EdTech’s 50 Must-Read Higher Ed Blogs [Meghan Bogardus Cortez at edtechmagazine.com]

On 05/09/2017, in 21st century, active learning, adjunct faculty, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, Augmented Reality (AR), blogs / blogging / vlogging, bots, business side of he, career development, change, changing business models, CMS/LMS, collaboration, colleges, communications, community colleges, competency-based learning/education, computer science, cost of getting a degree, credentialing, dangers of the status quo, Daniel S. Christian, digital learning, distance education, education, education reform, education technology, educational games / serious games, emerging technologies, engagement / engaging students, experimentation, faculty/staff, flipping -- inverted learning, future, future of higher education, game-changing environment, generational differences, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning spaces, liberal arts, lifelong learning, Mixed Reality (MR), mobile technologies, online learning, pace of change, pedagogy, personalized/customized learning, platforms, reinvent, social learning / networks, strategy, streams of content, student teaching/teacher education, student-related, teachers, teaching & learning, teaching online, technologies for your home, technology (general), tools, traditional / tradition, trends, United States, universities, vendors, vision/possibilities, web-based collaboration, youth, by Daniel Christian

The 2017 Dean’s List: EdTech’s 50 Must-Read Higher Ed Blogs — from edtechmagazine.com by Meghan Bogardus Cortez
These administrative all-stars, IT gurus, teachers and community experts understand how the latest technology is changing the nature of education.

Excerpt:

With summer break almost here, we’ve got an idea for how you can use some of your spare time. Take a look at the Dean’s List, our compilation of the must-read blogs that seek to make sense of higher education in today’s digital world.

Follow these education trailblazers for not-to-be-missed analyses of the trends, challenges and opportunities that technology can provide.

If you’d like to check out the Must-Read IT blogs from previous years, view our lists from 2016, 2015, 2014 and 2013.

From DSC:
I would like to thank Tara Buck, Meghan Bogardus Cortez, D. Frank Smith, Meg Conlan, and Jimmy Daly and the rest of the staff at EdTech Magazine for their support of this Learning Ecosystems blog through the years — I really appreciate it.

Thanks all for your encouragement through the years!

The Future of Jobs and Jobs Training [Rainie & Anderson] DC: What changes should HE make immediately?

On 05/04/2017, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, Blockchain, business, business side of he, career development, change, changing business models, colleges, communications, communities of practice, community colleges, competency-based learning/education, corporate / business world, corporate universities / corporate training, cost of getting a degree, creativity, credentialing, dangers of the status quo, Daniel S. Christian, digital learning, emerging technologies, game-changing environment, global / globalization, heutagogy, higher education, human-computer interaction (HCI), ideas, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, new business models, online learning, online tutoring, organizational change, reinvent, society, staying relevant, strategy, student-related, surviving, training / L&D, trends, vision/possibilities, workplace, by Daniel Christian

The Future of Jobs and Jobs Training — from by Lee Rainie and Janna Anderson
As robots, automation and artificial intelligence perform more tasks and there is massive disruption of jobs, experts say a wider array of education and skills-building programs will be created to meet new demands. There are two uncertainties: Will well-prepared workers be able to keep up in the race with AI tools? And will market capitalism survive?

Excerpt:

Machines are eating humans’ jobs talents. And it’s not just about jobs that are repetitive and low-skill. Automation, robotics, algorithms and artificial intelligence (AI) in recent times have shown they can do equal or sometimes even better work than humans who are dermatologists, insurance claims adjusters, lawyers, seismic testers in oil fields, sports journalists and financial reporters, crew members on guided-missile destroyers, hiring managers, psychological testers, retail salespeople, and border patrol agents. Moreover, there is growing anxiety that technology developments on the near horizon will crush the jobs of the millions who drive cars and trucks, analyze medical tests and data, perform middle management chores, dispense medicine, trade stocks and evaluate markets, fight on battlefields, perform government functions, and even replace those who program software – that is, the creators of algorithms.

Several policy and market-based solutions have been promoted to address the loss of employment and wages forecast by technologists and economists. A key idea emerging from many conversations, including one of the lynchpin discussions at the World Economic Forum in 2016, is that changes in educational and learning environments are necessary to help people stay employable in the labor force of the future. Among the six overall findings in a new 184-page report from the National Academies of Sciences, the experts recommended: “The education system will need to adapt to prepare individuals for the changing labor market. At the same time, recent IT advances offer new and potentially more widely accessible ways to access education.”

In the next 10 years, do you think we will see the emergence of new educational and training programs that can successfully train large numbers of workers in the skills they will need to perform the jobs of the future?

From DSC:
The following questions (from the article) might be fodder for initial conversations regarding what changes need to immediately occur within higher education. Those changes might be to establish teams/task forces/etc. charged with answering these kinds of questions.

What are the most important skills needed to succeed in the workforce of the future?
Which of these skills can be taught effectively via online systems – especially those that are self-directed – and other nontraditional settings?
Which skills will be most difficult to teach at scale?
Will employers be accepting of applicants who rely on new types of credentialing systems, or will they be viewed as less qualified than those who have attended traditional four-year and graduate programs?

The following section further supports a vision that I’ve been tracking entitled, “Learning from the Living [Class] Room” — where I see the “New Amazon.com of Higher Education” unfolding. Blockchain-based technologies will likely be involved here.

A diversifying education and credentialing ecosystem: Most of these experts expect the education marketplace – especially online learning platforms – to continue to change in an effort to accommodate the widespread needs. Some predict employers will step up their own efforts to train and retrain workers. Many foresee a significant number of self-teaching efforts by jobholders themselves as they take advantage of proliferating online opportunities.

Respondents see a new education and training ecosystem emerging in which some job preparation functions are performed by formal educational institutions in fairly traditional classroom settings, some elements are offered online, some are created by for-profit firms, some are free, some exploit augmented and virtual reality elements and gaming sensibilities, and a lot of real-time learning takes place in formats that job seekers pursue on their own.

A considerable number of respondents to this canvassing focused on the likelihood that the best education programs will teach people how to be lifelong learners. Accordingly, some say alternative credentialing mechanisms will arise to assess and vouch for the skills people acquire along the way.

DC: Many societies around the globe are looking at massive change coming at them. What changes should those of us working in higher education begin to make — immediately? In the longer term?

These respondents suggest that workers of the future will learn to deeply cultivate and exploit creativity, collaborative activity, abstract and systems thinking, complex communication, and the ability to thrive in diverse environments.

Addendum on 5/6/17:

How to Prepare for an Automated Future — from nytimes.com by Claire Cain Miller
Excerpt:
We don’t know how quickly machines will displace people’s jobs, or how many they’ll take, but we know it’s happening — not just to factory workers but also to money managers, dermatologists and retail workers. The logical response seems to be to educate people differently, so they’re prepared to work alongside the robots or do the jobs that machines can’t. But how to do that, and whether training can outpace automation, are open questions.

Looking to build the campus of tomorrow? 5 trends you should know [Ascione]

On 04/10/2017, in 21st century, 24x7x365 access, business side of he, change, changing business models, collaboration, communications, competency-based learning/education, cost of getting a degree, dangers of the status quo, digital learning, distance education, education, education technology, elearning, emerging technologies, expectations, face-to-face, funding / grants, future, future of higher education, game-changing environment, generational differences, higher education, ideas, leadership, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning spaces, online learning, personalized/customized learning, platforms, society, student-related, surviving, trends, universities, user experience (UX), videoconferencing, vision/possibilities, web-based collaboration, by Daniel Christian

Looking to build the campus of tomorrow? 5 trends you should know — from ecampusnews.com by Laura Ascione
Today’s trends will bring about a new vision for the traditional college campus.

Excerpt:

“Innovations in physical space must be made to accommodate demands for accessibility, flexibility and affordability,” according to The State of Higher Education in 2017, a report from professional services firm Grant Thornton.
…
Changes in infrastructure are being driven by a handful of trends, including:

Digital technology is decoupling access to the classroom and information from any specific geographic location.
Learning is becoming more “modular,” credentialing specific competencies, such as certificates and badges,, rather than the model of four years to a degree via fixed-class schedules. This requires a less broad range of academic buildings on campus.
Students will engage with their coursework at their own time and pace, as they do in every other aspect of their lives.
Price pressure on colleges will create incentives for cost efficiencies, discouraging the fixed-cost commitment embodied in physical structures.
Deferred maintenance is a problem so large that it can’t be solved by most colleges within their available resources; the result may be reducing the physical plant footprint or just letting it deteriorate further.

These developments will prompt physical space transformation that will lead to a new kind of campus.

The State of Higher Education in 2017 — from grantthornton.com

Browse the report articles:

Innovative thinking will be vital to successfully moving into the future.

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