From DSC:
Hmmm…how true: “…the digital age rewards change and punishes stasis.” (
source)

Which reminds me of a photo I took just yesterday morning at one of the malls in our area, where a local Sears store is closing.

It made me wonder…if Sears could do it all over again, what would they do differently? If they had a time machine, would they go back in time and work to become the new Amazon.com?

 

 

 

By the way, this picture is for those people who continue to dismiss the need to change and to adapt.  Surveying the relevant landscapes is an increasingly important thing for all of us to do, especially given that we are now on an exponential pace of technological change.

 

 

Companies must be open to radical reinvention to find new, significant, and sustainable sources of revenue. Incremental adjustments or building something new outside of the core business can provide real benefits and, in many cases, are a crucial first step for a digital transformation. But if these initiatives don’t lead to more profound changes to the core business and avoid the real work of rearchitecting how the business makes money, the benefits can be fleeting and too insignificant to avert a steady march to oblivion.

 

 

 



Addendum on 2/10/17

  • Macy’s earnings: Shifts in retail are hurting major players — from marketwatch.com by Tonya Garcia
    Macy’s has assets like real estate and brand identity, but shifts in the sector are putting pressure on earningsExcerpt:
    Even a major player like Macy’s M, +1.51%   isn’t immune to retail’s struggles. The sector is experiencing a dramatic shift to e-commerce and changes in consumer tastes and shopping behavior that have put pressure on department store earnings, and on the industry as a whole. Macy’s has already announced 100 store closures and thousands of job cuts, in addition to a reassessment of its real-estate assets. Now there’s buzz from reports about buyout talks with Hudson’s Bay Co. HBC, parent to Lord & Taylor and Saks Fifth Avenue.

 

 

 

IBM to Train 25 Million Africans for Free to Build Workforce — from by Loni Prinsloo
* Tech giant seeking to bring, keep digital jobs in Africa
* Africa to have world’s largest workforce by 2040, IBM projects

Excerpt:

International Business Machines Corp. is ramping up its digital-skills training program to accommodate as many as 25 million Africans in the next five years, looking toward building a future workforce on the continent. The U.S. tech giant plans to make an initial investment of 945 million rand ($70 million) to roll out the training initiative in South Africa…

 

Also see:

IBM Unveils IT Learning Platform for African Youth — from investopedia.com by Tim Brugger

Excerpt (emphasis DSC):

Responding to concerns that artificial intelligence (A.I.) in the workplace will lead to companies laying off employees and shrinking their work forces, IBM (NYSE: IBM) CEO Ginni Rometty said in an interview with CNBC last month that A.I. wouldn’t replace humans, but rather open the door to “new collar” employment opportunities.

IBM describes new collar jobs as “careers that do not always require a four-year college degree but rather sought-after skills in cybersecurity, data science, artificial intelligence, cloud, and much more.”

In keeping with IBM’s promise to devote time and resources to preparing tomorrow’s new collar workers for those careers, it has announced a new “Digital-Nation Africa” initiative. IBM has committed $70 million to its cloud-based learning platform that will provide free skills development to as many as 25 million young people in Africa over the next five years.

The platform will include online learning opportunities for everything from basic IT skills to advanced training in social engagement, digital privacy, and cyber protection. IBM added that its A.I. computing wonder Watson will be used to analyze data from the online platform, adapt it, and help direct students to appropriate courses, as well as refine the curriculum to better suit specific needs.

 

 

From DSC:
That last part, about Watson being used to personalize learning and direct students to appropropriate courses, is one of the elements that I see in the Learning from the Living [Class]Room vision that I’ve been pulse-checking for the last several years. AI/cognitive computing will most assuredly be a part of our learning ecosystems in the future.  Amazon is currently building their own platform that adds 100 skills each day — and has 1000 people working on creating skills for Alexa.  This type of thing isn’t going away any time soon. Rather, I’d say that we haven’t seen anything yet!

 

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

And Amazon has doubled down to develop Alexa’s “skills,” which are discrete voice-based applications that allow the system to carry out specific tasks (like ordering pizza for example). At launch, Alexa had just 20 skills, which has reportedly jumped to 5,200 today with the company adding about 100 skills per day.

In fact, Bezos has said, “We’ve been working behind the scenes for the last four years, we have more than 1,000 people working on Alexa and the Echo ecosystem … It’s just the tip of the iceberg. Just last week, it launched a new website to help brands and developers create more skills for Alexa.

Source

 

 

Also see:

 

“We are trying to make education more personalised and cognitive through this partnership by creating a technology-driven personalised learning and tutoring,” Lula Mohanty, Vice President, Services at IBM, told ET. IBM will also use its cognitive technology platform, IBM Watson, as part of the partnership.

“We will use the IBM Watson data cloud as part of the deal, and access Watson education insight services, Watson library, student information insights — these are big data sets that have been created through collaboration and inputs with many universities. On top of this, we apply big data analytics,” Mohanty added.

Source

 

 


 

Also see:

  • Most People in Education are Just Looking for Faster Horses, But the Automobile is Coming — from etale.org by Bernard Bull
    Excerpt:
    Most people in education are looking for faster horses. It is too challenging, troubling, or beyond people’s sense of what is possible to really imagine a completely different way in which education happens in the world. That doesn’t mean, however, that the educational equivalent of the automobile is not on its way. I am confident that it is very much on its way. It might even arrive earlier than even the futurists expect. Consider the following prediction.

 


 

 

 

The 4 Common Characteristics of Personalized Learning — from thejournal.com by Leila Meyer
iNACOL offers ideas for implementing personalized learning in K-12 schools with the support of families and the community.

Excerpt:

According to the report, there are many different approaches to personalized learning, but most of them share these common characteristics:

  • Student ownership of their learning process;
  • Focus on the learning process rather than “big end-of-year tests”;
  • Competency or mastery-based student progression; and
  • Anytime, anywhere learning.

 

See also:

 

 

From DSC:
In the spirit of pulse-checking the landscapes…those of us working in higher education, take heed.  These are your future students.  What expectations from students might you encounter in the (not-too-distant) future?  What are the ramifications for which pedagogies you decide to use?

Further out, for those of you working in the corporate learning & development world or in corporate training/universities, your time may be further out here…but you need to take heed as well.  These are your future employees.  They will come into your organizations with their expectations for how they prefer to learn and grow. Will you meet them where they are at?

We operate in a continuum…we’d be wise to pulse-check what’s happening in the earlier phases of this continuum.

 

 

Excerpt from Amazon fumbles earnings amidst high expectations (emphasis DSC):

Aside from AWS, Amazon Alexa-enabled devices were the top-selling products across all categories on Amazon.com throughout the holiday season and the company is reporting that Echo family sales are up over 9x compared to last season. Amazon aims to brand Alexa as a platform, something that has helped the product to gain capabilities faster than its competition. Developers and corporates released 4,000 new skills for the voice assistant in just the last quarter.

 

 

 

 

 

Alexa got 4,000 new skills in just the last quarter!

From DSC:
What are the teaching & learning ramifications of this?

By the way, I’m not saying for professors, teachers, & trainers to run for the hills (i.e., that they’ll be replaced by AI-based tools). But rather, I would like to suggest that we not only put this type of thing on our radars, but we should begin to actively experiment with such technologies to see if they might be able to help us do some heavy lifting for students learning about new topics.

 

From J. Walter Thompson Intelligence’s Weekly Roundup 

 

 

From DSC:
For me, using robots for baristas could take away from the charm/overall experience of going into a cafe.  Plus, if Starbucks were to go down this path, many jobs would be lost for our students working their way through college.

 

 

 

 

You can be sitting ‘courtside’ at NBA games with virtual reality — from mercurynews.com by Bill Oram

Excerpt:

“The result is a really strong sense of presence,” said David Cole, who helped found NextVR as a 3D company in 2009. “A vivid sense.”

 

 

“In some ways, we could still be at a point in time where a lot of people don’t yet know that they want this in VR,” said David Cramer, NextVR’s chief operating officer. “The thing that we’ve seen is that when people do see it, it just blows away their expectations.”

 

 

From DSC:
Hmm…the above piece from The Mercury News on #VR speaks of presence.  A vivid sense of presence.

If they can do this with an NBA game, why cant’ we do this with remote learners & bring them into face-to-face classrooms? How might VR be used in online learning and distance education? Could be an interesting new revenue stream for colleges and universities…and help serve more people who want to learn but might not be able to move to certain locations and/or not be able to attend face-to-face classrooms. Applications could exist within the corporate training/L&D world as well.

 

Also related/see:

 

 

 

A world without work — by Derek Thompson; The Atlantic — from July 2015

Excerpts:

Youngstown, U.S.A.
The end of work is still just a futuristic concept for most of the United States, but it is something like a moment in history for Youngstown, Ohio, one its residents can cite with precision: September 19, 1977.

For much of the 20th century, Youngstown’s steel mills delivered such great prosperity that the city was a model of the American dream, boasting a median income and a homeownership rate that were among the nation’s highest. But as manufacturing shifted abroad after World War  II, Youngstown steel suffered, and on that gray September afternoon in 1977, Youngstown Sheet and Tube announced the shuttering of its Campbell Works mill. Within five years, the city lost 50,000 jobs and $1.3 billion in manufacturing wages. The effect was so severe that a term was coined to describe the fallout: regional depression.

Youngstown was transformed not only by an economic disruption but also by a psychological and cultural breakdown. Depression, spousal abuse, and suicide all became much more prevalent; the caseload of the area’s mental-health center tripled within a decade. The city built four prisons in the mid-1990s—a rare growth industry. One of the few downtown construction projects of that period was a museum dedicated to the defunct steel industry.

“Youngstown’s story is America’s story, because it shows that when jobs go away, the cultural cohesion of a place is destroyed”…

“The cultural breakdown matters even more than the economic breakdown.”

But even leaving aside questions of how to distribute that wealth, the widespread disappearance of work would usher in a social transformation unlike any we’ve seen.

What may be looming is something different: an era of technological unemployment, in which computer scientists and software engineers essentially invent us out of work, and the total number of jobs declines steadily and permanently.

After 300 years of people crying wolf, there are now three broad reasons to take seriously the argument that the beast is at the door: the ongoing triumph of capital over labor, the quiet demise of the working man, and the impressive dexterity of information technology.

The paradox of work is that many people hate their jobs, but they are considerably more miserable doing nothing.

Most people want to work, and are miserable when they cannot. The ills of unemployment go well beyond the loss of income; people who lose their job are more likely to suffer from mental and physical ailments. “There is a loss of status, a general malaise and demoralization, which appears somatically or psychologically or both”…

Research has shown that it is harder to recover from a long bout of joblessness than from losing a loved one or suffering a life-altering injury.

Most people do need to achieve things through, yes, work to feel a lasting sense of purpose.

When an entire area, like Youngstown, suffers from high and prolonged unemployment, problems caused by unemployment move beyond the personal sphere; widespread joblessness shatters neighborhoods and leaches away their civic spirit.

What’s more, although a universal income might replace lost wages, it would do little to preserve the social benefits of work.

“I can’t stress this enough: this isn’t just about economics; it’s psychological”…

 

 

The paradox of work is that many people hate their jobs, but they are considerably more miserable doing nothing.

 

 

From DSC:
Though I’m not saying Thompson is necessarily asserting this in his article, I don’t see a world without work as a dream. In fact, as the quote immediately before this paragraph alludes to, I think that most people would not like a life that is devoid of all work. I think work is where we can serve others, find purpose and meaning for our lives, seek to be instruments of making the world a better place, and attempt to design/create something that’s excellent.  We may miss the mark often (I know I do), but we keep trying.

 

 

 

From DSC:
The following questions came to my mind today:

  • What are the future ramifications — for higher education — of an exponential population growth curve, especially in regards to providing access?
  • Are our current ways of providing an education going to hold up?
  • What about if the cost of obtaining a degree maintains its current trajectory?
  • What changes do we need to start planning for and/or begin making now?

 

 

 

 

 

Links to sources:

 

 

The Periodic Table of AI — from ai.xprize.org by Kris Hammond

Excerpts:

This is an invitation to collaborate.  In particular, it is an invitation to collaborate in framing how we look at and develop machine intelligence. Even more specifically, it is an invitation to collaborate in the construction of a Periodic Table of AI.

Let’s be honest. Thinking about Artificial Intelligence has proven to be difficult for us.  We argue constantly about what is and is not AI.  We certainly cannot agree on how to test for it.  We have difficultly deciding what technologies should be included within it.  And we struggle with how to evaluate it.

Even so, we are looking at a future in which intelligent technologies are becoming commonplace.

With that in mind, we propose an approach to viewing machine intelligence from the perspective of its functional components. Rather than argue about the technologies behind them, the focus should be on the functional elements that make up intelligence.  By stepping away from how these elements are implemented, we can talk about what they are and their roles within larger systems.

 

 

Also see this article, which contains the graphic below:

 

 

 

From DSC:
These graphics are helpful to me, as they increase my understanding of some of the complexities involved within the realm of artificial intelligence.

 

 

 


Also relevant/see:

 

 

 

GE’s Sam Murley scopes out the state of AR and what’s next — from thearea.org

Excerpt (emphasis DSC):

AREA: How would you describe the opportunity for Augmented Reality in 2017?
SAM MURLEY: I think it’s huge — almost unprecedented — and I believe the tipping point will happen sometime this year. This tipping point has been primed over the past 12 to 18 months with large investments in new startups, successful pilots in the enterprise, and increasing business opportunities for providers and integrators of Augmented Reality. During this time, we have witnessed examples of proven implementations – small scale pilots, larger scale pilots, and companies rolling out AR in production — and we should expect this to continue to increase in 2017. You can also expect to see continued growth of assisted reality devices, scalable for industrial use cases such as manufacturing, industrial, and services industries as well as new adoption of mixed reality and augmented reality devices, spatially-aware and consumer focused for automotive, consumer, retail, gaming, and education use cases. We’ll see new software providers emerge, existing companies taking the lead, key improvements in smart eyewear optics and usability, and a few strategic partnerships will probably form.

AREA: Do you have visibility into all the different AR pilots or programs that are going on at GE?
SAM MURLEY:

At the 2016 GE Minds + Machines conference, our Vice President of GE Software Research, Colin Parris, showed off how the Microsoft HoloLens could help the company “talk” to machines and service malfunctioning equipment. It was a perfect example of how Augmented Reality will change the future of work, giving our customers the ability to talk directly to a Digital Twin — a virtual model of that physical asset — and ask it questions about recent performance, anomalies, potential issues and receive answers back using natural language. We will see Digital Twins of many assets, from jet engines to or compressors. Digital Twins are powerful – they allow tweaking and changing aspects of your asset in order to see how it will perform, prior to deploying in the field. GE’s Predix, the operating system for the industrial Internet, makes this cutting-edge methodology possible. “What you saw was an example of the human mind working with the mind of a machine,” said Parris. With Augmented Reality, we are able to empower the workforce with tools that increase productivity, reduce downtime, and tap into the Digital Thread and Predix. With Artificial Intelligence and Machine Learning, Augmented Reality quickly allows language to be the next interface between the Connected Workforce and the Internet of Things (IoT). No keyboard or screen needed.

 

 

From DSC:
I also believe that the tipping point will happen sometime this year.  I hadn’t heard of the concept of a Digital Twin — but I sense that we’ll be hearing that more often in the future.

 

 

 

With Artificial Intelligence and Machine Learning, Augmented Reality quickly allows language to be the next interface between the Connected Workforce and the Internet of Things (IoT). No keyboard or screen needed.

 

 

 


From DSC:
I then saw the concept of the “Digital Twin” again out at:

  • Breaking through the screen — from medium.com by Evan Helda
    Excerpt (emphasis DSC ):
    Within the world of the enterprise, this concept of a simultaneous existence of “things” virtually and physically has been around for a while. It is known as the “digital twin”, or sometimes referred to as the “digital tapestry” (will cover this topic in a later post). Well, thanks to the internet and ubiquity of sensors today, almost every “thing” now has a “digital twin”, if you will. These “things” will embody this co-existence, existing in a sense virtually and physically, and all connected in a myriad of ways. The outcome at maturity is something we’ve yet to fully comprehend.

 

 

 
 

Equipping people to stay ahead of technological change — from economist.com by
It is easy to say that people need to keep learning throughout their careers. The practicalities are daunting.

Excerpt (emphasis DSC):

WHEN education fails to keep pace with technology, the result is inequality. Without the skills to stay useful as innovations arrive, workers suffer—and if enough of them fall behind, society starts to fall apart. That fundamental insight seized reformers in the Industrial Revolution, heralding state-funded universal schooling. Later, automation in factories and offices called forth a surge in college graduates. The combination of education and innovation, spread over decades, led to a remarkable flowering of prosperity.

Today robotics and artificial intelligence call for another education revolution. This time, however, working lives are so lengthy and so fast-changing that simply cramming more schooling in at the start is not enough. People must also be able to acquire new skills throughout their careers.

Unfortunately, as our special report in this issue sets out, the lifelong learning that exists today mainly benefits high achievers—and is therefore more likely to exacerbate inequality than diminish it. If 21st-century economies are not to create a massive underclass, policymakers urgently need to work out how to help all their citizens learn while they earn. So far, their ambition has fallen pitifully short.

At the same time on-the-job training is shrinking. In America and Britain it has fallen by roughly half in the past two decades. Self-employment is spreading, leaving more people to take responsibility for their own skills. Taking time out later in life to pursue a formal qualification is an option, but it costs money and most colleges are geared towards youngsters.

 

The classic model of education—a burst at the start and top-ups through company training—is breaking down. One reason is the need for new, and constantly updated, skills.

 

 

 

Lifelong learning is becoming an economic imperative — from economist.com
Technological change demands stronger and more continuous connections between education and employment, says Andrew Palmer. The faint outlines of such a system are now emerging

Excerpt:

A college degree at the start of a working career does not answer the need for the continuous acquisition of new skills, especially as career spans are lengthening. Vocational training is good at giving people job-specific skills, but those, too, will need to be updated over and over again during a career lasting decades. “Germany is often lauded for its apprenticeships, but the economy has failed to adapt to the knowledge economy,” says Andreas Schleicher, head of the education directorate of the OECD, a club of mostly rich countries. “Vocational training has a role, but training someone early to do one thing all their lives is not the answer to lifelong learning.”

To remain competitive, and to give low- and high-skilled workers alike the best chance of success, economies need to offer training and career-focused education throughout people’s working lives. This special report will chart some of the efforts being made to connect education and employment in new ways, both by smoothing entry into the labour force and by enabling people to learn new skills throughout their careers. Many of these initiatives are still embryonic, but they offer a glimpse into the future and a guide to the problems raised by lifelong reskilling.

 

 

Individuals, too, increasingly seem to accept the need for continuous rebooting.

 

 

 

From DSC:
The following article reminded me of a vision that I’ve had for the last few years…

  • How to Build a Production Studio for Online Courses — from campustechnology.com by Dian Schaffhauser
    At the College of Business at the University of Illinois, video operations don’t come in one size. Here’s how the institution is handling studio setup for MOOCs, online courses, guest speakers and more.

Though I’m a huge fan of online learning, why only build a production studio that’s meant to support online courses only? Let’s take it a step further and design a space that can address the content development for online learning as well as for blended learning — which can include the flipped classroom type of approach.

To do so, colleges and universities need to build something akin to what the National University of Singapore has done. I would like to see institutions create large enough facilities in order to house multiple types of recording studios in each one of them. Each facility would feature:

  • One room that has a lightboard and a mobile whiteboard in it — let the faculty member choose which surface that they want to use

 

 

 

 

 

 

 

  • A recording booth with a nice, powerful, large iMac that has ScreenFlow on it. The booth would also include a nice, professional microphone, a pop filter, sound absorbing acoustical panels, and more. Blackboard Collaborate could be used here as well…especially with the Application Sharing feature turned on and/or just showing one’s PowerPoint slides — with or without the video of the faculty member…whatever they prefer.

 

 

 

 

  • Another recording booth with a PC and Adobe Captivate, Camtasia Studio, Screencast-O-Matic, or similar tools. The booth would also include a nice, professional microphone, a pop filter, sound absorbing acoustical panels, and more. Blackboard Collaborate could be used here as well…especially with the Application Sharing feature turned on and/or just showing one’s PowerPoint slides — with or without the video of the faculty member…whatever they prefer.

 

 

 

 

  • Another recording booth with an iPad tablet and apps loaded on it such as Explain Everything:

 

 

  • A large recording studio that is similar to what’s described in the article — a room that incorporates a full-width green screen, with video monitors, a tablet, a podium, several cameras, high-end mics and more.  Or, if the budget allows for it, a really high end broadcasting/recording studio like what Harvard Business school is using:

 

 

 

 

 


 

A piece of this facility could look and act like the Sound Lab at the Museum of Pop Culture (MoPOP)

 

 

 


 

 

 

From DSC:
First, some items regarding the enormous emphasis being put towards the use of robotics and automation:

  • $18.867 billion paid to acquire 50 robotics companies in 2016 — from robohub.org by Frank Tobe
    Excerpt:
    2016 was a banner year for acquisitions of companies involved in robotics and automation: 50 sold; 11 for amounts over $500 million; five were over a billion. 30 of the 50 companies disclosed transaction amounts which totaled up to a colossal $18.867 billion!
    .
  • 2017: The year people are forced to learn new skills… or join the Lost Generation — from enterpriseirregulars.com by Phil Fersht
    Excerpt (emphasis DSC):
    Let’s cut to the chase – there have never been times as uncertain as these in the world of business. There is no written rule-book to follow when it comes to career survival. The “Future of Work” is about making ourselves employable in a workforce where the priority of business leaders is to invest in automation and digital technology, more than training and developing their own workforces. As our soon-to-be-released State of Operations and Outsourcing 2017 study, conducted in conjunction with KPMG across 454 major enterprise buyers globally, shows a dramatic shift in priorities from senior managers (SVPs and above), where 43% are earmarking significant investment in robotic automation of processes, compared with only 28% placing a similar emphasis on training and change management. In fact, the same number of senior managers are as focused on cognitive computing as their own people… yes, folks, this is the singularity of enterprise operations, where cognitive computing now equals employees’ brains when it comes to investment!

    My deep-seated fear for today’s workforce is that we’re in danger of becoming this “Lost Generation” of workers if we persist in relying on what we already know, versus avoiding learning new skills that business leaders now need. We have to become students again, put our egos aside, and broaden our capabilities to avoid the quicksand of legacy executives no longer worth employing.

 

 

 

Below are some other resources along these lines:

 

From DSC:
Given that these trends continue (i.e., to outsource work to software and to robots), what will the ramifications be for:

  • Society at large? Will enough people have enough income to purchase the products/services made by the robots and the software?
  • Will there be major civil unrest / instability? Will crime rates shoot through the roof as peoples’ desperation and frustration escalate?
  • How we should change our curricula within K-12?
  • How should we change our curricular within higher education?
  • How should corporate training & development departments/groups respond to these trends?
  • Is there some new criteria that we need to use (or increase the usage of) in selecting C-level executives?

People don’t want to hear about it. But if the only thing that the C-level suites out there care about is maximizing profits and minimizing costs — REGARDLESS of what happens to humankind — then we are likely going to be creating a very dangerous future. Capitalism will have gone awry. (By the way, the C-level suite is probably making their decisions based upon how their performance is judged by Wall Street and by shareholders. So I can’t really put all the blame on them. Perhaps the enemy is ourselves…?) 

Bottom line: We need to be careful which technologies we implement — and how they are implemented. We need to create a dream in our futures, not a nightmare. We need people at the helms who care about their fellow humankind, and who use the power of these technologies responsibly.

 

 

From DSC:
When I turned on the TV the other day, our local news station was playing a piece re: the closing of several stores in Michigan, some within our area. Some of the national retail stores/chains mentioned were:

  • Macy’s
    • Macy’s closing 100 stores, including 4 in Michigan
      Excerpt:
      Four Macy’s stores in Michigan are permanently closing in a series of company cuts expected to cost 6,200 jobs. Macy’s announced 68 of the 100 stores it plans to shutter Wednesday, according to CNBC. On the list is the Macy’s at Lakeview Square Mall in Battle Creek. CNBC reports the store opened in 1983 and employs 51 associates. Also on the chopping block is the Macy’s in Lansing, Westland and the Eastland Center in Harper Woods. All four Michigan stores are slated to close by the end of 2017.
    • Sears and Kmart closing 150 stores — from money.cnn.com by Paul La Monica
      Sears is shutting down 150 more stores, yet another sign of how tough it is for former kings of the retail industry to compete in a world now dominated by Amazon.
      .
  • Sears
    • Internet is the new anchor: Woodland Mall Sears closing
      Big box and anchor stores a vanishing species in West Michigan
      Excerpt:
      Despite the best economy in a decade and a nearly 4 percent increase in consumer spending this holiday, the kind of retailers that used to be the draws for shopping malls and plazas are feeling the continuing impact of the internet. The most notable recent victim of the trend is the Sears that has served as an anchor store at Woodland Mall for decades. “We hear rumors every week about what’s going on, but we don’t want to hear that — we’re working there, we don’t want to hear that kind of thing. We didn’t think that was going to happen to us. We were doing pretty good,” said 52-year-old Marty Kruizenga, who worked at the Sears Automotive at Woodland Mall. He was told Wednesday morning his store was closing.
      .
  • The Limited
    • The Limited just shut all of its stores — from money.cnn.com by Jackie Wattles
      Excerpt (emphasis DSC):
      American malls just got emptier.
      The Limited, a once-popular women’s clothing brand that offers casual attire and workwear, no longer has any storefronts. On Saturday [1/7/17], a message on the store’s website read, “We’re sad to say that all The Limited stores nationwide have officially closed their doors. But this isn’t goodbye.” The website will still be up and running and will continue to ship nationwide, the company said.

      The Limited is among a long list of brick-and-mortar retailers that once thrived in malls and strip shopping centers — but are now suffering at the hands of digital commerce giants like Amazon (AMZN, Tech30) and fast fashion stores such as H&M and Forever 21.
      .
  • And another chain that I don’t recall…

Here’s a snapshot I took of the television screen at the end of their piece:

 

The warnings were there but people didn’t want to address them:

 

Amazon is taking an increasing share of the US apparel market, according to Morgan Stanley. 

 

 

Also regarding Amazon, see this interesting prediction from Jack Uldrich:

 

 

Below is a quote from a Forbes.com article entitled “Here’s What’s Wrong With Department Stores

Are Department Stores Dead?  Not yet. But they could kill themselves, under the weight of “we’ve always done it this way”. Tweaks in omni-channel strategy aren’t going to be enough to address the fundamental issues at department stores. Not with the way these trends are heading.

 

 

Along the lines of the above items, many of us can remember the Blockbuster stores closing in our areas not that long ago — having been blown out of the water by Netflix.

 

 

Although there are several lines of thought that could be pursued here (one of which might be to discuss the loss of jobs, especially to our students, as many of them work within retail)… some of the key questions that come to my mind are:

  • Could this closing of many brick and mortar-based facilities happen within higher education?
    .
  • With the advent of artificial intelligence and cognitive computing, will the innovations that take place on the Internet blow away what’s happening in the face-to-face (F2F) classrooms? As Thomas Frey asserts, by 2030, will the largest company on the internet be an education-based company that we haven’t heard of yet?
    (NOTE: “Frey doesn’t go so far as to argue education bots will replace traditional schooling outright. He sees them more as a supplement, perhaps as a kind of tutor.”)

    .
  • Or, because people enjoy learning together in a F2F environment, will F2F classrooms augment what they are doing with what’s available online/digitally?
    .
  • Will the discussion not revolve around online vs F2F, but rather will the topic at hand be more focused on how innovative/responsive one’s institution is?

 


Also relevant/see:

Attention University Presidents: A Press Release From the Near Future — from futurist Jack Uldrich
(Emphasis added below by DSC)

(Editor’s Note: Change is difficult. This is especially true in organizations that have heretofore been immune to the broader forces of disruption–such as institutions of higher learning. To shake presidents, administrators, and faculty out of their stupor I have drafted the following fictional press release. I encourage all university and college presidents and their boards to read it and then discuss how they can–and must–adapt in order to remain competitive in the future.)

PRESS RELEASE (Fictional Scenario: For Internal Discussion Only)

(Note: All links in the press release highlight real advances in the field of higher education).

State College to Close at End of 2021-2022 Academic Year
Washington, DC – December 16, 2021 — State College, one of the country’s leading public universities, has decided to cease academic operations at the end of the 2021-22 school year.

rest of fictional press release here –>

 


 

Last comment from DSC:
I don’t post this to be a fear monger. Rather,  I post it to have those of us working with higher education take some time to reflect on this situation — because we need to be far more responsive to change than we are being. Given the increasingly rapid pace of change occurring in our world today, people will have to continue to reinvent themselves. But the difference in the near future will be in the number of times people have to reinvent themselves and how quickly they need to do it. They won’t be able to take 2-4 years off to do it.

Let’s not get blown out of the water by some alternative. Let’s respond while we still have the chance. Let’s be in touch with the changing landscapes and needs out there.

 


 

Addendums:

Colleges need to adapt to meet the changing demographics and needs of students, rather than expect them to conform to a tradition-loving system.

“Unless we become more nimble in our approach and more scalable in our solutions, we will miss out on an opportunity to embrace and serve the majority of students who will need higher education and postsecondary learning,” says the report. Later it underscores that “higher education has never mattered so much to those who seek it. It drives social mobility, energizes our economy, and underpins our democracy.”

 

 

WHEN education fails to keep pace with technology, the result is inequality. Without the skills to stay useful as innovations arrive, workers suffer—and if enough of them fall behind, society starts to fall apart. That fundamental insight seized reformers in the Industrial Revolution, heralding state-funded universal schooling. Later, automation in factories and offices called forth a surge in college graduates. The combination of education and innovation, spread over decades, led to a remarkable flowering of prosperity.

Today robotics and artificial intelligence call for another education revolution. This time, however, working lives are so lengthy and so fast-changing that simply cramming more schooling in at the start is not enough. People must also be able to acquire new skills throughout their careers.

 

 

 
Amazon is going to kill more American jobs than China did — from marketwatch.com
Millions of retail jobs are threatened as Amazon’s share of online purchases keeps climbing

 

 

 
© 2025 | Daniel Christian