changing business models

Two Years After Promising a ‘Transformational’ Partnership, the U. of Arizona and Zovio Part Ways [Bauman]

On 08/03/2022, in business side of he, change, changing business models, collaboration, colleges, community colleges, distance education, global / globalization, higher education, learning ecosystem, online learning, United States, universities, vendors, by Daniel Christian

Two Years After Promising a ‘Transformational’ Partnership, the U. of Arizona and Zovio Part Ways — from chronicle.com by Dan Bauman

Excerpt:

The University of Arizona Global Campus announced on Monday it would take over management of its online education programs from Zovio Inc. — the same company that two years earlier transferred its for-profit college holdings to the University of Arizona in what was touted then as a “transformational” agreement.

The news marks a precipitous end for the original deal, Arizona acquired Zovio’s Ashford University in 2020 and created the University of Arizona Global Campus, a nonprofit organization affiliated with the traditional public university.

The article links to “An Open Letter from Paul Pastorek” (President of the University of Arizona Global Campus) — from uagc.edu

Excerpt:

As an institution, this new chapter reflects our belief that our mission demands that the governance and control of critical functions, in particular enrollment, marketing, student advising, and financial aid, rest exclusively with UAGC leadership. It is grounded in a conviction that outsourcing such functions is inherently at odds with our aspirations and desired outcomes. Placing all of our services under one roof, we believe, will increase efficiency, reduce costs, and is a necessary precondition to making good on our commitments to our students.

Impatient for workers, businesses help students take college shortcuts — from hechingerreport.org by Lilah Burke
Employers and states are adding faster-paced skills training for people who want to forgo college

Excerpt:

It’s part of an accelerating movement of noncredit, short-term training programs, not just in technology, but in many fields for which students are impatient for jobs and employers for workers who want to leapfrog their way to careers — and do it without necessarily spending the years and money it takes to earn a university degree.

These are among the ways “employers are creating the solutions they need in order to deal with their talent demands,” said Bridgette Gray, chief customer officer at Opportunity@Work, a nonprofit that encourages employers to hire more people without degrees.

Now some companies, motivated by a mix of corporate social responsibility and the need for talent, are edging toward a new model in which they create their own, or hire from other, training programs.

2U announces layoffs and new approach to tuition-share agreements [Schwartz]

On 07/30/2022, in business side of he, change, changing business models, colleges, community colleges, content development, aggregation, repositories, higher education, learning ecosystem, new business models, online learning, United States, universities, vendors, by Daniel Christian

2U announces layoffs and new approach to tuition-share agreements — from highereddive.com by Natalie Schwartz
The online program manager expects the restructuring will lead to about $70 million in annual cost savings.

Excerpt:

2U announced across-the-board layoffs and changes to its business strategy on Thursday, as it reorients the company around edX, a prominent MOOC platform it acquired last year.
…
2U officials announced the company is updating this part of the business model, saying it will offer tuition-share agreements starting at 35% of a program’s revenue — with higher rates available to colleges that want more services.

It’s Time to Rethink the ‘One Teacher, One Classroom’ Model — from edweek.org by Irene Chen & Stephanie Banchero
How to build a happier and more effective teaching force

Excerpt:

Let’s address this crisis by reenvisioning the traditional school staffing model, which has not changed in generations. We need innovative, differentiated staffing that creatively utilizes educators and plays to their strengths. This means schools must deploy adults to work collaboratively in response to the needs of individual students, rather than asking one teacher to meet the needs of all students in one classroom. This approach can address children’s specific skills gaps, while also diversifying the workforce, retaining the most effective teachers, and extending great teaching.

Mindful Leadership for Change — from gettingsmart.com by Rebecca Midles

Key Points

This blog builds upon Framing and Designing the How.
It digs into strategies for determining the ideal pace for implementation of innovation.

Also from gettingsmart.com, see:

States Partner on Micro-Credentials to Personalize Teacher Learning — from gettingsmart.com by Tom Vander Ark

Key Points

In 2020, more than 2000 educators earned more than 4000 micro-credentials.
Schools and systems adopted this new approach to give teachers more voice and choice in their learning.

“Lawyers and the Metaverse”, 3 warnings re: virtual hearings, using tech to advance legal ed, & more

On 07/25/2022, in 21st century, Access to Justice (A2J), Asia, Blockchain, business, Canada, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, communications, copyright/ownership/NFTs, corporate / business world, cryptocurrencies, emerging technologies, experimentation, face-to-face, future, game-changing environment, human-computer interaction (HCI), immersion, innovation, interaction design, interactivity, law schools, legal technologies, legislatures / government / legal, new business models, platforms, privacy, society, strategy, telelegal, tools, United States, vendors, Virtual courts and law firms, Virtual Reality (VR) / worlds / learning, vision/possibilities, wearables, Web3, by Daniel Christian

How will the Metaverse Influence Business and Legal Processes? — from jdsupra.com

Excerpt:

While some will be hesitant to use the metaverse and adoption is difficult to predict, it is not going away and will undoubtedly affect internal processes, business dealings, case strategy, and more. Organizations should start thinking about the possibilities now to be better prepared for future challenges. Below are some predictions on how the metaverse will influence operations, strategy, and investments across different areas of the enterprise.

Lawyers & the Metaverse — from joetechnologist.com by Elizabeth Beattie and Joseph Raczynski

Excerpt:

In a new Q&A interview, Thomson Reuters’ technologist and futurist Joseph Raczynski offers his insight about the Metaverse and how it will impact the legal industry.

I have likely spoken to thousands of lawyers over the last several years. They are extraordinarily bright, but with one limiting factor — their dedication to their craft. This means that they do not have the time to lift their heads to see what is coming. All these emerging technologies will impact their practices in some way, as well as the business of law. At a minimum, lawyers need the opportunity to focus on the big four: AI, blockchain, workflow, and the grab bag of general emerging technology. There are a multitude of places to learn about these things, but I would include some of the classics such as Google Alerts, Twitter threads on these topics, and magazines like Wired, which should be a staple for everyone.

These legal issues should be on college business officers’ radars — from highereddive.com by Rick Seltzer
A panel at the National Association of College and University Business Officers’ annual meeting covered legal questions spanning many offices on campus.

Let’s not presume that virtual hearings are the best solution in family law — from canadianlawyermag.com by John Silvester

Excerpts:

Proponents argue that virtual hearings are less expensive for clients, leading to enhanced access to justice for those who cannot afford to pay for their lawyers to travel to a courthouse and then sit and wait for hearings to commence. Sounds reasonable, right?

Not so fast.
…
Virtual hearings are advantageous in some scenarios, but there are at least three reasons why moving to an almost entirely virtual legal world may prove problematic.

LawNext Podcast: CALI Executive Director John Mayer on Using Tech to Advance Legal Education and Access to Justice — from lawnext.com by Bob Ambrogi and John Mayer

Excerpt:

In this episode of LawNext, Mayer joins host Bob Ambrogi to discuss the history and mission of CALI and to share his thoughts on the use of technology to enhance legal education. They also talk about how and why A2J Author was developed and how it is used by courts and legal services organizations to help those who are without legal representation. Mayer also shares his thoughts on the future of innovation in law and on the future of CALI.

Louisiana Approves Virtual Custody Services and Proposes Virtual Currency Business Licensing Rules — from natlawreview.com by Moorari Shah and A.J. S. Dhaliwal

Excerpt:

Recently, the Louisiana lawmakers and regulators have taken steps to legalize operations in the state involving virtual currencies. On June 15, the Louisiana governor signed a bill that, effective August 1, 2022, will allow financial institutions and trust companies to provide virtual currency custody services to their customers as long as they satisfy certain requirements on risk-management and compliance. On June 20, the Louisiana Office of Financial Institutions (OFI) published proposed rules on licensing and regulation of virtual currency businesses in the state pursuant to the Louisiana Virtual Currency Business Act, which went into effect on August 1, 2020.

I think we’ve run out of time to effectively practice law in the United States of America [Christian]

On 07/25/2022, in 21st century, accreditation, adult learning, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), Blockchain, change, changing business models, cloud-based computing / apps / other cloud-related, communities of practice, copyright/ownership/NFTs, corporate / business world, Cost of legal services - including access, credentialing, cryptocurrencies, dangers of the status quo, Daniel S. Christian, distance education, emerging technologies, engineering, entrepreneurship, experimentation, face-to-face, future, higher education, Holographic comms, human-computer interaction (HCI), hybrid learning, Hyflex learning, ideas, innovation, instructional design, law schools, leadership, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, learning spaces, Legal operations, legal reform, legal technologies, legislatures / government / legal, Metaverse, Michigan, Mixed Reality (MR), Natural Language Processing (NLP), Near Field Communication (NFC), online learning, organizational change, pace of change, platforms, policy, productivity / tips and tricks, reinvent, robotics, skills, society, staying relevant, strategy, surviving, technology (general), telelegal, trends, Uncategorized, United States, universities, using teams, vendors, Virtual courts and law firms, Virtual Reality (VR) / worlds / learning, vision/possibilities, Web3, workplace, XR - extended reality, by Daniel Christian

From DSC:
Given:

the accelerating pace of change that’s been occurring over the last decade or more
the current setup of the legal field within the U.S. — and who can practice law
the number of emerging technologies now on the landscapes out there

…I think we’ve run out of time to effectively practice law in the U.S. — at least in terms of dealing with emerging technologies. Consider the following items/reflections.

Inside one of the nation’s few hybrid J.D. programs — from highereddive.com by Natalie Schwartz
Shannon Gardner, Syracuse law school’s associate dean for online education, talks about the program’s inaugural graduates and how it has evolved.

Excerpt (emphasis DSC):

In May, Syracuse University’s law school graduated its first class of students earning a Juris Doctor degree through a hybrid program, called JDinteractive, or JDi. The 45 class members were part of almost 200 Syracuse students who received a J.D. this year, according to a university announcement.

The private nonprofit, located in upstate New York, won approval from the American Bar Association in 2018 to offer the three-year hybrid program.

The ABA strictly limits distance education, requiring a waiver for colleges that wish to offer more than one-third of their credits online. To date, the ABA has only approved distance education J.D. programs at about a dozen schools, including Syracuse.

Many folks realize this is the future of legal education — not that it will replace traditional programs. It is one route to pursue a legal education that is here to stay. I did not see it as pressure, and I think, by all accounts, we have definitely proven that it is and can be a success.

Shannon Gardner, associate dean for online education

From DSC:
It was March 2018. I just started working as a Director of Instructional Services at a law school. I had been involved with online-based learning since 2001.

I was absolutely shocked at how far behind law schools were in terms of offering 100% online-based programs. I was dismayed to find out that 20+ years after such undergraduate programs were made available — and whose effectiveness had been proven time and again — that there were no 100%-online based Juris Doctor (JD) programs in the U.S. (The JD degree is what you have to have to practice law in the U.S. Some folks go on to take further courses after obtaining that degree — that’s when Masters of Law programs like LLM programs kick in.)

Why was this I asked? Much of the answer lies with the extremely tight control that is exercised by the American Bar Association (ABA). They essentially lay down the rules for how much of a law student’s training can be online (normally not more than a third of one’s credit hours, by the way).

Did I say it’s 2022? And let me say the name of that organization again — the American Bar Association (ABA).

Graphic by Daniel S. Christian

Not to scare you (too much), but this is the organization that is supposed to be in charge of developing lawyers who are already having to deal with issues and legal concerns arising from the following technologies:

Artificial Intelligence (AI) — Machine Learning (ML), Natural Language Processing (NLP), algorithms, bots, and the like
The Internet of Things (IoT) and/or the Internet of Everything (IoE)
Extended Reality (XR) — Augmented Reality (AR), Mixed Reality (MR), Virtual Reality (VR)
Holographic communications
Big data
High-end robotics
The Metaverse
Cryptocurrencies
NFTs
Web3
Blockchain
…and the like

I don’t think there’s enough time for the ABA — and then law schools — to reinvent themselves. We no longer have that luxury. (And most existing/practicing lawyers don’t have the time to get up the steep learning curves involved here — in addition to their current responsibilities.)

The other option is to use teams of specialists, That’s our best hope. If the use of what’s called nonlawyers* doesn’t increase greatly, the U.S. has little hope of dealing with legal matters that are already arising from such emerging technologies.

So let’s hope the legal field catches up with the pace of change that’s been accelerating for years now. If not, we’re in trouble.

* Nonlawyers — not a very complimentary term…
I hope they come up with something else.
Some use the term Paralegals.
I’m sure there are other terms as well.

From DSC:
There is hope though. As Gabe Teninbaum just posted the resource below (out on Twitter). I just think the lack of responsiveness from the ABA has caught up with us. We’ve run out of time for doing “business as usual.”

Law students want more distance education classes, according to ABA findings — from abajournal.com by Stephanie Francis Ward

Excerpt:

A recent survey of 1,394 students in their third year of law school found that 68.65% wanted the ability to earn more distance education credits than what their schools offered.

Aurora Institute: Create Learning Ecosystems & Competency-Based Pathways Aligned Across K-12, Higher Education, Career & Technical Education, & the Workforce

On 07/25/2022, in 21st century, 24x7x365 access, active learning, adult learning, Alternatives, assessment, Bias | Diversity Equity & Inclusion (DE&I), budgets, career development, change, changing business models, collaboration, colleges, communities of practice, community colleges, competency-based learning/education, corporate / business world, corporate universities / corporate training, Design Thinking, education, education reform, engagement / engaging students, experimentation, future, future of higher education, game-changing environment, higher education, ideas, innovation, instructional design, K-12 related, leadership, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, legislatures / government / legal, lifelong learning, love of learning, more voice more choice more control, motivation, participation, passions, personalized/customized learning, policy, real-world assignments, reinvent, skills, society, staying relevant, strategy, student-related, surviving, teachers, teaching & learning, training / L&D, United States, user experience (UX), vision/possibilities, vocational / trades, workplace, youth, by Daniel Christian

“We must invest in building the new policies, practices, and infrastructure that drive transformational
change toward aligned, lifelong learning ecosystems w/personalized + #CBE pathways. In learning ecosystems, learning is organized around individuals…” https://t.co/xWCIngcEV5

— Emily Liebtag, Ed.D. (@EmilyLiebtag) July 21, 2022

Aurora Institute: Federal Policy Priorities and Recommendations 2022 — from aurora-institute.org

Introduction:

It is critically important for our country to reimagine education and focus on investing in our future, not our past. The current K-12 education system has not produced equitable outcomes for all students. We must change policies and invest in innovation to transform our education systems. Student-centered policies are needed for true systems change and innovations for equity. We must challenge frames and investments that perpetuate tinkering with the existing system, rather than reimagining it. The time is ripe to redesign education to align with future needs and purposes to achieve human flourishing.

To ensure all learners are prepared for life’s uncertainties, as well as a more knowledge-driven workforce and economy, we must restructure the education system to universally recognize anytime, anywhere learning. Many states and districts have taken steps to move in new and improved directions, but more work must be done to meet students where they are and accelerate them to successful futures and prosperity. We must question the fundamental purposes of our education system, align our goals to that purpose, and expand learning to anytime and anyplace, with greater opportunities for next generation learning.

Aurora Institute’s latest Federal Policy Priorities represent an equity-oriented and future-focused set of recommendations designed to ensure that the nation’s education system moves from its current state to a system capable of preparing all learners with the knowledge and skills necessary to achieve lifelong success.

From DSC:
I post this because I like the design thinking exhibited herein. I love the idea of greater collaboration between K-12, higher education, vocational training, and the workforce/workplace. We should consider eliminating — or at least building much better bridges between the — existing silos. These silos seem to be easier to put up than they are to take down.

From DSC:
Is the use of virtual instructors going to be used more to fill vacancies within K12? Hmmm…time will tell.

By the way, I think online-based learning works for many people, but certainly it isn’t for everyone (even with the likely unfair assumption that everyone has Internet access and the equipment/setup that they need). From what I’ve observed, it works best for very disciplined, motivated students — they need to be a bit more independent in their learning. But school systems should have backup plans in place if the exodus continues.

Education tech companies bring virtual teaching to the table as solution to teacher shortage — from thedenverchannel.com by Chloe Nordquist

Excerpts:

Education technology companies like Elevate K-12, which is a live streaming instruction platform, are growing. Especially in areas where hiring a teacher can be tough.
…
The company is seeing more interest from teachers in joining their platform. One is for schedule flexibility.

If I were you I’d be following what @LXStudio_Legal is up to. Knowing the smart folks involved, the initiatives to come are likely to be exciting and much needed for the legal ecosystem. #legaltech #business

— Colin S. Levy (@Clevy_Law) July 16, 2022

Also relevant/see:

What is Norton Rose Fulbright’s LX Studio? — from artificiallawyer.com

Excerpts:

‘From tiny acorns, mighty oak trees grow’ so the saying goes, and it’s fair to say that US-based LX Studio, the new innovation project of global firm Norton Rose Fulbright (NRF), is very much still an acorn – but it has plenty of potential.

Artificial Lawyer spoke to Jeff Cody, Managing Partner for the US side of 3,700-lawyer NRF, which was formed by the merger of the UK’s Norton Rose and America’s Fulbright & Jaworski in 2013, to find out some more.

But, with a more optimistic outlook one might say that this is a beginning; and that although the US is home to many pioneering legal tech companies and ALSPs, the reality is that few law firms in the US have dedicated innovation groups which mirror the full range of what NRF has in the UK, for example.

Dead Malls and Future Campuses — from insidehighered.com by Joshua Kim
Thoughts on Meet Me by the Fountain: An Inside History of the Mall.

Excerpt:

Can we learn anything about the future of the university from the history of the shopping mall?

If any lessons connecting malls to colleges are to be found, the starting place is Meet Me by the Fountain. It is hard to imagine a more complete social, architectural, cultural, economic or cross-national comparison of shopping malls than this book provides.

For some, all the detail, theorizing and analysis of the mall’s history, relevancy and meaning might be a bit too much. For those looking for clues about how the university might evolve post-pandemic, the deep dive into malls that Meet Me by the Fountain provides is helpful.

The Post-Covid New Normal is Looking Bipolar — from philonedtech.com by Phil Hill

Excerpt:

I think it is important to deal with evidence on enrollment trends on their own terms and not just in the context of Covid recovery, and not just based on pre-Covid trends. The data we’re seeing recently have some big implications for the health of institutions, for online and hybrid education, and for alternative educational programs (and even alternative scheduling of programs).

The observation that higher education fortunes differ between elites and more open access institutions is not new, but what is becoming clear is that increasing separation cannot be explained away by Covid.

Also relevant/see:

Supporting Students and Faculty in the New Normal — from campustechnology.com by Thomas Hoover, Richard Shrubb, Donna Johnson
As classrooms evolve to accommodate the flexibility and innovation of new learning models, it’s important to provide ample training and resources for all constituents. Here are three key areas to consider.

What’s next for online education? — from educationalist.substack.com by Alexandra Mihai

Excerpt (emphasis DSC):

An ecosystem not a dichotomy
As you’re hopefully already getting from my thoughts so far, I personally see our options for quality education in the future more like an ecosystem and not a series of mutually exclusive paths. It’s time to discard- or at least question-the “online vs. in person” dichotomy, almost always unfavourable to online education. It’s time to think in a more nuanced way about this. And, yes, you’ve guessed, more nuanced is always more difficult. Seeing the shades of grey requires a critical lens that we don’t need to see black and white.

The extent to which online education will be used in the future does not depend only on people (micro level), it depends on institutions (meso level) and policies (macro level).

The learning ecosystem, in my view:

- includes various modalities used in a complementary way and as a continuum;
- serves a multitude of audiences, at different stages of learning, with different aims and degrees of engagement;
- requires comprehensive and interconnected support structures at institutional level, for students and faculty.

Also from educationalist.substack.com by Alexandra Mihai, see:

Intentional learning design — from educationalist.substack.com by Alexandra Mihai

Excerpt:

My definition
Let’s start with a definition. By intentional learning design I mean designing learning experiences:

- Focusing on the “why”: ensuring that any decision taken at the design stage is aligned with the overall narrative of the course and, more precisely, with the learning objectives; this requires self-reflection, at least some knowledge of the main pedagogical principles, attention to detail and openness to see learning design as an iterative process and not a box on a checklist;
- Focusing on students’ experience: designing a course/ programme that is well tailored to students’ needs; this requires knowing your students well, making your design choices explicit to them and involving them in an ongoing dialogue.

Mid-term reflections on my American adventure

Excerpt:

A sneak peek into my research on Centres for Teaching and Learning (CTLs)
With a big part of the data collection already behind me, I thought I’d briefly share here some of my most important- and sometimes surprising- findings so far. While still pretty superficial, this can hopefully give you an insight into the discussions I’ve been having and hopefully make you curious to find out more once I’ll get to publish my results.

- Positioning of CTLs.
- Sense of CTL vulnerability.
- The backgrounds and personalities of CTL leaders.
- Integrated CTLs.
- Credibility.
- Who works in CTLs?
- Professional development and career paths in CTLs.
- CTL offer and programming.
- Graduate student support.
- Online education.

A next generation learning platform will offer this [Christian]

On 06/29/2022, in 21st century, 24x7x365 access, adult learning, Artificial Intelligence/Agents/LLMs/and Related, Blockchain, changing business models, cloud-based computing / apps / other cloud-related, colleges, community colleges, corporate / business world, corporate universities / corporate training, credentialing, Daniel S. Christian, digital learning, education, education technology, emerging technologies, formal learning, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, informal learning, innovation, intelligent systems, intelligent tutoring, IT in HE, K-12 related, law schools, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning preferences, learning spaces, lifelong learning, marketplaces, Metaverse, MOOCs -- Massive Open Online Courses, skills, society, training / L&D, vendors, by Daniel Christian

DC: In our future learning ecosystems there will be the opportunity to view and access a variety of learning-related resources— similar to this service for entertainment-related items.#learningecosystems #learningfromthelivingclassroom #future #learning pic.twitter.com/9ZD9FbnOvR

— Daniel Christian (he/him/his) (@dchristian5) June 27, 2022

From DSC:
An AI-backed platform will constantly search all job postings and present the most desired skills in the marketplace and then how to get those skills. The providers will be individuals, organizations, training providers, traditional institutions of higher education, vendors and more.

Depending upon what happens with blockchain — and if a much more energy-efficient/environmentally-friendly solution can be implemented — blockchain may be a part of that equation.

We need to go beyond the focus on STEM (science, tech, engineering, math) towards HECI (humanity, ethics, creativity, imagination) — from futuristgerd.com by Gerd Leonhard
…an important realisation that recently dawned on me. What will our schools, colleges and universities do about this?

“It wasn’t raining when Noah built the ark.”

Gerd Leonhard

We need to go beyond the focus on STEM (science, tech, engineering, math) towards HECI (humanity, ethics, creativity, imagination)

Also see:

Learning Ecosystems

Two Years After Promising a ‘Transformational’ Partnership, the U. of Arizona and Zovio Part Ways [Bauman]

Impatient for workers, businesses help students take college shortcuts [Burke]

2U announces layoffs and new approach to tuition-share agreements [Schwartz]

“Lawyers and the Metaverse”, 3 warnings re: virtual hearings, using tech to advance legal ed, & more

Two items re: LX Studio [US, UK, and global legal operations]

Dead Malls and Future Campuses [Kim]

What’s next for online education? + two other items from “The Educationalist” — by Alexandra Mihai

Categories

Tags